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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 77

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Address:Kolkata, West Bengal

I am a consumer of CESC and My consumer no is [protected] and consumer id is [protected]. I am not living in my house. So there should be no energy charge. I already paid the bill March 2015. Despite this energy charge is incurred Rs.115 in April'2015 bill(?) and got the bill of Rs 170 in May, 2015. The total bill amount should be much less than the amount incurred. Hence I request you to review the bill and send me corrected bill to my email...
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N
Nilutpal Saha
from Kolkata, West Bengal
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regarding consumer number

Address:Kolkata, West Bengal

Sir, please provide us the consumer numbers of following CESC services for further action please. Meter No- 5008029 Add:- 12A & 12B Gobinda Khatik Road. Kolkata-700046 Meter No-4651653 Add:- 13/1A Bedia Danga 1st Lane, Kolkata-700042 Nilutpal Saha S.A.E. (E) Kolkata Municipal Corporation Ph-[protected]...
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Address:Howrah, West Bengal

LOW VOLTAGE Consumer No [protected] Dear Sir, We would like to your kind attention that now we are receiving supply voltage very poor and we are facing various problems for such low voltage . .Earlier we have lodged complaint in this regard for many a times over telephone. The technicians attended my complaints of course but without any fruitful result so far. Still it is very poor . Today I had made another complaint ( Complaint...
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S
singhrajinder
from Bengaluru, Karnataka
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Refund of Security Money

Address:Kolkata, West Bengal

Dear Sir, Consumer Reference No. - [protected] Electric Meter and Connection No. - 2661962 I have surrendered the meter as well as the connection and cleared all the previous bills and hence I request you to refund my security deposit at the below mentioned address: Mohinder Pal Singh C/O Calcutta Radiators Corporation 5, Mangoe Lane, Gr. Floor, Kolkata - 700 001 Thanking You Yours faithfully Mohinder Pal Singh [protected]...
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S
Saiful16
from Kolkata, West Bengal
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Over Limit of monthly bills

Address:Kolkata, West Bengal

My monthly bills are exeeding day by day without much usage.. I informed this to one of the person from CESC who told me to change the main circuit board which was given by CESC as it is very old one that is why it is exceeding the usage o[censored]nits.. He told he will come the very next day for changing the circuit board but he did not came, he also told that there is a security deposit of Rs.5000 which i agreed to pay but he did not came to...
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D
dipankar007
from Mumbai, Maharashtra
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Harassment while submitting advance payment

Address:Kolkata, West Bengal

This is to inform you that my father Mr Gobinda Prosad Sen Gupta was made to visit different different counters for an hour when he went there to submit advance payment against consumer numbers [protected] and [protected]. It happened due to sheer inefficiency of your staff on 13th June, 2015 in cesc taratala cesc office. Plz take strict action...
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NKS.Singh
from Kolkata, West Bengal
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Applied For Ext. of Load - Job Pending (Ref. No. 16/13165/14)

Address:Kolkata, West Bengal

Sir, I am writing to inform you about the poor service which is being provided by your executives and engineers. I applied for Ext. Of Load on 14/01/15 and paid for the same on 13/04/2015.On 15/04/2015 your executive came for job execution and said "There isn't enough space for a new meter in the "Meter Box" and I will arrange a new larger Meter Box within 3-4 days. I waited for some days and on 27/4/2015 I visited North Suburban Branch...
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P
peadeep
from Siliguri, West Bengal
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BILL GENERATED AGAINST STOPPED METER CONSUMER NO 50159037007

Address:Kolkata, West Bengal

Dear Sir, Our meter consumer no [protected] is not used since Mar 2014 and the subsequent bill from Apr 14 to Feb 2015 is generated with remarks " Please do not pay this Bill " but the March 2015 bill was generated with amount Rs 1100/- and subsequently by mistake the payment was made with other bills. Again the April 2015 bill was raised with average meter reading though the meter is not used and the payment was not made by me so the...
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A
Abhijit Basistha
from Kolkata, West Bengal
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No electricity since last evening 11.06.15

Address:Howrah, West Bengal

Consumer no. [protected] Docket nos.[protected] & [protected] After the storm last evening 11.06.15 there is no electricity in our area, that is Goswami Para Road, Bally. And in spite of repeated dockets nothing has happened so far. But last night at 1.05 am there was an SMS from CESC saying my supply has been restored which came to my notice at 4.30 am. After that I made the second docket at 4.43 am which has also not produced any result...
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H
Harvinder S Jabbal
from Shillong, Meghalaya
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no supply for last 14 hours

Address:Kolkata, West Bengal

after the storm yesterday the power was disrupted in our street. In spite of complaints no CESC activity is visible in our area. The past reputation of CESC is that of a very efficient organisation. This time no one is even giving an indication of time line Customer no [protected] complaint no [protected]...
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Address:Kolkata, West Bengal

Dear Sir, In my home & our local area there is no supply Present around 6 hrs.I called on CESC Customer Care phone no 8 times.they give me many Docket Nos. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. These executive people said that "sir wait for times, this problem will resolve shortly, technicians r working on that problem." But they can't enable to solve this problem till now.They...
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M
maitreyeeranjit
from Kolkata, West Bengal
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Low Vo;tage

For the last 7 days our area facing low voltage provlem specily in my residence and it ia happing specialy at night fur which A/C, TV, and fridge facing lor of provlems rhough I am complaint but no action has been taken yet and my complaint number as follows [protected] [protected] [protected] [protected] Pl look in to the matter and arrenge to repair the same Thanks Ranjit Roy Chowdhurt (M)[protected]...
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S
shaunakb
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Consumer No. 50289025001

Address:Kolkata, West Bengal

Hi CESC Customer Care Our meter is setup in the building along with a lot of other commercial meters The situation on the meter box panel is really scaring and there are quite frequesnt outtages due to technical reasons I would request you to come up to the meter board of our building and look into the situation and necessiate the actions that may be required I had written another concern/ complaint before but no action has been initiated...
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G
ganeshshanker
from Kolkata, West Bengal
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complaints writter several times but no action taken Why?

Address:Hooghly, West Bengal

Dear General Manager(SrI B.K. Cattopadhya) Last one Year I am writing you m problems but you simply write one word that your compllaint registered and our representative will contact and after that what happened never any one contact, you open this depatment to amke fun with yr custmer, (Shame on you). My question that when your meter reading man name RANA MUKERJEE HAD ADMITTED HAT REALLY THIS METER IS RUNNIG FAST AND YOU SHOULD COMPLAINT...
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Address:Kolkata, West Bengal

Ref: Customer ID No.[protected] is, Consumer No.[protected] There is tremendous low voltage problem in my house due to attached street lights in my house were the power has been taken from the same source were my home electricity power consumption takes palce.There is often disturbance of power in my house due to the same reason and recently the fuse of the main meter blew and my whole house lost power. There has also been instances...
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P
Prithwish Ghosh74
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consumer No.3910109000 Domestic

Address:Kolkata, West Bengal

There was an issue with the meter and the same was tested and found true, instead of replacing my defective meter it has been taken away from my premises putting a notice as out o[censored]se however the same was supposed to be replaced by CESC, kindly help us to resolve the issue please. we are facing huge issues as we are getting stranded....
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Address:Kolkata, West Bengal

Dear Sir, it is requested to take regular monthly Meter Reading and Send regular Monthly Electric Bill. It will be easy for me to make payments. If regular monthly Meter Reading is not taken, the electric Units get accumulated and the total bill amount becomes very big and a financial burden on me for payment. Please, LOOK Into the Matter With Due Importance and arrange to do the needful for which I shall remain ever obliged. Sincerly...
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S
Santodip Chakrabarty
from Kolkata, West Bengal
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New meter not alloted

Address:Kolkata, West Bengal

I have applied for a new CESC meter. The reference no is: 05/10469/15. It is not sanctioned to me and the reason shown to me is that another person named Ramani Mohan Das has an outstanding amount of Rs 6000 from the same area. I don't know who this person is. I want to know why this is being imposed to me. I am a new consumer, why should I have to bother about what other people has done? If CESC did not get the outstanding money from that...
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D
Driptarshi Mukherjee
from Kolkata, West Bengal
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Unexpected Electricity Bill

Address:Kolkata, West Bengal

We have CESC Electricity supply at our home. But the last month electricity bill information received by me from CESC through sms is just unexpected. My Consumer No: [protected] and Customer ID: [protected]. It is showing that this moth's bill is Rs.810. But it is impossible. Please, give me solution....
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G
ganeshshanker
from Kolkata, West Bengal
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WITHOUT PERMISSION AND WITH OUT ANY BODY PRESSENCE METER IS CHANGED WHY?

Dear Sir/Madam mY cONSUMER nO:-[protected] Your department wants to suck the life out o[censored]s Someone from your office came and changed our meter when we didnt requested him to do so Also your man came and changed the meter when there was no male member present in the house Now the bills are coming so high [protected] what is this FOR YR INFORMATION WE HAVE OTHER HUSE AND SAME ELECTRONICS METER IS FIXED AND WHEN WE ARE USING...
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