Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sir, My consumer no. is [protected] and the customer ID is[protected].The Electricity bill is in the name of Mrs Sharmila Rakhit. My Electricity Bill for the month of June 2015 is abnormally high. I am quite Shocked to receive the electric bill amounting Rs 2470/- Due date 30/7/2015. It is just not possible for me to have used so much of electricity in the month of June 2015. There seems an error in reading or Electricity Leakage or meter fault. So I requested you rectify the mistake so that I can pay the actual amount . It seems that there has been no meter checking by the department. Kindly look into the matter and check or verify the Meter to remove my worries as early as possible. Hope to get your kind co-operation and quick intervention. Thank you, Sincerely yours, N Rakhit.

Jul 18 at 9:19 PM Dear Sir, MY complaint no.CESC - Docket Number :3159342 dt.20/07/2015 Reg: Consumer no.[protected] Customer No[protected].. Sub: Inflamed Bill This is to inform you that I have seen the bill for the month of June which is amounting to Rs.1540/- for 256 units. Earlier this meter stood in the name of Mrs. Bimala Agarwal though i had been using the same as I purchased the said flat. I seldom come to reside at this flat and precious 7 or 8 bills would be testimony to my contention considering the fact that those earlier bills were in the vicinity of Rs.150/-. The name was changed in my favour but the ground reality remains the same and I seldom come to reside here as before. considering the level of consumption in respect of this meter earmarked for this flat, though the name has changed few days ago your present bill is undoubtedly inflated, exaggerated and it requires urgent downward revision. Your immediate action in the matter will be highly appreciated. Regards Bijoya Bania [protected]

Dear sir, I found regularly in different places ( mostly near barahanagar railway station to dumdum stn) that the street lights are regularly not being switched off on day time.I think not only the bill for it is being charged from public but also it is draining the national property. Please punish them who are responsible for it or use technology like timer etc to avoid this.I think it is not an ignorable one and believe that drops make an ocean.--- With regards Nayan Ranjan Das

While going through last few months electricity bills including current bill have found that something is seriously wrong with the bill, the meter reading is wrong or the meter got faulty. Request you to get the fault rectified and raise correct bill for all previous bills including current bill on priority basis. As we are only 4 member residing in the home & out of which 2 member are out during the day for attending office. We are having very less time to solve our own issue of electricity bill as most of the time am on official tour, requesting you to pls help in getting the correcting done & raise correct bill. No solution received from CESC till date Rgds Chandan.S M - [protected]

I am Mudit Jajodia from Kolkata.I have an office space in 26, Jatin Bagchi Road, Kolkata.My customer Id is:[protected].I am receiving abnormally high bill, even though I am not using the premises on regular basis.There is nobody to pay any heed to my complaint. I request you to kindly provide me the refund as the company is saying that they are adding an average amount, which is of no use, since, I am not using so much electricity at all.My phone no. is [protected].Please do the needful as soon as possible.

Dear Sir, It has been observed Bills are highly inflated, in terms o[censored]sage . We have been using High end utilities but taking appropriate care and using sensible. Request during this Rainy season without reasonable doubt bills are suspicious and on higher side as per our track record and monitored observation. Kindly send concerned representative to check the meter, if defaulted and give rectify any any problem persists with M/c or any other faulty issue. Hope you address the problem at the earliest. Regards Samrat

Dear Sir, My consumer no. is [protected] and the customer ID is [protected].My Electricity Bill for the months of May and June are abnormally high in comparison to the bills of other months or the same months of the previous year.I have no A.C. connection or no new electrical device has been added yet.Kindly look into the matter and check or verify the Meter no.3109224 to remove my worries as early as possible. Hope to get your kind co-operation and quick intervention. Thank you, Sincerely yours, Harinath Nanda. 18.07.2015

I am Jitendra Kumar Bothra, C/o Silverson Overseas pvt. Ltd, 113B, Manohar Das, 1st floor, room no-250. I am quite Shocked to receive the electric bill (Bill no- [protected]) amounting Rs. 176400 i.e. 17118 units. It is just not possible for me to have used so much of electricity in the month of May 2015. There seems an error in reading or Electricity Leakage or meter fault. So I requested you rectify the mistake so that I can pay the actual amount. Waiting for your immediate action, Thanking You Yours Faithfully, JITENDRA KUMAR BOTHRA C/o Silverson Overseas Pvt. Ltd. 113B, M.D Street, 1st Floor, Room No-250, Kolkata- 7

I am Jitendra Kumar Bothra, C/o Silverson Overseas pvt. Ltd, 113B, Manohar Das, 1st floor, room no-250. I am quite shocked to receive the electric bill (Bill no- [protected]) & (Customer id-[protected]) amounting Rs. 176400 i.e. 17118 units. It is just not possible for me to have used so much of electricity in the month of May 2015. For your reference you can compare the consumption details of last 6 months.There seems a error in reading or Electricity Leakage, or meter fault So I requested you rectify the mistake so that I can pay the actual amount. Waiting for your immediate action, Thanking You Yours Faithfully, JITENDRA KUMAR BOTHRA C/o Silverson Overseas Pvt. Ltd. 113B, M.D Street, 1st Floor, Room No-250, Kolkata- 7

Respected Sir, I registered my mobile [protected] to get full details of my consumption status and also other information but I forgot my password which I want to retrieve. As I found no option to get my prev.password please help me in this respect. Regards, Sourendra K Basu.

Ref: LP/No.95/1/10/4/1, 2/C, Topsia 2nd Lane, Kolkata 700039 Dear Sir/Madam, Most respectfully, I would like to bring to your kind notice to the fact that our electric line is disturbed and low voltage due to illegal hooking on open electric line by the Local people. Due this causes we are suffering and can not running our factory smoothly. So therefore, you are requested to take strong and an immediate action and to solve the above problem as soon as possible and we shall be greatfull to you for your kind cooperation. Thanking you. Your faithfully.

Sir, You have forget to send my another one electricity ebill for the month of 06/15 in my email ID.. Name - Bimal Kumar Dey Consumer No - [protected] Please send this bill in my email id. [protected]@gmail.com Regards Sandip Dey Mob-[protected] Consumer No - [protected]

My Customer ID is [protected] They did not mention any consumed amount of electricity for the month of May'15 and demanded no money instead clubbed two months consumption (May and June) so that tehy can charge according to higher slabs. I tried to lodge online complaints for severel times but this option in their WEB SITE was not working at all during the 2nd week of June '15. Normally in the month of May my consumption ranges from 60 to 70 Units and it would cost within Rs 350.00 but their dirty trick compelled me to pay an amount of Rs Rs 940.00. Their monopoly is nothing but fraudulent. They should reconcile the matter.

Dear Sir, Ref :-HIGH C.E.S.C Electricity Bill for the month of June 2015 and Bill No. : [protected] @ Docket Number :3158502, Our Customer Id : [protected] and Consumer No.[protected]. In the last 5 months our average unit consumption is 171 units and average monthly charges is Rs 1122 . But in the month of June 2015 you have not taken our meter reading and surprisingly charged us for 344 units and bill amount of Rs 2700.Sir please dont exploit the poor people by doing this kind of injustice. We cant pay such an abnormal bill. Pl rectify the bill and ask your person to take the meter reading every month. For the last 12 months the reading was taken and bill came on the basis of actual consumption but in June 2015 the reading was not taken. Pl help us to pay the bill as per our actual consumption. For your reference I have mentioned below the unit consumption and bill amount of last six months. Month Units Cons January 2015 @ 110 units ` Rs 660 ( Meter Reading Taken) February 2015 @ 121 units ` Rs 740 ( Meter Reading Taken) March 2015 @ 157 units ` Rs 1030 ( Meter Reading Taken) April 2015 @224` units ` Rs 1520 ( Meter Reading Taken) May 2015 @244` units Rs 1660 ( Meter Reading Taken) June 2015 @ 344 units Rs 2700 ( Meter Reading NOT Taken) Rupesh Das [protected] [protected]@REDIFFMAIL.COM

I sold my 2 flats last year in May 2015. But even after one year i find that buyer has not registered properly with your office the same in his name. Meter in name of me - Parimal Ray Consumer No [protected] Old Address 11C Jheel Road, 1st Fl, Kol 75 (East side flat) Meter in name of my wife - Banani RayConsumer No.[protected] Old Address 11C Jheel Road, 1st Fl, Kol 75 (West side flat) Both owned by me and my wife jointly. ============================ From May'15 - our new address is - Sivanath Bhavan, P11 Gariahat Road, Flat X3, 2nd Floor, Kolkata 700029 Whatever be the fault on his part, i have been regularly calling at your customer care but failed to get a proper action. Now please immediately STOP SENDING EBILL TO MY email at parimal.[protected]@itdcem.co in AND Arrange to refund the deposit and credit for interest thereon by cheque to my new address as above. Need your immediate action. Yours faithfully Parimal Ray and Banani Ray

Since today morning our domestic power supply is out of order. So far we have already lodged 4/5 docket no. [protected], [protected], ... etc. But till now nobody attended to restore the line. Every time they (customer care) are saying we are trying to restore the line as early as possible. I want how long time you will take to restore the line. My Consumer No.[protected], Local Pole No.85/7/1/3, Name: Binata Dutta, 187 Bidhan Park, Sinthi, (Near Mondalpara Rang-kal) Kolkata-90. I would request you please depute someone to restore the line. K K Dutta (M:[protected])

Reference delivery of Bill for Consumer No. [protected], please note out of six bills meant for me, not one bill has been receives as yet . I contacted your courier GS Enterprise and they were very rude to me ! Further their delivery boy, it seem has delivered all the bills to one tailor who sits outside the premise . This is the Delivrery boy Mr. Pervez's version . His no is [protected] . Kindly take up the matter seriously and let me know your findings . Regards, Capt. A.sheik +91 [protected] [protected]@hotmail .com

Dear team, Pl. look into the matter as to why I am receiving an unexpected bill amount .This may be due to faulty meter or there is a pilferage from my connection. An immediate action will be appreciated. I request you a hard copy of my bill too. Thanks, P.N.Samadder 66/3, Natabar Pal Road, Kadamtola, Howrah-711101

We are shocked to receive the bill for the month of june for Rs 27900/- consumer No [protected]. It is prima facie evident that the summer month bills when the consumptions are high does not excedd above[protected] . pls check the same immediately and send us the revised bill imeediately bishwanath jhunjhun wala

My consumer number is [protected], Usha Jaiswal & Mahendra Jaiswal. I would like to complaint about the unjustified high billing of my connection, whereas only 1 AC is in use for a maximum of 4 hours/ day...Then how such high billing is possible.Please look into the matter! THE BILL FOR MAY, 2015 IS Rs.6220.