Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sir, it is requested to take regular monthly Meter Reading and Send regular Monthly Electric Bill. It will be easy for me to make payments. If regular monthly Meter Reading is not taken, the electric Units get accumulated and the total bill amount becomes very big and a financial burden on me for payment. Please, LOOK Into the Matter With Due Importance and arrange to do the needful for which I shall remain ever obliged. Sincerly yours, BHASKAR BANERJEE Consumer No.-[protected] Consumer ID-[protected] AirPort City Housing Complex(Ph.-!) Flat No.: C-4, Block No.:4, 238/126/3, Jessore Rd. Kolkata-700081, LP- 25/4

I have applied for a new CESC meter. The reference no is: 05/10469/15. It is not sanctioned to me and the reason shown to me is that another person named Ramani Mohan Das has an outstanding amount of Rs 6000 from the same area. I don't know who this person is. I want to know why this is being imposed to me. I am a new consumer, why should I have to bother about what other people has done? If CESC did not get the outstanding money from that person then it's because CESC is incapable of that money realization. Why should I suffer for that?

We have CESC Electricity supply at our home. But the last month electricity bill information received by me from CESC through sms is just unexpected. My Consumer No: [protected] and Customer ID: [protected]. It is showing that this moth's bill is Rs.810. But it is impossible. Please, give me solution.

Dear Sir/Madam mY cONSUMER nO:-[protected] Your department wants to suck the life out o[censored]s Someone from your office came and changed our meter when we didnt requested him to do so Also your man came and changed the meter when there was no male member present in the house Now the bills are coming so high [protected] what is this FOR YR INFORMATION WE HAVE OTHER HUSE AND SAME ELECTRONICS METER IS FIXED AND WHEN WE ARE USING COOLER AND PMP BUT CHARGES IS COMMING ONLY 800 TO 775 rS. PER MONTH BUT OVER HER WE ARE NOT USING THIS EVEN THEN CHARGES IS COMMING SO HIGH AND MORE SPECIALLY YR METER MAN rANA mUKER JEE ADMITTED THAT MER IS RUNNING FAST. We dont use any heavy appliances for our comfort In this heat we are rotenning just to pay high bills because of a faulty department like CESC I want to know with whose permission he changed the meter We are only sitting here to pay your department unnecessarily or what We dont use cooler ac water pump or any other luxurious appliances We are dying in fan and tubelight in this heat and your faulty department is sending sky touching bills after bills A few days back a person from your department come to check the meter and he said the meter is reading way to high So we wrote to your department requesting to change the meter as soon as possible Instead of changing the meter CESC dont have time to reply to our emails and messages We have paid 17 18 thousand rupees in last 8 9 months when we are not running any such appliances What is this Do you want to kill us Immediately change the meter Thanking you with Best Regards Bhanu Shanker Chowdhury

For last two years CESC( Calcutta Electric Supply Co-operation) is charging us for 1000 unit excess.Many complaints have been lodged but they have fallen to deaf ears.Though, we were promised that the electric bills will be adjusted still till now no adjustments have been done. All the more, each month excess bills are being charged from us. Due to cable fault we are not getting any electric supply since 29th March 2015.However, for the month of April we have been charged for 632 units. Our consumer number is [protected]. My father, 76 years old heart patient, have made numerous rounds of CESC head office, but they are taking no action. They had said they will be sending an inspector to verify if our complaint is valid, but till date no action have been taken. I am making an earnest request to take this matter as high priority as we are without any proper electric supply even in this scorching summer and my father is a heart patient.We have been to many offices for help but no good. PLEASE HELP!

Dear Sir Recently I have Purchased a flat at Behala The Flat is at The fourth Floor & The Address of the same is as follows:K.M.C. premises no-189C, Gopal Misra Road, Ward No-129, BRNO-14 under K.M.C.(S.S.Unit), P.S.-Parnashree Kolkata-700034, Dist 24 PGs I have also received an SMS stating that I have to pay a bill of 7700.00 by 14/08/2015& the reference No that is being provided at the said SMS is for MRNo.02/06586/15. I want the resolution of the following complaint: I want The Bill copy which I have not received One by the name of Mr.Gopal is having possesion of the bill & is saying that he wants an additional Rs 2000 from me & Only then he is Going to give the bill Since then I have been transferred to Bangalore on account of my job Please tell me as to how shall i Pay the amount directly into your account by way of NEFT Please Mail or courier me the bill at my Present address at Bangalore whch is Subrangshu Paul C/O ITC Limited (foods division) Maruthi Sevanagar Banswadi Bangalore-560005 My contact number is [protected]/[protected]/[protected] Regards Subrangshu Paul

My consumer No. is [protected] Customer Id is[protected]. My address is 246/1 r.b.c. road Kol700028.The condition of the Meter Box is very critical.The box may crash on the floor any moment.The accident may cause injury to human life or fire.Pl change the meter box immediately

Tremendous low voltage problem and I have docketed under CESC with Nos.3155231 (Consumer No.-[protected][protected]Consumer No-[protected]), yet no solutions been perceived against the complaint lodged on 03.06.2015. Will it be solved or not just a quarries then why we are paying bills every months?

With due respect, i would to like to state you that, our may month bill is 13, 990, which is surely an error, as you can check our past records of bill, and then you can understand the actual discrepancy, we would request you to kindly solve this matter as soon as possible for you, because it is not possible to pay such huge amount of bill. i required the genuineness of the bill.

The below attached photographs are taken from the address Mr. Valmiki Bhargava. P43, Scheme 52, 1st floor, Entally C.I.T Road. Kolkata - 700014 and Mrs. Priti Bhargava. P43, Scheme 52, 3rd floor, Entally C.I.T Road. Kolkata - 700014. These people are Bharagavas, the tenants residing here. They have shifted to their own accommodation and are using this premise for commercial activities for almost 4 to 5 years now. Kindly do the necessary as they will not listen to anyone.

The below attached photographs are taken from the address P43, Scheme 52, 1st floor, Entally C.I.T Road. Kolkata - 700014. These people are Bharagavas, the tenants residing here. They have shifted to their own accommodation and are using this premise for commercial activities for almost 4 to 5 years now. Kindly do the necessary as they will not listen to anyone.

Like other previous months I paid my April, 2015 bill ( for Rs 2783/- + surcharge ) by Net transferring on 2nd June, 2015, usually the E receipt delivered on line instantly, but till date I have NOT received the receipt, I am anxious being a very old senior citizen and having walking problem. Thanking you. Ram Nupur Bhattacharyya Flat-K1, Bldg-III, NIHARIKA APTTS, 8 N G Basak Road, Dumdum, Kolkata-700080.

I am consumer of CESC my consumer number is[protected] and I am running my business at 10. Biplabi Rashbehari Bose Road Kolkata 700001 for more than 15 years. My consumption of power was adjusted against some excess payment made and I received bill till July 2014. Very recently I came to know that the meter has been unauthorisely changed to some ones name and my consumer number is shown as invalid. You are requested to look in to the matter and reinstate our power supply immediately or I will be forced to take appropriate legal step. Hiten Mehta

April 2015 electricity bill show Consumed Unit 8 and Energy Charge Rs 54 This should be Rs 39.12 ( 8 X 4.89) instead of Rs 54 Because first 25 unit Rate is 489 paise please correct the April month Bill amount and new rectified bill sent to me through my email arijit.[protected]@gmail.com Consumer No. [protected] ARIJIT PAL Durganagar, KOLKATA 700079

I AM SHREE SANKAR PRASAD SAHA. MY CESC CONSUMER NO - [protected]. IN THE NAME OF LATE NANI GOPAL SAHA. I AM USING THIS METER OVER MORE THAN 50 YEARS. YESTERDAY(1/6/15) SOME PERSON CAME FOR AN INVESTIGATION FROM CESC AND WENT OUT AFTER DISCONNECTING MY SUPPLY, COMPLAINING SOME FAULT IN THE METER. I HAVE BEEN CALLED TODAY AT THE LOSS CONTROL CELL AND ASKED TO DEPOSIT Rs. 41000/- IMMEDIATELY TO RECONNECT THE LINE. THEY ARE TELLING MY METER HAS BEEN TEMPERED. BUT I AM RESIDING IN 2ND FLOOR OF AN APARTMENT CONSISTING OF 20/22 METER. SO IT IS BEYOND MY KNOWLEDGE IF ANY FAULT OCCURRED IN MY METER. HOW CESC CAN DISCONNECT THE LINE WITHOUT GIVING ANY TIME. AM I TAKING THE SUPPLY UNAUTHORIZED? I AM PAYING MY BILL ON REGULAR BASIS. THIS IS TOTALLY UNETHICAL AND UNJUSTIFIED. CESC SHOULD CLAIM THE FINE OR WHATSOEVER WITH PROPER EVIDENCE OF MY FAULT IN A LEGAL WAY, I DON'T MIND, BUT THEY CAN NOT HARASS THEIR CUSTOMER SUCH MENTALLY, PHYSICALLY( I HAVE PATIENT IN MY HOUSE), AND FINANCIALLY. I WANT JUSTICE.

On 26.01.2015 I made payment of Bills by Netbanking our State Bank of India, Bhowanipore Br A/c[protected] for following Consumer Nos. I have not received any acknowlegement of payment till date. I shall be obliged if you send them ONLINE to my E Mail ID < [protected]@yahoo.com > Consumer No Amount [protected] Rs 3037.49 [protected] RS 105.49

To, The District Engenier. (Central) Sub: Letter of complaint for heavy usage of electricity [protected]- Sir, This is to bring to your kind notice that in the premises no.63/64, B R B Bose road, kolkata.1 P.s.Barabazar, about 14 occupants have installed Air conditioner in their flats. I just want your office to cross check and inspect whether they are authorised to use air conditioners. I am informing you in the interest and safety of the people and premises, as landlord of the same. Sincerly Zafar mirza

Dear Sir my name is joydeep mukherjee and cesc consumer number is [protected] I need the duplicate copy of the a/c permission letter that I obtained earlier from amndevile garden office after deposition of the security amount my mail id is [protected]@gmail.com .. pls expedite the same and oblige .. at least mail it joydeep mukherjee 31 central park east Jadavpur, kolkata 700032

This has been noted that Power Supply voltage provided to our Residence is fluctuating Low Voltage recently.Such low & sudden Fluctuating Voltage forced all the household Appliances inoperative & non functional .In spite of repeated complaint to call centres, no remedial action has been taken by your office till date .Request to initiate action immediately to restore normal Power Supply at our residence. Thank You Yours faithfully. Basanti Chatterjee 13/3 Dinobondhu Mukherjee Lane, Shibpur, Howrah Consumer No:[protected]

Dear Sir/Madam My Address is on Karnani Estate flat No:7 on AJC Bose rd, Kolkata 17. The billing is abnormally very high this month its Rs.1620. A patient is residing there and there are no A/c or power consuming equipments there. Please check the meter reading it may have been an error. Regards Anuj Uppal [protected]