Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I am writing to bring your attention that this month we have received a exceptionally high bill of Rs 5000/ for the month of March 2015 than we usually receive Always our bill is in the range of Rs 1000 to Rs 1100 that you can check through our previous bills records for every month We do not have any AC connection or other gadgets of high electric consumption Please look into this as I am a pensioner and not in a position to pay this high...

I paid the electricity bill for the month of March'2015 through online using Bill Desk Gateway by my credit card. Payment was done successfully and generate acknowledge slip at the end of payment. But I didn't received the acknowledge slip in my email address [protected]@gmail.com. Also when I entered into CESC website bill pay section it shows not paid. It ask for payment again.
Consumer Number : [protected]
Customer...

Consumer Number:- [protected], Billing Units in March 2015:- 229, since last one year, we are getting excessive energy bills but our usage very minimum. my actual average monthly electricity bill should be around Rs.450 - 700 but we are getting bills of Rs.2, 000 & above. we have done several complaints with CESC but still there is no action being taken in this regard...even a new meter is not helping. new meter installed...

Hi, I just made an online payment towards my current bill that was showed to be Rs. 108, however, the online payment charged me Rs. 113 which I don't understand! The transaction receipt showed a couple of convenience charges added and the final amount displayed was Rs. 109.20. so no idea why Rs. 113 was charged! Would be nice if you could help. Many thanks Kind regards Subhabrata...

my consumer No:[protected] my regular bill for the last 5 years is arounding to Rs 500/-maximum.Last month it was Rs250/ as I was Outstation from January 24 to Feb 15.But this month it jumps to Rs 1300/-Please verify. In this context I have to declare that this month I purchased anAC machine but it is not yet installed.So before how can it reaches to a great jump of Rs1300/-. Again I have deposited the necessary amount to the CESC office...

To The Sr Commercial Executive NSRO Kamarhati, Kolkata Sub - nonrefund of sd refund of rs 546.51 in c/w customer id no [protected] (since my deceased father) Sir kindly refer to your office docket no 115722 dt 5/2/15. After receipt of cheque of yes bank of the aforesaid amount in the name of my deceased father S K BASU as per your direction I have deposited the original cheque together with all documents so that the cheque is issued...

Dear sir, For Comsumer No: [protected] (in the name of Mitra Mukherjee) at Belur Math was paid on 01.04.2015. Because of connectivity problem the Bill payment could not be completed and money was deducted from my U.B.I. Debit card but was not paid to CESC. So I paid the bill again, online. Thus the bill was paid twice from my side. Bill details: Name: Mitra Mukherjee Consumer no: [protected] Address: Mayer Badi Aptt, Bl-2,...

I HAVE ALREADY APPLY FOR THE CHANGE OF MAILLING ADDRESS, ON 13/03/2015 MY CONSURE NO-[protected], MY DOCKET NO-1157388, I HAVE SUBMITTED IN PROFF OF MY NEW ADDRESS 1)PAN CARD 2) VOTER CARD 3) ELECTRIC BILL OF MY WIFE (PRESENT MAILLING ADRESS) 4) MY MARRIAGE CERTIFICATE...

Sir, My CESC consumer number is [protected]. My metre box has been damaged for quite some while now. I have informed this to the CESC representatives who come to our house for checking the metre several times. But they appeared to pay no heed into this matter, and just told me to lodge a complaint online. I tried to contact CESC online, but was unable to find any link that would let me directly contact them. As per the CESC rules, we,...

This is with respect to the bill (consumer# [protected]) I received for the month of February 2015 I was not in my residence from 10th December 2014 to 6th March 2015 but still I received a bill of Rs. 560/- for the month of February 2015. On seeing the February 2015 bill I saw that the meter itself has not been checked and that is the reason why the present reading is showing as asterisks although the previous reading value is present...

Dear Sir/Madam, This is to bring to your notice that there has been a double payment made by us by mistake for the electric bill for consumer number [protected]. An amount of Rs109/- has been paid through Internet on 24th March 2015 and again the same amount has been paid by due date at the respective cash collection counter. You are therefore requested to to adjust the amount in bill for next month. Thanking you. Yours faithfully,...

SIR, PLEASE TELL ME THE PROCESS TO INCREASE THE LOAD CAPACITY OF MY ELECTRIC METER FROM 2 KW TO 4KW AS I HAVE INSTALLED 02 AIR CONDITIONERS IN MY FLAT. ALSO SUGGEST IF 4KW IS SUFFICIENT FOR THE SAME. THANKING YOU, YOURS SINCERELY, MANOJ SINGH...

Kindly note that Undersigned paid the electricity bill twice by mistake for the month of February 2015. Kindly arrange to return back the excess money paid or adjust with my next month bill. Regards, Somnath Mukherjee L/P. 16/2 3, A. N. Chatterjee Street, Dakshineswar, Kolkata-700076 Consumer No.[protected]...

Kindly refer Bill of 2/15 and note that while making payment on line the 1st payment showed error although the money was debited from my account. Hence a 2nd payment was made successfully. Now after 2 days i find from my mail that my 1st payment was also .successful. Followings are two (2) transaction ID. 1st Transaction Detail : Consumer no. [protected] and accounting month and year 02/15 Transaction date :[protected] Payment...

During September 2013 to January 2015 my average consumption were below 100 units but Bill for the month of February 2015 all of a sudden a bill showing consumption of 200 units was issued by CESC. Thereafter the usage was reduced to 160 units without showing any reason. The company does not read the meter regularly and often raise and send Electricity Bill on an hypothetical basis. I beg to appeal that my actual usage may be read again from...

Please refer to consumer no. [protected] & [protected] and find the both meters of aforesaid consumer nos are installed in the same premises i.e. 25/2/1, Bindha Basini Tala Road, Ariadaha, Kolkata -700057. It is surprising that for first time ever, you have failed to deliver the electricity bills for past three months and the hopeless courier you have entrusted the job, never attends the phone! As such, you are requested to take immediate...

Hello, The below details is registered under dutta.27.[protected]@gmail.com which is to be cancelled as I left the flat and a new incumbent is staying there. Consumer No. [protected] in the name of Bharat Overseas Bank Lt. 235/B/1 N.S.C Bose Road, 2nd Floor Flat-2H LP-CMC/3 Kol-700047 I don't want to recieve any more emails for this consumer #/address. Please do the needful. Thanks,...

Respected Sir/Madam, I would like to ventilate my grievances through this letter. My consumer ID is [protected] and my Consumer No is [protected]. This Complaint is regarding my high bills with Bill No. : [protected] and Meter No : 1662213. I am a commercial user. I have a small store at 9, Rafi Ahmed Kidwai Road, Kolkata-700013 in which we usually run refrigerator for nearly 4 to 5 hours maximum in a day and 2 CFL bulbs which...

Dear Sir Ref: Consumer No.[protected] Sub: Correction of address I Sri Gokul Behari Mondal request you to rectify our address in your records as mentioned below:- CORRECT NAME AND ADDRESS: GOPAL METAL WORKS POST AND VILLAGE JOTE SHIBORAMPUR, VIA MAHESHTALA, KOLKATA PIN 700141 Request u to rectify our address in your record and do the needful. Regards Gokul Behari Mondal...

Dear Sir Ref: Consumer No.[protected] Sub: Correction of Name & address I Sri Gokul Behari Mondal request your goodself to rectify my name and address in your records as My father Gopal Ch Mondal died on 8/12/2012 and I am elder son of my family. CORRECT NAME AND ADDRESS: Gokul Behari Mondal Post and Village Jote Shiborampur, Via Maheshtala, Kolkata PIN 700141 Request u to rectify my name and address in your record...