Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

1.2
Last updated May 1, 2024
Complaints 2257
Resolved
526
Unresolved
1731
Quick Links
Statistics
Share
Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bithiprint
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Huge billing amount

Address:Kolkata, West Bengal

Dear sir,
This is to bring to your kind notice i that this consumer no. [protected] of cesc would like to inform you about your billing amount amd read units which are automatically and incerising gradually for last two months. No power consumableeqipment being added to my house and usage are normal as before, but why there is so much difference of the meterreading ? In this year i have not used the extra equipments than the last...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sajalghoshcesccomplain
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized apply for new connection

Address:Howrah, West Bengal

Sir

I sri kajal kumar ghosh have a plot which is occupied by tenant who is not gives rent more than 10 years.

Now the place is under 144.

I have informed cesc howrah that the tenant could not take electricity connection from cesc.

Inspite of that inspection for new connection has taken place from end of cesc on 13/08/2014

This is very strange. I am sending the lawyears...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishna_bunty
from Kolkata, West Bengal
Report
Copy

Excessive billing amount for last two months

Address:Kolkata, West Bengal

Dear sir, My Consumer number is [protected], in the name of "SUMON DEBNATH" would like to state that my electricty bill for the month of June 2014 is Rs. 1430 and July 2014 is Rs. 840 which is much higher compared with my previous bills which comes in the range of Rs.500 to 600, as you can check in my previous bills but I am astonished to see the bills of June and July, though the consumption is same.I have deposited the said amounts, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Leela gupta
from Delhi, Delhi
Report
Copy

Non-cooperation / lack lustre approach

Address:Kolkata, West Bengal

My consumer no is [protected], customer id [protected], meter no 3972743. On 13/08there was spark and meter was burnt. Yr breakdown no was contacted several times & docket no [protected]/ [protected]/ [protected] was issued with assurance that it would be resolved within 2hrs. However after 3 hrs the repair team arrived and declared that the meter was burnt n need replacement & for that we have to deposit the amount in CESC office &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chefanindya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive billing amount

Address:Kolkata, West Bengal

Dear Sir, My Consumer number is -[protected] and my meter no is - 2521718.The bill is in the name of "HEM BASU". Please note that the electricity bill for the month of JULY 2014 is showing Rs.2470.00(Two thousand four hundred and seventy) . It is very astonishing that it is not showing from last month that how much is the meter reading . The previous months meter reading column is not showing any digit.so how come you are charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tultulsengupta
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive increase in bill

Address:Kolkata, West Bengal

To The GRO, CESC Northern Regional Office, 226 A & B, APC Road, Kolkata – 700004 In June 2014 I received a bill of Rs.890 (for the month of June 2014- as mentioned in the bill), which was considerably higher than the bill amounts that I usually pay (Please check my previous years payment history). I would request you kindly take necessary steps at an urgent basis. Thanking you, Tultul Sen (Sengupta) Consumer No...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chatshree
from Kolkata, West Bengal
Report
Copy

No meter reading has been done so far

Address:Kolkata, West Bengal

Dear Sirs,

I was intimated by you on my EMail registered with you that meter reading would be done on 9 August 2014 but today is 12th August 2014, no meter reading has been done so far

Please make arrangement for meter reading immediately.

Thanking you,

Yours faithfully,

Suman Dutta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sailen1980
from Pune, Maharashtra
Report
Copy

other consumar no

my consumer no( [protected]) ph no [protected] and email id sailen.[protected]@yahoo.co.in i will received your sms and mail my phone no and email.but my ph no send my ([protected]) is right and other consumer no [protected] this is not my consumer no.e-bill send my mail this [protected]. plz change my mail your other consumer no ... MY CONSUMER NO : [protected] PH NO : [protected] MAIL ID : sailen.[protected]@yahoo.co.in thank you ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manas Hajra
from Delhi, Delhi
Report
Copy

Not receiving Bill online

Address:Kolkata, West Bengal

My consumer no. is [protected]. I have paid CESC bill online through ICICI bank netbanking upto May 2014. June and July 2014 I have not received the bill online and respective sms. Please send the bill online as earlier and send me sms. Please update. Regards Aditi Chowdhury...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asokpatra
from Noida, Uttar Pradesh
Report
Copy

Request for reading of meters

Consumer No.[protected], [protected], [protected], [protected] Sir, we live outside Kolkata and average billing being paid regularly since long.A few meters are also maintained in main off condition. We are now available at the address : 130/1, Pratapgarh, Kolkata 75. Grateful, if the actual meter reading is taken anytime up to 16.8.2014. This will help us to resort to relief. Request for your help in the matter. Regards Asok...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bimal Kumar Mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter reading on very much higher side

Address:Kolkata, West Bengal

Dear Sir, It is surprised to note that unit consumed by me in the month of july, 2014 is 224 KWH. Please note that my house is locked as I am out of station and nothing is kept ON.Please re-check the reading of the last month and confirm about the correctness of the same. Kindly reply ASAP for further action from my end. I have earlier also complaint about the erratic reading of the meter. Thanks and Regards Consumer no[protected] Bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bstaragi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consumer No 17053041009

Address:Kolkata, West Bengal

Dear Sir/ Madam, The above Consumer No [protected] is in name of J.S.Taragi ESQ, 200/G, Shyama Prasad Mukherjee Road, 1st Floor West, Kolkata -700026. I would like to bring to your notice the following for redressal- (1) Mr J.S.Taragi has expired many years back. The necessary documents were submitted twice at Mandeville Gardens Office for change in name along with Xerox of Death Certificate. The same has not been done till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhablal
from Kolkata, West Bengal
Report
Copy

excessive bill

sir, with reference to consumer no.[protected], like to state that my bill for the month of june'14-Rs.2100 &april'14 -1170 which is too exessive compared with privous bills which were ranging from Rs.550 to680, but i am astonished to see the bills of june &april, though the consumstion is same.I have deposited the said amonts, kindely look into the matter seriosly and adjust the amont in the next bills, my meter is out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asish Kumar Mukhopadhyay
from Kolkata, West Bengal
Report
Copy

Excessively high bill for june,14 / docket no.-lt/14/8080

Address:Hooghly, West Bengal

Consumer no.- [protected]
I was shocked to see my june'14 bill...It was 16, 653/- where as for last 2 mths bills were 0 & 258/-
This is something so stupid & reflects a very casual attitude for cesc towards customer which is absolutely unacceptable. I have already paid such high amt. With the hope that
1) cesc will immediately reply to me informing proper action taken to reduce/adjust with the july'14...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJU1970
from Kolkata, West Bengal
Report
Copy

Billing for the Month of July'14

Address:Kolkata, West Bengal

NAME - RAJENDRA KUMAR AGARWAL CONSUMER NO. - [protected] CUSTOMER ID - [protected] Meter seems to not workiing properly because total unit consumed in the month of July has been mentioned as 6 units only(Reading date- 24.07.2014). Please depute your engineer to check the meter immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreewire
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tds certificate for the year 2013-14

Address:Kolkata, West Bengal

I am having consumer no.[protected] in name of M/s Shree Wire Products at 14/A surja Sen Road Kolkata 35.
An amount of Rs. 2217/- has been deducted as TDS on Interest payable on Security Deposit maintained with yourself vide your bill for the month of April 2014.
However, upon generation of Form 26A, we were not able to find credit for the said TDS deduction made by you.
We would like to inform you that our PAN No. is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amarnath Sil
from Howrah, West Bengal
Report
Copy

delayed redressal of complaints

Address:Howrah, West Bengal

My consumer number is [protected]. It is rather unfortunate to see that the complain which i had lodged at 7.18 pm on 08/08/2014 is being attended at 00.30 am on 09/08/2014. On query to the field supervisor of fault repair team got reply that they were unable to attend earlier due to raining.This sort of service is not at all expected from CESC. I t is also to be noted that we are facing such power disruption more frequently which you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joyanta55
from Ranchi, Jharkhand
Report
Copy

Excess Metering

Address:Kolkata, West Bengal

Consumer no [protected] Dear Sir / Madam, Re: Excess Billing for the month of June 2014 Ref: Consumer no [protected], Domestic. Complaint Docket: 150714/[protected]/150714 I received the above Bill for Rs. 9820.00 for a consumption of 1124 units during the month of June’ 14 which is exorbitantly high compared to the past history of 18 years since we took the possession of the flat. It is also true that no extra load has been...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kd78
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Falsely accusing seal tampering of domestic meter and subsequent harassment

Address:Kolkata, West Bengal

Dear Sir/Madam,
This is to bring your kind attention that I am having a electricity connection as per detail mentioned below:

1. Customer id: [protected]
2. Consumer No: [protected]
3. Meter No: 2329027

Day before yesterday( On 05.08.2014) few persons came to my house and falsely charged me of tampered seal which was put by CESC during installation.
When I went for enquiring for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GC123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment confirmation not received for payment made through netbanking

Address:Kolkata, West Bengal

My Consumer No. is [protected].The bill of June 2014 amounting to Rs.4020/- has been paid through netbanking on 05.08.2014 under Transaction Ref No. IGX7855609.The said amount has also been debited from my bank A/C, but the payment history/last payment status does not show nor confirm the same.Please look into the matter and suggest the next course of action. With regards, Grace Chatterjee (Transaction Ref No IGX7855609 for Rs. 3998.49...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy