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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 96

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A
ajay5963
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong high bill for the month of july 2014 customer id no 02000036778

Address:Kolkata, West Bengal

Dear sir

I was shocked to receive the bill for the month of july 2014 which showed the unit consumed was 1456 units, and total bill for rs.13030.00.

Please check our last bills and the average was for 530 to 650 units which was also higher and we complaind for that also but we were told that meter is ok which we still don''t believe. But this is astronomical high amount and we are now 100% sure that...
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sandip68
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized amount debited from my account

Address:Kolkata, West Bengal

I paid online CESC Bill of the consumer no. [protected], [protected], [protected] on the basis of the applicable ebill amount on 4.8.14.by my debit card The amounts are 6015/-, 3216/- & 1593/- as shown online payment time. Today received IOB Bank SMS that another three amount 36.14/-, 67.58/-, 13.43/- are debited from my account of CESC which was informed by your co. It is very serious complaint because without my consent you cant do...
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nikki4ss
from Mumbai, Maharashtra
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voltage problem

Address:Howrah, West Bengal

Consumer Number : [protected] Name : KEDAR SHARMA & ASHA Address : SHARMA, 47/13 DAKSHIN BUXARAH, 1ST BYE LANE, LP-198/44/11, HOWRAH 711109 voltage problem not getting proper voltage in my contain address Please do the need as soon as possible....
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r_aj007
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong high bill for the month of june 2014 consumer no 64174082195

Address:Kolkata, West Bengal

Dear Team,

I am using your service under Consumer no [protected]; I am
having concern related to manipulation with meter reading and charging high
bill with any such usage at my end. I am concerned about my June 2014 bill in
which it has been mentioned that my Unit Consumed is 1305. For the same you
need to analysis my May’14 Bill where the previous meter reading was 34823 and
present...
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PURNENDU028
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to pay bills online.

Address:Kolkata, West Bengal

Dear Sir, My consumer No is [protected]. For the last few months I am unable to pay bills online and your website is showing that "SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT... ". I am regularly paying bills online as I am out of Kolkata for last ten months and there is no body to pay bills at counter. I don't know what is the technical problem for paying the bills online. I have tried all the means i.e Debit Card...
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rabindranathlangal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYMENT OF BILL JUNE JULY'2014

Address:Kolkata, West Bengal

My Consumer No. is [protected].The bill of June July2014 amounting to Rs.30206.49 has been paid through netbanking on 05.08.2014 under Transaction Ref No. MSBI[protected]CH13197527 Transfer to[protected].The said amount has also been debited from my A/C.But the payment history/last payment history does not neither show nor confirm the same.Please look into the matter and suggest the next course of action. With regards, Rabindranath Langal,...
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S
SRINITHI DEY
from Darwha, Maharashtra
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Excess Bill Amount

Address:Kolkata, West Bengal

Dear Sir,

we are facing a big problem of excess Electric Bill from April ' 14 to till date. We are only used (2 bulb) (15w & 20w)CLF bulb only night and CRT TV 15" (6 hrs daily) 1 Fan (full day) and 1 fan (10hrs. per day) & computer not daily but weekly (max 10 hrs). same used last 5 years but this year cross the limit please see this matter very seriously. please check our metter as soon as possible.br...
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soumitra sengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Electric Bill For The Month Of May' 2014 (Customer ID : 48000941495)

Address:Kolkata, West Bengal

Dear Sir, With reference to my Consumer No [protected] & Customer ID [protected], the Electric Bill for the month of May' 2014 was very much excessive compared to earlier months. The May’ 14 Electric Bill shows a consumption of 99 units which is absolutely absurd. Because the units consumed in the same period last year was 18 only. Moreover I want to inform you that no new equipment is included with the earlier equipments &...
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soumitra sengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Electric Bill For The Month Of May' 2014 & June' 2014 (Customer ID : 48000053521)

Address:Kolkata, West Bengal

Dear Sir, With reference to my Consumer No [protected] & Customer ID [protected], the Electric Bill for the month of May' 2014 & June’ 2014 were very much excessive compared to earlier months. The May’ 14 Electric Bill shows a consumption of 131 units & the June' 14 Electric Bill shows a consumption of 182 units which are absolutely absurd. Because the units consumed in the same period last year were 111 & 89 only....
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Ranjan Malakar
from Mumbai, Maharashtra
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Excessive Bill of Jun’ 2014 (Bill No. 1003113001006144)

Address:Kolkata, West Bengal

Dear Sir, With reference to my Consumer No [protected] & Customer ID [protected], the Electric Bill for the month of June’ 2014 was very much excessive compared to earlier months. The Jun’ 14 Electric Bills shows a consumption of 1891 units which is around 6.5 times of my average monthly consumption and is absolutely absurd. The Bill amount for Jun’ 14 is Rs. 16, 300/- (Rupees Sixteen thousand three hundred only) is very...
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S
Subrata Poddar
from Kolkata, West Bengal
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Non receipt of payment confirmation

Address:Kolkata, West Bengal

My Consumer No. is [protected].The bill of June 2014 amounting to Rs.11289/- has been paid through netbanking on 03.08.2014 under Transaction Ref No.[protected].The said amount has also been debited from my A/C.But the payment history/last payment history does not neither show nor confirm the same.Please look into the matter and suggest the next course of action. With regards, Debabrata Poddar, Consumer No.[protected]....
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K
kamaladatta
from Mumbai, Maharashtra
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Payment of bill of june 2014 through net banking not confirmed.

My Consumer No. is [protected].The bill of June 2014 amounting to Rs.1028.49 has been paid through netbanking on 02.08.2014 under Transaction Ref No. MSBI[protected]IGX6318149 Transfer to[protected].The said amount has also been debited from my A/C.But the payment history/last payment history does not neither show nor confirm the same.Please look into the matter and suggest the next course of action. With regards, Kamala Datta, Consumer...
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Sukhamoy Sanyal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive amount of electric bill in june 2014

Address:Kolkata, West Bengal

My Consumer ID is [protected]. The electric bill for the month of June 2014 has made me surprised as it shows a consumption of 851 unites which is almost 5 times of my average monthly consumption and is absolutely absurd. I can not understand how it can be possible. I, therefore, request you to arrange for a check of my metre at the earliest.

Regards
Sukhamoy Sanyal...
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Hiya Ganguly Gupta
from Delhi, Delhi
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excessive amount of electric bill

Address:Kolkata, West Bengal

My consumer no is [protected]. From last 3 month may, june, july bill is very much higher. It is more than expected. its impossible. Don't know how bill was generated. Its above 2000 rupees from the month may. So I request your good office to please check our meter and do some needful in this regard as soon as possible. Regards Prakash ch gupta...
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roy bhaskar
from Kolkata, West Bengal
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excess bill last three months

Address:Kolkata, West Bengal

Roy Bhaskar on 1st august' 2014


Dear sirs, This has the reference of the Customer ID [protected], Consumer No [protected].I Bhaskar Roy S/O Late: Sunil Kr. Roy, expressing my grievance regarding the excessive bill for the months of May, June, July'2014. The amount is Rs.880(May'14), (Rupees Eight hundred and eighty only), Rs.710 (June'14), (Seven hundred and ten only) also expressing that, i am unable...
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P.R.Mukherji
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect meter reading related to bill for June 2014.

Address:Kolkata, West Bengal

Consumer Id: [protected], Consumer no.:[protected]. Amount shown in the bill against consumption of 1144 units is absurd and shocking. Our load consisting of CFL and two ceiling fans have remained unchanged for last few years.More over the present reading is shown as 6379 and previous reading comfortably not mentioned. In the month of May, 2014 the previous reading was mentioned but not the present reading. These are the types of bills...
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Address:Kolkata, West Bengal

I tried several times to pay my monthly bill (June) but the following information appears: SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT... At the time I am abroad; how I can pay my bill? Many regards Sharmistha Chatterjee...
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Mita Sarkar
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter Reading not done for Bill of June 2014.

Address:Kolkata, West Bengal

Meter Reading in Consumer No. [protected] in the Mita Sarkar at (L.P. 120/6) 2, Joyshree Nagar, P.O. Dakshineswar, Kolkata - 700076 not done during the month of July'14, but in the Bill for June 2014, Meter Reading Date mentioned as 03.07.2014. Moreover, Consumption o[censored]nit, Net amount payable and Due Date of payment not mentioned. Accordingly, we are unable to pay the Bill for June'14. We request you to look into the matter. As a result...
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npc
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Bill Payment

I have already paid the Electricity Bill for June 2014 through online on 24th July, 2014. My Consumer No.[protected] Name Mr. Narayan Prasad Chakraborty, Address 88A, Nandan Kanan, P.O. Hind Motor, Dist. Hooghly, PIN 712233. My Bank A/c has been debited by the Bill Amount i.e. Rs.1797/=. But still the Bill is showing outstanding. Kindly make necessary corrections so that the captioned Bill may show PAID.....
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Biswas Sandipan
from Tiruchchendur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Bill Amount of the month of June 2014

Address:Hooghly, West Bengal

Dear sirs, This has the reference of the Customer ID [protected], Consumer No [protected].I Sumati Biswas W/o Late Samaresh Kumar Biswas, expressing my grievance regarding the excessive bill for the month of June2014. The amount is Rs.7002.00 (Rupees Seven thousand and two only), and also expressing that, i am unable to pay such amount. And, i have inform you that the amount is claiming by the CESC is the highest amount in the history...
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