Can Fin Homes Complaints & Reviews

I have been interacting with one employee . She spoke very rudely and she disconnected the call in between while speaking.

I have requested for loan statement to submit it to my company today

She rudely spoke and told me that by 5PM only she can send.

For sending the loan statement how can it take the entire day seriously I dont understand.

I asked the same question to her why it will take one day to send the statement and she just disconnected the call

Such a RUDE behaviour. If I ask doubts also she didn't explain it to me clearly.

Please give minimum respect to customers and also I will raise this complaint to the next level if it is required

Hi myself prakash P i took composite loan in nove 2018 from can fin home, i have paid complete principle outstanding on 18.11.2022 but they have extra Dec'22 EMI of 26, 847 without any reason, i have tried to reach them nearly 10 times & sent 15 emails but no one has responded from Koramangala Branch.

I think Koramangala Branch manager & staff are sleeping & not working, not bother about customer issues.

Till now no one given reason why they have deducted extra EMI even my principle outstanding cleared.

This is really bad, worst customer service i never seen.

Pls help me to resolv the issue i am scaring that they will deduct my Jan'23 emi without giving valid reasons

Hi,

Loan number ;[protected]
Applicant name : Sumithra M
Co_Applicant name :Revanth M

I have submitted letter on July 13th 2022 for getting outstanding letter to close a loan.

Still I'm not getting outstanding letter.

When I called to customer service they informed that because of subsidy your process was delaying and as well as when I went to branch they also informed same.

Due to some issue I'm not able to go with subsidy, I want to close my loan, It was already 50 days completed after i submitted the letter.

Kindly process without subsidy and provide the outstanding letter.

Kindly do the needfull please.

Thanks,
Revanth M

Dear canfin team,

I am Polu Naveen Kumar with loan account number[protected]. I have given a complaint against branch manager Abhilash regarding not providing customer service. Since I have given a complaint against him he is holding a grudge against me and he is not providing required information to me and not answering my calls and recently my cibil score has been reduced without any proper reason although all my loan payments are on time.

Kindly look after my cibil score issue and do needful.

Hi Team,

This is to pled you the tough situation that we are going with the bank

Our Homeloan account[protected] with Can Fin
Address: No. 69, 12th Main Road, Jayanagar 3 East Block, Jayanagar, Bengaluru, Karnataka 560011

Bank Manager: Chitra Srinath

We had request for closure from May 14th, but due to lack of response, it still delayed we have even crossed the stipulated working day of 45day, but still have not receive any positive response from Bank or Grievance team.

The only hope is forum through which if we get this long running issue

Currently our construction has stopped and we are not able to opt out loan from other bank

Seeking your prompt help soon

Regards
Vijayalaxmi

I have requested for pre closure of my home loan on Dated 7th July 2022 . Still not getting any reply / phone call from branch / head office. Kindly do as early as possible, taking another loan, they sanctioned conditions against loan closures within 30 days and i entered an agreement with builder, that also given 30 days only.

Account number[protected] kammari srinivasulu havin loan in canfin lb nagar branch since last three months iam closing my loan account but not close my account and not given my documents and not given closing letter please so many times I requested to grivens teem and customer service and branch manager also requested sir but not close my account and confirm the date please sir nobody responding sir

Sir,
This is Amit Kumar S/o Sh. Bhim Singh loan owner of Canfin Bank, Karnal. I received a call today by the Canfin Manager (Branch Karnal), he asked me for insurance for my property. I took the load from the Canfin Branch on January 2021, then there is no issue placed to me by the Bank. But now after 1.5 years a new Manager named Amit calls me and he scolled me and misbehaviour with me. He is not talking me politely but he using bad language. Kindly take necessary action against him for his misbehaviour.

Without information increased my my emi and branch manager not understanding my problem i explained clearly ..

Hi Team,

I got a home loan of Rs 1650000.00 from Can fin homes limited on 01 st March 2021 on the rate 6.95. The company has increased the rate of interest to 8.75 in Feb 2022 without informing me.

The Interest rate need to restore to 6.95% as there is not reason to increase it.

I have taken a composite loan from canfin ltd on sep 2021, loan no[protected]. Last week I applied for an additional amount of 10lakh rupees. Bank people told the valuer to come to site and he gave the report to us then only we will process the additional payment. The valuer Mr Raghu came to site on 7th of june and he collected the money Rs 3000 from my father in law and he went. Today, on the 13th of june again he came to the site he asked for Rs 1500. My father in law informed me regarding this and I called Mr Raghu and asked what purpose you asked for the money, he told me you are not given the money then I am not given a report to the bank. He threatened me over the phone and he disconnected the call. Kindly take a complaint against him and do the needful.I need an apology from him otherwise i raise a complaint against him in the police station. I share his name and mobile number.

Name : Mr Raghu
Mobile no : [protected]

Regarding this I complained to the branch manager but he did not give proper response

My name is DSB MAHESWAR.
I am having a home loan in can fin homes Ltd. Branch name:vizagsteel plant branch. Kurmannampalem. Duvvad station road.
My account number is[protected].
Loan account is joint property with my wife name; D vyshnavi srividhya

Issue ; Foreclosure issue.
I was taken loan on 2016 year and EMI starts on[protected].
Disbursed amount was 15 lacks.initially loan process was initiated with fixed loan.
Recently loan converted into floating mode.
Out standing balance is 12 lacks change.
I spoke with bank manager for Forclosure, he said one form was there. Please fill and submit to us. After that 45 working days only loan account triggers one message to closure of your loan. NOC also not possible to take like that he said. Means it will take time around 3 months.
Forclosure form submitted to branch on 14 April 2022.after that 2 EMI Paid to branch in the month of may and june. I was frequently contact with them they are telling another 10 days require to close your loan
What is your general time lines let us know.
If I suppose to buy some one else.the buyer waits upto 3 months is it possible? and what about my EMI's for 3 months who is responsible to return my money. My self paid 3 moth EMIS. I will register a complaint against can fin homes in the consumer court containing human rights act.
My self enquired about other banks also and they said Maximum 10 to 14 days enough to close your loan.

On dt 18/10/21 take a housing loan from your canfin Delhi Nehru Place branch which loan account
No.[protected]. But due to some personal reason, I already agreement to sell for my house 2nd
floor(agreement enclosed). Buyer take a housing loan other bank because your company rate of interest
is
higher. So therefore please issue a NOC certificate from your company and also provide the details of
fund Transfer as soon as possible. Buyer bank demand to me NOC and details of Housing Loan amount as on
date.
For above said subject i allready mail on 30th April 2022 and physical form submit on Dt.09/05/2022.
On 10th May 2022 complaint lodge on grievances system (C/5102022/1232885) but till date no action taken
by your company. Please issue to me NOC on urgent basis.

Hi Team,

I have taken home loan at Thiruvallur branch Canfin Homes. I have written a letter on 2nd May 2022 to get my foreclosure letter. Till now I didnt get any response on that. I have been chasing them directly and through mail and no response from their side and simply ignoring. I even sent to grievence.redressal team and no reply from them too.

My HL loan account number is[protected] and phone number is [protected], i requested for foreclosure of my loan account almost a month back and chasing canfin homes branch office and grievance team from pillar to post but kot getting any answer, i am completely tired and it seems that i have to go legal.

Any help from any customer previously faced same issue is of great help. Please contact on my cell mentioned above.

It has been over a month since i have requested for a foreclosure letter from canfin homes and chasing from pillar to post for closure of my home loan account but getting no reply from branch or even from its grievance cell. I need help in closure of my home loan ASAP else i will go legal against Canfin and charge for harassment they are giving me in loan closure. K

I have requested for Foreclosure letter 20 days back and they still need 10 days of time to provide me.
Does it take really a 30 days of time to get a foreclosure letter?
Simply they are playing with the customers.
Please understand customers issues on priority and act according to that.

I had raised a request to pre close my loan on April 1st, 2022, but I am not getting any response from Can Fin Homes. I tried contacting the branch manager, but he is also not picking up my calls. And the branch office is closed for a longer time.

kindly help me to close my loan (I am ready to pay my balance amount) and get my original documents back as soon as possible .

This is to inform you that I am following my case regarding the foreclosure letter and all necessary documents from 3rd March-22 onwards from my Greater Noida branch, even though I had physically visited and submitted all my documents for further proceedings but i am very disappointed about the response which i am not getting from neither your branch nor the head office form which i am following from 14th March-22 onwards.

If this is the customer satisfaction and the services which you are providing I am sorry to say about that then in comparison with private banks their services are far better. Being a subsidiary of a national bank, your prime responsibility should be customer focus and to address their issues which might be they are not getting from branch and totally rely on your head office.

Hence my humble request you to kindly provide my foreclosure letter and all necessary documents before 31st March-22 so i may close my deal otherwise i may lose my current deal from the buyer and in that case too, i will transfer my loan to any of the private bank (customer focused bank) rater then to your bank.

I Look forward to your support and cooperation in this regard to close this asap and provide foreclosure letter and all necessary documents

Canfin is delaying a lot for just a loan closure letter, and list of documents.
just for this 45 days wait period is very long.