Hello,
My name is ks suhas, my account no is[protected], canara bank varamballi branch.. On 9th april 2020 i have made a transaction in amazon.in through debit card for rupees 310.40 then i my order has been cancelled for some reason on 13th april 2020 and they mentioned that the amount will be credited in your account by 18th april 2020. Till now i did not get the money in my account.
I have received a refund reference no # 855422. These are the messages received from amazon:
"hello,
This is to confirm that refund for amount 310.40 has been successfully processed on[protected] and the amount should reflect in your account by now.
Refund reference # 855422
Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
For more details on refunds, please click here: (Amazon refund initiation page link)
Thanks for choosing amazon.in
Please resolve this issue and refund money in my account
May 14, 2020
Complaint marked as Resolved
Canara Bank customer support has been notified about the posted complaint.
Apr 27, 2020
Updated by KS Suhas Still i haven't received the refund to my account
May 14, 2020
Updated by KS Suhas Complaint resolved thanks