Canara Bank — partial refund of debited money

Address:	608702
Website:	www.canarabank.in

Sir, i am selvavel from vattathur-608702. I have a savings account in canara bank, sethiathope (Ifsc code-cnrb0006014). I have done 2 transactions of money transfer through upi for the amount of rs.6000 each with transaction number[protected] &[protected] on 13/03/2017. But both the transactions were failed and the amount of rs.5000 and rs.2000 were credited back to my sb account no.[protected] on 27/03/2017. And the total of amount rs.5000 wasn't refunded till date. The concern branch won't take responsibility to refund the balance amount. So, kindly make necessary action to refund the amount to my sb account as early as possible.