Capital First Complaints & Reviews

16834367 is my loan account number, i missed my 1 emi which was on 5th january 2019, i received a call from capital first customer care on 9th of january, she send me a link for paying my due emi 5479 with 400 bounce charge and gave me 1 day period, i paid my emi on same date with extra 400 total 5879, upi ref no[protected]. But she told me that i have to pay 400 more for double bounce charge but i already paid my emi on given time after...

I am m. Shanmukha with my customer id - c5855573 and loan number 15493846 have been using this account since 15th february 2018 and after two months my account got temporarily blocked without any reason and intimation, and the fact is that i did not have any check bounces and i paid my emi every month in time and without any fail. I contacted the customer care and i requested them to unblock my account and they told me that it will be unblocked...

Hi i am vijay my card number is 11930629 i had taken 6 loans in capital first and completed 5 loand without even a single check bounce or delay, my cibil score is also good but my-card is been blocked from month of july, its been 6 months every time i mail them i get the same response wait for 90 days and its been blocked due to internal reasons.i have a limit of 185000 but its of no use when you block the card, and i really wonder why you...

I was lured, coerced into signing up for a two wheeler loan without disclosing the exact emi or interest rate with capital first which got merged with idfc bank. I am a salaried individual. I got a shock when i discovered they are charging me 24% rate of interest for a 36 months period. I am supposed to pay 36 installments of rs.2730 each for a loan of rs.69, 280 and will end up paying rs.99, 000 approx. A fraud has been played on me by capital...

Capital first has now started fradaulent activities. I email capital first i am admit in hospital please ignore the bounce charge of my loan but they did not answer and i deposited two loan emi 2354+2354 =4708. But stil he big charged rs. More than 5000 charges. What should i do. I will complain rbi, financial department, loan department.. I want die that's reason many people die in india my my two wheeler loan account no of capital first...

Good morning sir/madam,
I am rajesh udar. My address is h. No.471, near bhoop general store, village bharthal dwarka sec-26, new delhi-110077. Mere paas capital first se phone aata hai ki apke achhe track record ke behalf par hum apko 100000 ka personal loan dene ke icchuk hai. Hamari baat 11.5 %interest par hui aurbi 3737 per month bataya gaya aur maine insurance ke liye mana kiya to unhone yes kar diya. Aur loan ke liye mere document...

We taken a product on jun with capital first loan, at the time of taking agent said you will get all payment information on mobile but we didnt recieved so we paid
On 1st on jul first emi the agent cald me and said bounce charges as u paid late. So we requested to wave off as we have not got any message or email they said ok, next time we paid on 29 aug through paytm as we are not aware of payment date they said u have to pay bounce...

Hi,

Since last 3 days, i am receiving huge number of calls on my mobile from capital first (Now idfc) asking for personal loans. They are doing automated calls with this series numbers +911725*. I tried to block their number, but it seems they have hundreds of such numbers in that series. Most embarassing thing is that they are making around 30 calls per hour which is disturbing. And that too in odd hours. I want respective...

Hi team,

I received call from [protected] collection department loan stating i was reference for loan taker. That person applied for loan 3 years back and i met him 7 months back in office. Being no ref to him this collection department called me and asked me for money.

I went to colaba police station for the same. This collection department is situated in dadar, mumbai. Colaba police has already informed this...

Calling me regularly and some time even in morning near 7 o clock and night 12 clock
‭‭+[protected]‬. Today crossed the limit these they called me 5 times in morning regularly when i was sleeping. Please take serious action against disturbing me daily unnecessary when i don’t need loan they used to call me daily many times any time without seeing any time. The caller in the phone is computer talking to me. Repeating the...

My loan account number is 8112732

I paid emi on time still they changed 300 rs....

I Am the customer of capital first from last 4 years and the payments of my loan is upto date without any delays but every time i dont no why they will block my card this is not the first time everytime i have call them.

if you cant handle the customer base why do you send messages or do calls sir you this offer that offer bla bla..

every morning ill get call....

Hi,
My two wheeler loan account is 10154254. By september 2018 it was closed. But they are saying there is due balance. I do over charges of 800 as i aware of bounce charges of april month 2018 but they are saying 2300 has to pay. I called customer care 6times, every time they are saying new update to me and taking request anfd finally saying request has been closed by concern team and again taking request.
But issue is not...

Loan number 12921397

When i had taken loan that time medical insurance had taken in that executive told me u r all medical treatment will be covered under capital first and now my wife maternity treatment is not taking care my capital first

Capital first is harassing me regarding medical treatment

I had contacted nodal desk snehal poojari she asking me some time... Time is almost gone but not...

I purchased led tv on installment for 26, 990.00 and cleared outstanding amount on[protected]. Installments were automatically deducting in my account. It has came to my notice, during i have approached for personal loan to bank. It is reflected in cibil report. Hence it is requested to change balance amount zero and close the account. Loan a/c:1226104...

Hello sir,

How should amount will pending after the foreclosure payment...

I have pay cash at andheri branch... They told after the foreclosure payment you have no due... All clear... Now why is overdue charges showing pending... After paying all amount this capital first bank charging me overdue charges... They are fraud... Why they have not told that time, when i pay foreclosure amount......

Hello sir,

After paying foreclosure amount of personal loan, still my account not closed, showing account active... After receiving money capital first have to closed the account, but they do not closed... Management staff is not working properly...

Because of that my civil score getting down... I have the documents of foreclosure letter & amount receipt......

Loan account number: 15318537

I have been getting calls from capital first collection agency for missed instalment which as per my record i have not missed a single. They said that the instalment i paid has been adjusted to the previous bounce charges. I don't agree to their bounce charges and have told this to the rep repeatedly. He forcefully said today that he will send the executive to my address and hung up and now i have...

They will debited 5685 in my atometic and and after 3 days i have got a call from delhi police and he say capital frist complainta against me. The police man giv me a number of a lawer when i talk him. He say if i want to close the file imidate pay 5685 rupees in my loan number 13385829 i will pay the ammount but paytm and then i call back to confirm all number are switch off. They do scam with me. Today i check my bank statement i will saw...

I took personal loan of rs.2, 50, 000 on november'2018. Loan amount credited to my account on 17th november. With in 15 days emi debited from my account. On december 3rd first emi debited from my account. And also today also some money debited from account rs.118 capitalfl_mndtvrfchgs_nov-18 118.00
Worst capital first.
And also there is no toll free number. I had worst experience....