Verified Support
Dec 26, 2018
Capital First Customer Care's response Dear Customer,
This is with reference to your concerns regarding your loan account.
We would like to inform you that, you have bounce and penal charges due to insufficient funds in your account on December 2017, April and September 2018.
In case of any discrepancies, we request you to provide the full bank statement of the entire tenure with customer details for further verification.
Assuring you of our best services always.
Regards,
Capital First Limited
Dec 26, 2018
Updated by Pavankumar323m This 2 times hitting thing has been done on April and September and when we call for NOC on later September he saying that overall 2300 has to pay.
On September I missed the payment then I paid through Paytm 3337+ 400 Check the images. If I have been properly guided on Dec 2017 why I repeated this thing of extra charges of 2nd hitting in September.
For example as you said charges for DECEMBER, APRIL AND SEPTEMBER,
FOR Dec I already paid 3737 so I have to pay remaining 400 and for April month 800 and in this 2 nd hitting is not my responsibility underline this and September I paid 3737 so remaining 400.
Total 400+ 800+400=1600
Finally, 21st of Dec 2018 call he said that "as you were not aware of this 2 hitting thing you pay 800 I'll be waived remaining.
So paid 800 check that image also.
If you have any care about customer why you not giving the proper information even he called up and asking. And finally saying that charges have been charged, you have to pay.
Every time I call up and asking, but they raising request of sum of the amount and finally saying that less amount only waived off still remaining due is there. If have access go head of my recordings.
Any concern call me [protected]
5 JAN 19 RECEIVED MSG ECS 1414/- No[protected] FROM MY ACCOUNT.
KINDLY STATE THE REASON FOR DEDUCTION OF THE AMOUNT Rs 1414/-
my mobile number [protected] ( whatsapp )
[protected]@gmail.com
This is with reference to your concerns regarding your loan account.
We tried contacting you on your mobile number, however, we were unable to connect with you. Further, we wish to inform that we have sent the final response on your email id.
Assuring you of our best services always.
Regards,
Team IDFC First Bank.