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Capital First Complaints & Reviews

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Last updated Nov 24, 2023
Complaints 965
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Capital First Phone Numbers

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1860 500 9900
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+91 22 4042 3400
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IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First reviews & complaints page 16

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V
vikas kambale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unblock my emi card

Address:416204

My emi card noAs i want to bring to your notice that my capital first card has been under the temporary blocked status for making the transaction for the purchase of the samsung mobile smart at your authorized stores also i have cleared the loan before the due emi dates, which i have taken and also i have the noc copy as well

Please unblock my credit card to make further transactions with you again. ....
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A
Anil Chandel Rinku
from Sarka Ghat, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating the people don't add this company

All,
Capital era is the scam company. They are cheating people be aware and stay away from them.
They will give trail call then they will ask you to pay minimum amount after that they will come with some minimum amount policy if you did not agreed they do not give any service until you accepts they policy and paying money.
Then they will provide calls all will gose on loss until you finish your capital amount they...
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M
Mirza91
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forceloan closer for two wheeler

Address:Bangalore, Karnataka, 560037

Hi,
I am trying to close my two wheeler loan from capital first but they are not responding anything from past 4 days.
I tried to contact with customer care service but they don't have clear pictures.

I sent mail also but there is no response from capital first.

As i am moving to abroad next week, i want to close all the pending all the work this week.

My loan-a/c no.[protected]br...
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P
Pmanoja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional employees

Address:New Delhi, Delhi

Third class service
Unprofessional employee
Cheating and lying are the capital first policy customer care supervisors are not ready talking to customers
Any direct personal loan closing option in capital. I request you to close my personal loan you team send three different closer letter and it is absolutely wrong. I want to talk senior managers....
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D
Dabangg Bhaijaan
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking emi two times for the same month (october 2018 )

Address:Lucknow, Uttar Pradesh, 226020
Website:[email protected]

Capital first taken two time EMI of the same month ( october 2018 )
Loan No. 15056137
EMI - 1490

First payment of 1490 done by online through google pay on 19 october 2018
Google transaction ID - CICAgKCCvcz_WA
UPI transaction ID[protected]

Second payment of 1490 debeted by my account on 25 october 2018
Punjab National Bank
Ghaila IIM road lucknow...
+2 photos
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S
Sayed Shabbir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

118 rs debited unnecessarily

Address:Mumbai City, Maharashtra, 400060
Website:Consumercomplaints.in

Hii
I purcased mobile from borivali on emi
But yesturday debit msg came.
Y u charge 118rs
This is very rediculas. I really dont like this kind of customer service
Resolve this soon or i will not recommend anyone to capital first
This is the msg i got below
Hello! Your a/c no. 579746 has been debited by rs. 118 on 30oct18. The a/c balance is. Info: capitalfl_mndtvrfchgs_sep18

Thanks,...
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B
balaji k Krishnamoorthi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted detection

Address:600032

I took a loan from capital first of 58119rs for an Bike on Aug 2018. It was suppose to deduct 3116rs every month for 24months, starting from SEP 2018.
On 2nd Sep 2018 5000rs got deducted as communicated. On 30rd oct 2018 again some charges was debited from my account.

CAPITALFL_MNDTVRFCHGS_SEP18. 118

I need to know the reason and want my money back. As it was communicated to be interest free loan on the...
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V
Vinod Ghatage
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issued of unwanted health policy/loan without willing to me

Address:Kolhapur, Maharashtra, 416003
Website:www.capitalfirst.com

I got call in Sept. 2018 from Capital first for information of health policy, I already communicate with that representative i have not require any health policy. after that i got sms on dated 28th sept 2018 as bellow attached images without willing. also hard copy of personal loan details i had received at home. I didn't need any loan or any health policy from this company. i have issued o[censored]nwanted Health policy/Loan without willing.br...
+1 photos
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D
Deepak Dhilod
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recovery department behavior so bed for customers

Address:New Delhi, Delhi, 110034
Website:Capital first

Capital first recovery department employee ms. Radha calling me and threatening me for a loan installment.. Or using a abusing words.. I have a recording for ms. Radha's vioce recording... I told her that because of my illness i will not pay my october month installment but i told her i will pay my loan installment in november on my loan didaction date.. 05/11'2018 surely i will pay.. But her behavior not good for customers... Plz do something.....
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M
Marlin Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection executive behaviour

The capital first mumbai collection team is extremely ill behaved and have no sense of decorum to interact with customers. We all consumers would like to clear our dues but when under severe circumstances we ask for some time for repayment we expect the bank to understand and not give instructions to collection team to harass people..in fact i feel the collection team should not be allowed to any of this... Ideally u cannot visit residences...
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V
Vijay Sai Ram G
from Bagalkot, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warning me

Address:560091

One lady and one men talked with me and telling someone gave your number to us for referral and took loan the name of mahadevaiah enterprise, so we will give complaint to you. I said i don't know that person and how can you get my number if anyone give referral number without my permission, documents, signature how can you put complaint on me. And they don't have that loan holder documents also telling me we are from leagal department bajaj...
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P
priyadarshini executive
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

foreclosure of my company business loan account no -8141421

Address:641012
Website:www.hppumps.com

I am holding a business loan account in capital first for the past 2 years. Recently i. E. August 21.08.2018 we foreclosure our loan
I wish to bring to your notice that for the month of september and october the emi amount has been debited from my account.
In coimbatore branch, we complained many times and we felt very tired of following them. The customer care and the person who is responsible for the particular case are not...
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S
from Chhutmalpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

foreclosure of my loan account no 12500388

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
I have a l a p account no. 12500388 in capital first, since last year, now i want to foreclose this loan as i am getting better options in market, for which i applied on 5th october 2018, but since that dayi am just sending reminder after reminders but there is only one response from them (Your application is in process) can somebody please help me in getting my foreclosure statement so i can proceed further...
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S
Srikanth Parsa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment

Address:Rangareddy, Andhra Pradesh, 500097

Hello this is srikanth here, loan no: 6064570, i took a personal loan of 50 thousand in 2016.. I paid their emi correctly in the starting months but after that i lost my job and assets badly am in very poor state... I paid 22 of their 24 emi correctly but now not in the stage of paying a single rupee... I need some time to settle but their recover team is calling me harrasing like anything since 3 days and threating me in phone call that...
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M
Mohith Reddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

updating of mobile number

Address:560076

Dear sir/madam
I am mohith Kumar has availed a bike loan with capital first, and my loan number is 9145040, from past 6 months I am not using my old number(+91 [protected] registered number with you) actually I changed my number to [protected], and my mail id=[protected]@gmail.com, kindly update my mobile number.
Thanking you
Yours sincerely
Mohith Kumar...
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sanket madikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan repayment

Address:411041
Website:www.capitalfirst.com

Hi,
My loan account number is 13260997. I had to pay capital first the debt amount as i could not pay for two or three months in between due to financial issues. In 2nd september 2018 I paid 6000 rupees for the emi. Then I had to pay around 5500 something as per the system. In the month of october I got a message of paying 8800 something to pay towards my loan amount. After that I got a message of paying 11852.00. The system was showing...
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S
Sivaji S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behavior of employee

I have took consumer product with cf finance. Every month my emi will be auto detect every month without fail. Last month my emi got auto detect failed. I got the call from collection executive person lady called and asked the payment status. I told i will pay. Way she spoke very harshly and demanding.
She talking like road side rowdy. I spoke very softly, i told her i will pay the amount only one emi. As per your site online it showing...
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Dileep Micheal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two wheeler

Address:560072

My name is david r micheal. My two wheeler loan account number is 7474651 and my mobile number is [protected]. My loan account has been closed but also emily is still running and ecs from my account is going on. If i check the status it's says loan account has been cancelled. Please do the needful asap as i need to apply for loan. Please clarify me and do the needful. Thanking you. My mobile no has been changed so you can contact me at[protected]...
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Dileep Micheal
from Bengaluru, Karnataka
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loan two wheeler

Address:560072

My name is david r micheal. My two wheeler loan account number is 7474651 and my mobile number is [protected]. My loan account has been closed but also emily is still running and ecs from my account is going on. If i check the status it's says loan account has been cancelled. Please do the needful asap as i need to apply for loan. Please clarify me and do the needful. Thanking you...
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S
sagiman1
from Chail, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denial of home loan to army personnel

Address:Jaipur, Rajasthan, 302020

I was once offered capital first card when i purchased an led tv 4 years back. I have an excellent cibil score and from past 9-10 months i was continuously getting message from capital first for offering a hoam loan.

Though it was not a urgency but on their repeated pursuance and for some renovation in the house i agreed to take a loan of rs 5 lakhs. I being an army officer is well off and the loan was never my urgency/life...
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