Capital First Complaints & Reviews

Missed with one emi on 5th of august the very next day one of your executive called me to do the payment.

Payment was successful given the transaction id everything was done on the same day.

After 3 days you guys charged 944 as a bounce charge and today’s it’s 14th aug the payments is not updated.

They doesn’t even know to behave with the customers.

I have applied for a loan amount of rs 50000 in the form of amazon voucher, and as always the vouchers are pending and the reason of me getting the loan is no more there, the product went out of stock and the sole purpose of the loan is no more there.

I am sorry for the inconvenience caused but i would like idfc first bank to kindly cancel my loan.

Loan is in the name of subodh saha, loan application id - [protected],
Account related phone number: [protected]
For oantacting:[protected]

My self raghavendrareddy s m i have two wheeler loan account number:9693538. But i have some problem with my account called to customer care they giving wrong commitment and and herasment to me on updating my contact details and customer care people speaking as there wish i'd i provide correct details telling wrong and visit branch for updating contact details from my native place for mobile number updation need to go 350km. Recently my wife delivered baby boy and telling for noc also come to hyderabad. My son age-6months how can i go bike on my wife name telling the person only come. For financial crisis i sold bike now they insist for owner transfer and very worst service
I am really desire that i never call to capital first customer care
They not speak in polite manaer

My easy buy card is temporary blocked, i dont know why it is.. I have taken 3 loans and 1 from that loans is closed. Once my emi was bounced in march months. But i paid tht amount on then another day of my emi date.. Tht loans is closed and another 2 loans are paid on time to time... My mobile no is [protected].. Please help me out why it is blocked....

Dear sir

This is my capital first loan online apply this network error loan a/c: 23851828 loan cancellation this is my my bank account this emi debit amount :852 rupees this my refund payment my request
Bank account number[protected]
Bank of baroda

Please my request loan cancelled

Bhavin vaghela
[protected]

My name is gagandeep singh and i purchased flipkart vouchers worth rs18000 from instacred. The date i applied the vouchers was 26/07/2019. I know its one day only but they jus created a loan account in my idfc first emi portal. I am worried because i have not received any vouchers and emi plan is already started. Please help me in this matter because i need my vouchers to purchase a mobile phone and i am leaving india next month as i am going to canada for higher studies.
Please help!!!

Hello
My name is gagandeep singh and i purchased flipkart vouchers worth rs18000 from instacred. The date i applied the vouchers was 26/07/2019. I know its one day only but they jus created a loan account in my idfc first emi portal. I am worried because i have not received any vouchers and emi plan is already started. Please help me in this matter because i need my vouchers to purchase a mobile phone and i am leaving india next month as i am going to canada for higher studies.
Please help!!!

Sir i am unable to make payment of my personal loan since 2 months due to financial crisis i pay in next month positively but capital first ltd bank is hire a recovery agency they are harrasing me abusing me i am mentally disturbed what should i do can i go to commit societ please tell us i have already pay 36 emi (In 48 emi loan) the recovery agency calls to my all relatives inform them i am not paying 8 lakh rupees loan instead of 3 lakh pending i feel to commit societ i dont want to live more my life.

My capital first easy buy card is blocked without mentioniing any reason inspite of making all payments without a fail. When i talked to cc in april they told that it will be unblocked in 90 days. Its due to company internal policy. What type of policy is this that they take money in the name of ebc card and then block it so that customers cant use it. Even i have good cibil score. Also its more than 90 days have passed. My emil id is [protected]@gmail.com

I have approved loan from idfc first loan of 20000 on 26 june in insta credit of voucher of 20000 but i did not receive voucher code that i have mailed to insta credit that cancelled my voucher so insta credit cancelled my voucher loan but its not cancelled by idfc first loan service so its an humble request to cancel my loan from idfc first service take an serious action and contact us solve this issue my loan id is 23434646

This mail is regarding my idfc first bank loan account number 23535772. I cancelled my amazon voucher worth rs 38000 from instacred but still my idfc first loan app is showing my loan details. My contact number is [protected]. I am attaching screenshot of the same. Please provide me the amazon voucher again or else cancel my loan as soon as possible.
Thank you

I have been paying my emi since 6 months. More 2 months left for next emi.. I went to a shop just to enquire about a phone.. Without my knowledge.. They proceeded.. After that my card got blocked.. When i called they said 90 days.. It's almost 140 days i called them they said again 90 days.. Actually capital first is losing customers because of their problem..

I order Flipkart voucher worth 16999/ on 14/07/2019 from mobile [protected]. I was interested in mobile but it's flash sale was on 15 July 2019. this item is now out of stock and loan ACC no 23859785 created emi SMS also reached for 2aug deduction but voucher not received. I hereby want to cancel it bcoz item I want to buy is not available. how can I buy without cash applied for. please do the same

Dear sir,

It is humbly request to your good selves that to update the emi paid in the month of june on dated 19/06/2019 paid through state bank of india vide a/c no.[protected] branch attapur ifsc code : sbin0012720 via imps : imps[protected]. We have paid emi for the month of july 2019 on dtd.05.07.2019 thru ecs & your representative have also deducted for sum of rs.2269/- on 11/07/2019 therefore the conclusion is we have paid three time emi actually but you have not updated the payment we have made on[protected] time 11.58 am. Already i have complaint to your executive through phone and personally visited at your branch i. E (Punjagutta). Enclosed payment proof.

Kindly refund our payment as soon as possible

Hope you will revert back positively.

Thanks & regards
Suresh sharma
M. No.[protected]

I have few loans with capital first, but recently found in paisabazaar app that showing there are 3 missed payments against loan a/c no 21166025, loan a/c no 21033760 and loan a/c no18342390, resulting my cibil score down to 746 from 803.This is not at all true as you can find in my records with you.The emi always paid off through ecs on the specific date that'swhy you never charged any late fee or bounce charge.While lodged a dispute complaints to cibil .Com, they suggested to lodge a complaint to capital first which is now idfc first. Please rectify it at the earliest so that i can avail benefits from any bank or nbfc.

Account no: 20623308 .

I paid all emis on time and for this month also i kept money in my account.. but the emi is not deducted.. but i paid through idfc first app through online.. but still u got 2 bounced charges.. what the hell is going on..

I got same problem with previous account no : emi :13091817.. for this last tims they deducted 800 bounced charges wothoit my mistake.. i[censored] doesnt return total deducted charges i will go legally..

Hello hi
This is ravivarma from guntur, ap
You guys don't have any common sense.. Ha

From last one month onwards your customer care was calling me so many times for pay the due amount...

Please check my number was [protected].. This is my number.. You guys are calling.. I said them so many times.. This was wrong number.. Check the number and inform to your superior... Today also they called 5 times... This is number no. One are they related to your capital first loan amount.. Tomorrow onwards don't call to my number.. Check once and reply to my complaint..& my mail id was [protected]@gmail.com u can reply to my mail also

Thank you..

Dear all,

I would like to file a complaint against your incompetent department, who are yet to let me know the status of the foreclosure cheque given on 15th june 2019. I have been following with the customer care team and have gotten no response as yet. I have given below the details of my transactions done at your andheri branch. Also would like to get to your notice that a security guard who is supposed to be at the gate and doing his duty of a security guard is instead sitting at the reception table giving numbers and doling advice to people who come there for their work to be done. There is no intercom so they scream on top of their lungs calling out the tokens. Proper information is not given plus the customers are made to wait for more than 3 hours only to be told the foreclosure letter which was given as per the rule of 15 working days and has validity till 22nd june has expired because the payment needs to be done within 5 working days. Letter received on 12th june 2019 wednesday, payment being done on 15th june 2019 saturday, so according to them the date has expired. Also the sanction letter was not shared with branch office for them to process the foreclosure. After trying atleast 6 people from call centre they get the sanction letter. Everything submitted and letter stamped with cheque received. At 8 in the evening get a call saying the check does not have 2010 cts written on it and whether it will bounce or not. Having assured that i have used the cheque for another pl loan closing they said okay. I started following up from 19th june 2019 wednesday as the amount had not debited from my account. After that i again called on 20th june 2019 thursday and was told by customer care to check back after 22nd june, which i did and got transferred from one department to other and also spoke to a girl named deepali, who said she would revert with the information and hasn't till date. I need the foreclosure to be done and given the noc letter asap

Receipt no. [protected]

Dear akshata r chettiar,

Thank you for the payment of rs. 191976.19 vide hdfc bank cheque number 158749 towards your loan account no. 13939538.
Receiving agent name: bhavika mirajkar.
Pan number (If provided):.
The contact details provided by you during money collection have been recorded, phone number [protected], email address [protected]@gmail.com.

Thanks & regards
Idfc first bank ltd.

I purchased a vivo phone on emi with captical first on a loan of 1599. From which i did a down payment of 7450 at tge time of purchase. My per month installment is 1333rs for 6 months.. But now its been 11 month my emi is still going.. I don't know at what rate of intrest my money is been deducted from my account and its showing 6000rs for close amount it now...
Unwanted charges are deducted from my account any time.. Without any pre notification... And bounce charges are also deducting 2 times in a month.
I want them to send my full details of deduction but they are not responding calls.
My customer id is 17316733

I have not received NOC from Capital First yet. Bike loan completed two years ago and still not received NOC how unprofessional, careless you are.
I Purchased my Suzuki Gixxer155 from MRP Suzuki, R K tower, ground floor, khambal pada, kanchan gaon, Dombivali east.
Bike was purchased on my father's name- Nagnath Adilinge and mobile number given was [protected].
There is no Loan account number mentioned in any document, only written Hypothication with Capital First.
When i am trying to get NOC online, they are asking for Loan account number or reference loan number. But if there is no loan account or reference number is mentioned in any document, how can i be able to get NOC.
Its your duty to send NOC letter to the respective address as soon as the loan is closed. This is totally unprofessional and unacceptable.
Please issue me NOC as soon as possible i am getting problem to sell my bike.
Engine number-BGA1-132895
Chassis number-MBBNG4BAAF8133279
BLACK GIXXER