Capital First Complaints & Reviews

Need immediate assistance, i have taken a loan from idfc bank of 30000rs.

I received 3 gift cards from insta easy buy. I will share the
Link

https://idfcfirstbank.instacred.me/login

This is the link i used.

I share screenshot of gift cards which i received

Out of 3 cards 1 i have added please see screen shot

Later after couple days i tried...

Dear Sir & Team,

i am Sovit Kedia from Siliguri i held two loans from capital first consumer durable loans, its also cleared settlement and ill get the NOC also but i went took new product at dealer at the time they told my easy buy card was permanently blocked your not eligible for took any loans. Please Contact Capital First. ill asking local team in Siliguri office they are not response properly call to customer care only....

Dear Sir & Team,

i am syed from Hyderabad i held four loans from capital first consumer durable loans, its also cleared settlement and ill get the NOC also but i went took new product at dealer at the time they told my easy buy card was permanently blocked your not eligible for took any loans. Please Contact Capital First. ill asking local team in Siliguri office they are not response properly call to customer care only. apart...

I was receiving SMS from this bank for last few months about the EMI payment and transaction details, but I don't have any account with them, I have contacted their customer care no and they have asked to give them the details of the SMS 4th hat I am receiving and I got a mail stating that they will solve this issue before 23rd May 2019, I am writing this letter on June 2019, there was no reply from them for my mails but the problem till...

Dear Sir/Madam,

I have taken a consumer durable loan for mobile phone in CAPITAL FIRST (IDFC FIRST BANK).

My Loan Account No: Consumer Durable Loan (CLEI)
A/C No.[protected]
Bank: IDFC first bank (Capital First bank)

For my first EMI they presented my cheque in the bank. But It is bounced. Reason still i don't know. And funds also are available in my account. For that they collected...

Loan no. 14726500
Colletion team collects two cash emi from my home, But they deposit this emi in some anothers account, Now they refuse to adjust and refund of my payment.
Customer care gives no response and disconnects every time, There is also no response from branch and any team

Worst service i have ever seen, worst communication, worst service Dont go for capital loan...

Dear Capital First Team,

This is to inform you that an amount of RS-3290 is paid in advanced dated 1st of June 2019 against my loan 16868138 successfully, further the same amount is also detected from my account today on dated 6th of June.

Also the bounce charges deducted twice and that is not acceptable. So I request you kindly provide reversal of extra pay including bounce charges on immediate basis to build...

Loan number 12921397

When i had taken loan that time medical insurance had taken in that executive told me u r all medical treatment will be covered under capital first and now my wife maternity treatment is not taking care my capital first

Capital first is harassing me regarding medical treatment

I had contacted nodal desk snehal poojari she asking me some time... Time is almost gone but not...

This is mohammed asif. My registered mobile is "[protected]" and my active loan account number is "8928922."

I had three consumer durable loans with capital first in the past. I never had a bounced emi ever, neither with capital first nor with any other loan. But now i see that my ebc is blocked for no reason. I spoke to customer care executive and they are all clueless like always. They don't have any valid reason and no solution...

I would like to know the reason why my EMI card is blocked. Has been a loyal customer to Capital first for the past three years, never ever missed an EMI.
When I went to the store, they said the card is blocked. Called the customer care multiple times, all I hear is DUE TO THE INTERNAL POLICIES.

I don't understand what internal policies are. Even the customer care executives are not aware what exactly it is. Help me...

I have a loan account 7184893 at capital first and my due emi was on 5th of may 2019 which was sunday so it was to be deducted on monday 6th of may 2019 but no amount got deducted from my savings account till 6pm on that day so i made payment of my emi on same day through capital first application that was the mistake which i did as i didn't know how ecs work and my emi got bounced and i payed bouncing charge to bank now on 8th of may 2019...

Idfc first bank/capital first recently merged - had shown consumer loan 5673537, amounting rs. 37, 334.00 -09/04/2016, and shown in cibil on 28/02/2019. This loan was never taken by me.

My pan number ayeps2437h along with voter card and adhar card is attached herein for reference.

Request to verify my documents and remove the same from my cibil. I had approached the bank too but their behaviour are not acceptable...

I got called by an extremely ride collection agent from idfc bank on the 27th of april about 1600 hrs wanting to discuss an o/s emi of a loan taken by my wife. Even though i cannot be held liable to pay or discuss payment i requested her to call on monday. I also inquired how she was authorized to call on a sunday, to which her stupid reply was that since it was the end of the month they were open.
I want to ask if rbi guidelines allow...

Although i have maintained the required emi amount in my bank, the first emi wich was due on 2nd, of may 2019, has not been deducted yet. On the capital first portal however, it shows that one of my emi's has been cleared with no charges overdue.

Please take note of this as i do not want to incur any unwanted (Undeserved) additional charges

Also, there is no response to my emails sent to their consumer complaint...

I had consumer loan account 4418259 for which all the installments were paid by 05.08.2016 and date reported is 31.08.2016. And i have not received noc for the closed loan account. Further, in my cibil report, the status of the said closed account is mentioned as active instead of closed and displayed with some amount is over due. For that please furnish the account closed details to the cibil as it could effect on my ratings and also send...

This is with reference to my account # c [protected].

It was a very saddened situation yesterday when i reached a showroom to buy a side by side fridge and i was informed by your local team that my card has been blocked.
After waiting for 20 min on phone, i had a discussion with a female caller and she gave an incorrect information, that my card being blocked does not matter, i should go to the showroom and call them,...

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LoansCapital First medical facility was provided and no revert from capital first
[Resolved] Capital First — medical facility was provided and no revert from capital first

1 Review
Munbai, India
SachinLadi on Dec 25, 2018

Loan number 12921397

When i had taken loan that time medical insurance had taken in that executive told me u...

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Hi team

My name bharath kumar and i have purchased an vivo mobile in capital first emi but they have not deducted any amount from the first emi then i have contacted there customer they have told that we can pay our emi through paytm before the due date i have paid my payment before due but they have charged
Bank over due 1800 rs if i ask with there customer exicutive they are not providing proper solution...

Capital first is so very incompetent that they are least botherd to inform their customers well in advance about this. When i called customer care at 11:25 am on dated 25th april, 2019, he kept on saying is its internal policy which i really don't understand what kind of policy is this which is affecting customers like us. They can't send my card. And my card is block this is really an appalling service..
Waiting for your reply....