Capital First Complaints & Reviews

Card number : c7295675
Card blocked even after paying all dues on time and loan completed. After speaking to customer care they assured me that the card is active and i can use it for my next purchase. When info in shop to my embarrassment they say your card is blocked and we can't help you with this offer. It's cheating customers by making them take such worthless cards and when u want to use it you can't. And the embarrassment is...

I took mobile phone in emi from capital first. My emi starts on 2nd april 2019, i paid my emi on 1 st april2019, via paytm. I have paytm screenshort for proof. But after 2 or 3 days i opened capital first website to check my loan summary i am totally shocked, i saw 2 bounce charge of rs 479 something total rs. 958 approx. So what is happing here? Its totaly fraud they cheat people and earn money. I want solution. I dont want to pay extra...

Want to register complaint against capital first ltd, rajendra palace, a finance company. They have given loan to a person names mr. Tarun of 2.5 lacs in 2015 and from 11.04.2019 i am getting calls from this company that he is your brother and pay loan or give us his contact no.

I don't know this person and the same i have mentioned them many times. I am getting the call in every 5 minutes with random numbers on my cell no....

Hello team,

My name is satya dubey from mumbai loan account number is 19137713. This is the second purchase from capital first. Previously account no was 5069036 which was closed without any hassle. I have purchased a mobile from capital first on dec 2018. While purchasing the mobile i was using a different account and later i have changed my account and the same was informed to the customer care and filled the form in the...

My easy pay card was blocked even after paying all my dues on time and this is disgusting. Being a responsible borrower i payed everything on time without delay and completed my loan tenure. Still they blocked my card temporarily showing some internal policy. What is this policy and why it is blocked? It is also problematic for me if this happens they took money for the card and eventually blocking it for nothing on no grounds this is fraud...

Hi all, my name is vikas sheshrao sandve, i have a consumer loan in capital first with loan number #19855260,

My self vikas sandve, last month (February) i purchased croma led tv from croma tv. Worli on capital first finance as emi of 1050, but later led tv is replaced due to wrong product then i return the led tv to croma, and that replacement i purchased a new led tv as emi 1881,
Your representative said me that...

Dear sir,

Loan no : 16235747

I'm foreclosing my loan by using capital website and pay amount yesterday here i attached receipt of payment. When i call in customer care yesterday capital executive tell me you can pay on-line and foreclose your loan. After paying when i call in customer care there are executive raise request for my loan closing and give me 5 hour time for closing loan.
Today when i call...

My name is urmila w/o amit verma my husband take a loan from capital first but same medical issues he can not pay last two installments. but my husband is not a fraud and theft.
i want to complaint Against the capital first area manger mr. ankush arora mob- [protected], [protected] ( he told me he is manger ) and hemant sharma [protected], [protected]. they come at 27/03/2019 ( today ) 2;30 pm at my home and abouse my husband and...

With the advent of private banking in India I came across your bank and thereby as a long standing customer of your bank without any bad occurrences or default in the past without your bank. I along with my father considering the same during the month of August 2018 I, took 2 loans for 2 laptop in my name vide loan account number 16224718, 16224585 and another two loan in the name of for 2 A-C vide Loan Account Number 15888103, 15888337 from...

I took two wheeler loan from capital First. ECS amount was deducted correctly till the last emi. I had 7000 rs. Balance in my bank account and emi was rs.2600, but amount was not deducted from my account so that capital First company employee called me & told due to some technical issues the payment was not processed so that I paid last emi in cash. But now they are not issuing noc bcas they asking for check bounce charges 800. But amount...

I don't have any issue with first bounce charges of 400rs. But you have added another 400rs which is unethical and not acceptable since i had already paid pending amount via different link provided by customer care representative and that also from same account. If you always go for ecs debit then please don't give any other links. I have already provided the bank statement and dropped mail to cf but did not get any proper response.
My...

Respected sir

I am deepak kumar kulkarni.

I have availed consumer durable loan from capital first for purchase of mobile upon insisted by them in showroom. I have paid down payment of rs.4000 and rs.9000 was financed by capital first for a period of 6 months with an emi of rs.1500/- per month under loan account no.16800591. I have paid first 2 emis along with rs.1200/- as bounce charges in that period. For 3rd...

Hi This is Oiendrila Ghosh a consumer of Capital first service my loan account number is 17250082, last month due to my marriage (which is on 1st feb 2019) on 2nd the EMI got Bounced and I got a IVR call to make the payment so I made the payment from your online app on 5th Feb 2019 second time the same amount debited from my bank account on 6th Feb 2019. I mailed them so many time but they didn't bother to reply, not even refund my money...

Hello, this is rekha vishe. I have loan account of capital first. (Idfc). My lan[protected]. I made online payment through my debit card on 4th march 2019 around 12pm morning. Around 2.39 pm 1234 got deducted through ecs from my bank account. Actually i had misconception that if i made sufficient amount on the emi date i. E 2nd of every month i would be ok. So i. Made deposit of sufficient amount on 2nd march morning. Still my emi got bounced...

I have taken a personal loan from capital first on nivember 2017 my loan emi was going properly from jan 18 to nov 18 after that its continously bouncing even having balance in my account and my cibil is going down. I need loan no banks are giving loan due to low cibil and capital first know the reason but capital first said we do not provide topup loan, what shoould i do. I complained too many times but no resilution from ur capital first...

Respected sir/madam,

My a/c no is 18734797

As i want to bring to your notice that my capital first card has been under the temporary blocked status for making the transaction for the purchase of the samsung mobile smart at your authorized stores also i have cleared the loan before the due emi dates, which i have taken and also i have the noc copy as well

Please unblock my credit card to make further...

Dear sir
I hd availed the loan from capital first in 2016. I hv paid two installments in advance on 30th march 2016 & my first due date was 5th april 2016. Bt for tht installments i got charged fine for tht. So next month i paid the remaining 11100 in the shop & asked them to close my loan bt the guy whom i paid the amt took the money & left the job. Then the shop owner requested me to wait somedays & said i will pay tht amount to...

My agreement with capital first no: 14160286, Name: yamuna shendkar M, Application No.:[protected]
my loan amount: 50000

Dear sir i have missed 2 emi 2 month before for which i am supposed to pay but i am trying to not do any bounce further again but the problem is capital first is also presenting those bounce cheque again and again to my bank due to which i am again and again getting charged from capital first and my...

My loan account is 12686218. I have done on the pre-closure in the idfc first bank at rajendra palace branch on 22nd feb, 2019. Till date there is no information regarding noc, irrespective of this capital first is still deducting my emi amounting rs 5631. Why is emi still deducting when my account is closed. Money is hard earned thing and you guys are deducting it and misbehaving so much when i went to the branch as well as whenever i call...

Hi,

I have taken consumer durable loan (Lan 6119581) from capital first on may 2016, i have completed all emi's by feb 2017.

Now after two year, i got message from idfc bank that i have to pay some 6300/- for loan which i took. I have called customer care they said these are against cheque bounce charges. I have paid cheque bounce to my bank but they said they are charging this extra towards the same.
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