CARS24 Services Complaints & Reviews

A deal was finalised for selling my old Hyundai i 10 car @Rs. 124000
On the basis of finalisation of deal i got my car loan closed from my own funds. Cars 24 people also taken all the car ownership transfer related papers and affidavits in original duly signed by me. All the papers were collected by their patna office.
However, the deal was cancelled on flimsy grounds. Now, cars 24 people are bit returning my originally signed...

I sold my car Maruti Ritz (KA04ML0714), to CARS 24 on 2nd September 2021 (2/9/2021). Now almost one year over but the vehicle is still in my name. I have contacted them multiple times on their Phone/Email and requested a quick resolution to my complaint. Still, unfortunately, no one from their customer care actively helped except by offering me a certificate. How can a person have multiple cars in his name? It has been told the car will be...

Sold the car on April 16th.

RC not transferred yet.

Customer care keeps promising it will be done.

Not sure how to resolve this. Friends suggest to raise a police complaint or reach a lawyer so i dont get into issues later. So disappointed with the way the whole thing is going...

I booked a car by paying token amount of 25k it has been 1 week they are not refunding my money. Customer support is not resolving this. I'm told it is being escalated. Don't trust cars24 big time Scammers...

Our deal started with Cars 24 through Executive Mukesh Rawat for selling of Duster Car & this deal got finalized on 2nd August'22 at Rs. 1, 85, 000/- and we were informed that Rs. 1K will be sending as Token Money and remaining amount will transfer after submission of LFC.
We were also informed that if any delay was done from our side then Rs. 500/- per day penalty will be charged from us.
As per discussion, we have submitted...

I am in hosur tamil Nadu, i not speak very well in Hindi and English, so I need a tamil languvage coustomer care person, but thay are telling me no sir only Hindi and English we are talking here no tamil languvage person, that is the way telling me, what can I do...

I have told cars 24 not to call me still they keep calling me on [protected], i request you to take complaint against them...

I purchased a vehicle on 3rd July 2022 and was promised by the Agent that RC transfer will be a smooth process and should be done within 2 weeks, I paid an amount of 6, 96000 on the same day and purchased a Honda Jazz 2017 year car.
Its been close to 2 months and the RC hasnt been transferred, they even didnt give me any insurance papers and i am not able to drive the car with peace of mind.
Later i had asked for a soft copy...

I had purchased the XUV300 car from car24, as per cars24 commitment RC transfer within 75 working days but already 6 month gone and i have not received my RC even if I want to repair my Car on zero depth insurance but can't able to do just because of RC is not my name and my zero depth insurance amount is going totally waste. So please help me.
Car24 team always give me excuse no body provide me right answer....

I bought the car from cars 24 in March and I was outstation in June and July month. My car was used by my wife and there was diesel leakage in the car. The car was under warranty as km was just 7000 and within 6 months. My wife called the service team but no one called her back
I came back and raised a request 14 August for this issue and got it escalated. now the company is telling me it's outside warranty as the km is more than...

Purchased a car from Cars24 ok the date of delivery found that the car is having major problems from there itself sent to repair.

It's been 6th day and no one is responsible to take the concern seriously.

No update on progress and mentally pressurised as i have take it from loan...

I sold my car(eco sports) last week and handover all the documents. I was informed that you are holding 29.5k and will get credit once you recieve NOC and other documents. Its been 4days and I haven't received my amount yet and also your representative Mrs.Ashwini is not even answering my call and not responding to my messages. Looks like its a fraud as after handing over my car, everyone from cars24 stopped answering my calls and I have...

My contact number is [protected].i am getting unnecessary calls and texts from cars 24.

I want to deactivate this service.I have already purchased car and update to customer care but getting unnecessary calls...

I was sold my Maruti Alto Car by Car 24 on 12th May at Vapi Gujrat.
Car was registered at Bhopal M.P & at the Time of Payment company had hold my dues 10000/- will be release after RTO Transfer by Byer but now he said your present is required at Bhopal, MP which is not possible to me,
It was cleared at the time of selling Car 24 representative told me that after RC transfer you should be available at local Silvassa or Vapi...

I had sold my car on 08th and handed over on which a partial payment was made by cars 24 after which my loan was suppose to be closed by 2 days.and today is 12th my loan is still not closed and each day interest is getting added.
I don't get proper response fromrm and cars 24 team and my loan is still open this is horrible service.
I want my LFC amount to be paid to me so that atleast i can close the loan or else please give...

Today I booked inspection for my indica vista car and they have provided a bogus report, saying duplicate keys were not available, RC was faded, engine was noisy etc etc, so many points. It's just only to reduce the selling price and I have not bargained with the technician who came for inspection, because he clearly indicated favour from my side to him.
Neel Kant Bajpai, Bueruo Chief Quami Ailaan newspaper and media channel...

Dear sir
I sold my car to cars24 on April 27, 2022, however, even after 90 days the rc is yet to be transferred.

While the cars24 clearly mention that the liability of the vehicle is transferred to them, to the owner, unless the rc is transferred it remains a burden.

I have been following with their call centre as there is no other channel through which can be reached.

However, the response...

As per agreement with car 24, I drove my self to your yard, Kannur, Kerala at 1.30 pm. I am waiting here alone last 4.5 hours (6:10 pm now). Till now I didn't get my payment, yet not paid my loan amount( loan closure amount) and not contacted customer service manager. Please do necessary action immediately, until I will wait here..
Regards
Siji Antony
[protected]

Dear Siji Antony,
Thank you for...

Bike sell karne ko ek saal se zada ka samay hogaya hai magar abtak rc transfer nahi kar rahe customer care pe block karke rakhe hai mujhe...

Hi Team, I have sold my Baleno DL9CAM9545 to CARS24 last week. And there 2000 amount was deducted for challan amount.
My issue is - when I was in discussion with the executive named Saran, he didn't mention anything about this deduction.

And then he said, kindly accept the amount for now. I will arrange a person who can get this 2000Rs challan to 100Rs. Now, i am calling him, he is not supporting at all. This is the...