CARS24 Services Complaints & Reviews

I sold my car to cars24 only after they assure me in written to transfer the car and pay my holding amount in 30 days time from the day of stocking the car in there warehouse. Their team lead told me the same and given there assurance by mail to tranfer the car in 30 days.
Its been 2 months i am chasing these guys, and all the team is either transferred or resigned from cars24.
Everytime these guys show you seller protection...

When i booked the car inspection, it was mentioned on the website that you can sell your car from 5.98 lacs to 6.94 lacs. The inspevtion guy Dalli Sachdeva was very rude and did a scam to my inspection. He mentioned in the report that the door have rust and dashboard is damaged. The cars 24 have running this scam from so long and fooling customers everytime thry sell their cars. I am gonna report this and make sure they not gonna let anyone...

I had sold my car to Cars24 Thane outlet on 13th January, 2022.

They said that they have a procedure of holding an amount of 10, 000 INR until the RC gets transferred which usually takes an hour or two after we submit the RC book which I had submitted on January 27th i.e. that month itself.

I've been continuously calling and texting them by contacting their customer care which transfers the call to greivance...

I purchased a new Car from Cars 24 approx. 2 months back. Car Reg# MH03DK8715.

I am unable to get a valid fastag for my new car as there are previous blacklisted fastags pending on the car.

I have repeatedly complained to cars 24 customer care regarding this issue but nothing has been done to resolve the issue. I am facing a lot of inconvenience while crossing tolls due to unavailability of a valid fastag....

I purchased a santro magna 2019 and they charged extra money for insurance which was own damage claimable they took the smart card to transfer it to my mother's name but the insurance had my mother's name already now they take 75days to transfer RC meanwhile i[censored] wanna claim your insurance you cannot cuz they will only provide form 29, 30 without RTO signature and the insurance name will not match the owner name and you can't claim your insurance...

Sir my car no KA03MQ9307 i have paid EMI on 04-05-22 and again on 06-05-22 as debited again and I approached to cars24 customer care they said our associate call back to you and your issue is resolved within 48 hours but still now no one is call me and complaint raised ticket no is :575408 pls resolve my issue as soon as possible...

Sir my car no KA03MQ9307 i have paid EMI on 04-05-22 and again on 06-05-22 as debited again and I approached to cars24 customer care they said our associate call back to you and your issue is resolved within 48 hours but still now no one is call me and complaint raised ticket no is :575408...

Deal cancelled not happy with the performance of your car, your support is very poor no one responding
Fortunately on 2nd may i got my refund but today on 8th mail I got a mail for loan disbursement how ?
If the deal was cancelled, got my refund on 2nd may then how you guys have not yet closed this loan ??
Close this loan immediately and mail me a foreclosure letter

Thanks & Regards
Sujeet Tiwaribr...

I already sold my car. and i told them approx 50 times but they call me everyday sir do u have any car for sell. i dont want any call from cars 24. so pls stop call on my number thankyou....

Hi, I wanted to sell my car in Cars24 and car inspection was done accordingly. They have asked me to close the car loan and provide the loan statement showing Zero to process further. I have closed the loan and sent the loan statement to Cars24. Then they asked Cibil report. I’ve asked reason for cibil report since they not providing any loan to me. Executive gave his manager number to call for further details. I’ve been trying to call...

As per your nomes purchase date to 6month in case car not sale your responsibility in process of transfer so many cars we are sale you than complete 6month but till date your not transfer process and not responding your employee Sunil. We need transfer copy any how other wise we take legal action against your company and expose your company you're company not responsible in transfer work any body don't sale your cars in cras24....

Hi guys, please dont purchase cars with cars24, Before purchasing they talk so well they will build all your confidence to buy a car with them and they say 7 days return policy which is fake, if you call them to return a car they will just answer you that "with in 12 to 24 hrs our team will get back" but no one will call you. Later I found milage problem and I raised a complaint for the same someone came and picked the car its been 2days...

This is not at all acceptable!! Cars24 have delivered the broken car and as per their sales executive promise and or confirmation requesting to address this issue without giving me generic responses.,
Please ask CARS24 to go back and check all the historical tickets from day one (I.e., eff Feb’22) and conversations before they come to any conclusion and provide responses..

Have already highlighted the issues with...

Dear Team,

I have been following up on my matters since the last three days but in absence of any active and quick action from your side, I have no option but to initiate the legal recourse against CARS24 and the persons involved.

Complete sequence of matter are as follows

1. I sold the vehicle on 01/12/2021
2. The car was never got transferred to new owner
3. Now on 27/04/2022 I...

Myself Sujeet Jilajeet Tiwari, On 22nd April Me and my wife Shweta Sujeet Tiwari bought a car from Cars24 (Maruti Suzuki Alto 800) from 1st day this car having issues of self start and stirring even told your staff about this, decided to try it more but yesterday on 26th April car suddenly stopped working now it's not getting start, raised multiple tickets for this but not getting proper response, your roadside assistance is completely useless.br...

I am getting numerous calls from Cars 24 sales team from multiple cities - some days 10 calls - some days 15 calls - although i am on DND. They have the least regard for DND. They bypass the rules by calling from personal mobile numbers belonging to their sales team. Kindly help me....

Respected Sir's,
This is to bring your notice on the worst services which I face with Cars24.

My Details:

Name : Praveen Chandrashekar
Phone Number xxxxxx
Car Details : KA01MM4361, Mahindra XUV500

Back Ground:
Myself, Praveen Chandrashekar & am the Registered Owner Of Car, Mahindra XUV 500 Via Registration No : KA01MM4361 & My Registered Phone No : xxxxx
After...

With advertise of having more than 140 checks, I went through the CARS24 portal and selected the Creta 2018 (face lifted) petrol. With workflow of the CARS24, I booked the car for test drive on 10th Apr, 2022. I got the call from car advisor Mr. Prasant from PUNE UNDRI branch.
While test drive I was told that GPS navigation system is not working because the required SD card is missing. While revisiting the portal I found that with...

We sold our car with registration number: KA41MA1843 on 29-March-2021 in Bengaluru, we were informed that the RC transfer would be done in 120-180 days. It has been more than a year now but don't have an update yet.
All that I hear is it is under process.
Could you please check, I am now very doubtful about the ownership transfer being done at all...

I have sold my car Maruti Alto 2007 LXI to Cars24 Thane (Maharashtra) branch on 9 February 2020, and today i.e. Aril 26, 2022, they are telling the car is still there warehouse and due to Covid 19 outbreak they kept in warehouse now they are searching suitable owner. BIG LIERs

I checked on Govt. Site VAHAN NR E services under Ministry of Road Transport & Highways Government of India and its showing they have sold this car...