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CARS24 Services Complaints & Reviews

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Last updated Mar 30, 2024
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CARS24 Services reviews & complaints page 9

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G
GDsouza302
from Mumbai, Maharashtra
Oct 7, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service as committed not extended and refund payment not yet received

Hi,

I had purchased car from cars24 MH43AT2540 in July, When the cars24 agent came to show me the car for test drive the car had fault of audio system the antena was damaged, The car stopper, the second key was missing and the bonet protector was damanged .The agent told me that once purchased they will solve all the issues and hand it over .On the day of handover the issue was not resolved and then i highlighted them once...
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Sarang Thacker
Oct 6, 2022
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Party peshi charges

Please let me know what are the party peshi charges if party does not present itself for RC transfer. I have been charged a random amount of INR 20, 000 without even being informed about the same...
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R
rvljraju
from Hyderabad, Andhra Pradesh
Oct 4, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
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RC not yet transferred and no response

Address:48-3-36,Sy No-688 ,1st Floor, Rama Talkies Rd, Landmark: Syndicate Bank, Visakhapatnam, Andhra Pradesh

I have sold my Volkswagen Vento to Cars24 in early March 2022 and 6+ months hence, there is no transfer of title and no response now from the Company or the sales person Pratyaksh Padhi ([protected]) or Cars24 Visakhapatnam [protected]. Earlier, there were promises from Cars24 of immediate action to transfer title. Appears that they have shifted from the previous location near Maddilapalem, Visakhapatnam. Next Left to Vishnu Honda Showroom,...
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vinodrane
Oct 3, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges

At the ime of taking loan the representative said that fore close charges will be 2% and now cars24 is saying its 5% and also i m asked to pay foreclose outstanding process charges of 590 plus also charges for noc of 1180 rs.Why should i pay these charges as at the time of my process the above said charges were not there and if cars24 will do changes of its own then what will be the leagality of process done at the time of my loan agreement...
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vishwass12
from delhi, Delhi
Oct 2, 2022
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Loan

I want to close my car loan and cars 24 asking me forecloser charges ..rbi says not to pay forcloser charges...
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Mohit Dankhar
from Rohtak, Haryana
Sep 29, 2022
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Appointment id 13385090762 inspection mismatch

Address:Rohtak

My auction won i20 and appointment id [protected] and final payment done and 22/09/2022 pick this car 24 parking but car not engine start and airbag problem but instruction report okay engine and airbag but not ok and inspection mismatch ticket rage ticket resolution expcted time 25/09/2022 but not update and plz my final payment refund not car need not sales manager not call pick plz my help and my call number [protected]...
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vellykapadia
Sep 27, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe from marketing calls

The millions of calls CARS24 makes everyday to my number [protected]
Is very disturbing PLEASE STOP CALLING ME...
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E
eklavya4
Sep 23, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC transfer not done and repeated traffic offences

We had sold our vehicle Fiat Punto 1 year back on Cars24.

Till today no RC transfer has occurred and the person having our vehicle is performing repeated traffic offences/violations including Over speeding twice, a couple of times parking in No-Parking Zones and Jumping Red Lights, some of these have happened at odd hours in the night. All of these offences have occurred in the past 2 months or so and are rising in frequency....
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jituharjai12
from Delhi, Delhi
Sep 22, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
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RC not transferring and misuse

Address:15A/18 East Patel Nagar, New Delhi

I sold my car on 07 Jul 2021 to Cars24. I accepted a lower value because I was told that the Car will be transferred and there will be no hassle. However, it has been more than 14 months, and no action. The car is also misused as there was a challan which although cleared by Cars24 but was for overspeeding at midnight.
I told the company that there is no insurance cover and hence the car should not be used. But it seems the company...
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G
gk4557
from Noida, Uttar Pradesh
Sep 21, 2022
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RC not transferred to new owner

Address:Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002

I have sold my bike to CARS24 last year but till now they have not transferred my RC to new owner.

I have sent several reminders and mails but no response till now.

Kindly resolve the same...
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Gurinder06
Sep 21, 2022
Oct 16, 2022
This thread was updated on Oct 16, 2022
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Car not transferred to the new owner

Address:Pune

I sold my car Renault Duster in the Month of May 2022- MH12KE9524 in Pune and I recently started receiving messages on my mobile for Traffic Law violations for the car that I do not own now.
These Traffic violation on the State Traffic website are clearly showing my name and the pictures of the car parked at different places violating the traffic law. And they have given notice period of 15 days to pay this amount.

I...
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S
Sameer Daudmani
Sep 19, 2022
Sep 21, 2022
This thread was updated on Sep 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car24 has appeared my car and send me the valuation and now its refused to pay me

I had done the inspection of my car Ertiga on 18/09/22 the car value was offered me of 415000 and i had expected it and done all the document on the spot but. I reached the cars24 office satara the decline to submit the car.
Ones the price was confirmed how can it be declined
appointment id - [protected]...
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C
chrysolite Joy
from Bengaluru, Karnataka
Sep 19, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Token money refund

Address:Bangalore

I agreed to sell them my car and they immediately sent Rs, 1000 token money the same day I decided not to sell my car and cancelled my deal and asked the account details to refund the 1000 rs. But still they are not providing the account details...
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S
Shopping Shopping
Sep 15, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Everyday calling from new number

The most shameless company who makes people sit on phone lines and make them call a person who just checked there website but did not want to speak yo anyone.

Request the govt to stop issuing telephone lines and mobile nos to such companies

I have blocked 14 numbers still new call from a new number.

Dont ever call on [protected]....
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SumitSontakke
from Pune, Maharashtra
Sep 13, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Financial discrepancies in the transaction

I have sold my car to Cars24 on 27th July 2022.

There is financial discrepancies in the transaction. The paid amount is less than the agreed value...
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M
ManishB1
from Mumbai, Maharashtra
Sep 12, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit not returned after 9 months of car sale

Address:Mumbai

I sold my Honda Civic car through Cars24 (Versova, Mumbai) back in December 2021. However till date I haven't received my deposit of Rupees 10, 000 held back by Cars24.

I was first told to go to the local RTO on 19th February 2022 for party peshi but the RTO was shut due to Shivaji Jayanti. I was given another appointment for 2nd March 2022, but when I visited the RTO on the said date no one from Cars24 or the assigned channel...
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Samaira Rathod
Sep 12, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Cheaters

Address:Mumbai

Cars 24 is a team of cheaters, it’s purely waste of time going there, I had been there to see a car, took a test drive in their mulund branch of a Honda amaze car, when spoke to the sales person that I have liked the car and what will be the final price he said don’t tell anyone that you liked the car else they would not give any discount on the car, he said he knows how it goes for discount in his company….the sales guy name was Ajinkya...
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VishalSrivastavaLko
from NEW DELHI, Delhi
Sep 11, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Meter is tampered and car has issue

I bought Swift car from rithala hub. When I took the test drive, odometer was arround 56000km and when I get the car it is arround 5700km only. That means meter is tampered. I called the team who sold this car to me. They said there is some confusion and try to reset the meter. Steering has also problem. I am reporting my issues repeatedly but not getting response. Becoz they are waiting for expiry of return period. And I have to keep this...
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Santhosh olx
Sep 10, 2022
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Complaint regarding innova ka07 n 4655

Address:Gt mall bangalore

After traveling for 100kms more than an hour and I booked an appointment too after reaching your office he was very cool about saying vehicle is sold...
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M
Mishtii1
Sep 8, 2022
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Car Loan cancellation

Address:2nd Floor, Lodha Fiorenza, Western Express Hwy, adjacent to Hub Mall, Cama Industrial Estate, Goregaon, Mumbai, Maharashtra 400063

Bought a used car from Cars24 (booking number #4L89WX). Car stopped working right at the time of delivery (6th Sep) and we returned the car right away (the driver that came to deliver the car inspected the problem for an hour and then took it back). We aligned with the city head and sales people that the transaction will be cancelled on the same day (Cars24 offers a 7 day full refund policy).

The car was purchased through...
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