CARS24 Services Complaints & Reviews

Hello Team,

I have purchased a car from cars24 on 28 Jan 2022 and the condition of tyre was not good to run on highways as there is no life left for tyres and cars24 told me that we have changed engine oil air filter and oil filter when car was delivered but actually it was not the case. I have to change them at ford service center.
They are not responding properly to my concerns....

I had sold my car on 22nd Aug 2019 via Cars24. I was told that the RC transfer and all paperwork will be done by Cars24. Since I trusted Car24, I did not keep track of the same.

But recently I got aware that the transfer is still pending. Even after following up with Cars24 customer care, there is no resolution....

I sold my car to Cars24 on 17th March (Car No. UP14BQ5942) and they withheld INR 23, 948 for challans pending. I personally cleared all my challans online & court. Now when I asked them to pay my balance amount withheld, they have paid only INR 13, 000 and saying they have held back balance as they have cleared the challans.
Need help to get my balance payment of INR 11, 000 plus INR 10, 000 (they held for Party peshi in UP) which...

Hi I have given my car for repair at bangalore, picked up on saturday 6 PM till now there is no call back from your side and then diagnosis is not yet completed, my phone number [protected]...

I had got my Baleno evaluation done two weeks back. After that I received a quote of Rs 512412. The justification given was I being the second owner on the RTO paper, since my husband had transferred it to my name. After that I was received incessant calls from cars24 to ask whether the quote was acceptable? My expectation was Rs 6lacs. Lastly I got a call from sales department that they would put my car in 3rd party auction and whichever...

They valuated my car, paid 1000 rs token, took all my documents and now for a month not answering my calls or retuning my documents. Mr Manjunath sales person in Bangalore +[protected] employee id 11197.

Don't work with them...

We deal cars from cars 24 and other platforms. This cars 24 is complete cheater they charge parking charges if you deley payment after stock in done. Which is stored in their garage. Which you get it delivered you we get to know odometer tampered.no money is being refunded yet and as well as complete issue in the car like total brake damages was there. We cannot verify the car before purchasing the product all we can see by their applications...

Hi Team,

I have sold my Car (FORD FIGO 1.4 ZXI DURATORQ) to Car24 on 31 Jan 2020 which is more than 2 years from present and they have sold my Car's RC and my Car is still on my name. Now I'm informing the Cars24 team on a daily basis but no action has been taken from their side.

Kindly let me know when RC will be transferred to the other party.

At the time of sale of my car to Cars24, their salespersons...

Hi, My name is Imtiaz Pasha
I have purchased a car Hyundai I20 KA04MM8243, from CARS24 on 27 Feb 2022, with full cash payment of INR 394600/-, but there was some issue in the car, which I high lighted to sales person Mr Shiav from Jakur Ward.
He suggested me to leave the car there only, so that they will fixed the issue & give the delivery of the car, hence I left the there only on 27 feb 2020.
After a week they delivered...

Dear sir/madam
I have sold my car MH02 BM7288 on 20 September 2021. But till date car ownership is showing in my name Girish Chandra Srivastava.

Please change the name.

Regards
Girish Chandra Srivastava
[protected]...

Sir i am purchase car from Cars24. Sir but my documents related with car not completed. I am connected too many times with Cars24 employee but my problem not solved.Sir my traction ID is DEL#44401.please help me regarding my problem...

This is to let you know that I haven't received any calls for ownership transfer till date, but CARS24 claimed that they tried reaching out to me.
However, after receiving the mail and SMS, I tried calling the mentioned number and also Mr. Sourav Basu from Cars24 multiple times. But didn't get any response from anyone yet.
After multiple follow ups I came to know my sold car is in Siliguri RTO, whereas I reside at Kolkata. So...

I bought a car on cars24 app, for a EMI, my EMI date is 6th of every month, for the first three month they detected properly, suddenly on the month of November the EMI was not detect on EMI date that is 6th of November 2021, instead they detected the EMI amount On 9th of November 2021, unfortunately my credit card payment was detected on 8th of November, so the amount I maintained for cars24 emi is used for credit card, and later on 9th of...

I have sold my car DL3CBJ8945 (Swift Dzire) in March 2021 to Cars24 dealer however despite multiple follow-ups via email/phone, ownership of my car has not been transferred yet and we're getting a run around every now and then. There has been multiple promises by their side however there is no action on the ground yet. Please help resolve this issue at the earliest....

I booked a car by paying Rs25999/- which was a refundable amount if I don't like the car after test drive.
The next day after the trial I informed them about not liking the car and cancel my booking, they refunded my Rs999/- instead of Rs 25999/-.
Companies executive Mr Fakir Mustakeen confirmed me the above at the time of test drive....

1) car sold on 1st week of October and party peshi done on 23 dec 2021.
2) RC status changed to NOC ISSUED from ACTIVE.
3) RC status again changed to ACTIVE and RTO changed to sitapur from mathura

4) for last 2 months, status is as above and it's on my wife name only. Why it's not changed however RTO and RC status is changed?

Your channel partner Mohd Arif is very unreliable person, first, every...

My car sale to cars 24, almost 180 days going till now no response, this is on wrong way to going to cars24

customer name SIVARAMA KRISHNAN
MODEL - KWID
REGN NUMBER -TN84 H 6495
MOBILE NUMBER[protected]
[protected]
SALE DATE - SEP-21...

As discussed with Customer care my car sold in cars 24 on jan 2020 still name transfer pending more over myself received penalty message from police regarding 1: Not using seat belt ( CMVR 138(3)/177 )[Fine - 100] 2: Signal Violation ( Sec 119 U/s 177 )[Fine - 100] hence kindly help to pay the same and confirm and also kindly transfer ownership name ASAP and confirm.

more over mailed above 5 times they are not responding br...

I booked an appointment to sell my car on cars24 Agra adarsh nagar office.I went they did the inspection.In website after filling details it showed good condition 338000/- excellent condition 378000/-.Anyways after inspection they offered 270000 but then the climax started they started calling daily increasing some amount at last I received a call of Rs.315000/- and it took me a day to decide and I call to confirm it of 315000/- but they...

I have raised a complaint to cars24 on 7th March 2022 regarding dealer account closure. And till today no valid resolution I have got from them. They aren't even responding....