CARS24 Services Complaints & Reviews

I have sold my opel corsa car through car24 on 08-may-2019 its already two year finishing but up to now my RC TRANSFER has not been done when i sold to car 24 180 days they have told and when i gone directly to car 24 rama talkies visakhapatnam but proper response. I have calling to customer care car24 from Nov-2019 to right now but so many tickets have been registered every month but complaint which i given for RC transfer has not been transferred upto now and no feed back. please find the attachment of my invoice given by car24 in vizag branch. I humble request you to tell me when my RC transfer will be done. Waiting for your response.

I have sell my car through car 24 on 04 th jan. 2021, and commitment to transfer the rc for 15 days but now going to 04 months and till now not transfer the rc
car no. Hr21m4540

Appointment ID [protected] for complaint raised at CARS24 for not transferring RC.

Actually, prior to selling my car at CARS24, they said the RC will get transfer within 90 days & if not they will transfer it to CARS24 name. Post selling my Car i.e., on 8/Dec/2020 to date it's been 142 days & RC didn't transfer. Tried reaching the CARS24 team but no result & call will be disconnected while speaking or when connecting to the next level manager. Now saying it will take180days.

After selling the car the documents are handed over and we won't find the same communication as said 90 days anywhere and the customer can't do anything. Why were the customers fooled by saying 90 days prior to selling and later increase to more than 90 days?

If they have informed prior to selling that it will take 180 days then I or any customer will take a decision to sell or not and no complaint would have been raised.

This is not professional ethics, but they are miscommunicating us & fooling us.

I want RC to be transferred immediately.

Had sold my Hyundai I10 via appointment ID[protected] in March 1st week. It has been over one month now the IMPS Charges of around Rs 1180 is still not processed.
I have ben following up with the executive Chetan Kumar Das, Mob. No - [protected] since the past few days and it is still not resolved.
I am attaching whatsapp chat screenshots.

I have asked cars24 for inspection to sell my car to them, they came & inspected.
After that I have been getting daily calls for my car buying.
I told them I won’t sell less than 1.75 Lacs.
They kept on calling & bidding 1.35/1.50/1.60 I said no.
Last Saturday I got a call from them that we are ready to buy it at 1, 82, 000 & I confirmed I agreed to sell.
From that day itself I am getting no calls nothing.
I have complained to them twice, still they are not reverting.
Because of them I lost a buyer of 1.75 Lacs of my car as they called me up for 1.82.

CARS24
I have sold my Honda Civic Car at Cars 24 branch Zirakpur. After finalisation of sale deal/process bill was generated and
I have received a token amount of INR 1000 which was credited to your account on[protected]. I have visited to your branch on same day i.e. 16 April to deliver my car, but denied to take the car delivery. I have also opted for instant payment, but not received.Please intimate as to why my car is not being received. Please also intimate that what is policy/rules & regulations/terms & conditions regarding receipt of car and instant payment after finalisation of sale/purchase deal and generation of bill.
Thank You

I booked a car Corolla Altis G, HR26 Model 2013 price 496699 by a booking amount of Rs. 999/- by credit card on 13.04.2021 as per the company policy and they asked me to pick up the car from Omaxe Mall, Gurugram on 14.04.2021 any time, while the booking was valid for 96 hours from the time it was booked.

Afterwards, the status of the car was shown as RESERVED.

My residence is about 70 km away from Omaxe Mall, Gurugram.
I visited their office on 14.04.2021 but the office was closed whole day.
I kept on waiting near their office for the delivery of the car from 10.30 a.m to 07.15 p.m
Meanwhile, I kept on making many calls to the helpline number and other numbers of the company but in vain.

In the evening, Mr. Satyabhan Singh made a call to me from mobile number [protected] saying that while coming from Noida to Gurugram, the car had a mechanical problem, so they could not sell it to me.
Till early this morning, no status of the car was visible on the official app of the company, but now the status of the car is being shown as SOLD.
This means that they have sold my booked car to someone else against the policy of the company due to which I am suffering economically, physically, socially and mentally loss because I had to manage the amount by borrowing the same from my friends and relatives by telling them that I was going to buy a car.
I m undergoing a type of deep humiliation by thinking that how to return the amount to them.
I also had to spend the whole day in Gurgaon but in vain
I came by car to Gurugram by incurring money but in vain
Till now only 48 hours have passed since I made the booking.
You are humbly requested to deliver me my booked car, otherwise I must have to take shelter to the honourable court including Consumer Court as per law.

Dear sir
i swami nath pandey sold my Hyundai santro xing
Vehicle no HR 26AP 3521, CHASSIS NO MALAA51HR7M205942 to CARS 24 on date 23/12/2020, APPOINTMENT ID NO-[protected] .WE required scrap letter/dismantling letter urgently because we have to submit it to transport authority for vehicle deregistration process of vehicle so kindly provide me scrap letter/dismantling letter i will be very much thankful to you

Name:- Amol B Sonavane
Reg mob no:- [protected]
Vehicle Registration : MH05BL8166
Date of purchase:- 17 Feb 2021
Purchase Hub:- kanjrmarg, mumbai

I have created engine problem and also staring issue so please i need service for my warranty period

I keep getting calls from your customer care once in a few days. I have told multiple times that I am not interested. Where can I give my phone number, so that you can add me to your dnd.
STOP CALLING ME!

Dear Sir,

My car Verito(Logan)1.6 liter petrol was procured by cars24 the contact person was Mr. Hussain Suratwala. on 28 Nov 2020. The Reg No of the car is MH 01 AE 6380

The RC has still not been transferred over 4 months after the sale. I am unable to contact Mr Suratwala as he is not picking up my calls. Request you to please resolve the issue and let me know the status and reasons for the delay immediately.

Regards
Oneil

Its totally a fraud company with corrupt employ . i sell my scooty but not return my all money

my no. [protected]

This Is Sameer Suresh Dhirde i sold my car SWIFT VDI MH31, CS6205, sold to Car 24, but and NOC Also Submitted dated 08 April 21, but Car 24 Will Not Provide my outstanding payment 20, 000/- rs,
I requting You to please Provide me my Outstanding Balance Amount rs 20, 000/- earliest.

I Have been trying to get my RC transferred under my name from the day I bought a car using CARS24 . I had paid their service fee and the RC transfer fee . I have sent numerous emails to them stating that I have not received my RC however they are least bothered to respond and to resolve my issue. I even have submitted the account statement mentioning that I transferred the said amount to CARS24. But still my issue is not resolved

Hi,
I received unwanted calls from Cars 24 sales team,

These Car 24 sales team calling me everyday 4-5 times. last two months.
I never ever booked any appointment still getting calls. my number already added DND service. but Cars24 sales team calling from Mobile.
I explain my problem many times getting multiple calls from cars 24 . please remove my number from your dialing list . but still getting call.

Moreover these guys not even aware at which place I am residing at times I get call from Delhi, Bhopal, Lucknow .
I already made complaint with Car24 couple of times but no one bothered to work on my request.

Sale my car car24 branch shakti Nagar 30/5 registered owner Ritu please provide me total valve car 24 my car and deduction Email I'd shyam.[protected]@gmail.com

Handed over the car on 29.03.2021, appt id:[protected]
Till now the amount is not paid to me except the token amount of Rs.1000/-
I have got one primary and one topup loan with hdfc for the car...and they asked me to close one loan and i did it...after that they told me to close my hdfc credit card which i never failed to make the payment since inception...that also i closed...Now they are saying they can make the payment to hdfc bank for closure of loan and the balance will be settled to me once i submit the NOC...for that also i agreed...and now they are thinking of what reason to tell...
my contact [protected]

Sir maine cars24 office gurgav se10/12/20 ko SCORPIO li 2012
Model, mereko abhi tak car ki RC wo NOC nahi mili.
Cars24 ke sare members frods h,
Me ab cars24.ke khilab police complain karne wala hu,

From last 2 year I had received every day 2 or 3 call for sale you car .
I had lot of requests for please don't call me but still no any action on this it's harassment for me.

Hello Customer Service,
I have made a deal for selling my car through Cars24.com. App. ID [protected]. I got the token amount of Rs. 1000 yesterday.

However, I have changed my mind and dont want to sell my car now. But your representative Mr. Rohit (rohit.[protected]@cars24.com) is telling that I cant cancel the deal now.

Please help me to get out of this.

Regards

Manas...