CARS24 Services Complaints & Reviews

Address: faridabad

Its totally a fraud company with corrupt employ . i sell my scooty but not return my all money

my no. [protected]

CARS24 Services customer support has been notified about the posted complaint.

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Address: Vijay Nagar Sainik Socity Bhagur Devlali

This Is Sameer Suresh Dhirde i sold my car SWIFT VDI MH31, CS6205, sold to Car 24, but and NOC Also Submitted dated 08 April 21, but Car 24 Will Not Provide my outstanding payment 20, 000/- rs,
I requting You to please Provide me my Outstanding Balance Amount rs 20, 000/- earliest.

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Address: CARS24 Services Private Limited 10th Floor, Tower B Unitech Cyber Park, Sector 39. Gurgaon, Haryana

I Have been trying to get my RC transferred under my name from the day I bought a car using CARS24 . I had paid their service fee and the RC transfer fee . I have sent numerous emails to them stating that I have not received my RC however they are least bothered to respond and to resolve my issue. I even have submitted the account statement mentioning that I transferred the said amount to CARS24. But still my issue is not resolved

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Address: Indore Madhya Pradesh

Website: cars24.com

Hi,
I received unwanted calls from Cars 24 sales team,

These Car 24 sales team calling me everyday 4-5 times. last two months.
I never ever booked any appointment still getting calls. my number already added DND service. but Cars24 sales team calling from Mobile.
I explain my problem many times getting multiple calls from cars 24 . please remove my number from your dialing list . but still getting call.

Moreover these guys not even aware at which place I am residing at times I get call from Delhi, Bhopal, Lucknow .
I already made complaint with Car24 couple of times but no one bothered to work on my request.

Aug 11, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Apr 08, 2021

Updated by Awadh Prajapati I have complain my Mobile network service provider to take action against Cars24 company

Verified Support

Apr 13, 2021

CARS24 Services Customer Care's response Hello Sir,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share with us your contact details along with the numbers you have received the calls from our end at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Address: Shakti Nagar30/5

Sale my car car24 branch shakti Nagar 30/5 registered owner Ritu please provide me total valve car 24 my car and deduction Email I'd shyam.[protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

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CARS24 Services Customer Care

from Gurugram, Haryana

Apr 13, 2021

Verified Support

Hello Sir,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Address: chennai

Handed over the car on 29.03.2021, appt id:[protected]
Till now the amount is not paid to me except the token amount of Rs.1000/-
I have got one primary and one topup loan with hdfc for the car...and they asked me to close one loan and i did it...after that they told me to close my hdfc credit card which i never failed to make the payment since inception...that also i closed...Now they are saying they can make the payment to hdfc bank for closure of loan and the balance will be settled to me once i submit the NOC...for that also i agreed...and now they are thinking of what reason to tell...
my contact [protected]

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Address: Cars24 Services Pvt. Ltd. Plot No. A-1/231, 2nd Floor Golf Course Road, Sushant Lok-2, Sector-55, Gurugram, Haryana Pin Code - 122011 Contact No. - 84

Sir maine cars24 office gurgav se10/12/20 ko SCORPIO li 2012
Model, mereko abhi tak car ki RC wo NOC nahi mili.
Cars24 ke sare members frods h,
Me ab cars24.ke khilab police complain karne wala hu,

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Address: Nasik

From last 2 year I had received every day 2 or 3 call for sale you car .
I had lot of requests for please don't call me but still no any action on this it's harassment for me.

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

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CARS24 Services Customer Care

from Gurugram, Haryana

Apr 6, 2021

Verified Support

Hello Sir,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share with us your contact details along with the numbers you have received the calls from our end at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Hello Customer Service,
I have made a deal for selling my car through Cars24.com. App. ID [protected]. I got the token amount of Rs. 1000 yesterday.

However, I have changed my mind and dont want to sell my car now. But your representative Mr. Rohit (rohit.[protected]@cars24.com) is telling that I cant cancel the deal now.

Please help me to get out of this.

Regards

Manas...

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I do not have a car to sell but Cars24 keeps calling again and again from different numbers during odd hours and on weekends too.
Stop harassing.

Such unethical businesses should be shut down and governing bodies should take action.

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

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CARS24 Services Customer Care

from Gurugram, Haryana

Mar 31, 2021

Verified Support

Hello sir/ma'am,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share with us your contact details along with the numbers you have received the calls from our end at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Address: navi mumbai

I had visited Cars 24 more than 6 months back to sell my Mercedes. The deal did not go through. However, the trouble and irritation from your Organization is unmatched! I shocked how consistently one can irritate anyone for months! Without exaggeration, I receive more than 15 calls a week from Cars 24, asking the same thing - Do I want to sell a car? Inspite, of requesting multiple times to put my number on DND, it has not worked as I guess my number has been circulated to all possible centers of Cars24 (or maybe the central unit). I would never want to deal with Cars24 and would suggest all others to do the same if this continues!!!

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Address: Aurangabad

I am ved saoji I sell my car hyundai grand i10 on 10 August to Aurangabad cars24 office your respective team says that RC tranfer within 120 to 180 days but my car RC not transfer after 220 days and every time your representative says that RC tranfer is in process

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Mar 27, 2021

Updated by [email protected] Mobile no [protected]
Email id- [protected]@gmail.com

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CARS24 Services Customer Care

from Gurugram, Haryana

Mar 31, 2021

Verified Support

Hello sir/ma'am,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Receiving spam calls every few days. .totally annoying. If you guys think its a marketing strategy, you are wrong. .this type of calls will decrease your brand value further more. Please don't call me.

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Address: BIRCH COURT 152, NIRVANA COUNTRY, SOUTH CITY 2

I was not clearly explained the process about NOC documents from the bank.
I expected that the service boys to check whether the hypothecation was removed and whether they require a recently validated NOC from the bank. I was told about the same after the deal was finalised and made to go up and down to get a newly validated NOC & form 35 from the bank.
I also expected your customer services associates to be more courteous, while dealing with customers specifically Sachin Kajal who is the associate who dealt with me. He was quite rude and casual in dealing with the situation.

Further, you charge instant payment charges while you make the customer wait for 2 - 3 hours to credit the payment

You need to be more authentic while making customer promises as I felt that you guys committed something and did not accurately deliver on your promise

CARS24 Services customer support has been notified about the posted complaint.

Mar 25, 2021

Updated by M S Venkatesh I was not clearly explained the process about NOC documents from the bank.
I expected that the service boys to check whether the hypothecation was removed and whether they require a recently validated NOC from the bank. I was told about the same after the deal was finalised and made to go up and down to get a newly validated NOC & form 35 from the bank.
I also expected your customer services associates to be more courteous, while dealing with customers specifically Sachin Kajal who is the associate who dealt with me. He was quite rude and casual in dealing with the situation.

Further, you charge instant payment charges while you make the customer wait for 2 - 3 hours to credit the payment

You need to be more authentic while making customer promises as I felt that you guys committed something and did not accurately deliver on your promise

Verified Support

Mar 31, 2021

CARS24 Services Customer Care's response Hello sir/ma'am,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

Mar 31, 2021

Updated by M S Venkatesh You could get all these details from the car number that I have shared already. Just look into your customer details and you will get all the information you are looking for

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Address: Patelgudem , alert, yadadri

We purchase a car on 23 mar 2021. Inthe report front tyres 50% good condition but we observe after came home, those tyres were with air bubble and fitted with tube. It's shakes the total car when driving.
We need justice .

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Mar 25, 2021

Updated by Sridhar Chamala [protected]@gmail.com
[protected]
Manthri Ramesh purchase swift Desire car at attapur cars 24 godown.

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CARS24 Services Customer Care

from Gurugram, Haryana

Mar 26, 2021

Verified Support

Hello sir/ma'am,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Address: Goregon car24

Dear Team
I took car from car24 on feb 2020.
Post that lockdown happen in Mumbai.
I have not collected my original RC.
Mr Lalit tukaram hatpate emp number 15605 has took my original RC for transfer to my name. I have committed to pay fee after that. But now mar 2021 they are saying my file they arr searching and RC not found after continues follow-up of 1 year.
Now i am i cant take my car out.pls help.

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Sir,
I sold my WagonR registration no. DL5CD9115 with a valid insurance up to March, 2022 but you deducted the insurance amount Rs.1416/- from my final amount. Your executive Salim told me at the time of delivery that please don’t stop the delivery because of this. I will get you the refund within 24 hours. I didn’t get my insurance money refund yet. You told me that it will take only 24hours on 18th March. Toady it is 23 March.
How long it will take?

Aug 9, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2021

CARS24 Services Customer Care's response Hello sir/ma'am,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24 Team

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A

amitjha792

Apr 11, 2021

same thing with me i sold my scooty in 10 feb 2021 but they not my return my 1500 rs . till not i complain all over but no result ... i thing some corrupt people are there .. totaly froud

my no [protected]

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Address: Kolkata

I have sold my car through cars 24 in jan 2021 and party peshi done on 4th April 2021, my amount of rs. 10000 not refunded by the company. I have complained so many times but no response from the company.

Aug 6, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

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CARS24 Services Customer Care

from Gurugram, Haryana

Mar 23, 2021

Verified Support

Hello sir/ma'am,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24 Team

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Address: tarnaka hyderabad

I have sold my car to cars24 2 years back, was waiting for transfer of RC, its been 2 years and am getting Speeding challan (2 till now), informed them the same they have cleared the fine fine, after receiving second speeding challan, when i asked why still Rc is not transferred they answer is we don't know anything approach legally and this was said by the manager of the Branch (Habsiguda Hyderabad).

Please give me a solution for this

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Address: 10th Floor, Tower B, Unitech Cyber Park, Sector 39 Gurgaon, Haryana-122003, India

After submitting form 35A and NOC from finance bank in February 2020 its been a year my remaining hold back amount of 16500/- inr not received year. and CARS24 Services Private Limited claiming we have only 8500 holdback amount though i have submitted proof of mail that clearly shows that my hold back amount was 25000/- inr. called customer care[protected] &[protected] about 25 times and raise complaint on mail (care.[protected]@cars24.com) 10 times since last one year and every time i was told that you will receive a reply from CARS24 SERVICES but not received a call or mail yet.

CARS24 Services customer support has been notified about the posted complaint.

Mar 19, 2021

Updated by Keyur Unagar I have conversation to CARS24 SERVICES customer care[protected] regarding the same issue (ticket no 264972) but very unsatisfying answer from them and they haven't any idea when will this issue will sort out and by what time of period i will receive remaining hold back amount.

Apr 05, 2021

Updated by Keyur Unagar call cars24 customer care 5 times in last 10 days and they told them will update in 48 hours by call or mail but yet not received call or mail yet.

CARS24 Services Complaints & Reviews

File a complaint to CARS24 Services

CARS24 Services reviews & complaints page 40

Fraud company and fraud staf

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I Submitted NOC dated 08 April 21 but Car 24 Will Not Provide my outstanding payment 20,000/-

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RC not transferred - Car bought in Oct'20

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Unwanted calls received from Cars24.

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Sale car vanue

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Car handed over but the amount is not paid to me

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RC & NOC nahi mili

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Harassment call for sell you car

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Car deal Cancellation after Token amount

Keep calling again and again

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Deluge of Calls inspite of requests for DND

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RC not transfer after 220 days

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Unwanted calls from random guys

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When I sold my XUV 500 HR 26 CB 6820

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Not given such tyres shows in report

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My Original RC not given by Car24

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Payment refund

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I have sold my car through cars 24 But balance am out not paid

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Transfer of Rc

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Hold back amount not received from last one year

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