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CARS24 Services Complaints & Reviews

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Last updated May 8, 2024
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CARS24 Services reviews & complaints page 38

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B
Badesha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale of Honda Civic VMT CH01AC0213

CARS24
I have sold my Honda Civic Car at Cars 24 branch Zirakpur. After finalisation of sale deal/process bill was generated and
I have received a token amount of INR 1000 which was credited to your account on[protected]. I have visited to your branch on same day i.e. 16 April to deliver my car, but denied to take the car delivery. I have also opted for instant payment, but not received.Please intimate as to why my car is...
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S
Saurabh @yadav
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Fraud/Cheating in car deal

I booked a car Corolla Altis G, HR26 Model 2013 price 496699 by a booking amount of Rs. 999/- by credit card on 13.04.2021 as per the company policy and they asked me to pick up the car from Omaxe Mall, Gurugram on 14.04.2021 any time, while the booking was valid for 96 hours from the time it was booked.

Afterwards, the status of the car was shown as RESERVED.

My residence is about 70 km away from Omaxe Mall,...
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Dear sir
i swami nath pandey sold my Hyundai santro xing
Vehicle no HR 26AP 3521, CHASSIS NO MALAA51HR7M205942 to CARS 24 on date 23/12/2020, APPOINTMENT ID NO-[protected] .WE required scrap letter/dismantling letter urgently because we have to submit it to transport authority for vehicle deregistration process of vehicle so kindly provide me scrap letter/dismantling letter i will be very much thankful to you...
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Address:Wakla to vaijapur dist aurangabad

Name:- Amol B Sonavane
Reg mob no:- [protected]
Vehicle Registration : MH05BL8166
Date of purchase:- 17 Feb 2021
Purchase Hub:- kanjrmarg, mumbai

I have created engine problem and also staring issue so please i need service for my warranty period...
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G
Goutham Kotha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent spam calls

I keep getting calls from your customer care once in a few days. I have told multiple times that I am not interested. Where can I give my phone number, so that you can add me to your dnd.
STOP CALLING ME!...
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O
Oneil123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC Transfer still not done over 4 months of car procurement

Address:1A, 61, Kaplataru Aura, LBS Road, Ghatkopar, Mumbai

Dear Sir,

My car Verito(Logan)1.6 liter petrol was procured by cars24 the contact person was Mr. Hussain Suratwala. on 28 Nov 2020. The Reg No of the car is MH 01 AE 6380

The RC has still not been transferred over 4 months after the sale. I am unable to contact Mr Suratwala as he is not picking up my calls. Request you to please resolve the issue and let me know the status and reasons for the delay immediately.br...
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A
amitjha792
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Fraud company and fraud staf

Address:faridabad

Its totally a fraud company with corrupt employ . i sell my scooty but not return my all money

my no. [protected]...
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Address:Vijay Nagar Sainik Socity Bhagur Devlali

This Is Sameer Suresh Dhirde i sold my car SWIFT VDI MH31, CS6205, sold to Car 24, but and NOC Also Submitted dated 08 April 21, but Car 24 Will Not Provide my outstanding payment 20, 000/- rs,
I requting You to please Provide me my Outstanding Balance Amount rs 20, 000/- earliest....
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Address:CARS24 Services Private Limited 10th Floor, Tower B Unitech Cyber Park, Sector 39. Gurgaon, Haryana

I Have been trying to get my RC transferred under my name from the day I bought a car using CARS24 . I had paid their service fee and the RC transfer fee . I have sent numerous emails to them stating that I have not received my RC however they are least bothered to respond and to resolve my issue. I even have submitted the account statement mentioning that I transferred the said amount to CARS24. But still my issue is not resolved...
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A
Awadh Prajapati
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls received from Cars24.

Address:Indore Madhya Pradesh
Website:cars24.com

Hi,
I received unwanted calls from Cars 24 sales team,

These Car 24 sales team calling me everyday 4-5 times. last two months.
I never ever booked any appointment still getting calls. my number already added DND service. but Cars24 sales team calling from Mobile.
I explain my problem many times getting multiple calls from cars 24 . please remove my number from your dialing list . but still getting call.br...
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S
shyam sood
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale car vanue

Address:Shakti Nagar30/5

Sale my car car24 branch shakti Nagar 30/5 registered owner Ritu please provide me total valve car 24 my car and deduction Email I'd shyam.[protected]@gmail.com...
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Address:chennai

Handed over the car on 29.03.2021, appt id:[protected]
Till now the amount is not paid to me except the token amount of Rs.1000/-
I have got one primary and one topup loan with hdfc for the car...and they asked me to close one loan and i did it...after that they told me to close my hdfc credit card which i never failed to make the payment since inception...that also i closed...Now they are saying they can make the payment to...
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J
J. S. Bhati
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RC & NOC nahi mili

Address:Cars24 Services Pvt. Ltd. Plot No. A-1/231, 2nd Floor Golf Course Road, Sushant Lok-2, Sector-55, Gurugram, Haryana Pin Code - 122011 Contact No. - 84

Sir maine cars24 office gurgav se10/12/20 ko SCORPIO li 2012
Model, mereko abhi tak car ki RC wo NOC nahi mili.
Cars24 ke sare members frods h,
Me ab cars24.ke khilab police complain karne wala hu,...
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Q
Quazi Mazharul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment call for sell you car

Address:Nasik

From last 2 year I had received every day 2 or 3 call for sale you car .
I had lot of requests for please don't call me but still no any action on this it's harassment for me....
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Hello Customer Service,
I have made a deal for selling my car through Cars24.com. App. ID [protected]. I got the token amount of Rs. 1000 yesterday.

However, I have changed my mind and dont want to sell my car now. But your representative Mr. Rohit (rohit.[protected]@cars24.com) is telling that I cant cancel the deal now.

Please help me to get out of this.

Regards

Manas...
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B
bjk30
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keep calling again and again

I do not have a car to sell but Cars24 keeps calling again and again from different numbers during odd hours and on weekends too.
Stop harassing.

Such unethical businesses should be shut down and governing bodies should take action....
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H
Harrish Sairaman
from Gurgaon, Haryana
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Deluge of Calls inspite of requests for DND

Address:navi mumbai

I had visited Cars 24 more than 6 months back to sell my Mercedes. The deal did not go through. However, the trouble and irritation from your Organization is unmatched! I shocked how consistently one can irritate anyone for months! Without exaggeration, I receive more than 15 calls a week from Cars 24, asking the same thing - Do I want to sell a car? Inspite, of requesting multiple times to put my number on DND, it has not worked as I guess...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC not transfer after 220 days

Address:Aurangabad

I am ved saoji I sell my car hyundai grand i10 on 10 August to Aurangabad cars24 office your respective team says that RC tranfer within 120 to 180 days but my car RC not transfer after 220 days and every time your representative says that RC tranfer is in process...
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J
Jayaraj J
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Unwanted calls from random guys

Receiving spam calls every few days. .totally annoying. If you guys think its a marketing strategy, you are wrong. .this type of calls will decrease your brand value further more. Please don't call me....
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M
M S Venkatesh
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When I sold my XUV 500 HR 26 CB 6820

Address:BIRCH COURT 152, NIRVANA COUNTRY, SOUTH CITY 2

I was not clearly explained the process about NOC documents from the bank.
I expected that the service boys to check whether the hypothecation was removed and whether they require a recently validated NOC from the bank. I was told about the same after the deal was finalised and made to go up and down to get a newly validated NOC & form 35 from the bank.
I also expected your customer services associates to be more courteous,...
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