CARS24 Services Complaints & Reviews

Dear car 24 your pickup boys who take car from client to drop it to cars 24 office the time between delivery and pickup they take car to the mechanic direct and remove the soil which fittted on silencer and sell it to the mechanic @price of 3000 on each car which make car silencer damage and effect pollution due to which car quality get lower and the customer purchase car from cars24 had to face the problems against it it is request to the...

It's been 193 days i.e., since 8th Dec 2020, I sold my Car to Cars24 and to date RC is not transferred. Post several complaints they ignored my complaint. As per policy of CARS24 the RC should be transferred within 180 days, but it's been 193 days and no action. Though all the operational activities are going on in Telangana but still, RC is not transferred. Before selling they said it's 90 days and later said 120, then said 150 and now 180...

Appt I’d [protected]
Refund my amount...

Cars24 is sending me sms for doing payment and selling my car, but i dont have any car . Please see below copy of sms.
1 . Payment of INR 49 for home inspection of your CHEVROLET BEAT is pending. To complete the booking of the appointment click here:
Via UPI / wallets : https://rzp.io/i/aItrcAscoz
Via netbanking / cards : https://cr24.page.link/ZLYQJn4dVMfa8tRt6
Note: This link will expire within 20 mins.
Team...

I am padmaja Sold vehicle Hyundai eon on 12 th June 2021 with token amount 1rupee as I was unable to provide documents I asked your team to return on 14th June but there is ko response
Team is not at all responding
Please help us in getting back vehicle...

I sold my old car 1 year back and your telecallers are calling me till date. thrice a day. i have even tried abusing them but it seems you guys have no provision for unsubscribing anyone from the list.

Pathetic telecalling harassment....

Customer reach to the branch for the inspection and he gave the same no. for the checkin the branch hostess he change the id without any reason . which is not allow to do these, because as per cars24 noms the customer should give the appointment no. Branch -Riddhi Siddhi Circle CAR DETAILS-AVEO/2018 CUTMR NAME -NAMAN...

Dear Team
CARS24 is comparing CARS with HUSBAND in their advertisements which is completely unethical.
Infact how they can compare Husband with car.
In one of the advertisement they did too much "7 DIN ME HUSBAND WAPAS".
With all due respect - How ridiculous that a female is talking about changing of husbands in every 7 days if not satisfied.
This is not the culture what INDIA teaches....

I sold my vehicle Hyundai Santro UP16 P 4917 to Praveen via Cars 24 on an agreed price of 85000/- (Transaction ID BLR#23308)

I received a sum of 70, 000/- from Praveen in the presence of the Cars24 agent Harish (Phone number [protected], email ID: Harish.[protected]@cars24.com)

I have been told that 7000/- RS will be held back for getting the NOC etc.
Rest 8000/- will be refunded back once the NOC is received.br...

Hi Team,

I have sold my Ford Fiesta 2009 model - AP 35K 3344 ON 28th Jan2021 and I have told that 2-3 months the hold back amount (party peshi) will be released. I have not received any call till date and I have been following up with Ibrahim more than 10 times for the follow up every time he is saying that he has sent a mail, but still no payment is processed. I was also charged additional 1180 + 1180 to remove the hypothecation...

I have sold my Grand i10 NIOS to CARS 24 Vikaspuri Branch on 14 Mar 2021. But RC transfer has not been completed till today 26 May 2021....

I wanted to sell my Maruti Vitara Brezza. The customer care team called me and the price was finalized. They informed me that they will update the status on Monday i.e 24.05.2021. I received a call from them mentioning that I've already requested for RC transfer on the online portal and hence they won't be able to close the deal.
Upon informing them that there is nothing done from my end they had no answers. I checked the online portal...

Kindly stop yr tv advertisment immediately which is fully immoral, two ladies are saying they will use care for 7 days regioursly and if not satisfied we will return the car And We will use this practise to our Husband, use them for 7 days and if not liked, change the husband. how stupid and immoral this adv. if men say it on advt so, there would we a storm on Nari or Mahila ki garima par attack. stop that adv. pl...

I bought Hyundai i20 magna on 30 March from Kanjurmarg branch of cars_24.(mh04.dw.8201 From last whole week I'm suffering from the damaged parts of vehicle and I haven't derived it not even 200km and it has stopped suddenly in last week. I took it by toying to the nearest garage and found batteries one cell is damaged and it is not giving proper supply so I bought new battery. But, after that too it didn't start. I started communicating your...

I have sold my opel corsa car through car24 on 08-may-2019 its already two year finishing but up to now my RC TRANSFER has not been done when i sold to car 24 180 days they have told and when i gone directly to car 24 rama talkies visakhapatnam but proper response. I have calling to customer care car24 from Nov-2019 to right now but so many tickets have been registered every month but complaint which i given for RC transfer has not been transferred...

I have sell my car through car 24 on 04 th jan. 2021, and commitment to transfer the rc for 15 days but now going to 04 months and till now not transfer the rc
car no. Hr21m4540...

Appointment ID [protected] for complaint raised at CARS24 for not transferring RC.

Actually, prior to selling my car at CARS24, they said the RC will get transfer within 90 days & if not they will transfer it to CARS24 name. Post selling my Car i.e., on 8/Dec/2020 to date it's been 142 days & RC didn't transfer. Tried reaching the CARS24 team but no result & call will be disconnected while speaking or when connecting to the...

Had sold my Hyundai I10 via appointment ID[protected] in March 1st week. It has been over one month now the IMPS Charges of around Rs 1180 is still not processed.
I have ben following up with the executive Chetan Kumar Das, Mob. No - [protected] since the past few days and it is still not resolved.
I am attaching whatsapp chat screenshots....

I have asked cars24 for inspection to sell my car to them, they came & inspected.
After that I have been getting daily calls for my car buying.
I told them I won’t sell less than 1.75 Lacs.
They kept on calling & bidding 1.35/1.50/1.60 I said no.
Last Saturday I got a call from them that we are ready to buy it at 1, 82, 000 & I confirmed I agreed to sell.
From that day itself I am getting no calls nothing.br...

CARS24
I have sold my Honda Civic Car at Cars 24 branch Zirakpur. After finalisation of sale deal/process bill was generated and
I have received a token amount of INR 1000 which was credited to your account on[protected]. I have visited to your branch on same day i.e. 16 April to deliver my car, but denied to take the car delivery. I have also opted for instant payment, but not received.Please intimate as to why my car is...