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CARS24 Services Complaints & Reviews

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Last updated May 8, 2024
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CARS24 Services reviews & complaints page 35

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Reminder request- Car break down- 40th day

Dear Sir

Plz find attached:

• Bill of diagnosis charges and gear problem Rs. 4154/- paid
• Estimate charges for heater core & AC switch
• Copy of cheque for refund
As per trailing mail and your guidance, diagnosis of the vehicle done they have solved the gear problem and given...
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Dii1
Jul 7, 2021
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Status of car in workshop

Address:Godavari 4, naval station karanja, mumbai 400704

I abhay kumar, I am purchased car honda city MH 02 BR 6891 on 08 jun 21, car is not as per inspection report and after one days some problem occurs in car, so that I have given to car to car 24 workshop that is also taken late after 10 days, my car was taken on 19 jun, and car 24 sell rep was told me sir your car will be delivered in 4 to 5 days, than he said car will be delivered before 30, than again said car will be delivered on 5 th july...
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Puneetk83
Jul 7, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car not transferred by cars 24

I have bought a creta car from cars 24 on 27 january 2021. Till date i.e. 7th july 2021 the car has not been transferred under my name . Cars 24 is fooling me on daily basis . Complete fraud done to me . Totally unsatisfied with the services .
My car no is DL8CY6699
NAME PUNEET SHARMA
MOBILE [protected]...
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Manjit456
Jul 7, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not honoring given price

I got my car valuated at cars24. I was given a price at the showroom which I rejected as they had written all wrong details about the car. When the car is automatic it was written as manual. They were trying to explain that there are some issues with the car on their screen whereas in reality the car doesn't even have the components that they were telling me are damaged. As i rejected the price I got a call in a 4 days with a new price after...
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Jul 7, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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Break down- 40th day Gear and AC Panel Problem in Car No- HR51AR7858

Reminder request- Car break down- 40th day

Dear Sir

Plz find attached:

• Bill of diagnosis charges and gear problem Rs. 4154/- paid
• Estimate charges for heater core & AC switch
• Copy of cheque for refund
As per trailing mail and your guidance, diagnosis of the vehicle done they have solved the gear problem and given estimate for heater core & AC switches 10100/+GST.br...
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Singla Krishan
Jul 7, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car break down- 40th day Gear and AC Panel Problem in Car No- HR51AR7858

Reminder request- Car break down- 40th day

Dear Sir

Plz find attached:

• Bill of diagnosis charges and gear problem Rs. 4154/- paid
• Estimate charges for heater core & AC switch
• Copy of cheque for refund
As per trailing mail and your guidance, diagnosis of the vehicle done they have solved the gear problem and given estimate for heater core & AC switches 10100/+GST.br...
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Nitin Ultra
from Delhi, Delhi
Jul 7, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC not transfer after 1 year

Address:Vikaspuri

Sell my car last year june 2020. Toyata liva car no. DL8C 3204.
Name. Nitin Chopra
Mob. [protected]
This car RC not transfer till now
Car24 says only take 3 months
Now you sell this car to customer but not transfer RC....
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Singla Krishan
Jul 7, 2021
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Warranty

Address:B-363, 1st Floor, Street No-4, Majlis Park, Delhi-110033 ,

I have purchased a vehicle on 06/04/2021 car No-HR51AR7858, they have given me warranty for 6 months, now nobody is responding. i have sent so many mails, my Car break down- 40th day....
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Jayesh Gamre
Jul 7, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
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No value of customers time

Address:Miraroad

I have reached to Mira roads branch cars24 at sharp 9.30 but no staff is came to open outlet by 9.45 . After opening by 10.00 there no one is available for car inspection and valuation and staff also rude, non trained and totally un professional and indiscipline
I will highly not recommend to any one and I will definitely write on social media platforms...
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Madhvendra Narayan Bhardwaj
Jul 6, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Honda Activa 2g

Address:Chauhan PG , Gali number 3 Sector 44 Noida

Hi have purchased Honda Activa 2g in month of dated 28. The document are not still transferred on my name and agent is asking for extra 3000 for documentation. I can not even use it. Please send my documents resolve issues as soon as possible....
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Dipankar Marik
Jul 5, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Office Board in car for Sale

Address:P-16, C.I.T. SCHEME-114A, P.O. Lake Gardens

On 21st June, 2021 I by mistake left my Office board inside my Zen Estillo Reg. No. WB 06 G 5719 which I delivered for sale at the local outlet at Prince Anwar Shah Road, Kolkata of the esteemed organization CARS 24.
Upon remembering, on the same evening I contacted the executive of the said outlet Shri Ankan Dasgupta at his mobile no.+[protected]. He assured me that although the car has been shifted to another location, the board...
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Ankush9143
Jul 5, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided for sell car

Address:E block sbs nagar ludhiana
Website:Cars24

[protected] just call me, I am not able to type in detail...
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Balaji Krishnan2020
Jul 5, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

Iam in the process of selling my car through CARS 24, and already going thru hate as Mrng by ur customer service repeatedly calling me…u guys pay 1000 rupees as token advance and u ask me to deliver the car to avoid late fee….I have received atleast 7 calls today besides the once in the last two days, don’t know what’s wrong with Cars24 to charge the existing owner late fee whilst Iam still the owner of the car….I just hope CARS...
+1 photos
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Chaitanya Manikumar
from Bengaluru, Karnataka
Jul 4, 2021
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Frequent calls

Your team is calling me 10 times a day for the last 15 days. I told I am not interested and Whenever I block I get call from different number. How sadistic is this? Is this how u do business by harassing people? You don’t have a grievance to raise this...
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Pratyushji
Jul 3, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC Physical copy

I am going to file a complain against u guys for not attending and replying to my emails and my posts on your fb page.
Give me my RC
Cars24 has CUSTOMER support just for namesake. It has been almost 3 months now that I have purchased a car from them and these guys have still not given me the physical RC, These people who reply from [protected]@cars24.com don't even check the status of the RC and blame the RTO and Covid for no reason....
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Chandu Nalluri
from Hyderabad, Telangana
Jul 1, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Sold the car but ownership has not changed even after 6 months

Hi Team @ Cars24,
I have sold the vehicle in the month of Nov-20 and it was agreed between us to have maximum 6 months to change the ownership of the vehicle.
Even today, the vehicle is on my name and i am getting the messages on the Traffic Violations.
This is absolutely not acceptable and requires your attention to this matter immediately.
Name - Nalluri Chandra ShekarVehicle Reg. No. - AP 10 AY 3114Hyundai...
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Madhukar Walkar
from Mumbai, Maharashtra
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ertiga safety Guard

कार ट्वेंटी फोर कडून मारुती आर्टिगा 2016 कार एक महिना अगोदर विकत घेतली आहे या कारला मागे आणि पुढे सेफ्टी गार्ड होते गार्डस cars24 ह्या कंपनीने काढून घेतली आहे कार शो करते गार्ड...
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Saurabharora0705
Jun 30, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manipulation with deal price after completion of booking

Address:G-14, R K Plaza, Railway Road, Hapur 245101

Dear Sir,
I was looking for a suitable car for my personal use. In today's time CARS24 is a reaputed and Trustable name to buy and sell used cars, that's why I installed CARS 24 App and started a search there. Luckily I found a Car that I liked and started the process to buy the same.

Details of Car as follows:-
2016 Mercedes Benz GLA Class 200 CGI Spotrs Manual
23932 Km | 1st Owner | Petrol
Offer...
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akp.1963
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
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Non receipt of held up amount on sale of my CAR

Address:946/3, Bhimeswar Lane -19, Mahatab Road, Bhubaneswar-751002

Relying with our Ad for sale of my Car I contacted you. and took my car for inspection.It was properly inspected and uploaded for inviting bid to sale. In the 1st instas told that, the price quoted by a customer wasRs 42000/- to which I agreed wince I wath out insisting for any bargain to increase the price. ( which normally customers do) . I was given instantly Rs1000/- and told that I shall be getting Rs 31000/- more and rest Rs10000/-...
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Vijay.bariya
Jun 28, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bas service Last sunday 27/06 visit to cars24 Junagadh branch visit 3 Hours eating... Totally time waste.... Plz don't visit any ca

Address:Junagadh

Bas service
Last sunday 27/06 visit to cars24 Junagadh branch visit
3 Hours wating...
Totally time waste...
Plz dond visit ani cars24 branch......
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