CARS24 Services Complaints & Reviews

RC is still in my wife's name even after the car is sold for more than one year. It was sold on 29th Dec 2021

I have sold my car MH 02 CB 1399 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me.

Please look into our return request urgently.
We are being denied the return saying that a repair has been done during 7 day period.
But actually no repair has been done and your support person has fooled my father by sending an acknowledgment email using my 70 year old father's phone.

Every day I receive an number of calls from cars24, after refusing so many time I get call, and today the supervisior Ashutosh gives a warning and said you will get calla always do what you can do when I said this is recorded line he said I don't care do what you can do

Hi i am one the partner from cars24 while i am purchasing vehicle from cars24 by online bidding type. In the inspection report was keeping all good after we completed payment taking vehicle delivery the cross checked the vehicle totally damage and engine also not in good condition after taking to the customer care he was saying we don't want to take vehicle back and you only want to take

I have sold my car MH 02 CZ 4847 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me.

I m pradyumna kumar palai. I have purchased a used Hyundai eon megna 2015 from cars 24, sector 18, noida. Date on 30/12/2022. After 90 days i haven't received my RC.

Our car was sold under appointment id [protected] on 26th Nov and since then we are waiting for peshy amount 5408/- which was withheld by you. Can you please help acknowledge and expedite ?

I Mr Kalyani B Biradar I purchased car bearing Reg. No KA01 MU5711 mahindra XUV300 on 21/05/2022 still vehicle not register on my name i asking region for competition of my paper work...

Have brought swift car from Mulund (Nahur) office around 2 months ago, your sm told me to pay 25000 booking amount according to the process which i have done, But your dept santioned 100% loan for which i agreed and it was been told that as my 100% loan has been sanctioned 25000 will be refunded to me in 10 working days, Since then i am literally beeging for the amount but your team is not at all bothered to refund me and solve my issue, Now sm left the company and your manager Mr Zuber mulla is making all the fake promises for the same and now telling me that the finance department has done the wrong transaction, Request you to get this solved in 2 working days or else i will file official police complaint for this matter and company will be responsible for the same as i have lost my patience level now.

Hope that at least this complaint will be treated on priority and refund will be initiated soon

I have purchased Celerio 2018. As per application the life of tyres remaining is 100 percent. If 100 percent life remaining then tyres should be new. As per application. It’s also mentioned that car is come with new 4 tyres. But I got car with old tyres. I asked staff regarding this they told we does not provide new tyres. The depth of tyres are around 4.3 to 4.7 as per told by staff after cheking. For 8+ mm depth it should 100 percent of life. So life remaining only 50 to 60 percent.
I mailed regarding this there is no any reply by cars24. If they are saying new fitted tyres then they should provide new tyres.
Unfortunately they does not provide new tyres and no any response from their side.

Hi..My Peshi amount which is held back by Cars 24 was supposed to be given back by Cars 24. I sold my car to cars24 and Rs10, 000 was held back by cars24. In case I was required for registration of my sold out car, I was told that Cars 24 will call and I have to respond. I never got a call from cars 24 and now car peshi amount is not given back by cars24. This is a fraud and they are cheating customers and taking all hard earned money . Before raising here, I have talked to them on mail, tweeted to their customer I'd Twitter I'd, escalated to their COO and Owner but there is no response. I have all proofs and details now they are cheating me and same way may be cheating others as well

These Car 24 sales team keep calling me everyday at 7-10 days.
If i have care and i want to sell or buy i will you why you are keep calling its frustrating and hampering my work. I told them to please stop calling but no listing and feels like lots of people already created Complaint against them but they are not stop calling.

I have sold my elantra car on 03.04.2023 through bhumi vashishit the car 24 representative . She has not been cooperative at any time during the execution of deal.Not picking phone most of the time not giving response to queries raised by me. The driver sandip vashisht who took my car delivery was even more rude and arrogant and when i warned him to behave properly or else i will lodge complaint against you he in utter arrogance said you...

Purchased car on 15/11/22.
still no RC transfer.chasing with custumer support every time they are giving me next 30 days .chasing with every body .mailed to every body and CEO also .every body giving me next date after 30 days.4.5 month has passed.

Respected sir, we sold our car to cars24 on 20.12.2022, but our RC not transferred yet.
Please do the needful.
Our car details are:
REG NO: UP65AV9775

Regards,
G.K.Prasad

While purchasing a car in Cars24, the detailed report of a car says, it was untouched paint. When I asked to evaluate the same car, they are saying repainted, bumper changed etc

I am not having any cars.. But your customer care team calls me every day. Please remove my number from your list ASAP. My number is [protected]

12 August 2022 - Bought Scorpio S10 2017 model from Cars24.
16 August 2022 - Car brokedown. Clutch fluid was leaking. All Clutch kit was replaced costing me roughly Rs.17500(Pic-Repair1). Cars24 denied any reimbursement saying its not covered.
19 August 2022 - Car brokedown again. Engine started making huge cranking noise. Mahindra service center advised something related to the timing belt broke. Repair cost was Rs.29490(Pic-Repair2). Cars24 advised only a portion of repair will be reimbursed which was roughly Rs.13500. Rest I had to pay out of pocket.
23 September 2022 - It was monsoon, and I noticed water entering passenger side from beneath Glove box. Slowly all electricals stopped working. Raised matter with Cars24, I was told nothing is covered, and Car will be taken to partner service center. Bill amount was Rs34000. All paid out of Pocket.
26 December 2022 - Car was taking longer to start. Was advised by local repair guy that Battery needs to be replaced. Cost Rs.6000.
18 March 2023 - 1st Monsoon rain. Water entering again from passenger side beneath glove box. Called Cars24 customer care. Was advised they cant do anything as 6 months warranty lapsed.

I have already spent a fortune on repairs in 7 months, and not sure how much more I still have to. Whenever I spoke with Customer Care I requested them to please escalate this matter but in vain. They just wanted to sell a car and now have turned a blind eye. Will never recommend Cars24 to anyone.

Previous ticket#s - 673366, 668521, 706602, 708638

Hi, I sold my Car MH12PZ6546 in Jan 2023. You heldback roughly 37k amount for Form35 and NOC. Now that you have those 2 documents with you, can you release my money?...