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CARS24 Services Complaints & Reviews

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Last updated Mar 30, 2024
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Plot No. 120, Industrial Area, Sector 44
Gurgaon
Gurgaon District
Haryana
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CARS24 Services reviews & complaints page 6

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P
Praveens5564
from Ernakulam, Kerala
Feb 14, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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File transfer not done by cars24

Address:Ernakulam

My Tiago car (KL39P3375) has been sold to cars 24 on September 2022. In cars 24 website I can see that my car (KL 39P3375) is sold by cars 24 before 2 months. Still the RC is not transferred to the current owner. Now also the RC is in my name only. Please do the needful to transfer the RC to the current owner. I contacted cars24 several times and they are not responding. My fast tag also is in my name. Some body is driving my sold car without...
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N
nikhil kumar
from Delhi, Delhi
Feb 10, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
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Getting message on my number to Pay Traffic challan

Address:Pune

Hi Team,

This is Regarding my vehicle MH12RT 4226 which i sold to cars 24 on 6th June 2021 now it's been almost going to be 2 years but I am getting a message for Traffic challan and asking me to pay the amount. Can you please check if RC has been transferred or not and Also why I am getting a message to pay Challan.

I request you to please solve this issue else i need to go and lodge a complaint on consumer....
+3 photos
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H
Harry Pal Singh
Feb 9, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
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Repeated Daily Spamming

Dear sir, Not a day passes when I don't get four- ten spam mails from Cars24.. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails. from where they buy data or steal it from I don't know....
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B
BHUPESHCHAWLA7
Feb 8, 2023
Feb 13, 2023
This thread was updated on Feb 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manipulating, harassment & wrong commitment by cars24

Hello,
I am Bhupesh Chawla, My car Fortuner 2012, 4*2 Automatic (HR02AV3990) has been inspected by cars 24. Cars24 agreed to pay me 9 lakh (inclusvie Rs.7900 commission) when it was first inspected. I got a call from an executive once it was the time to proceed further for formalities. But he said I am on leave and other executives said that offer is still not available because bidder had withdrawn his offer from the portal of cars...
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B
BHUPESHCHAWLA7
Feb 8, 2023
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Manipulation and Harassment by Cars24

Address:Cariot Auto Private Limited Corp. Office: Plot No. 18 Sector 44, Gurgaon- 122001, Haryana, India

Hello,
I am Bhupesh Chawla, My car Fortuner 2012, 4*2 Automatic has been inspected by cars 24. Cars24 agreed to pay me 9 lakh (inclusvie Rs.7900 commission) when it was first inspected. I got a call from an executive once it was the time to proceed further for formalities. But he said I am on leave and other executives said that offer is still not available because bidder had withdrawn his offer from the portal of cars 24. He said...
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R
Rubin Cherian
Feb 7, 2023
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RC transfer not done pending since 1.5 years

Address:Hyderabad

Hi team,

This is reg the sale of KxxxZxx98 (Maruti Ritz) App: [protected], to Cars 24, on 24 May 2021. Even as of now, the RC transfer has not been done to the new owner.

I am following up on email for the past few months regularly, but no useful information has been given to me yet. Pls help....
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K
Feb 3, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Stop calling me please

I dont have any car to sell or buy. Stop bugging me please 🙏🏻...
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P
Priyo.
from Mumbai, Maharashtra
Feb 2, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Threatened By CARS24 Employee Regarding My RC Transfer

Address:Vill-Kokapur, P.o- Nilganj Bazar, P.s-Barasat, Dist, Kolkata, West Bengal 700121

Dear Concern,
I am Sougata Das, one of your prestige customers. I bought one Maruti Suzuki XL6 car (Car Reg No: WB40AQ1297) on 20.12.2022. It is very disappointing to tell you that today morning I was threatened by your employee Mr. Mitesh Singh (Mob No. - [protected]). He claimed without any proof that i gave a legal notice to Mr. Arindam Chowdhury (Last owner of the following car) for not transferring the RC. But the reality is...
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S
Someshkari45
from Hyderābād, Telangana
Feb 1, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Frequent calls daily

Hi,

As per my knowledge i have not register the Cars24 / sellmycars.in. but getting daily 5-6 calls frequently. Why you guys are calling ?
i told multiple times i have not CAR even bike as well.
Please stop this calls my number +91-[protected]...
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R
Rahul5166
Jan 29, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Calls 24 hours

Please stop calling 10 times a day just because i tried to know a car’s price in your website
Please add my number to your DND list it is [protected]...
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B
bhowal
from Mumbai, Maharashtra
Jan 28, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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Unsolicited calls and abusive

This fake callers calls and uses abusive language if asked not to call
These are the numbers from which they call

+[protected]

[protected]

Please take strong action immediately.

Thanks...
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Z
zero143
Jan 24, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Harassment by calls despite multiple times requesting for DND

Address:Gurgaon, Haryana

I HAVE PROVIDED ALL DETAILS TO CARS24 TO REMOVE MY NUMBER FROM THEIR DATABASE AND YET THEY KEEP HARASSING EVERY DAY BY CALLS.

Jan 6 they told me that it will take a few days and today on Jan 24, they are still calling me.

I require this company to delete all my data....
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M
Mainak Mittra
from Bhubaneswar, Odisha
Jan 23, 2023
Jan 25, 2023
This thread was updated on Jan 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Party Peshi Trap

Website:www.cars24.com

In short,

If sharing OTP to facilitate RC transfer is “ILLEGAL”,
- then Cars24 is doing it for its customers, and is subsequently charging them INR 10, 000 by accusing them of being Non-Cooperative, after actually inducing them to do it. The government needs to intervene.

If sharing OTP to facilitate RC transfer is “LEGAL”
- then Cars24 is cheating its customers – by first telling...
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N
neerajgawri111
Jan 23, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Name transfer of car sold pending since 4 months

Address:Gurgaon

I have sold my car to Cars24 on 25th September 2022 however registration is still in my name and name transfer is still pending from company end. Now someone else is doing online fraud in my name and has posted ad for the sale of my car with fake I'd. I am not getting proper response from the company...
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S
sam90651
Jan 20, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Hyundai Hyundai i10 Car, 2015 model

This is Sumit Bansode from Hyderabad.
I sold my Hyundai Hyundai i10 Car, 2015 model ( CHASIS NUMBER: MALAM51BLFM613633*A), last month on December 17th 2022 in Hyderabad. The deal was fixed at Rupees 3 lakh 34 thousand only. I have received the amount 292898 rupees at time of delivery and 25000 was again sent to me after the car reached docking station. remaining 10k was held as part of party peshi hold which will be processed once...
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M
Mithun@cars24
Jan 17, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10390575783 - Deal Closure - Ford Ecosports 2015

Dear Reader,

In reference to the deal closure ID [protected], I have sold my Ford Ecosports to Cars24. The representative who was handling my case was deepmala.[protected]@cars24.com.

The representative named Deepa had promised me to make the deal for the full price of the car, which is 4, 01, 000 INR. She mentioned before making the deal that through her reference services charges will be waived off. We had agreed...
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D
Deepak mago
from Agra, Uttar Pradesh
Jan 17, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Employee Ms Deepa Nagar

Dear Team Hello !
I am writing this note to inform you the abusive and rude behavior of ms Deepa Nagar, she wrote these messages on my WhatsApp and then tried deleting them . None of your staff was stick to the promises of car price and various visits. They will show up or call as per their own convenience . Despite telling ms Deepa my travel schedule after finishing all the required formalities with cars 24, she would call unnecessarily...
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V
Vishant pawar
from Satara, Maharashtra
Jan 16, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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I have sold my car to cars 24 in 15 August but yet I have been got the notice from Lok Adalat for fine on car

Address:Pusegaon, Government Hospital

I had sold my car on car 24 on 15 th August but yet the car is not transferred on the person who has purchased the car and i have got the notice of Lok Adalat on 12/01/2023

If i the car will be not transferred in 10 days i am going to file a case on it...
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F
Faisal engineer
from hyderabad, Andhra Pradesh
Jan 11, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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RC hardcopy

Address:Mehdipatnam

I purchased a car from Cars24 and till the time I paid money they were very good but after that I had to call them for every time for each documents and now I am chasing the RC transfer agent to give me my RC hardcopy since a month.

Every time I call RC transfer agent he says RC is with him and he will say that he will send to me by courier but noting after that. He has been taking me for a ride since a month....
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S
SaraswatRK
from Bareilly, Uttar Pradesh
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
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E: [cars24] re: a complaint regarding the payment and final documentation of my car honda amaze registered with my mob. No. 983705

Address:GURUGRAM

RAKESH KUMAR SARASWAT
Attachments
12:45 (3 hours ago)
to CARS24

KIND ATTENTION MR SHAILENDRA KUMAR

PLEASE FIND ATTACHED THE RECORDING AND ASK YOUR TEAM MEMBERS TO MAKE ME THE FINAL PRICE OF RS- 7, 35000/ OF MY CAR AS COMMITTED BY THEM.

On Wed, 11 Jan 2023 at 12:03, CARS24 Support wrote:
Your request (817447) has been updated. To add additional comments, reply to this...
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