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CARS24 Services Complaints & Reviews

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Last updated Mar 18, 2024
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Plot No. 120, Industrial Area, Sector 44
Gurgaon
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CARS24 Services reviews & complaints page 5

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C
Contactsandee
from Vadodara, Gujarat
Apr 10, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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My Peshi amount is not given back by Cars24

Address:Cars24 Ahmedabad

Hi..My Peshi amount which is held back by Cars 24 was supposed to be given back by Cars 24. I sold my car to cars24 and Rs10, 000 was held back by cars24. In case I was required for registration of my sold out car, I was told that Cars 24 will call and I have to respond. I never got a call from cars 24 and now car peshi amount is not given back by cars24. This is a fraud and they are cheating customers and taking all hard earned money . Before...
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V
Vivekaaa
Apr 6, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Cars24 Services unwanted calls from different locations

These Car 24 sales team keep calling me everyday at 7-10 days.
If i have care and i want to sell or buy i will you why you are keep calling its frustrating and hampering my work. I told them to please stop calling but no listing and feels like lots of people already created Complaint against them but they are not stop calling....
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G
GHANSHYAM KUMAR GUPTA
Apr 4, 2023
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Unethical, unruly and non cooperative behaviour by staff

I have sold my elantra car on 03.04.2023 through bhumi vashishit the car 24 representative . She has not been cooperative at any time during the execution of deal.Not picking phone most of the time not giving response to queries raised by me. The driver sandip vashisht who took my car delivery was even more rude and arrogant and when i warned him to behave properly or else i will lodge complaint against you he in utter arrogance said you...
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S
sunilraut1964
from NAGPUR, Maharashtra
Mar 30, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC Transfer of MH20EJ4073

Purchased car on 15/11/22.
still no RC transfer.chasing with custumer support every time they are giving me next 30 days .chasing with every body .mailed to every body and CEO also .every body giving me next date after 30 days.4.5 month has passed....
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G
Mar 28, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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RC not transferred even after 90 days

Respected sir, we sold our car to cars24 on 20.12.2022, but our RC not transferred yet.
Please do the needful.
Our car details are:
REG NO: UP65AV9775

Regards,
G.K.Prasad...
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A
ajay.isha
Mar 27, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Car

While purchasing a car in Cars24, the detailed report of a car says, it was untouched paint. When I asked to evaluate the same car, they are saying repainted, bumper changed etc...
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D
dev.it
from Delhi, Delhi
Mar 24, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Too many calls from Cars24

Address:surat

I am not having any cars.. But your customer care team calls me every day. Please remove my number from your list ASAP. My number is [protected]...
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A
Avnish2023
from new delhi, Delhi
Mar 18, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty vehicle

Address:Gurgaon

12 August 2022 - Bought Scorpio S10 2017 model from Cars24.
16 August 2022 - Car brokedown. Clutch fluid was leaking. All Clutch kit was replaced costing me roughly Rs.17500(Pic-Repair1). Cars24 denied any reimbursement saying its not covered.
19 August 2022 - Car brokedown again. Engine started making huge cranking noise. Mahindra service center advised something related to the timing belt broke. Repair cost was Rs.29490(Pic-Repair2)....
+4 photos
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P
Prashant Rakesh
Mar 18, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Held Back Amount not received

Hi, I sold my Car MH12PZ6546 in Jan 2023. You heldback roughly 37k amount for Form35 and NOC. Now that you have those 2 documents with you, can you release my money?...
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F
freshpack
Mar 16, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No name transfer in rc even after 50 days

Respected Sir,

Sub : Petition on Cars 24 for not transferring the name on R.C, even though the sale of car already over more than of 50 days -KL-7AR -4771 SANTRO XING

Upon Cars 24 false assurance and promise of quick name transfer of R.C, under the belief I sold my KL-7AR -4771 SANTRO XING CAR bearing the chassis number MALAB51HR433553 to Cars 24 on 25.01.2025, even though now almost 50 days over, I have been...
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A
Akshay Sakharkar
Mar 13, 2023
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Cars24 denied a refund after ensuring to pay the same

Hi Team,

I bought a car from Cars24.com, which was delivered on 10th March 2023 (Renult Kwid 2019) in your system delivery date is 9th March 23. When car was delivered after 20 mins of driving i noticed it had battery issues, mean while i was on highway, car broke down in the middle of the road, i raised a ticket for the same on app and called roadside assistance too but no help was provided, later i asked the car advisor...
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A
Abhinav Cha
Mar 12, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Harassment by cars24 ###

I receive 4 5 calls from cars 24 to sell my car. I requested to remove my number but they call everyday. It's a nuisance now and I think they deliberately harrass others.
Please save me from this nonsence....
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L
LaxmiJ
Mar 10, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
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RC not transferred yet

Respected sir, we sold our car to cars24, but our RC not transferred yet.
Please do the needful.
Our car details are:
REG NO: AP39CF1511.

Regards,
J.Laxmi,
Mob: [protected]....
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S
sunilraut1964
from NAGPUR, Maharashtra
Mar 8, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rc transfer and rto transfer

Purchased car MH20EJ4073 on 15 Nov 2022.i have been told the RC transfer and rto transfer will completed in 75 days. Today 111 days completed .nothing is happened. Even they are unable to provide E receipt i.I am chasing with their corporate but they also not able to give me satisfactory reply.custumer support only every time new date after month. 1st they give me 31 jan then 8th feb now 28 march.But not confirmation .I am sure on 29 th march...
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Y
Yogesh2905
from Gurgaon, Haryana
Feb 28, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
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Regarding refund against excess payment

I have purchased cars from the Bata Chowk Faridabad hub. Where I have been offered tata altroz of Rs. 754000 but after my visit I have been offer discount of Rs. 10000 but at the time of delivery I have to pay the remaining amount for the car but Rs. 10000 was paid extra due to their mistake and issue in the system for which I have been ensured that it will be refunded in 24 hours. And now after multiple call to the sale person and manager(who...
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W
Feb 24, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Loan foreclosure charges

I had brought a car from Cars24 and had signed the attached car loan agreement with Cars 24.

Attached is the "SANCTION CUM LOAN AGREEMENT" signed with Cars 24.

The preclosure charges mentioned in Page no 19 of the Car Loan Signed with Cars 24 stand as per below.

image.png

While i approached the ICICI where you are a partner, is now asking me to pay up 5.9% pre-closure charges on...
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B
bhup841
from JAIPUR, Rajasthan
Feb 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC transfer process delayed and Car purchase discount voucher worth 20,000/- not provided till date

Address:120, dronpuri colony, near 200ft bypass, Heera pura, Jaipur, Rajasthan 302021

Sir,
I Bhupendra Singh Shekhawat was sold my Hyundai Venue car (RJ45CL2689) to Cars24 on 26 November 2022. But RC has not been transferred till date. And my car purchase discount voucher worth 20, 000/- not received till date. I tried to call agent Mr. Rohit to resolve the issue but said agent has changed his mobile number. So I am not able to contact him. So I request you to please provide me Cars24 car purchase discount voucher...
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A
Ameysafe rider 121
Feb 18, 2023
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Car loan

Address:Datar Ali Pen Near Ram Mandir, dist raigad

As customer i am having full rights to make part payment and reduce the principal amount. Cars24 not allowing the same.
2nd concern is that cars24 taking NOC charges after foreclosure of my loan. If I am repaying the loan then they should not charge customer for NOC....
+1 photos
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P
Praveens5564
from Ernakulam, Kerala
Feb 14, 2023
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RC of my car not transferred to current owner by cars 24

My Tiago car (KL39P3375) has been sold to cars 24 on September 2022. In cars 24 website I can see that my car (KL 39P3375) is sold by cars 24 before 2 months. Still the RC is not transferred to the current owner. Now also the RC is in my name only. Please do the needful to transfer the RC to the current owner. My car is driving by some other person without changing name in RC.Fast tag also is in my name. Please consider my complaint seriously...
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P
Praveens5564
from Ernakulam, Kerala
Feb 14, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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File transfer not done by cars24

Address:Ernakulam

My Tiago car (KL39P3375) has been sold to cars 24 on September 2022. In cars 24 website I can see that my car (KL 39P3375) is sold by cars 24 before 2 months. Still the RC is not transferred to the current owner. Now also the RC is in my name only. Please do the needful to transfer the RC to the current owner. I contacted cars24 several times and they are not responding. My fast tag also is in my name. Some body is driving my sold car without...
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