CARS24 Services Complaints & Reviews

HI,
here i want to tell you that i have sold my car through your kundli, haryana office.
car details are :-
Owner name :- ANAND SINGH BORA
Registration number :- UK01C5813
Model :- FORTUNER
Maker's name :- TOYOTA KIRLOSKAR MOTOR

Regarding the above mentioned car I want to tell you that I had signed all the documents in your office that your office person had given me....

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Address: F 201 Marvel Ideal Spaceo, Jagdamba Bhavan Road,, Undri, Pune 411 060

I wanted to sell my cars through them and I had registered with them for the same purpose.
I had the car inspection done at their Aranyeshwar Road Branch in Pune. My relationship Manager assigned was Mr. Soumya Rahod, +[protected].
I have a hypothucation on the Car and I Had to get an NOC letter from the bank that I could sell the car and make good they payment to the bank directly through Cars 24. The said letter on the...

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Address: Chennai

I want to talk in tamil but there is no customer care language in tamil...

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I purchase neno car for a neno but car 24 fraud with me not proper answers any car 24 employees...

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Address: cars24 pune

Date of incident:-13/07/2020
I have given token amount Rs.10000 to car owner Nishant but due to some financial issue my car loan got rejected so that unable to complete deal.
As car deal is not fullfilled
Please try to refund my token amount from car owner Nishant...

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Address: Unitech Cyber Park, Tower B, 10th, Sector 39, Gurugram, Haryana 122003

I have booked a car from CARS24. The loan for this is approved and sanctioned by the finance department of the CARS24. After that CARS24 sent my file to ICICI Bank for loan sanction. When loan was already sanctioned by CARS24 then why they sent my file to ICICI Bank. It means they have an idea to make any kind of fraud with me. The Car booked is cancelled by the seller as CARS24 is not going to make the full payment of the car to seller,...

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Address: Kurji More, Opposite Devisthan (gate num 61) Near Kurji Holy Family Hospital, Patna, BIHAR

Respected sir/madam

Myself, mohammad jamir anbar, i would like to inform you that i have purchased a car (Hyundai i10 sportz, regd. No. Br01av8745) on 12th of february 2020 from cars 24, patna, bihar. I have paid all the processing amount and extra 1500rs (Rc transfer hold back money) which has been taken by mr. Sachin (Cars24 relationship manager, patna, bihar) on 20 of february 2020 and his contact number is [protected] and...

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This complaint is regarding my party peshi hold back amount. While surrendering my vehicle to cars24 they hold back my rs 30000 out of which rs 20000 for noc and rs 10000 (Transferred on 16th december) was for party peshi. I was informed that the noc amount would be returned once the documents processing would be done and the party peshi amount would be returned after 4 months. The vehicle was surrendered on 13th december and as promised...

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Address: 400068

I had booked an appointment id #[protected] with them for my car inspection and made an online payment of rs 299 on 22nd feb 2020. The appointment was scheduled for 25th feb however no one came for the inspection and they even did not bother to inform me that no one will come. I had to call them up many times to raise a request for the refund and the ticket numbers are 261381 and 250808 respectively. I was told that i will receive the refund...

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Address: Cars24, Avinashi Road, Coimbatore, 641035

Still haven't received my full payment.
Date of visit: dec 31
Date of sold: dec31
Total amount quoted from cars24: 105000
Date of complete payment promised to me: jan 3-6

Still haven't received complete amount, as 10, 000 is pending from cars24. Bad experience from cars 24 and false commitment to the customer. Should value the need and time of customer even if its 1 rupee....

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Address: 2nd Floor, CARS24 hub Huda Parking, Trilium Avenue, sector 29, Gurugram, 122009

I booked hyundai i10 2011 model with cars 24 last week (Aug 17, 2019) and paid token amount of rs 20, 000.

Yesterday (Aug 24, 2019) afternoon i went to take delivery of my car and found 2 additional issues which were not earlier (Stiff clutch, driver window side motor not working). Also since these 2 issues were not earlier at time of token and was not mentioned in their online published inspection report.

Raising...

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I sold my car in cars24 jadavpur branch on 12-july-2019. The appointment id is [protected]. The car price was estimated to be rs. 1 lakh and 60 thousand. I was promised, after delivery of my car, i will receive the payment within 2 or 3 days. I delivered the car on 15-july-2019. I'm yet to receive the payment even after 3 weeks. I have followed up with cars24 multiple times. I have raised a ticket in the customer care support on 01-july-2019...

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Address: 101, NH-5, Railway Road NIT 5 Near Bankey Bihari Mandir, Faridabad, Haryana 121001, Faridabad, Haryana, 121001

I purchased a car skoda rapid through cars24 on 28th july 2019. As per your people and saying, i trusted the report you mentioned on your website about the car health and condition. However, i was cheated by your people as the car health was found completely different then your report says. I'll attach all the screenshots and pictures for your reference.

I took that car on saturday (3rd aug 2019) to skoda service center in...

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Address: Ludhiana, Punjab, 141008

I have bought tata tiago on 10th of june 2019 and i have paid for all documentation thru cars 24. But on handing over the car documents nothing is told me about car insurance transfer. Even they told me that you do not need to get insurance as this is valid till 31.01.2020. What a misstatement they have made? And even not explaining the process of insurance transfer. It is told to me that cars24 will take care of all documentation but very...

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Address: Phase-2, NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201304

I sold my car Indica Vista in Phase-2, Noida branch in April-2019. While transferring the money, team told me that they will hold INR 10, 000 for party peshi in RTO office and once I appear in RTO office and sign the transfer documents the amount will be released in couple of hours. I did went to RTO on the scheduled time on 20th May and it's been exactly one month, I have not received my full money. After waiting for almost 10 days, I went...

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Address: New Delhi, Delhi, 110077

I visited cars24 yesterday where I was offered a price of 168000/- for my car, I got the best offer from other dealer giving 190000/- now I want to cancel my deal but they are asking for 5000/- as a penalty charge.

Why should I pay this give me the best price I will go with the deal.

Also the behaviour of the branch person was pathetic, worst services cars24....

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Address: Hyderabad, Telangana

Website: www.cars24.com

Hi, i got my can evaluated but now i'm not interested in selling my car. I got 1000 rupees token amount.

But now to cancel the deal they are asking me 10k which is not fare. I wasn't told about the cancellation procedure before. This is fraudulent activity.

I spoke with the executive but they are not willing to co-operate. I told them i'll go to consumer court /legal but they said i can do whatever i want. br...

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Address: New Delhi, Delhi, 110085

Website: www.cars24.com

I had visited cars 24 office on 21st March, 2017 to sell my Tata Zest Car, they first told me that there is a procedure that we will inspect your car for 30Minutes than we will upload the information online and our partners will bid for 20minutes, after that the final bid will be our purchasing price and you need to decide whether you want to sell it or not at that price. They told me that I will have to take the final decision there only...

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Address: Mumbai City, Maharashtra, 400037

Website: www.cars24.com

I want to sell my car and put adv.in various web site, their person called me and offered me that we are the best company available in india which will offer best price for your car and fix appointment in their office for car inspection and valuation,
We gone their with our car from sion all the way to their goregaon mumbai office and they talk very big but after their technical person inspect the car who doesn’t have the basic...

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8 Comments

Have it documented on mail from your salesperson that we dont have to visit the RTO for peshi in up if we give up 10000 INR.Now we are getting calls to visit Bareilly RTO.Please note In Up i could have sild car for 30k higher but i found it convinient to sell it here and the girl promised on mail that our 10000 will be forfieted and car will be transfered.We were committed that the car will be transfered in new buyers name.my car is up25bn8995 honda amaze.Now we get sms that money is forfeited and it is not repsonsibility of cars 24 to get it transfered.Kindly transfer the car in ame of the new buyer and share proof in this regard as coimmitted without us having to go to bareilly.

CARS24 Services customer support has been notified about the posted complaint.

May 28, 2025

Updated by CHARAN KAMAL SINGH AHUJA I have required mails from your employees on same stating afetr 10000 is forfeited the CAR will be transfered in new owners name.

CARS24 Services Complaints & Reviews

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CARS24 Services reviews & complaints page 5

Not Possible to visit for party peshi at RTO

Not returning my RC book and Charging me fine after they cancelled the deal

Customer care

Fraud to car dilevari

Request to Refund token amount from Car owner

Cancellation of the deal and Payment is not returning

RC hold money not yet received

party peshi hold back amount not returned

regarding my car inspection charges that i paid of rs 299

money still not deposited and cars24 employee declining the call while calling

refund of token money

car sold on cars24 but not received payment after 1 month

I was cheated about car inspection report & expert verdict

insurance and second key of car not delivered

party peshi money not released

deal cancellation

I want to cancel the deal

Purchased my car, given taken money but not giving me the complete payment.

Great cheaters, never ever believe them...

Peshi money

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CARS24 Services Complaints & Reviews

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CARS24 Services reviews & complaints page 5

Peshi money

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