CARS24 Services Complaints & Reviews

I have sold my car to Cars24 and party peshi has been completed at RTO KMM on may 18 and it’s been almost 3 weeks and yet my hold back amount is not deposited into my account. I have to call them everyday and nobody cares....

I am receiving unwanted spam calls from Cars 24. Pls add my number in DND list - [protected]...

I have been repeatedly requesting for the ledger statement for the car purchase done by me as per Invoice # C2C[protected].

I had purchased a car from your company's Mulund (East), Mumbai hub last year. I wanted details of payments done by me and hence have been repeatedly requesting for the ledger statement to your hub as well as customer care team but none have responded favourably to my request....

I had sold my suzuki baleno UP78FX9389 in the month of april 2023, i had handed the car on[protected] and got the part payment in my account. I was told that the loan amount will be pid to HDFC bank directly as CARS24 had got tie up with HDFC bank and i need not to do anything now, i was told that loan amount will be paid through IMPS to HDFC bank.
On[protected] i got a message from CARS24 that the loan amount had been paid to my loan...

Your service is third class and your staff is also third class.
Recently book my appointment for used car sale.
One telecaller is book at my appointment successful and I also receive message on WhatsApp your appointment is booking successfully but after sometime another telecaller call me and say so you want to sell your call I said already booked appointment in cars 24 she say sir no any appointment received please wait I will...

Dear Sir,

I had sold my car Xylo UK08AV9003 on[protected] at Cars24, Dehradoon Office and i was told that on the transfer of the vehicle to the new buyer, all the relevant documents like copy of Form 29/30 or Transferred RC will be provided after the final sale and transfer of RC to the new buyer. On[protected] i have a sms that RTO has processed the RC Transfer and transfer proof can be downloaded using a link provided but...

Unwanted calls from different numbers for sell car, i told them many times but they call me daily, i talk to customer care also nothing work...

I have perched Auto 800 and below car problem detected in 3 days after perched car

Problem-1- Engine Heating

2.Petrol Tank containing Air
3-Engine Blocking
4.Self start is not working properly
5.digi open close is not working properly
6.Sound system not working
7.Break sounding
8.gas missfiring
8.digi sockupser need to change

Please Revert all car...

I have perched Auto 800 and below car problem detected in 3 days after perched car

Problem-1- Engine Heating

2.Petrol Tank containing Air
3-Engine Blocking
4.Self start is not working properly
5.digi open close is not working properly
6.Sound system not working
7.Break sounding
8.gas missfiring
8.digi sockupser need to change

Please Revert all car...

I bought a car from cars24 last year July on loan . The car price was 4.09lacs and I had given around 60 thousand as down payment and my EMI was Rs. 9638 per month which I gave till february 2023. I had lost my job on january 2023 hence couldn't pay my EMI on March. I started getting calls from cars24 loan department to pay the emi but as I couldn't pay the emi on due date which is 7th of every month, an executive from their end started to...

An employee of Cars24, Mohali, Punjab has been calling repeatedly for Cancelled Chq. And Aadhaar although I have not accepted the offer they have given. Employee name is Sumit Kumar - [protected]. Beware of such Frauds

We have also made a compliant at Customer Care Number[protected] on 10/05/2023...

More than a year...transfer my RC...

RC is still in my wife's name even after the car is sold for more than one year. It was sold on 29th Dec 2021...

I have sold my car MH 02 CB 1399 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me....

Please look into our return request urgently.
We are being denied the return saying that a repair has been done during 7 day period.
But actually no repair has been done and your support person has fooled my father by sending an acknowledgment email using my 70 year old father's phone....

Every day I receive an number of calls from cars24, after refusing so many time I get call, and today the supervisior Ashutosh gives a warning and said you will get calla always do what you can do when I said this is recorded line he said I don't care do what you can do...

Hi i am one the partner from cars24 while i am purchasing vehicle from cars24 by online bidding type. In the inspection report was keeping all good after we completed payment taking vehicle delivery the cross checked the vehicle totally damage and engine also not in good condition after taking to the customer care he was saying we don't want to take vehicle back and you only want to take...

I have sold my car MH 02 CZ 4847 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me....

I m pradyumna kumar palai. I have purchased a used Hyundai eon megna 2015 from cars 24, sector 18, noida. Date on 30/12/2022. After 90 days i haven't received my RC....

Our car was sold under appointment id [protected] on 26th Nov and since then we are waiting for peshy amount 5408/- which was withheld by you. Can you please help acknowledge and expedite ?...