[Resolved]  Cashe — Payment not reflecting and unwanted autodebit

CLN 9686417
I paid my final EMI on 8th auguast 4 days prior to EMI date. And still now payment not reflecting. And getting automated calls and emails. Somehow today somebody called and asked me to share the screen shot of payment. And I did and she told me to send email to [protected]@cashe.co.in, if there is anything else. I have send more than 20 emails... Only I am getting automated reply. Ticket raised nk one is calling me back. And they initiated an auto debit and again the check bounce. Last month also they did same. And confirmed me. They will remove the auto debit.
Atleast show some responsibility to reply back to customer.
I always due the payment prior to due date and still these kind of response.
Pls help to close the loan and the auto debit.. Pls
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Aug 13, 2022
Complaint marked as Resolved 
Resolved
CASHe customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2022
CASHe Customer Care's response
Dear Neelima, We wish to inform you that Auto debit facility deactivate once loan completed.

We request you to please revert with your bank statement reflecting the bounce charges and we shall look into it.

Thank You,
CASHe Support Team
Complaint comments 

Comments

Sir
I have made my all EMi done in Advance, and now want to close all mandates, pls help because after clearing full payment...yet money debited as mandate fail charge pls help me sir

My excess EMI was auto debited on 30/08/2022. Screenshot attched

Raj5950's reply, Sep 8, 2022
I have closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
Regards
Rajeshkumar P S
9496404113
I chave closed my cashee loan on 26/08/2022.But after closed EMI of Rs 8958 was debited my account on 30/08/2022.Kindly refund my excess EMI of Rs:8958.Loan No:1274723
Regards
Rajeshkumar P S
[protected]

Is it resolved? I am facing same issue. Really depressed and frustrated
Is it resolved? I'm facing same issue

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