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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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CC Avenue Phone Numbers

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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
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+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 22

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S
Subhnakar
from Mumbai, Maharashtra
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ccavenue refund of failure transaction on artradco

Address:Sector V, Salt Lake, Infinity Think Tank, Kolkata, West Bengal, 700-091
Website:CCAvenue

Dry fruits was ordered through online and payment was also been paid on protected gateway CCAvenue on 3rd March 2020. its more then 48 hours and there was no answer from them. not sure payment is done or failure as no confirmation from marchant site. i wanted to get the money back as the transaction is unsuccessful.
I wish that my consumer complaint will be addressed and get resolved soon....
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Address:711316

I have booked bharat gas lpg cylinder on 27/02/2020 and made online payment using google pay. Amount of ₹ 878/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Later it's showing payment failure. Payment made through ccavenue.
I'm attaching the upi payment receipt.
Kindly look after this matter and do needful so that i get refund....
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A
Athmica Harish
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money deducted

Address:Kodagu, Karnataka, 571252

Hi
I placed an order at only website for rs 600 on 22/2/20
The amount got debited from my account but the merchant did not receive any order or notification
Could you please refund my amount of rs 600
I contacted the only customer care and phone pe customer care. Only people have not received any payment but phone pe people agreed upon the amount being deducted
Please give me my refund within 3-5 working...
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I made an online payment against gas booking and paid rs. 849.0 with google pay. The payment is done and still bharat gas website shows pending.

I tried to contact cc avenue on chat but i am stuck on queue position 6 for forever now and there seems to be no resolution.

Attaching picture of the payment, upi ref id and google pay ref id. However, i have hidden my upi information. If needed, i can share them on...
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S
Samsani Hymavathi
from Mumbai, Maharashtra
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money deducted - showing not paid bharat has bill paid through upi ccavenue

Address:Mumbai City, Maharashtra, 490708

I have paid bharat gas bill yesterday through gpay ccavenue. Amount 829.50 been deducted and status showing payment failed.

Today i received cylinder and again i have paid full amount.

Please refund my amount which is paid through gpay.

See attached photos for the same.

Please refund the amount asap...
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Address:Panskura banamali college, po- Panskura R.S., Purba Medinipur, West Bengal, 721152

Sir
Upi/[protected]/p2m/ccavenue
[protected]@icici/ccavenues
This is my transaction id dated on 06/02/2020
Sir i pay admission fees to my institution through google pay
Bank statement shows the amount debited.
But institution says fees not paid till now. I request you to tell me that is my payment accepted by cc avenue or not? If not please refund the amount....
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R
rau.sonawane
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www.reliancegeneral.com

I paid Rs.2277/- as a premium of Relience General Motor Bike Insurance on 28th January 2020, still payment is not received to Reliance Insurance. I'm requesting you to refund my money.

My Order - C[protected] on https://www.reliancegeneral.co.in for INR 2277.00 on Date : 28/01/2020 at 09.30.21 AM

CCA Ref No.[protected]...
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S
selvam1030
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bharat gas booking - amount deducted but status is pending

Address:560016

I have booked bharat gas lpg cylinder on 30/01/2020 and made online payment using upi. Amount ₹ 717/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
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Address:641035

Amount was deducted by ccavenue for buy a reliance general insurance policy 1048rs was deducted but still now i didn't get my policy from reliance... I hate this there even didn't response for my complaint mail... On 27/01/2020 there deducted my amount... Your order#c[protected] on https://www.reliancegeneral.co.in for inr 1048.00 was successful. Cca ref no:[protected]... This is what there finally reply after deducted my amount... I want...
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P
Prashantpvm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bharat gas payment

I have booked bharat gas lpg cylinder on 22/01/20208and made online payment using union idebit card. Amount ₹ 714.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction pending....
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Address:Nagpur, Maharashtra, 440022

While booking flight tickets on yatra.com on 08/01/2020 at 16:44 hrs amount of rs 11625/- was deducted from my account and flight tickets were not booked. Yatra.com confirmed about they have not received response from bank for booking ref no[protected]. Till date i have not received the amount of rs 11625/- back in my account. Bank shows deduction of rs 11625/- with description as pos:ccavenue travel/mumbai/[protected]. Kindly arrange...
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Address:560066

Rs 25911.00 debited from a/c **0135 on 31-12-19 to VPA ccavenues@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
Rs 25911.00 debited from a/c **0135 on 31-12-19 to VPA ccavenues@icici(UPI Ref No[protected]. Not you? Call on [protected] to report
UPDATE: INR 25, 911.00 debited from A/c XX0135 on 31-DEC-19. Info: UPI-CCAVENUES-ccavenues@icici-ICIC[protected]-collect-pay-reques. Avl bal:INR 11,...
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R
Ravindranath Punyamurthy
from Bellary, Karnataka
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non supply of books from bharat law house

Address:M/s Badri & Co., CA's Anantapur Road, Ballari, Bellary, Karnataka, 583101

Sir, i have placed order for supply of "landmark cases under direct taxes" by s. Rajaratnam a set of 4 volumes with m/s bharatlawhouse.com through ccavenue payment gate way on 10th december, 2019.

Order ref no. 14378 dt. 10.12.2019 for rs.6880 paid through kotak mahindra bank ltd.

I am unable to reach to them nor getting any reply for mail.
Ravindranath punyamurthy
[protected]...
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A
anusree manna
from Kolkata, West Bengal
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air ticket not booked

Through vistara web portal,
I have booked flight tickets for vistara (15th feb-21st feb) from ccu to ixz and ixz to ccu for four passengers. Kindly confirm the status of this order no: [protected] for amount 44128.00.. The amount has been deducted from bank and received in ccaveanues as well, but still not received any confirmation from vistara. Kindly confirm asap.

I want refund money or please book the tickets!...
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N
Nandha kumar SNK
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge amount debited but recharge not done

I have recharged my jio number using myjio app upi mode through payment gateway @okhdfcbank on 05 december 2019 at 10:24 pm. Reference id is[protected].

Though money has been deducted from my bank account but my recharge has not been made.

I therefore request you to look into the matter

I have hereby attached screenshot of the payment made....
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I
ivanshu mehta
from Balotra, Rajasthan
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payment

I recharged my jio number [protected]
Payment got approved but recharge didn’t happen.
Recharge date 5/12/19.
Upi id [protected]@upi
My transaction id is [protected]
Transaction time is 22:42:01
I request you to please either return the money or process my recharge request.
Total recharge amount is 399.
Kindly process my complain as soon as possible.
Thank you...
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C
Chiranjeeviperala
from Mumbai, Maharashtra
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ccavenue jio recharge payment made but recharge not done

Address:3-10-89/3/a, Gokhalenagar, Ramanthapur, Hyderabad, 500013

I have recharged my jio no. Using myjio app upi mode through payment gateway [protected]@okhdfcbank on 05dec 2019 at 10:06pm against reference id[protected]

Though money has been deducted from my bank account but my recharge has not been made.

I therefore request you to look into the matter

I have here by attached screenshot of the payment made....
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L
Lingaraj Narendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from account but showing transaction failure on gas booking page

Address:Dharwad, Karnataka, 580020
Website:Bharat gas

I ordered lpg bharatgas on[protected] and payment done online but its showing as failure while i paid it from paytm upi the money deducted but no refund processed... This is second time i am facing the same problem... Even though the amount is deducted from my account there is display of payment failure on bharatgas app... Please help me with this regard....
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V
Vivek Kichusree
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payment failure

Address:Thiruvananthapuram, Kerala, 695572

I have booked bharat gas lpg cylinder on 01/12/2019 and made online payment using upi hdfc. Amount ₹ 692/- was deducted from my account but still it showing payment status as failure on bharat gas cylinder booking site. Payment made through ccavenue on ref no[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
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N
Nijalingappa
from Mumbai, Maharashtra
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bharatgas payment failed.

I have booked bharat gas lpg cylinder on 20/11/2019 and made online payment using phonepe. Amount ₹ 683.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue transaction id is ici98af88c6d7584aa8b86a6f87b04059ed & utr no.[protected]. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this...
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