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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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CC Avenue Phone Numbers

Phone
+91 22 6742 5555
148
88
+91 22 2600 0816
42
22
+91 22 6692 0419
29
24

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Fax
+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 26

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R
Rushikesh8
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refund delayed

Address:PLOT NO.39 KRUSHAK COLONY RAM NAGAR, Amravati, Maharashtra, 444603
Website:CCAVEANUE

I filled my m. I. T. Form on 15 march 2019 and instead of 2000 rs an amount of 4000 rs was deducted from my account. I accept that you kindly took err of it and mailed me about refund on your own but 4 days have past over this incident and i am in urgent need of the money you did deduct so please its my earnest request to you to not to delay my refunding process anymore...
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P
Pavan kumar agarwal
from Kota, Rajasthan
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refund of transaction failure hemant

Address:room no. 279 aayakar bhawan, Mumbai City, Maharashtra, 400020
Website:yu

Sir,
I have made transaction on 8 march 2019 tgconnect.co.in payment gateway was ccavenue. my money is deducted from my account not received on merchant website. they said refund will be received within 7 days but i still not received my money

Details is as below
Transaction id 3548324
CC Avenue Ref.[protected]
date[protected]:41:27.83
INR 3916.08
Mob. [protected]
Hemant...
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N
Nuguri Sudheer Kumar
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dhd d5 selfie drone with camera

Address:H.no.3-6-645/3, flat no 202 , Sree nilayam appartment , himayatnagar, Hyderabad, 500029

Hi I am Nuguri Sudheer kumar from Hyderabad, I have ordered the. DHD D5 selfie drone with camera foldable pocket Rc drone phone control ( Russian collaboration) through online, but so far I have not received any drone and the payment was done by me through HDFC credit card. Kindly refund my payment. It is big fraud. Your Order#25579206 on https://payments.bigcommerce.com for INR 3874.00 was successful.CCA Ref No:[protected]...
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A
Anbusb
from Chennai, Tamil Nadu
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unauthorized transaction on my credit card through ccavenue

Dear sir,

On march 9th 2019 at 12.28 pm unauthorized transactions done twice of rupees 5000 to cc avenue.com using my credit card number [protected]. There were two transactions done of amount 5000 into cc avenue. So totally 10000 rs done. I register complaint to cc avenue, they share the beneficiary details for reported fraud transaction. I trying to call for ordered bill number. They said that "i don't have back account....
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S
Sakthisaravanan
from Chennai, Tamil Nadu
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unauthorised transaction on my credit card

Dear sir,

On mar 7 2019 at 12.53 pm unauthorised transactions done twice of rupees 5000 to cc avenue.com using my credit card number [protected]. There were two transactions done of amoun 5000 into cc avenue. So totally 10000 rs done. Attached the photo copy proof of transactions. Please do the needful to retieve the amount as soon as possible.
Thanking you......
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S
Sakthisaravanan
from Chennai, Tamil Nadu
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unauthorised transaction on my credit cards

Dear sir,

On march 7 2019 at 12.53 pm unauthorised transactions done twice of rupees 5000 to cc avenue.com using my credit card number [protected]. There were two transactions done of amount 5000 into cc avenue. Attached the photo copy proof of transactions. Please do the needful to retieve the amount as soon as possible.
Thanking you......
+2 photos
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G
Gayathri Sivakumar
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amount debit twice but not refunded back

Address:373/37 a, sugantham apts, paneer nagar, mogappair, Chennai, Tamil Nadu, 600037

On 31st of january i made a payment through cc avenue for rs 3416. The amount got debited twice for me. Ok contacting the insurer i learnt that payment was received by them only once. Can you confirm if there is issue with the payment gateway. I have been following up with this issue to various parties involved in the payment. I have attached with this complaint the screenshot of payment made through google pay and screenshot of my bank statement...
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S
Satya sheela
from Tadepallegudem, Andhra Pradesh
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fraud transactions done by using credit card.

Address:502032
Website:Cc avenue

Dear sir,

On feb 4 2019 at 12.38 pm unauthorised transactions done twice of rupees 9999 to cc avenue.com using my credit card number [protected]. There were two transactions done of amount 9999 into cc avenue. Attached the photo copy proof of transactions. Please do the needful to retieve the amount as soon as possible.
Thanking you...
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P
prasadkumarsn
from Konanur, Karnataka
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regarding the issue of payment

Address:the national college basavanagudi, 560004

Namaskaram
iam prasad kumar
i have register a yogasana class in ishafoundation in online.i paid money using phonepay app Rupees 3800.
but my amount was deducted there is no recipiet for my payment ..phone pay says my amount was deducted to ccavenue@icic . isha foundation says they are not received money.
please solve my problem.
thanking you
prasad...
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K
Kudpi Raj
from Mangalore, Karnataka
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non-payment of amount debited to my card.

Address:Dakshina Kannada, Karnataka, 575006

Hi i had opted for renewal of license on avast internet security software yesterday, an amount of rs.1799/- has been debited to my debit card but payment has not been made to the merchant company.

Transaction was successful as per sms from the merchant bank.

I have also sent you email regarding the issue little while ago.

Please look into the matter, credit the merchant company or reverse the amount...
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A
Amanbansal0291
from Delhi, Delhi
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double deduction refund for upi transaction

Hi i made a order online on ponycraftstore.com which took me to cc avenues payment gateway for payment.

I first tried paying through upi from my bank payment was successful but ccavenue showed not successful and asked me to try using another option. Then i used my debit card to pay the payment was successful.

But i want refund for the first transaction as the payment was done from my end resulting in double deduction.br...
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S
Somesh001
from Anandnagar, Uttar Pradesh
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upi transaction failed but not refunded

Address:Faizabad, Uttar Pradesh, 224001

On 18/02/2018 at 2.00 pm i made a payment at www.fhconline.co.in through upi, the payment was made to ccavenues@icici. The amount of rs. 11050.00 was debited from my account but the transaction was failed on the website. I called customer care but they didn't resolve my difficulties. Please resolve my problem and refund my money back. The image regarding my transaction is here below....
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B
Bindu Gowda 17
from Bengaluru, Karnataka
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complaint about videocon d2h recharge

Website:Videocon d2h

I have made d2h recharge through cc avenue gateway on 08/02/2019 by paying rs 242/-.
But the service provider telling they didn't receive the amount and my videocon d2h account is showing zero balance. Kindly solve the problem as soon as possible.
Details are as below..
Order no. =[protected]
Ccavenue ref=[protected]
Amount=242/-
Date+08/02/2019 at 11am...
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B
balibpa
from Mamallapuram, Tamil Nadu
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failed transaction through ccavenue not credited back to my bank account

Address:Kanchipuram, Tamil Nadu, 603202

I have done a month back two different transactions to pay my house property tax in epanchayat portal and while paying used upi option in bhim and it redirects to ccavenue through them the said transaction amounts got debited from my sbi account. But both these amounts didn't reach the panchayat account against my property tax payment account hence i raised an issue. After that one transaction amount reverted back to my account but the other...
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V
vasant.a.deshmukh
from Mumbai, Maharashtra
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recharge of my mobile not done

Address:Pune, Maharashtra, 411041

I paid rs 122 on 01.02.2019 for mobile recharge of rs 120 through ccavenue route using sbi internet banking. My mobile no is [protected]. The ref no is[protected]gafhxx017. Please refund back my payment of rs 122 through internet banking immediately.
I was to renew my virus net protection but found the route as ccavenue and i stopped due to my bad experience of your service. I will do that only if i get refund immediately.
Vasant...
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B
bsukadev
from Bhubaneshwar, Odisha
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unauthenticated transaction from my sbi credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello, yesterday i had received a call ([protected]) on behalf of sbi credit card team and they told me to share the card details for increasing my credit limit then they ask my otp so i ignored, after some time i get to know the deduction (Inr 10000) through my email id because the sbi registered mobile number not working.

10000 deducted from my sbi credit card without my knowledge... The resisted number not working so today...
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D
Deepak Rawat
from Satrikh, Uttar Pradesh
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regarding refund

I had provided all the details to them. Still they are not providing me refund. They are not receiving my calls. And they refused my refund. Ccavenue fraud company. My no. is [protected]. I have fill Rural Urban Sansthan form and paid fees through CCAvenue. But when the exam got cancelled. I mailed to CCavnue to refund my fees. They asked me for details. And i had gave all the details regarding online payment. Still they are not writing me...
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V
Vartika Patel
from Noida, Uttar Pradesh
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irctc ticket cancellation refund

Address:New Delhi, Delhi
Website:Ccavenue payment gateway

I booked my ticket through irctc using ccavenue payment gateway at 18:32:32 on 04-dec-2018.
Description: ccavenue[protected]
Of rs.676.00.
Pnr no. [protected].
Due to change of plan i cancelled it, which gave me a refund of rs. 465.
Refund id :[protected], but didnt receive in my account.
I called irctc customer care they told me that refund has been withdrawn from their side on 24 dec 2018,...
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Address:Mumbai City, Maharashtra, 411046

I had filed a complaint on this portal regarding delay in reversal of amount of my cancelled motor insurance policy on this link:

ccavenue-c2198755

I had provided my email id in this complaint to get relevant resolution from ccavenue support. But there are some cyber criminals who track public forums and collect email ids to...
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R
Rangaswaroop
from Tanuku, Andhra Pradesh
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ccavenue.com ccavenue failed transaction deducted money

Address:Mumbai City, Maharashtra, 400054
Website:ccavenue.com

I was writing to agent priyanka kargutkar & rakesh kindre and not resolved my issue, as they have mentioned for further investigation am updating my payzapp wallet and order number. Bank side information:i have made a transaction on godaddy using wallet payzapp with ccavenue gateway with invoice / receipt / order number #: [protected]. The amount 693.85 inr was deducted from my card. This transaction happened at avenues india pvt ltd - godaddy...
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