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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
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+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 25

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F
Falcon786
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

I had purchased from coveritup.com they have made me a Partial Refund of RS 521 on 27.05.2019 vide reference number [protected]. When asked to merchant they said they have done refund it's with the payment gateway. But till today I have not received the Refund. Please Help Me Please.

I have checked my credit card statement and no Refund Done Still....
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G
Goutamyadav7
from Mumbai, Maharashtra
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money got debited from account and hasnt reached to the sender

Address:bandel hindmotor para, Hooghly, West Bengal, 712123

Actually i’ve made two payment through cc avenue and the amount was 105 and 105 each rs but suddenly a pop occurred and saying “it’s not safe please re submit “. Money got debited from my account but nothing happened then error. I mean it’s totally fraudulent kind of thing. Please do something and give me my money back.
Order ccavenue reference order date

[protected] [protected] 28/05/2019 11:56:11...
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K
Kripali Rathod
from Mumbai, Maharashtra
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amount deducted twice for one transaction

Address:Berkheda Bhel, Bhopal, Madhya Pradesh, 462021

While submitting fees for symbiosis through google pay payment method of rs. 807.08 got deducted twice on 11th may 2019. Kindly note two transaction numbers towards same transaction upi/[protected] and upi/[protected]. The first transaction showed failure and when attempted second time both the transactions succeed. The gateway was cc avenues
Kindly look into this, it's been long i'm waiting....
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M
mannvarma
from Varanasi, Uttar Pradesh
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failed transaction, account debited but not received by merchant.

Address:K15 SONAL APARTMENTS 36 AN JHA ROAD GEORGE TOWN, Allahabad, Uttar Pradesh, 211002

Today as on 21.05.2019 at 12:02 PM I transacted an amount of Rs 2390.00 through SBI NetBanking, at following website to pay my property taxes:-

www.prayagrajsmartcity.org/dpayment/dpayment.php

Transaction didn't go through but amount debited from my account with the following SMS
"""""'
Thx for INB txn of Rs.2390.0 frm A/c X7181 to Avenues In... Ref#IGAGELVWM2 on 21May19. If not done, fwd this SMS...
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G
GomathyAiyer
from Mumbai, Maharashtra
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ahmedabad property tax payment made online through ccavenue web site.

Address:Ahmedabad, Gujarat

Today a payment towards my property tax due of ahmedabad municipal corporation was done and the amount of tax got deducted from my hdfc bank account. But when viewed the status in the ahmedabad municipal corporation web site (Ahmedabadcity.gov.in) its showing as outstanding, meaning amount not processed to ahmedabadcity.gov.in. Immediate coresspondance via email and online complaint done. No response till now. Tried your customer chat option,...
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G
GomathyAiyer
from Mumbai, Maharashtra
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debit card payment not credited to concerned department

Today an online payment towards my ahmedabad municipal corporation property tax bill was made through hdfc bank debit card and the amount got debited from my hdfc bank account. Attachment of amc property tax bill and the amount got debited to my hdfc bank account is attached herewith. But the amc property tax department has not got the credit and as such showing as outstanding. Please pay the amount to the credit of ahmedabadcity.gov.in towards...
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M
Malukart Pradeep
from Bengaluru, Karnataka
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the company is not responding to our request

Address:9122 Tata New Haven, Vaderahalli Cross, Mathahalli P.O, 562162

We have requested cc avenue to change our bank account in feb 01, 2019. Later on feb 07, 2019 as per their request we have filed all the details in the form specified by them. Still no action from their side.

On may 01, 2019 we again reminded them it is very urgent and we cannot do business because of this. All the payments are still routed to our old bank account.

Still there is no response....
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U
uzir
from Guwahati, Assam
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request for refund of money

Address:6, Sugam Path, Nabin Nagar, R G B Road, Guwahati, Assam, 781024

Sir,
I hereby inform you that, i have paid rs 1320/- through net banking of sbi on 19/04/2019. The amount is deducted from my account and transferred to ccavenue vide order no. Cdr/c04/19/19/180712 dated 19/04/2019, but, may be some network problem the process was not completed.
So, the amount is not shown in the bww smarttouch account and my transaction is not complete.
Therefore, i request you to kindly verify the...
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P
Pradeep India
from Satna, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted (tran. not complete)

Address:satna, 485001

Dear sir,
Mai ne 3/4/2019 ko mponline se 2540 ka transaction kiya tha. Par wo failed ho gaya aur account 2540 deduct ho gaya. Iske liye mai ne mponline me complaint bhi kiya par unka status ye tha. [ i can not recived amount 3/4/2019from your card num. 6521*8003410 if deducted your money please contact to the cc avenue payment getway or bill desk for the same enclosed the report..

Mponline transaction application number....
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A
abdul naby
from Mumbai, Maharashtra
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amount deducted twice for same transaction...

I was paying for my airasia ticket checkin through ccavenue it directed me towards paytm first i used my card as payment option it failed by saying transaction error so i reinitiated the process and this time used upi... it went through successfully and the amount was deducted but after some time again the amount was deducted.. idk what to do or who to contact so I am posting here hoping for resolving this issue asap....
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T
Thejaswi Motapalukula
from Hyderabad, Telangana
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payment status

Address:H.No 8-3-228/678/1009/129,near brahmamgari tem,karmika nagar, near yousufguda,hyderabad, Hyderabad, Andhra Pradesh, 500045

I have booked bharat gas and made online payment using upi (Phone pe). Amount 762/- was deducted from my account but still its showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed. I want any conformation message or please refund my money if that is not possible...
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K
Kaustav Basu
from Bengaluru, Karnataka
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transaction failed but amount deducted

Hello team,

I was trying to pay my broadband bill to ttn broadband service. Amount was deducted from my account but not transferred to ttn broadband. So i paid again then it was successful.

Please check below transaction details

Transaction date : 18/04/2019 21:35:11
Order number : 670813
Ccavenue reference :[protected]

Please check and let me know.
Thank...
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S
surensonnu
from Coimbatore, Tamil Nadu
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transaction failure but payment debited

Address:641601

I have made a transaction using ccavenue paymentgate to merchant site (Vk digital). Due to some technical problem, the payment was deducted in my account and the transaction was failed. I request you to refund the amount which was deducted from my account.

Utr no: ib/ccavenuef/[protected]/[protected]
Amount : rs.4000.00
Processing charges : rs.29.00...
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J
Jigar Pawar
from Mumbai, Maharashtra
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fraud transaction

Address:Ahmedabad, Gujarat, 382350

Dear Sir/Mam,

This is ref. to regarding fraud transaction on today afternoon 12.39 pm. I have registered complain by calling Toll Free No.[protected]. They have blocked my SBI Credit Card.

I got call from this number :[protected]Fraud Number) regarding Reward Points Verification.

Amount of Rs. 9899/- Fraud Transaction done from my SBI Card.

Please do the needful.
br...
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riblr69
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue of refund amount for ccavenue reference # 108509582047

Address:RISHABH INTERNATIONAL, No. 1094 Unit No.13, GROUND FLOOR, SPA PLAZA, OTC ROAD, Bangalore, Karnataka, 560002

Dear sir/madam,

We kind requesting you to check both receipt your's and shopdealclue and match it. As per check everywhere you have sent short money rs. 10, 000/- into my original payment mode. Shopdealclue initiated full amount of rs. 1, 10, 695/- due to order cancelled by shopdealclue and you have not sent full amount in to my account. There is clearly mentioned about net payable amount rs. 1, 10, 695/- in the mail and order...
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J
jvlahari
from Kharagpur, West Bengal
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failed transactions

I did 4 transactions on night of december 11, 2018. But 3 of them failed to transfer money but the amount had been deducted from my account. The order number is g[protected] to greedge. And the 3 ccavenue reference numbers for failed transactions are:
1.[protected]Rs.8000)
2.[protected]Rs.8000)
3.[protected]Rs.8000)
The 4th transaction was successful. But the paid amount for other 3 transactions didn't...
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P
Priya Koh Simai
Oct 9, 2021
This thread was updated on Oct 9, 2021
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ticket wasn't booked but money deducted

I performed a transaction in the Indigo airline mobile app while booking my flight ticket. After the process, I got a pop up message saying that the process was a failure and my ticket was not booked. However, the amount(8292rs) was deducted from my account. And I received a mail from ccavenue saying the order has been successfully placed. I also contacted Indigo airlines but they said that they did not get the money so they are helpless...
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J
Jo__
from Udupi, Karnataka
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jio recharge not done.

Hi,

I had recharged my jio number with jio plan of rupees 399 therefore i had payed rs.349 after applying 50 rupees voucher using upi to ccavenues@icici, but my money was deducted from my bank account, unfortunately didn't get recharged.
Please help refund or recharge. Waiting for your response with a proper solution to my complaint as soon as possible....
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B
balikaran chauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

anand india tenero hair oil

Address:Mohalla-Saddupur Post-Chunar. District-Mirzapur, 231304

I have booked anand india tenero hair oil on 5/3/2019 at 7.29 pm and made online payment using sbi debit card on 5/3/2019. Amount 1198/- was deducted from my account but still it showing payment status pending on anand india booking site. Payment made through ccavenue transaction reference no.[protected] and order no.[protected] and bank reference no.648671. I have neither received any payment confirmation from anandindia site nor amount...
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A
ajofficial65
from Kota, Rajasthan
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dth not received

Address:Kelkar para Raipur Chhattisgarh, Dehradun, Uttarakhand, 492009
Website:Dthconnect.com

I paid 2400 but service not received plzz help me and dthconnect customer care ignore me and my order is not received plzz help me to get my refund. The customer care always ignore and didn't pick up the call and the customer service name is pooja who always not pic my call and always she cut the call so plzz help to get my refund i paid dth connect with ccavenue...
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