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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
Unresolved
693
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CC Avenue Phone Numbers

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+91 22 6742 5555
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+91 22 2600 0816
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+91 22 6692 0419
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+91 22 6742 5542
+91 22 2648 0772

CC Avenue Website

CC Avenue Head Office Address

Level II, Plaza Asiad, S. V. Road, Santa Cruz (West)
Mumbai
Mumbai City District
Maharashtra
India
400054

CC Avenue reviews & complaints page 27

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S
sumitkiki
from Noida, Uttar Pradesh
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fraud call and cheating of money from a person claiming to be ccavenue

I received a call from a person claiming to be from ccavenue
Phone number : [protected] who cheated me of rs.1 lakh. He claimed to be an employee of ccavenue. He also had other people whom he claimed working for ccavenue.

He even invited me to his office in gurgoan where i didn't go. He cheated me through fraudulent transaction on phone and to which i also logged in an fir complain no :[protected] on 11/11/2018...
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A
abhilash vj
from Ernakulam, Kerala
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money debited from my account,but it is not credited to the provider

Address:Palakkad, Kerala, 678721
Website:Priyadharsinicinema

Hello, i booked two movie tickets, the amount 220 rs is debited from my account, i received mail and message, but it is not get to priyadharsinicinema, i want the details about this, money is deducted from my account and i get the mail that says your paymet is successful, and i add the screenshot of email, but it is not reflected to my movie seats, i want to know the details...
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K
krishnashastri
from Sulya, Karnataka
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amount not transferred

I have made dth recharge through cc avenue gateway on 13/01/2019 by paying rs 265/-
But the service provider telling they didn't receive the amount..
Details are as below..
Amount=265/-
Date+13/01/2019 at 9am
Transaction reference number=[protected]
Merchant reference no.[protected]

I have contacted the dth service provider dishtv but no response....
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R
Rajkumar Parida
from Bhubaneshwar, Odisha
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cesu bill payment s

Address:Khordha, Odisha

Sir, on it. 9.01.2019, a sum of Rs.1923/- was deducted twice from my SBI bank acct. towards CESU electricty bill payment. The first attempt payment though failed but was deducted from my SBI account. Similarly, on 22.7.2017, an amount of Rs. 1380/- got deducted twice towards the CESU electricty bill. Though on both occasions the said amounts have been paid only ones but got deducted twice from my account. Not got refunded yet. Pray for an...
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R
Rajeeswari U
from Coimbatore, Tamil Nadu
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my account money theft

Address:Chennai, Tamil Nadu, 600042
Website:CC Avenue

Reg. Sir
Fraud gangs created a website in the name of ccavenue. On 8th&11th. January 2019. They have stolen twice our money through ccavenues gateway. Once with otp and once without otp they have made this theft of my account. Money. A message through scisms came before the theft which is below ;-

Ccavenues has requested money from you on your google pay app. On approving the request, rs. 1000.00 will be debited from...
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B
bhavik1191
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting refund of transaction

I made a payment for irctc at freecharge using netbanking with ccavnue
The payment was for rs 97.19 on 28 feb 2018, while the amount was deducted from my bank. But ticket was not booked and money also not reached to freecharge.
However reference no of payment is: ccafl2eha781igafbklaw2.
Please do needful and help to get my money back. Hope for positive reply....
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S
Shwetal Shah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not reversed in my account by ccavenue

Address:Pune, Maharashtra, 411046
Website:www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&a

I have cancelled one reliance general insurance policy. The cancelled amount of rs. 8989/- was supposed to be reverted in same bank account from which i had paid this amount. I also got email from ccavenue informing that amount reversal will reflect in 4 to 5 days. But this has not been reverted yet. My email id is [protected]@yahoo.in and other transaction reversal details as below (As per ccavenue record):

Order no.
C[protected] br...
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A
Ankit8066604
from Lucknow, Uttar Pradesh
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about transaction

Address:Allahabad, Uttar Pradesh
Website:notesduniya.com

Sir i have purchased a math notes from notesduniya website. They do transaction through ccavenue. I have done payment using upi qr scan and money is deducted from my account but still my transaction is failed. On the site of notesduniya, it is showing, the math notes is not purchased and that transcaction is failed but money is deducted from my account. Sir please consider my case....
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C
chenchu ratnaiah
from Nalgonda, Telangana
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money is refunded to my wallet

Address:Khammam, Andhra Pradesh, 507002
Website:Mumbai

Sir, i bandaru chaitanya, applied for kl unversity through online through cc avenues payment site by rupay card & my card no is 6079 09* * 1245. Fee for application is 1100 & application no is 1970714 & it's password is 8103759. Money was deducted from my account, but application is not registerd. So above money amount of 2200, as money was deducted from my account twice is not refunded to my wallet. So pls do justice for me. My phone is...
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C
Chaitu Krish
from Hyderabad, Telangana
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money not recovered

Address:Khammam, Andhra Pradesh, 507002
Website:Mubai

Sir, I Bandaru chaitanya applied for kl university, ap through online throgh cc avenues payment site.fee for application is 1100 & i have done payment for 2 times for that application. But money was debited for my rupay debit card 6075 09** **** 1245 on[protected] around 2.40 pm.That application is not registerd & above amount of Rs.2200 as it done 2 times is not recovered.see the sreenshots of transctaions & do me the justice & thanking...
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M
M Joshi Himani
from Lucknow, Uttar Pradesh
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money deducted from bank but not transferred to service provider

A videocon d2h recharge of rs 767 was initiated on 27th dec 2018. The transaction status was neither unsuccessful nor successful but awaited. I have waited one full day which is anyway too long for online transactions.The money has been deducted but the recharge is not done. The videocon recharge id is[protected]. I am attaching the copy of the reference number of transaction. Kindly conplete the transaction immediately or revert the money...
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J
Jims G
from Arani, Tamil Nadu
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payment unsuccessful but money deducted

Address:Coimbatore, Tamil Nadu, 641114
Website:www.iferp.in/registration/index.php

Dear sir / madam,

I paid rs. 2500 for the international conference on recent trends in multi-disciplinary research (Icrtmdr - 18) 20th - 21st december 2018, thoothukudi, tamilnadu.

My paper id is : icrtmdr_49836

I made the payment through the conference gateway on 12 dec 2018 afternoon around 2.15 pm, where i got a mail saying my payment was not successful.

However, i find my account...
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Address:560093

I PAID FOR MY BHARATH GAS on 22/12/2018AND MONEY DEDUCTED FROM MY SBI ACCOUNT. the head in sbi is "SBIPG[protected] UTILITIES CC MUMBAI " but bpl https://my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB
says payment failure. what to do?
BUT BPL SAYS
id Order Number Book Date Booking mode Booking Status Payment Status Remarks
[protected] 93003 [protected]:49:00 PM Web Your Refill is Under Processing Failure Payment...
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S
Shiva Thavani
from Patiala, Punjab
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payment failed amount deducted from bank

Website:www.ccavenue.com/ccavenue_index.jsp

I did a recharge at my airtel app and made a payment from sbi bank
Service was provided by cc avenue
My money was deducted from my bank but it did'nt reached the airtel merchant
As my no. Was not recharged after filling my bank details the screen got freezed on cc avenue page and it was stuck at that for about half an hour
I have airtel recharge reference id and bank transaction id where it shows that my amount...
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V
vivek8112
from New Delhi, Delhi
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money transaction

Website:www.ccavenue.com

This website is fraud i have booked flight ticket from via through thiswebsite with order id -fmnaa2wva48jl_[protected] my money got deducted but ticket has not been provided to me and their customer service is also very poor i have been trying to contact through mail and number but they are not giving any response.
Please help me to get my money back...
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A
amu Jeyapandian
from Chennai, Tamil Nadu
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amount debited from account but not added to wallet

Address:600051

I paid rs.100 through net banking to recharge quick ride wallet on 27th november 2018 through netbanking mobikwik. The payment got completed properly and there were no error. But the amount was debited from bank account but not credited to quickride wallet. Reference is as below[protected]ccamobikwikcom ref no.[protected]. The amount is debited from bank but its not there in my mobikwik wallet or quick ride wallet. Kindly refund the...
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V
Vyshali_S
from Chennai, Tamil Nadu
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money deducted but transaction failed

I have tried booking a flight ticket from indigo app on[protected] for a flight from amritsar to bengaluru. During the payment stage, while i got a confirmation about my money being deducted from my bank and a mail from cc avenue confirming the transaction, the payment hasn't been processed and i didn't receive my tickets.
When i called up the airlines, i was told that the transaction was rejected from their end and that i should...
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K
kanchanpune
from Panaji, Goa
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payment done twice, please refund one.

Address:Pune, Maharashtra, 411038

Respected sir/mam,
We have used to ccavenue for payment to www.safalta.org website, government of maharashtra dated 19/11/2018 time: 12:59:46; 13:01:41 it happens twice, due to some network conjunction and minimum experience of online payment, kindly check the transaction and refund the amount of one, as early as possible.

1. Order:[protected], reference no:[protected], order date: 19/11/2018, 12:59:46
br...
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S
Swapnayp
from Sivakasi, Tamil Nadu
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online amount failure

Address:Vellore, Tamil Nadu, 632009
Website:Ccavenue.com

Good evening, I have booked online Bharath gas on 16.11.2018 gas booking done amount debited but in online it shows payment failure and we have paid offline the amount again for gas when delivered.order no 6110767 cc avenue reference [protected] kindly refund the amount already debited but not updated in bill taken for delivering the gas.i have attached the mail copy screen shot....
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K
Kanjibhai
from Naliya, Gujarat
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gas booking payment shown failure. please give back my money..

I paied online bill of gas through upi. The payment is successful. Money decuted from my bank account but the gas providey says that the money has not received yet and tack rs 924 from me when he delivered the lpg cylinder. Please give my money back in my bank account.

Upi ref. No.[protected]
Date:[protected]
Time: 07:37:07
Inr: 924.0
My account no:[protected]
Coustomer name :kanjibhai v...
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