CC Avenue Complaints & Reviews

Address: Mumbai City, Maharashtra, 400054

Website: ccavenue.com

I was writing to agent priyanka kargutkar & rakesh kindre and not resolved my issue, as they have mentioned for further investigation am updating my payzapp wallet and order number. Bank side information:i have made a transaction on godaddy using wallet payzapp with ccavenue gateway with invoice / receipt / order number #: [protected]. The amount 693.85 inr was deducted from my card. This transaction happened at avenues india pvt ltd - godaddy on[protected]:13:31:14 with cc avenue ref no ccaga2etr160, bank reference number 021808 and transaction id:[protected]ik42nr2.

CC Avenue customer support has been notified about the posted complaint.

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A

Ash1247

from Ajmer, Rajasthan

Jan 29, 2019

I have recharged my jio no. using myjio app DEBIT CARD mode through payment gateway of CCAvenue on 23 January 2019 at 03:32 P.M. against UtilitiesCC txn#[protected]

Though money has been deducted from my SBI bank account but my recharge has not been made.

I therefore request you to look into the matter and do the needful.

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I received a call from a person claiming to be from ccavenue
Phone number : [protected] who cheated me of rs.1 lakh. He claimed to be an employee of ccavenue. He also had other people whom he claimed working for ccavenue.

He even invited me to his office in gurgoan where i didn't go. He cheated me through fraudulent transaction on phone and to which i also logged in an fir complain no :[protected] on 11/11/2018
Dd no: 18 a
With delhi police

Please look into this fraudulent people claiming to be employees of ccavenue. Mention below are their phone numbers and names

Name : mohit jain
Phone number : [protected]

CC Avenue customer support has been notified about the posted complaint.

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Z

Zeba11

Jan 21, 2019

Hi
I had made a payment to CC avenue for Indianroomates.com for $25 however it has come up as unsuccessful on the actual website without explaining why. I made the payment on the 12th January 2019. Please can i know the reason why.
Or i would like a refund or some kind of explanation as soon as possible.
Thanks,
Zeba

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Address: Palakkad, Kerala, 678721

Website: Priyadharsinicinema

Hello, i booked two movie tickets, the amount 220 rs is debited from my account, i received mail and message, but it is not get to priyadharsinicinema, i want the details about this, money is deducted from my account and i get the mail that says your paymet is successful, and i add the screenshot of email, but it is not reflected to my movie seats, i want to know the details

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CC Avenue customer support has been notified about the posted complaint.

Jan 17, 2019

Updated by abhilash vj I sant want the refund

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I have made dth recharge through cc avenue gateway on 13/01/2019 by paying rs 265/-
But the service provider telling they didn't receive the amount..
Details are as below..
Amount=265/-
Date+13/01/2019 at 9am
Transaction reference number=[protected]
Merchant reference no.[protected]

I have contacted the dth service provider dishtv but no response.

CC Avenue customer support has been notified about the posted complaint.

Jan 23, 2019

Updated by krishnashastri I contacted the bank aslo..
They asked to contact the merchant..i.e. CCAVENUE..

Please clarify

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Address: Khordha, Odisha

Sir, on it. 9.01.2019, a sum of Rs.1923/- was deducted twice from my SBI bank acct. towards CESU electricty bill payment. The first attempt payment though failed but was deducted from my SBI account. Similarly, on 22.7.2017, an amount of Rs. 1380/- got deducted twice towards the CESU electricty bill. Though on both occasions the said amounts have been paid only ones but got deducted twice from my account. Not got refunded yet. Pray for an early solution.

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Address: Chennai, Tamil Nadu, 600042

Website: CC Avenue

Reg. Sir
Fraud gangs created a website in the name of ccavenue. On 8th&11th. January 2019. They have stolen twice our money through ccavenues gateway. Once with otp and once without otp they have made this theft of my account. Money. A message through scisms came before the theft which is below ;-

Ccavenues has requested money from you on your google pay app. On approving the request, rs. 1000.00 will be debited from your account.
Please take the immediate action. Already i have given the complaint through sbi.

CC Avenue customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by Rajeeswari U Reg.sir
Fraud gangs created a website in the name of CCAvenue.On 8th&11th. January 2019.they have stolen twice our money through CCAVENUES gateway.Once with OTP and once without OTP they have made this theft of my account. Money. A message through scisms came before the theft which is below ;-

CCAVENUES has requested money from you on your Google Pay app. On approving the request, Rs. 1000.00 will be debited from your account.
Please take the immediate action.Already I have given the complaint through SBI.
Rajeeswari

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I made a payment for irctc at freecharge using netbanking with ccavnue
The payment was for rs 97.19 on 28 feb 2018, while the amount was deducted from my bank. But ticket was not booked and money also not reached to freecharge.
However reference no of payment is: ccafl2eha781igafbklaw2.
Please do needful and help to get my money back. Hope for positive reply.

Aug 9, 2021

Complaint marked as Resolved

CC Avenue customer support has been notified about the posted complaint.

Jan 07, 2019

Updated by bhavik1191 i had take this reference no from my bank. plaese do needful

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Ezeego One Travels & Tours Customer Care

from Noida, Uttar Pradesh

Jan 7, 2019

Dear Guest,

Greetings from ezeego1!

We acknowledge the receipt of your complaint regret the inconvenience caused.Request you to Kindly share your contact details; such as email ID and contact number, in order to assist you further.

Looking forward to your co-operation.

Should you require any further assistance, kindly write back to us with no hesitation. We take pleasure in assisting you.

Yours Sincerely,

Diana Misquitta
Customer Service
Ezeego One Travel & Tours Limited.
Vaman Centre, Marol Makwana road,
Andheri east, Mumbai- 400 059
Tel. No.: 022 – 61969696
Email ID: [protected]@ezeego1.com/[protected]@ezeego1.com
Website: www.ezeego1.com

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Address: Pune, Maharashtra, 411046

Website: www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&a

I have cancelled one reliance general insurance policy. The cancelled amount of rs. 8989/- was supposed to be reverted in same bank account from which i had paid this amount. I also got email from ccavenue informing that amount reversal will reflect in 4 to 5 days. But this has not been reverted yet. My email id is [protected]@yahoo.in and other transaction reversal details as below (As per ccavenue record):

Order no.
C[protected]

Ccavenue ref. No.
[protected]

[protected]:37:06.437

Aug 9, 2021

Complaint marked as Resolved

CC Avenue customer support has been notified about the posted complaint.

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Reliance General Insurance Customer Care

from Delhi, Delhi

Jan 11, 2019

Hi Shwetal,

Kindly share your policy & transaction details to look into it further.

Regards,
Reliance General Insurance

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Address: Allahabad, Uttar Pradesh

Website: notesduniya.com

Sir i have purchased a math notes from notesduniya website. They do transaction through ccavenue. I have done payment using upi qr scan and money is deducted from my account but still my transaction is failed. On the site of notesduniya, it is showing, the math notes is not purchased and that transcaction is failed but money is deducted from my account. Sir please consider my case.

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Address: Khammam, Andhra Pradesh, 507002

Website: Mumbai

Sir, i bandaru chaitanya, applied for kl unversity through online through cc avenues payment site by rupay card & my card no is 6079 09* * 1245. Fee for application is 1100 & application no is 1970714 & it's password is 8103759. Money was deducted from my account, but application is not registerd. So above money amount of 2200, as money was deducted from my account twice is not refunded to my wallet. So pls do justice for me. My phone is [protected] & my gmail is [protected]@gmail.com.

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L

Lubhani Singh

from Mumbai, Maharashtra

Jan 10, 2019

Tried adding funds through this payment gateway from one account to another. The amount got deducted but did not get credited to my other bank account. Its been 9 days since the date of deduction. I still haven't received any refund of the same.

money is refunded to my wallet - Comment #3320173 - Image #0

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Y

Yunus Tamboli

from Dhule, Maharashtra

Jan 10, 2019

I paid for Bharat Gas using UPI Ref No.[protected] on 4 th January 2019 at 09.51 am and account debited for Rs 677.50.

Id [protected]

Refill Booking no 27908

Amount got deducted from my bank account and payment status on Bharat gas site is still pending.

Kindly Resolve this matter.

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Address: Khammam, Andhra Pradesh, 507002

Website: Mubai

Sir, I Bandaru chaitanya applied for kl university, ap through online throgh cc avenues payment site.fee for application is 1100 & i have done payment for 2 times for that application. But money was debited for my rupay debit card 6075 09** **** 1245 on[protected] around 2.40 pm.That application is not registerd & above amount of Rs.2200 as it done 2 times is not recovered.see the sreenshots of transctaions & do me the justice & thanking you

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A videocon d2h recharge of rs 767 was initiated on 27th dec 2018. The transaction status was neither unsuccessful nor successful but awaited. I have waited one full day which is anyway too long for online transactions.The money has been deducted but the recharge is not done. The videocon recharge id is[protected]. I am attaching the copy of the reference number of transaction. Kindly conplete the transaction immediately or revert the money to my account. Thank you

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Address: Coimbatore, Tamil Nadu, 641114

Website: www.iferp.in/registration/index.php

Dear sir / madam,

I paid rs. 2500 for the international conference on recent trends in multi-disciplinary research (Icrtmdr - 18) 20th - 21st december 2018, thoothukudi, tamilnadu.

My paper id is : icrtmdr_49836

I made the payment through the conference gateway on 12 dec 2018 afternoon around 2.15 pm, where i got a mail saying my payment was not successful.

However, i find my account debited with rs 2500 and service charges.

Kindly help me to get back the money.

Regards,

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B

bajwa0023

from Firozpur, Punjab

Dec 27, 2018

My transaction failed but money dectuded no money refund ₹1499

payment unsuccessful but money deducted - Comment #3307836 - Image #0

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Address: 560093

I PAID FOR MY BHARATH GAS on 22/12/2018AND MONEY DEDUCTED FROM MY SBI ACCOUNT. the head in sbi is "SBIPG[protected] UTILITIES CC MUMBAI " but bpl https://my.ebharatgas.com/bharatgas/QuickBook/BookAndPay?source=MB
says payment failure. what to do?
BUT BPL SAYS
id Order Number Book Date Booking mode Booking Status Payment Status Remarks
[protected] 93003 [protected]:49:00 PM Web Your Refill is Under Processing Failure Payment through COD mode

CC Avenue customer support has been notified about the posted complaint.

Dec 25, 2018

Updated by sowdesi job is done within a day of complaint

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F

FunnyAjay Mane

from Mudigere, Karnataka

Jan 3, 2019

My order status filled not show
plz my amount repayment u my recvest

money deducted from sbi for gas booking but payment, not received by bpcl - Comment #3313545 - Image #0

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FunnyAjay Mane's reply, Dec 31, 2018

plz repayment me my account

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Website: www.ccavenue.com/ccavenue_index.jsp

I did a recharge at my airtel app and made a payment from sbi bank
Service was provided by cc avenue
My money was deducted from my bank but it did'nt reached the airtel merchant
As my no. Was not recharged after filling my bank details the screen got freezed on cc avenue page and it was stuck at that for about half an hour
I have airtel recharge reference id and bank transaction id where it shows that my amount was deducted

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A

abhisriv

from Nagaur, Rajasthan

Dec 24, 2018

I made payment of Rs. 349 in CC Avenue using my upi id for my jio number recharge at 10:53 pm on 21 December, 2018 but my recharge is still not not done and payment is deducted from the account.
Ive tried contacting customer care but they are not responding.
Please resolve this issue.

payment failed amount deducted from bank - Comment #3305670 - Image #0

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Website: www.ccavenue.com

This website is fraud i have booked flight ticket from via through thiswebsite with order id -fmnaa2wva48jl_[protected] my money got deducted but ticket has not been provided to me and their customer service is also very poor i have been trying to contact through mail and number but they are not giving any response.
Please help me to get my money back

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Address: 600051

I paid rs.100 through net banking to recharge quick ride wallet on 27th november 2018 through netbanking mobikwik. The payment got completed properly and there were no error. But the amount was debited from bank account but not credited to quickride wallet. Reference is as below[protected]ccamobikwikcom ref no.[protected]. The amount is debited from bank but its not there in my mobikwik wallet or quick ride wallet. Kindly refund the same asap or add it to my quickride wallet.

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S

Slipakhatoi

from Bhabua, Bihar

Dec 21, 2018

Money deducted but order is not placed to the servicerstore

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B

bajwa0023

from Firozpur, Punjab

Dec 27, 2018

Your a/c no. XXXXXXXX8299 is debited for Rs. 1499.00 on[protected]:08:16 (UPI Ref no[protected]. MY UPI ID IS [protected]@upi, I paid to ccavenue transactions failed buy money deducted from my account and they didn't give refund

amount debited from account but not added to wallet - Comment #3307842 - Image #0

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S

Savan Sathwara

from Naliya, Gujarat

Dec 27, 2018

Hello,

I have purchased a book " ગુજરાત ની લોકસંસ્કૃતિ " but after payment by phonepe amount deducted but order not confirmed by ur side... So please look into this matter and if my order was confirmed than send me a confirmation mail.

Thank you.

amount debited from account but not added to wallet - Comment #3307855 - Image #0

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R

Rnazni Naaz

from Chennai, Tamil Nadu

Dec 27, 2018

Hi sir
as on 22/10/2018 around 2:30pm one person taken cash rs 24996
he called from [protected], sms number [protected] hid name is amith mishra 4999x3 9999x1 total rs 24, 996 kindly do the needfull

my name is r.Nazni begum

please take an action for the same i have given a police compliant
also

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Rnazni Naaz's reply, Dec 16, 2018

i sir
as on 22/10/2018 around 2:30pm one person taken cash rs 24996
he called from +916291131456, sms number 9223040040 hid name is amith mishra 4999x3 9999x1 total rs 24, 996 kindly do the needfull

my name is r.Nazni begum

please take an action for the same i have given a police compliant
also

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I have tried booking a flight ticket from indigo app on[protected] for a flight from amritsar to bengaluru. During the payment stage, while i got a confirmation about my money being deducted from my bank and a mail from cc avenue confirming the transaction, the payment hasn't been processed and i didn't receive my tickets.
When i called up the airlines, i was told that the transaction was rejected from their end and that i should be expecting my refund shortly. The transaction reference no is[protected]. Can i know when can i expect my refund?

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R

Rangu29

from Bengaluru, Karnataka

Dec 10, 2018

While booking the gas cylinder, I have made a payment by my credit card, the amount has been deducted but neither cylinder booked nor amount reflecting in the app... doesn't know what to do...

money deducted but transaction failed - Comment #3294520 - Image #0

money deducted but transaction failed - Comment #3294520 - Image #1

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S

Sapna Jacob

from Kottayam, Kerala

Dec 11, 2018

Name...Sapna Philly
Mobile number..[protected]
Bank..Canara bank
Reference ID...[protected]
Account number..[protected]
An amount of Rs 850 has been deducted from my account to your account by mistake...please refund the same...details are given above

money deducted but transaction failed - Comment #3296154 - Image #0

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Address: Pune, Maharashtra, 411038

Respected sir/mam,
We have used to ccavenue for payment to www.safalta.org website, government of maharashtra dated 19/11/2018 time: 12:59:46; 13:01:41 it happens twice, due to some network conjunction and minimum experience of online payment, kindly check the transaction and refund the amount of one, as early as possible.

1. Order:[protected], reference no:[protected], order date: 19/11/2018, 12:59:46

2. Order:[protected], reference no:[protected], order date: 19/11/2018, 13:01:41.

We waiting your reply.

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C

Chandu Ravi

from Mumbai, Maharashtra

Dec 3, 2018

I have made a purchase on go dady on 02/12/2018 at 5:45pm of RS.1416 with transaction no.[protected] this is successfull with cc avenue but not sent to go daddy

payment done twice, please refund one. - Comment #3287229 - Image #0

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Chandu Ravi's reply, Dec 2, 2018

i need my refund or payback to godaddy.

R

Ranjith Kumar Naidu

from Chennai, Tamil Nadu

Dec 21, 2018

This is ranjith, i recharged my thamizhaga cable communication pvt ltd account
amount of Rs.5200 and amount is deducted from account and recharge not done.refund my money.
there is screenshot of my transcation.

payment done twice, please refund one. - Comment #3304144 - Image #0

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Address: Vellore, Tamil Nadu, 632009

Website: Ccavenue.com

Good evening, I have booked online Bharath gas on 16.11.2018 gas booking done amount debited but in online it shows payment failure and we have paid offline the amount again for gas when delivered.order no 6110767 cc avenue reference [protected] kindly refund the amount already debited but not updated in bill taken for delivering the gas.i have attached the mail copy screen shot.

CC Avenue Complaints & Reviews

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CC Avenue reviews & complaints page 27

ccavenue.com ccavenue failed transaction deducted money

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fraud call and cheating of money from a person claiming to be ccavenue

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money debited from my account,but it is not credited to the provider

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amount not transferred

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cesu bill payment s

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my account money theft

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not getting refund of transaction

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transaction not reversed in my account by ccavenue

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about transaction

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money is refunded to my wallet

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money not recovered

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money deducted from bank but not transferred to service provider

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payment unsuccessful but money deducted

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money deducted from sbi for gas booking but payment, not received by bpcl

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payment failed amount deducted from bank

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money transaction

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amount debited from account but not added to wallet

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money deducted but transaction failed

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payment done twice, please refund one.

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online amount failure

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