CC Avenue — payment deducted but not reached

Today in the morning i have made a payment to hnb garhwal university website through the payment link provided by the university website, but after entering the otp the website was showing the payment is awaited and also the following order no and payment ref no was shown.
The amount of payment was 750 rs.
Ref no[protected],
Order no - hnb-e-59lbgnyxw4.

The amount was deducted but not showing on university website. Form filling deadline is near.
Kindly process as necessary

Thanks
Was this information helpful?
No (0)
Yes (2)
CC Avenue customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, i made a payment of 1600 rupees from my icici account to hnb university. This is last date for registration. It is showing redirecting to merchant's website from 30 minutes . Please solve this as soon as possible till tomorrow. . So, please proceed this payment till tomorrow. Please solve my this issue as soon as possible.

I tired to make a payment to dream11 fantasy.the amount of rs 399 deducted but the same was not reflected in the dream11 order.kindly look into it.screenshot will be enclosed.

Mohammad Raj's reply, Oct 25, 2019
An amount of rs 399 was deducted while paying to dream11 fantasy. The order was not received Om dream11.
I have made recharge from myjio app payment is made of rupees 444 but didn't received on my number so please solve my problem as soon as possible

I transferred money Rs.611.80 through SBI net banking dated on 21/11/2019.transaction not successful but debited amount from my account
Transaction details
Thx for INB txn of Rs.611.8 frm A/c X1171 to Avenues In... Ref#IGAHMPIHR6 on 21Nov19.

Tomorrow afternoon i have made a payment to hnb garhwal university website through the payment link provided by the university website, but after entering the otp the website was showing the payment is awaited and also the following order no and payment ref no was shown.

The amount was deducted but not showing on university website. Form filling deadline is near.
Kindly process as necessary

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information