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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 82

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S
Sachin Ramesh Chaudhary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Revert of Diposited amount for Suvidha A/c 5074455222

Dear Sir,

I have deposited the Rs 15, 000/- at DLF Square, Gurgaon ATM center on 4/4/2009 for Suvidha account No [protected] in the afternoon.
The deposited amount credited into my Suvidha account and the same amount was available into my account on 9/4/2009.
But on 11/4/2009 the deposited amount was debited by the Citibank without any information.

I have lodged the complaints with the citibank...
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A
Amit kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Third Party Disclosure and Harrassing Calls

Hi,
My name is Amit Kumar residing in New Delhi. I'am currently using a Citibank Credit Card since last couple of years and have never faced any problem. Since last few months I was unable to pay any amount to Citibank because of some financial problem and because of the same reason Citibank forwarded my account to some collection agency. I know this as I was continuesly getting calls from one of the Citibank Collection Agency...
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A
Atul Singhal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI after closure of Personal Loan

Complaint: I have taken personla Loan # E[protected] against which i have
> issue PDC''s to the bank from my Saving Bank Account #[protected] for
> the installament. I have short closed the above said loan on 22nd April 06
> against which a letter for No Due is issued by City Bank. Even after
> Sattlement of above said loan, Bank is producing cheques in my bank
> account for clearing....
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N
Nazim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hell with their process

I have got the personal loan from citibank year back and now I wanted to close the loan. I called the helpline no in india and told them that i wanted to close it. They took more than one week to issue the preclosure form. The ugly part is they are charging interest for the days till the loan is not closed. That means, if they take time to close for whatever reasons I have to pay. That's a . My wife went behalf of me to close the form,...
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M
Manavalan
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank/New India assurance co Goodheath policy-reg

Sirs,
I am Citibank card holder since April 1997 and my card no ending last 4 digits then 3024 and now 8001.
In 2002, Citibank enrolled me and my wife to GoodHealth Mediclaim policy of The New India Assurance co.ltd, Chennai 600006. and the policy effected from 1st Feb 2002..
Every year I receive renewal notices during Jan of every year for any addition or deletion and receive the renewed policies & ID cards in...
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A
ASOK KUMAR DE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing practice

Hi,

I am holding a citibank visa card ****4023.Few Months back I make a full payment to citibank against my outstanding and it was dropped in their drop box.I was astonished to note that though I put well before the due date, they did not collect it from the drop box in time and as a result I was fined with a late payment charges in my next month bill.

Since it was not my fault, I did not pay that late payment...
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R
Radhakrishna Pawaskar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CITIBANK Credit Card

Hello Sir,

i have Citibank issued credit card, but usually i use ICICI credit card for any shopping.

i dont know how they got my contact number, one day someone called from Royal Sunderam life insurance and spoke to me about the plan, as i havent used the cicbank credit card till now. card has 0 transaction history.. i am not sure whether that call is recorded or not but if recorded it would be the best proof...
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N
Narendra Kumar Ojha
from Indore, Madhya Pradesh
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Auto debit from My account

I have salary account in your bank and a credit card has been issued by your bank, your bank has auto debited my account without my consent and they have cancel the card and again auto debited 15000 from my account without any prior intimation or my consent.

I want clarrification regarding the same and my money back....
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A
Aubrey Sampayo
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the never sleeps concept

I received a letter from the Citibank Mass Mailing Centre. Payment Processing Unit No 738, 4th floor. Khivraj Mansion. Anna Salai. Chennai 600 002 regarding my payment vide my cheque no ****** advising me to contact my bankers to release a draft to the said office. The agent was offered cash but preferred a cheque. When cheques are issued the process takes as much time as the bank takes. This happens even in citibank. Moreover I am being...
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G
Glenn Glozzer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THEY CLOSED MY ACCOUNT

I have had my Citifnancial retail account for nearly a year and a half now. Honestly, my payments are ALWAYS on time and much more than the minimum due. My FICO score was 612 until TODAY. Today I decided to apply for a lousy $179 extension for credit with Citifinancial, because I wanted to purchase a normally priced $1399.00 dinette set or te awesome total of $679.46. My current available credit with Citifinancial is $509, so I only needed...
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S
Smruti Sagar Parhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Payment Charges

I have been charged for late payment for more than a year now despite me having standing instructions to deduct money from my account. These people dont take money out of my account and i have to pay for the late payment....
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A
Abhineet Bhadouria
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Credit Card Issued

Dear Sir,

I Abhineet Bhadouria, wants to report an issue with citibank credit cards division where they say they have issued a credit card under my name on my Mumbai residence where I was a tenant for two years. the issue is that they say that the card is issued on 28th Feb 2008 and was received by me, I want to clear this that I have not applied for any credit card and I had shifted from Mumbai in the same month before this...
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M
Maxium Dsouza
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collection agency still calling when the acct is settled.

Hi,

i have already informed the citibank people that i have settled the acct but still they call me asking for a payment i also infromed them that its been settled. but couldnt fina any resolution for the same. i mailed them but no response just got a mail back asking to call the cust service. then why mail services are active on their website....
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J
Jegathesan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI for a month taken twice by the bank

I have taken a personal loan from Citibank for 1, 83, 000 on April 2006 and was paying a monthly EMI of 4730. When applied for pre-closure of loan, I got the loan statement with a surprise that in May 2008, they have pulled EMI twice with the ECS which I provided them.

I have advice an ECS to pull 4730 in the first week of every month. But they did it twice with out my knowledge. My question is the bank should consider that...
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Gopal Krushna Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card block without informing to customer and my air ticket has cancelled for that.

I had booked the Air ticket in Fly Airdeccan Return Trip from Bangalore to Bhubaneswar on 30th March 2009 with using my CITI BANK credit card and my ticket was confirmed. But today (10th April 2009) when i asked to CITI bank customer care executive they told me that your card is blocked with reason( the area which is mention in card is not avaliable in there data base(My residence address).But they (CITI Bank) does inform me any thing regarding...
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Rajiv singh Chauhan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud Email

I have recieved the following Mail

fromciticbk <[protected]@163.com>
torajiv chauhan <[protected]@gmail.com>

dateThu, Mar 26, 2009 at 8:29 PM
subjectPAYMENT NOTIFICATION
mailed-by163.com

hide details Mar 26 (11 days ago) Reply



Citic Bank Of China,
Guangzhou Branch,
Guangzhou P R .
China.
Email [protected]@cityccbk.cn...
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A
Arun Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Even after closing the loan, My name is still in the Defaulter list

Hi,

I took Personal loan from Citibank My Loan Account number is E[protected].

Due to not payment of the last they put my name was in the CIBIL defaulter list due to this loan,
I have cleared this in the mid of December last year and my name is still
there. When contacted CIBIL they are asking me for the CC number from
which they can give me the right information.

If...
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Nalin Baranwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Transactions - Threatening Calls

Dear Sir, I had a Citibank Card [protected] five years back, which I got closed officialy and recieved the Card Closure Statement with 0 amount due dated 13/12/2003. I also cut the card in 4 pieces and dropped in the their ATM drop box in Noida.

After 2 months of closure I recieved a statement of February, 2004 which has shown that some transaction has been done on that card which was officially closed 2 months back...
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T KRISHNAN
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXORBITANT CHARGES AND HARASSMENT

I am using Citibank credit card since last 9-10 years and at present possess 3 credit cards of Citibank. I have availed personal loans in all three cards in March 2006 for a period of 48 months and have been paying the EMIs regulary. So far have paid 36 instalments.

I am a resident of Kerala and is working in private sector in Gurgaon. I went on leave from 4th February to 5th April 2009. Before going on leave I have prepared...
+1 photos
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SUBHASH SAHNI
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT RECEIVED ANY STATEMENTS AND THEY HAVE CHARGED RIDICULOUSLY THE ISO CALLED INTEREST AND LATE PAYMENT CHARGES WHICH WE SHOULD NOT BE CHARGED.

""This mail was also supposed to be sent to the citi bank " DIRECTOR", (CREDIT CARDS), but inspite of trying several times, the mail was not going to them .So Firstly I have sent it to you . Please take the neccessary actions on it asap. AND also send the same mail to the "DIRECTOR", citibank credit cards as well.. I would be greatful to you from the bottom of my heart if you could resolve this matter for me...
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