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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 83

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N
Nirjhar Kasar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Lost from drop box

I went to pay my credit card bill, in a city bank ATM. There was an envelop a put the cash in that envelop.I wrote all the mentioned details on the envelop i.e. my name my credit card no. and the designation of notes i put in the envelop. Now, on top of the drop there was written for check and on other one was written credit card bills. I asked the guard, where to submit my credit card payment. He said, "In the drop box referring to...
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A
Anil Godhawale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Levying incorrect charges

All,

I am a customer of Citibank Home loan for last 8 years and has been paying EMI's regularly thru SI form given to them in past. Recently (Jan 09) the old SI form got expired and I sent them the revised one (electronic) and got the confirmed receipt from them. Despite of that, they haven’t deducted the EMI's from my current account for last 2 months on the basis that they haven’t received it. Surprisingly...
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R
Roopendra Telkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Talking rude and Threatening on phone

Dear Sir,

I Roopendra Telkar some one called me from Delhi from this Number[protected] and firstly he said he was calling from BSA Courier and said i have a package to be delivered and asked for my address when i gave him my address and date of birth. He said i have to pay him dues even i did not understand which dues just recently i have availed loan from Citibank and even i have paid my first EMI. When i told him i have...
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J
Junaid Memon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Proessecing fee

I have been charged processing fee twice, once by DSA and once by CITI, after having many telephonic conversation and email exchanges and text massage exchanges i have been getting only on answer, we will get back to you soon. or your money will be refunded, but there is no sign of monye as yet.

The amount is 40, 000/- (which I am suppose to get back) if you call this guys, my name is enough for them, no need to give them my...
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T
Tarun Mehta
from New Delhi, Delhi
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Harshment

A personal loan of Rs.1.50 Lacs top up under Loan A/C No. 8706725 in June 06 for 36 Months, EMI of Rs. 5823/- PM out of which 31 EMI's upto Jan 09 but due to deduction of Income Tax, The EMI of Feb 09 & March 09 could not paid. I requested lot of times on my cell phone no [protected] to made settlement in Rs. 10000/- as already paid more than Rs. 1.80 Lacs. Today on date 27/3/09 at 8:15 pm a phone came from Phone no [protected] on...
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A
Anuradha Sinha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After Approval and taking cheques rejected my loan application without any reason

Dear Sir/Madam,


I have applied for Personal Loan at your Sapru Marg Branch, Lucknow some seven days back. Ms. Shikha Pandey who is working there as Astt. Manager was my point of contact. They have taken all the documents required from me and after several verification on multiple level they called me up and asked me to visit branch, when I went to branch they told me that my loan of 1.8 Lacs (@18% Flat)has been sanctioned...
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K
K Chandra Sekhar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misuse of credit card

I, K Chandra Sekhar, am an account holder of your bank with account No. [protected]. I've already lodge complain against misuse of my credit card by some unknown sourrce. But didn't received any CDF form or any receipt/ acknowledgement of action taken on your behalf. So you are again requested to initiate appropriate action to sort out this problem of mine. My correspondance address is as follows:
K Chandra Sekharbr...
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V
VIJAY KUMAR MISHRA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Use of Citibank Gold Credit Card No 5546 3795 0595 3008

From:
Mr Vijay Kumar Mishra
Contact No : [protected]
Email : [protected]@yahoo.com
Systems Administrator
University of Petroleum & Energy Studies
Regional Center NCR
SCO 9-12 Sector 14
Gurgaon, Haryana-122007 18 March 2009

Dear Sir,
I, Mr Vijay Kumar Mishra, held a Citibank Bank Gold Credit Card number [protected] till 24 February 2009. This...
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I
Indrasena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening & Harassment

Dear Sir,

This is Reminder II. I already made a complaint on 'Citi Finance' ondated 26/2/09. Citi finance people are demanding & threatening to pay Rs.5, 000/- instead of Rs.1, 500/- towards ECS bounce charges. Even after my complaint, till date i have not received any response & executive of Citi finance are frequently calling up with 'unknown' numbers to my residential phone which are obstructing...
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J
Jaswant Singh Rawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden Charges

If you are going to any loan from citi bank they will apply so many charges you could not think about them. If you ask the citi bank customer care they never told to you about their hidden charges. they state only processing fee at the time of booking but when you got you loan cheque then you will shocked.

So it is my humble request to you if you are going for any loan from bank then please keep to citi bank out from list of...
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S
Sarvesh Kumar Singh
from Mumbai, Maharashtra
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Address changed without any request

I am the customer of citi bank credit card card no [protected]
They have changed my address with out my concern and I have received a letter that your address has been changed and new address if effective from tomorrow. However, when I make call to their call center no body is answering my questions only make my call on hold for 10 to 40 minuets and after that they said we are doing the investigation but no body going to answer...
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V
VAMSY CHANDRA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transactions

Card Lost : 6-Sep-2008
Amount Misused : Enclosed below (approx 24k)
Reported to bank : 8-Sep-2008

Card blocked and requested for a new card issue.Sent a CDF on 16-Sep-2008 about the amount misused.


8-Sep-2008 : Submitted the CDF form as suggested by the bank employee. Before submitting the form employee has provided the information that all the 3 transactions (fraud) have been approved...
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V
Vinish Soman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Settlement

Dear Sir,

I am Citibank credit Card Holder and have my salary account also with Citibank itself. the mail below gives you the complete history about the issue and request for help shared with Citibank Officials.

But nobody seems to respond.

Last Month they blocked My Debit Card so that I cant withdraw my salary from the salary account.

Though i am repeatedly requesting Citibank...
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S
sanjay ashok thete
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HUGE INTEREST RATE IN PERSONAL LOAN CHARGED @ 28%

Dear Sir,

My complaint is that i had taken a personal loan 2 years back from CITI BANK through telephone call by a citibank executive he said me that rate of interest would be reasonable and i took the personal loan for 4 years . i had never signed any document confirming the rate of interest @ 28 % but when i received my statement from bank 3 months back, they have charged rate of interest @ 28 % for 4 years loan of Rs, 1...
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K
Kumar Nagesh Anchan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Address

Greetings;

My old address is of Electronic city and i am no more residing there.

please make change of address for further interaction.

Citibank Account Number:- [protected]

4th Floor, # 409
7th Cross, 16th Main,
B.T.M Layout 2nd Stage,
Bangalore :- 5600 76
Landmark:- Opp to BTM Telephone Exchange

With Regards
Kumar Anchan
[protected]...
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M
Meghal Tanna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calling at least 10 times in a day

I have 2 citi credit cards out of which one is active.As soon as the bill is generated reminder calls start coming with regards to the due date and amount to be paid.If its once its accepted its 10 times in a day and if you do not pick up the cell no the next call is immediately on the residence landline number.morning 9 am this starts and ends at around 5.30 pm.I got so pissed off with these calls i decided i will not make any payment bcoz...
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P
Paramesh Banerjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fleecing money from customer

I have been a citi bank credit card customer since last 8 years, and never failed to make any payment. Citibank provided me a complementary Diners Club Card along with the main credit card. During July 2008 when I was visiting USA, I used Diners club to spend Rs.65000/-. After returning to India, I again came to UK on one year research assignment. Throughout, I kept on paying the minimum dues, except that I did not pay Diners Club due for...
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I
Inamul Haque
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank credit card

Hi,

This is regarding a credit card ([protected]), I had from Citibank. Due to some unavoidable situation i am not able to pay the outstanding amount which was converted into monthly EMI's against my credit card liablity.

I am very much willing to clear the outstanding and just request Citibank to decrease the EMI amount from Rs3, 400 to Rs1, 000-Rs 1, 500 after going through details regarding...
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S
Sanjeev Kumar
from Pune, Maharashtra
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very very poor customer care executives

I am holdig credit card of CITIBank and this is appr. 3+ years old. I have spoken to customer care executive and finalized to make the payments on EMIs basis. They did not send me any documentry proof and after 4 days a executive called me at 3 pm to make the payment in before 5.30.

Now once again am correcponding to executives BUT still am waiting for the response. If the Customer Care of a reputed bank will act like this...
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A
angryseniorcitizen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double EMI deduction

My account has been debited twice for the month of February 2009. CMFL or the Citibank Finance company debit the EMI through an ECS. Due to some reason, there were insufficient funds in the account and the ECS returned. I paid the EMI through cheque but even then the ECS was presented. Eventually, the EMI got debited twice. I want to know if I can take legal action for the harassment which I will face in getting my money back and should the...
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