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Citibank Complaints & Reviews

www.citibank.co.in

1.8

Updated: Mar 11, 2026

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Citibank reviews & complaints page 84

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Dear Sir,

My complaint is that i had taken a personal loan 2 years back from CITI BANK through telephone call by a citibank executive he said me that rate of interest would be reasonable and i took the personal loan for 4 years . i had never signed any document confirming the rate of interest @ 28 % but when i received my statement from bank 3 months back, they have charged rate of interest @ 28 % for 4 years loan of Rs, 1 lacs . I have given the legal notice to the bank asking them to give me the documents against the loan to verifty the agreement . But inspite of two notices, i have not received any feedback from Bank .

Also in the month of June 08, when i did not pay two installment, i was threatened by the bank's Gundas regarding the recovery and they threatened me that they will not leave my house till i pay the Installment amount .

I have raised the objections on this behaviour of bank but i have neither recieved the agreement documents nor any justification from last 4 months .

Please advice on how to lodge a complaint against the bank

Aug 14, 2020

Complaint marked as Resolved

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R

rahul negi

from Delhi, Delhi

i want to know the interest rate of personal loan.of city bank..
as soon as possible..

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Greetings;

My old address is of Electronic city and i am no more residing there.

please make change of address for further interaction.

Citibank Account Number:- [protected]

4th Floor, # 409
7th Cross, 16th Main,
B.T.M Layout 2nd Stage,
Bangalore :- 5600 76
Landmark:- Opp to BTM Telephone Exchange

With Regards
Kumar Anchan
[protected]

Aug 14, 2020

Complaint marked as Resolved

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I have 2 citi credit cards out of which one is active.As soon as the bill is generated reminder calls start coming with regards to the due date and amount to be paid.If its once its accepted its 10 times in a day and if you do not pick up the cell no the next call is immediately on the residence landline number.morning 9 am this starts and ends at around 5.30 pm.I got so pissed off with these calls i decided i will not make any payment bcoz of this harrasment.They started callin me for payment as early as 7.45 am.And it was not once in a day i spoke on the same number to minaxi, minal, madhura, bharati, sophiya and 2-3 more cud not remember the names.I told them send someone to pick up th payment bu tstill in vain calls kept on coming in.And when asked they said it is auto dial system.
I'm really fed up.I was sleeping in the morning at 7.45 when the phone bell rings infact my parents were also sleeping what kind of ridiculous service is this i did not pick the cell so immediate call on landline. The bank is anyways charging me late payment, finance charge, service tax, 40% interest still the harrasment calls are not over. Citibank services are bad.I think i should the Business head in the morning 6 and ask are you sending your person today for collection that would be right stop bothering people so much.I'm planning to make a complaint against these numbers.The number is[protected]

Aug 14, 2020

Complaint marked as Resolved

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I have been a citi bank credit card customer since last 8 years, and never failed to make any payment. Citibank provided me a complementary Diners Club Card along with the main credit card. During July 2008 when I was visiting USA, I used Diners club to spend Rs.65000/-. After returning to India, I again came to UK on one year research assignment. Throughout, I kept on paying the minimum dues, except that I did not pay Diners Club due for 2-3 months. After coming to UK, I kept on paying to both the cards, and cleared the Diners club dues totally.
My repeated effort with customer service to help me pay dues from UK did not bring any result. At last, I arranged to send cheques through my Indian friends. There was not more than one month gap in payments though. However, Citibank closed both of my cards without any information. I had a personal loan of 1 lakh, to be repaid over 4 years period, of which I completed 3 years payment period. Now, they have prepared bills with tota; outstanding on my card+total remaining EMIs for the rest of one yr period of loan, and wants entire payment immediately.
After completion of each month, they are charging interest @42% (yearly), compounded every month, and the due because of loan included. Repeated request to correct the billing and opening the card so that amount could be paid in monthly installments did not bring any result. Though the interest was actually added for four year period while calculating loan EMI, not only they are asking me to pay the entire amount one year in advance, but also charging addition interest @42%, compounded monthly over the entire due!
Complaint, pleading, discussion to all existing Citibank system did not bring forth any result. Is going to court the only option left? Or still there is some way to settle the matter amicably.

Aug 14, 2020

Complaint marked as Resolved

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Hi,

This is regarding a credit card ([protected]), I had from Citibank. Due to some unavoidable situation i am not able to pay the outstanding amount which was converted into monthly EMI's against my credit card liablity.

I am very much willing to clear the outstanding and just request Citibank to decrease the EMI amount from Rs3, 400 to Rs1, 000-Rs 1, 500 after going through details regarding my past relationship with citibank.

But, unfortunately, the collection agency department is not willing to help me out.

Please help me out as it is making my life full of tension and restless.

Thank you for the anticipation.

Aug 14, 2020

Complaint marked as Resolved

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R

Rahul aggarwal

from Pune, Maharashtra

These banks harass the genuine customers who are willing to pay. Need to do something ASAP.

A

ANSUIA PRASAD

from Delhi, Delhi

To The Manager,
Citi Bank Cred
Card Division,

Subject :Waybill Number : [protected] of Blue Dart Courier

Regarding my credit card no.[protected]

Dear Sir,

I have to state that.

Blue Dart informed me that as I was not at home on 26th feb 09 they are unable to deliver the packet of Waybill Number : [protected] of Blue Dart Courier.

After my enquiries I concluded that, deliberately, Blue Dart Courier is not delivering me the above mentioned packet containing my reissued credit card.

And when I called the blue dart official at 9.39 in the morning today 27th feb 09, the reason for non delivery of the packet, I was told that blue dart shall deliver only when I shall be present in person at my home address.

I had a talk with city bank call centre regarding one debit in my current month’s statement. The date of debit was in the month of nov 08, upon my suspicion citi bank offered me to block the card and issue a new one in place of it without cost, which I readily accepted. And the card came on time thanks to the prompt service of citi bank.

However,

It seems that the prompt disposal of my matter by citi bank, and sending me the card with equally promptness has turned futile due to the bad services of the Blue Dart courier services.

My Complaint.

I am now complaining that blue dart courier has defaulted in his services, and I have to suffer in terms that could be described as :-

My requirements that could have been fulfilled by using the card services are jeopardized by the courier agency

I have to pay my dues to citi bank, to which, it seems obvious that without credit card number it is going to be a matter of concern in near future.

I have been subject to harassment mentally while pursuing the blue dart people for the delivery my above mentioned dox, and as per my experience I can observe that the staff of Blue dart are not competent enough to understand my requests to deliver the packet at my home address, and when I explain that it can be delivered at my office address in case bonafide evidence are required. And there they can check my identity, signature, and can have any other material evidence of me being the genuine person, they decline and claim that they shall not deliver at my office address.

The same incident is repeating with me twice and again, I lost my card last year, and the same had come from the same blue dart courier, and that time also I had to run from pillar to post to have my card delivered at my home address and after much requests and after lodging a complaint the card was delivered to me I told this thing to the blue dart call centre this time also but they seemed unconcerned, while last time they delivered the card it took so long, and much complaining to which I received a call from blue dart finally that they regret and ask sorry for the same and assured me that the same thing shall not occur in future and here they are, and think the miseries and horrors of last time I experienced are causing pain to me and it seem only god can intervene in this unending misbehaving of the blue dart people with me however, last time I simply acknowledged their concern and that they feel regret over what had happened

However this time why should not I request the citi bank, and the blue dart officials to initiate an enquiry in this matter, and why should not I choose to present my case with and independent authority thereto, or why should not I be present myself before the concerned judicial authorities.

Awaiting an speedy reply on the matter

Thanks and Regards

Ansuia Prasad
J-3/66, DDA Flats, Kalkaji, New Delhi -110019
[protected], [protected], [protected], [protected], [protected]
Off.
P.S. Sodhi & Associates
D-1/69, Sangam Vihar, New Delhi -110062

Landmark- near dispensary, Block D, Gali No. 1 (main)

M

Maxium Dsouza

from Delhi, Delhi

Hi,

i have been contact by collection agencies various times. i have informed them that i ghave settled my debt but still they call me.

K

krupakc

from Bengaluru, Karnataka

We wanted to close my husband's credit card so when we spoke to the agent Mohan (mobile no.[protected]) he said a specific amount had to be paid for a period of 2 years we agreed and paid the same. Now another agent approaches us after 2 years and said that the credit card hasnt gone for settlement so we have to pay 15000 towards closure and 5000 for his bribe, this is after we pay almost more than a lakh towards closure.
Why are honest customers put through so much of a problem.
When we called up Mohan asking him what was happening he told us to pay the same because the bribe money had to be shared among lots of people and when we asked what happened to the money paid before he used bad language and banged the phone down.
Atleast please take action against that man. I am providing even his email id krishna2.[protected]@citi.com .
Awaiting an early reply of action taken,
thank you
krupa

P

private citizen

why in the HELL are you giving out your credit card number on the internet. Don't you realize that Citibank has NO security policy in effect for cardholders?

I called Citibank this morning to inquire about my credit card account and was asked only for the name on the card (after keying in my account number as instructed by an automated answering system)

I gave my name and was then asked for my password. I said that I did not remember it. I was then told what my password is by the Citi employee!!!

How could that person possibly have known that I was the actual card holder? Apparently it is a common practice for Citibank employees to give out account holders passwords over the telephone with no verification as to who is calling!

R

riteshsharma77

from Patan, Maharashtra

Jan 29, 2011

Hi,
I have a credit card given by citi bank as I have a Suvidha Account with the same bank.
Now my issue is that CITI bank is applying some of the charges like Annual fees and service charges, when I complaint for the same they credit that amount into my account and again in the next month they put the same charges with the new rates on my credit card account , I really do not understand is it intensionally or that is a mistake because this happens 4th time with me, and by complaining they always ensure me that the charges will be settled in the next month.

I am just fed up with this CITI BANK CREDIT CARD services and want to close this issue, as I have to pay a lot of attention on to the same and it is not always possible to follow them up, calculate the amount and ask them to correct it every month.

I want to close this issue as soon as possible and requesting CITI BANK CREDIT CARD department to resolve this issue so that I can surrender the card or else I need to go in a legal advisory action against the CITI BANK.

Kindly note that I am a suvidha account holder from nariman point , mumbai CITI BANK branch.
And now I am staying in Pune and got the credit card over her only.

Kindly revert.

Regards,
Ritesh Sharma
[protected]

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I am holdig credit card of CITIBank and this is appr. 3+ years old. I have spoken to customer care executive and finalized to make the payments on EMIs basis. They did not send me any documentry proof and after 4 days a executive called me at 3 pm to make the payment in before 5.30.

Now once again am correcponding to executives BUT still am waiting for the response. If the Customer Care of a reputed bank will act like this who will have faith on them to BANK UPON!!!

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My account has been debited twice for the month of February 2009. CMFL or the Citibank Finance company debit the EMI through an ECS. Due to some reason, there were insufficient funds in the account and the ECS returned. I paid the EMI through cheque but even then the ECS was presented. Eventually, the EMI got debited twice. I want to know if I can take legal action for the harassment which I will face in getting my money back and should the money be returned with interest.

Aug 13, 2020

Complaint marked as Resolved

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Hi All,

I am resident of Gurgaon, and receiving a lot of all harrasment calls from number[protected], 6770200 and 6770300, and caller told that he calls from Citibank and want to talk to some Robin..
We have told them there is no person namely Robin stay here, but still they call every day and disturb us.
I want to check the details of said number, as if we try to call this number, we got a message the number is not available or exist. Please inform me the detail of this number to which citibank office this number has been issued, as it seems that no belongs to TATA INDICOM, and they are not having any such facility which can tell me the address or name of the said alloted number.

Aug 13, 2020

Complaint marked as Resolved

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M

Mayank Sharma

from Chennai, Tamil Nadu

I have also been receiving multiple calls from this number on a daily basis. Most of the time it is just a blank call.

A

aara

from Yamunanagar, Haryana

TATA Indicom — are they playing pranks at me?

respected sir/madam,
i have received an sms.it read as follows:
you have won 250, 000 pounds in 2009 demo (shell) int'l mobile draw.winning #3, to claim your prizesend your detail to

dr, johnbosco via email:[protected]@live.com...

now i just want you to confirm me the reliability of the sms i recieved.kindly reply me to [protected]@yahoo.com as early as possible.thank you

G

gaurav

from Anand, Gujarat

infact i also received a deliberate missed call from this number and when i called back at that number there was a pre recorded message saying that please call at this toll free number [protected]. I called it twice or thrice just to see if somebody is playing prank but got the same message.
So i gave this number a call but then IVR just told me that it will put me through the next available representative and i was on hold till eternity. So eventually i hung up.

Not gonna try again. But if somebody else also is getting pestered up, may be then we could think of something.

T

Thangboi

Yup hate the no that tell u to wait till the next representative is available . U think its inmportant call and then wonder if its a prank call or what ????

T

Taranjeet

from Delhi, Delhi

The same happened with me as well... cheers !!

M

manish kumar

from Pune, Maharashtra

Similar problems I have been facing. I have been getting blank call from [protected] for couple of days and when I call back, a prerecorded message asked me to give call on [protected].

I am scared whether it is virus related call or something else...

S

sony kamble

from Gurgaon, Haryana

sir,

I want this number [protected] information. sir i have found the
city but i want exact address. kindly give me the detail to find
the person..
thanks...

T

tejaswini.gupte

sir,
Similar problems I have been facing, the no is [protected] when I call back, a prerecorded message asked me to give call on [protected].

N

nawabhyder

from Hyderabad, Telangana

Mar 25, 2011

i received a call from [protected] but I didn't answer the call since the number itself saying something. So dear friends don't answer these types of numbers.

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Hi my name is Rekha and am from Banglore and i was having problem in my loan closure, and Citifinancial have presented my ECS even after closing my loan they have presented my ECS in my bank which was bounced and they are not ready to except their fault.I spoke to Sr.Customer care officer Mr.Domnic he helped me and provided me with the Apology, but when i spoke to Mr.Rajat (Team leader)as Domnic was not available on the floor,
for bounce charges Refund he promised to get back to me with in 7 days in Dec 08 but till date he had not given me call back .So if you have any Problem in Citifinance dont speak to Team Leader Speak to his Juniour who will help you and solve your problem Like Domnic did to me...Domnic Keap rocking chears

Aug 14, 2020

Complaint marked as Resolved

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S

SHARADCHANDRA MANE

Citifinancial — CLOSER LETTER

I HAD TAKEN LOAN FOR 12 MONTH TENURE. I HAVE PAID IN FULL THE LOAN. BUT I HAVEN'T RECEIVED CLOSER LETTER FORM CITI FINANCIAL.
ALSO CITIFINANCIAL HASN'T CLOSED MY LOAN IN ITS RECORD. THIS LEAD TO PROBLEM FOR MY HOME LOAN.
REQUEST TO KNOW CITIFINANCIAL CONTACT NUMBURES.
CAN I FILE CONSUMER COMPLAINT IN THIS REGARDS

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Dear sir,

When i was in Bahrain (middle east) I opened 2 CITI BANK above mentioned accounts. I received ATM cards and Cheque book with online password for both accounts. Unfortunately i lost all these documents and i couldnt contact the bank so far. I opened these accounts in Bahrain at Cochin branch. Last 8 months i was been in india for a long vacation. Now i want to cancel all these accounts and transfer the money to new Savings account. I am having 1500inr in your bank. So kindly advice me to further formalities to do the same. Below mentioned are the details of my bank account and my personnel data.Please find attached new passport copy. My old passport was lost.

Hope you will treat this case as urgent.

Yours sincerely,

Sunilkumar.P
Santhigiri House
Annassery
Kozhikode 673317
+91 [protected]

NRO A/C NO: 41467 DEBIT CARD NO [protected]
NRI A/C NO:[protected] DEBIT CARD NO : [protected]

Aug 14, 2020

Complaint marked as Resolved

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A

ahmedbyader

i hope found some help, i want open a NRI account in BAHRAIN. but i dont know how.
please conform.

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HI

My details are:

Arun Dutta
DOB - 19/04/1978
PAN - AIEPD4874D
Phone as captured on CIBIL report generated with Member - Citifinancial - [protected]
Father's name - AMITAVA Dutta
Address latest captured as per response message - No 24, SMS Layout, 18th Main, JP Nagar - 5th Phase, Bangalore - 560078

My score in october 2008 was 806 as per CIBIL. In November 2008, there has been a reporting of Rs. 1200 as Overdue on some card of mine which I am not aware of, and there is a delinquency string of 150DPD which is showing on the card. The card limit is showing Rs. 18065, and total balance is only 3040.

I am unaware of any such card. I need to know who has reported this, as my score from 806 has come down to 632, as per the report drawn by Citifinancial on 5th February 2009.

Kindly help.

Regards
Arun Dutta
[protected]

Aug 14, 2020

Complaint marked as Resolved

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Dear sir/Madam,

I had surrendered citi bank credit card with full and final payment on 13/6/2004, and also received letter from bank for closing the card, but recently when i applied for home loan in citi bank, they have rejected the application saying that i have dues on credit card..

pl help and advise how to proceed ahead against bank so that they will not take a ride of excellent tractk record customer.

sanjay Dwivedi
[protected]

Aug 14, 2020

Complaint marked as Resolved

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A

Ashish Mahendrakumar Parikh

from Ahmedabad, Gujarat

Dear sir/Madam,

I had surrendered citi bank credit card with full and final payment, and also received confirmation from bank for closing the card, but recently when i applied for other card in HSBC bank, they have rejected the application saying that i have dues on credit card..

pl help and advise how to proceed ahead against bank so that they will not take a ride of excellent tractk record customer.

Ashish Parikh
[protected]

C

charu chandra gupta

from Pune, Maharashtra

Oct 18, 2014

I have surrender my credit card no.[protected] of citi bank on 18 october 2014 at Thane East drop box facility since i am unable to utilize it.
I have remitted a full payment of Rs411, it is requested to block the card with immediate effect and send an acknolegement- Charu Chandra Gupta [protected]&[protected]

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The problem started when i got a call from citibank customer service chennai offering a health insurance plan.I rejected the offer rightaway over the phone.However, later on from the monthly statement i came to know that citibank has debited my credit card for this insurance.I have never signed any agreement for health insurance and never swiped my credit card card.Infact, if citibank get the recorded telephonic conversation between me and the agent they will never be able to prove this.I called the 24x7 helpdesk and complaint about this .No action being taken and it went up adding more interest and late fee.After that i received multiple calls from customer service and later on from recovery agents threatening me to recover the amount from me.Infact one of the recovery agent called raju Srivastav[protected]offered me to settle the problem for 1000 Rs.But my question is why should i pay 1000 Rs even for a deal which i have never agreed.As a result i am spending my days in grief and agony.I am a senior citizen and i need help from you to get this issue to be sorted.My objective is to find the truth and to take legal action against companies like Citibank who is try treat to cheat helpless people like us.
Please let me know if any further details is required from my side.

Thanks and regards,
Dilip Kumar Chakraborty

Aug 14, 2020

Complaint marked as Resolved

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S

Sujay Shantappa Hulmani

from Chennai, Tamil Nadu

Citi Credit Card — Credit Card Insurance

I possess a citi bank card .Even though I have not registered for credit card insurance, the bank people have issued insurance in my name and charged me 10, 000 rs which is reflecting in my latest credit card statement .
Hence forth I request people reading my complaint to help me in any way possible and solve this isssue as soon as possible.

Thanking you,
Sujay

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My Citi Car Loan account number - CEJ[protected]. I need a loan account
statement to submit for applying for home loan. Your system is so
customer unfriendly that it has put me off completely. I will never
ever take any product from Citibank. Please cancel my citi credit card
number [protected]. I don't want to have any relationship with
Citibank for my life. The issues I faced in getting a loan account
statement are as below:

I need a loan account statement for last one year i.e. from Feb 2008
to Jan 2009. I was informed by your customer care centre that your
system doesn't have the option of generating last one year statement.
You can only provide for last financial year, ie. uptill March 2008.
Why can't you provide the most current statement for one year?

I have changed my address but your system o[censored]pdating the address is
so cumbersome that i have never got it changed in your system. Why
can't I apply for an address change by fax or online?

Now, you will send the loan account statement (which is not the
latest) on the old address. I requested this statement to be sent to
me by an email, but your system doesn't allow that is what was told to
me. Why can't you email me the loan account statement?

Can you send me the loan account statement by email so that I can
apply for home loan.

I want a response to this complaint at the earliest.

Aug 14, 2020

Complaint marked as Resolved

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S

Sagar Mal Rathi

from Surat, Gujarat

Dear Sir,

I have taken car loan under a/c no. CTC[protected] & Car No. is MH 04 BW 261 Hyundai Santro. I have surrender the car on dated 30/10/2007. Now i want NOC for CIBIL purpose. please sent me those letters to my address which is -
A-102 Tirumala Apt.,
Ujjawalnanada hs so.
Evershine nagar.
Link Road, Malad W
Mumbai 400 064

Do the needful as soon as possible.
Thanking you
Kanta Devi Rathi
[protected]
[protected]@yahoo.com

J

Joefel

Attn Everyone,

My name is Joefel, i am a hacker i can generate any type of caode you require if you are need ( Cost of transfer COT Activation PIn Code ETC), you can reach me via [protected]@yahoo.com

M

Mahid

Hello Every body

I am Mr Ahmed Mahid, I am a private lender, I give out loans on a clear and understandable terms and conditions at a very low interest rate of 3%. Dear readers should note that this offer is for serious minded individual, firms and companies.Do not let this opportunity pass you by.Get your loan to solve your financial problems and establishing new businesses, Interested individuals, firms and companies should please contact me via email at; ahmed.[protected]@yahoo.com.sg First Information needed Your names:... Your country:... Your address:... Sex:... Age:... Your occupation:... Your marital status:... Current Status at place of work:... Phone number:... MonthlyIncome:... Loan Amount:... Loan Duration:... Best Regards.Ahmed Mahid

S

singh1

from Noida, Uttar Pradesh

Dear Sir,

I, Shashi kant singh, advocate by profession and my wife Dr. Suman singh had taken loan in year 2001 from citi bank, Allahabad for santro car loan reg no UP-70 U 8198 . But I enquired from allahabad, your office is closed. I had cleared all the dues of the car loan but not recieved the NOC. Hence please send the NOC at my address: Dr. S. K. Singh, 102A, First floor, Balaji Apartment, Patel Marg, New arya nagar, Ghaziabad pin -201001.

If I am not going to get my NOC within 7 days i will move to the consumer forum court.

yours truly,

s.k. singh
shashi kant singh

S

sandeep choota

from Agra, Uttar Pradesh

Sir, I require my friends latest dues statement urgently as they want to go for settlement of their car loan Account Number ; CEJ[protected] . Please do it fast. Also provide the closer amount after providing complete concession. They have suffered huge looses and are not in a position to pay installments, Please please help them out.
Please send the all the papers directly through post to their adress or on mail. Please don’t send the papers through local people because they don’t want to get harassed any further. They were harassed to a level that they had decided to commit suicide.
We have already given a written complaint to the police authorities regarding this.
Since you are humans with heart and we can expect help in this connection from your side.
They are very good, helpful, human beings and are in real distress Please please help them.
We all friends have decided to help them
This is our effort toreally HELP & SAVE THE FAMILY FROM FURTHER TOURICHER.
LOOKING FORWARD TO YOUR POSITIVE & HELPFUL APROACH
Thanking You
Sandeep Choota
PLEASE TREAT THIS MATTER SERIOUS & IPORTANT. PLEASE

J

janakpshah

Jan 12, 2011

my pl infinity ref no is 15289797
pl send my loan a/c statement as early as possible

janak shah

B

bobfinance01

May 28, 2011

This is Mr. Harry M. Bobby financial services and I have come to solve financial problems. I offer loans and advances to people in need of serious only. My range is from $ 5.000 - $ 1.000.000, and is guaranteed to offer. If you need a loan within this range, contact me at [protected]@gmail.com and obtain financing necessary ... Serious inquiries only ...

Sincerely,
Mr. Harry M..

S

sapankumarpanda

from Hyderabad, Telangana

Oct 8, 2011

My car REG no is AP13K 3649 My account is closed I beleive you have debited some amounts towards delayed payments Kindly waive them and arrange to send NOC aano communication from your end since my last emi in july 2011. Kindly communicate and the matter.

A

arun kumar jaiswal

from Mumbai, Maharashtra

Jan 17, 2012

I m arun kumar.i had taken loan for car year 2006.i had gieven all the dues but you don‘t sand my noc.plz sand my noc my car is wagnor no up 14 Ah1855.and plz close my a/c.

G

Gilbert2012

Mar 7, 2012

Attn Everyone,

My name is Joefel, i am a hacker i can generate any type of code you require if you are need ( Cost of transfer COT Activation PIn Code ETC), you can reach me via [protected]@yahoo.com

G

Gilbert2012

Mar 7, 2012

Good day Sir / Madam,
We offer private, commercial and personal loans with very low
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Rate of 3%.

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E-mail: [protected]@gmail.com

T

terasy

Aug 11, 2012

Attn Everyone,

My name is Joefel, i am a hacker i can generate any type of code you require if you are need ( Cost of transfer COT Activation PIn Code ETC), you can reach me via [protected]@yahoo.com

T

terasy

Aug 11, 2012

Do you require an urgent loan? have you been turned down by a bank? then contact us at [protected]@live.com today for your affordable and reliable loan at 3% interest rate

C

Craig Robinson

from Meerut, Uttar Pradesh

Nov 14, 2014

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E

Eric22

Nov 17, 2014

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B

ben paul

Apr 3, 2015

Good Day !!

I am Mike Brown, Working with FIDELITY BANK PLC a Reputable, Legitimate & an accredited money
Lending company. I want to use this medium to inform you that we render reliable beneficiary
assistance as we'll be glad to offer loan at 2% interest rate to reliable individuals.

Services Rendered include:

*Home Improvement
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C

Cahya Goutam

Apr 12, 2015

I am CAHYA GOUTAM an i live in UK. I wanted a loan badly to start a
business of my own because I realize working for other people makes the
owner of the business richer, I came across a post on a site were i can get
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S

sandeepgaikwad2097649

Jun 8, 2016

service issue

third class servide provided by customer care of citi bank , did not got ATM pin from last 10 days not able to do any transaction facing lots of problem , very careless behaviour by bank and customer care.

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Captain Harish Khosla
Flat No. 4A, Building No. A5,
Bramha Horizon Coop. Housing Society Ltd.,
Above Kubera Park,
Kondhwa Road,
Pune

Date: 31st. January 2009.

To,
The Officer Incharge,
Kondhwa Police Station,
Pokale Mala,
Opp. Sai Service Station,
Kondhwa Khurd,
Pune 400 048.

Subject: Threatening and nuisance calls from Citifinancial Home Finance India Limited . Letter sent by Registered Post. A.D.

Dear Sir,

I have been receiving the aforementioned calls on my residential no[protected] from Ms.Citifinancial Home Finance India Ltd. From their following phone numbers asking for one Mr. Shinde .These calls come daily and a number of times. We have had this telephone number for over 6 years now. We have repeatedly told the callers that this is my number and no Mr. Shinde is here. We have also informed Citi Financial on their toll free number and also by e-mail. Yet they have taken no action to this effect. The calls come from the following numbers.
1).[protected]
2).[protected]
You are requested to lodge a formal complaint or F.I.R., as the case maybe against:
The Managing Director, Citifinancial Home Finance India Limited,
Regd. And Corporate Office: 3, L.S.C., Pushp Vihar, New Delhi- 110 062
Kindly take the necessary action and inform me accordingly. I am also forwarding a copy of this letter to Citifinancial for their information. I am an ex-Naval Officer and a heart patient and these calls are creating a lot of problems for me.

Yours faithfully,

Captain Harish Khosla

Cc:The Managing Director, Citifinancial Home Finance India Limited,
Regd. And Corporate Office: 3, L.S.C., Pushp Vihar, New Delhi- 110 062

Aug 14, 2020

Complaint marked as Resolved

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M

Manjeet

from Lucknow, Uttar Pradesh

In case you are having such king of problem please call customer care no and speek to Mr.Dominic he will help you...

N

ngprathapan

from Kolkata, West Bengal

Hi,

I am an old existing customer of your bank since long. Now one loan A/c. No. 15414969 which is running smoothly. I have taken this loan one year back and 12 EMI already paid @Rs.3208/-.

Now I approached your NOIDA Branch for TOP UP loan of Rs.1 lac and I already submitted all documents. THIS WAS FOR THE PURPOSE MY DAUGHTER'S EDUCATION.

However, even without any defaul of payment since the past 5-6 years you have DENIED to sanction me the loan. I think now a days all banks are seeing the repayment of loan. When I taken the above said loan my two other loan was also going on. You can see from my Bank statement and never I allow to default any payment.

So kindly look into the matter very urgently.

Hope to receive a favourable response from your end

Thanks
N G PRATHAPAN
[protected]

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Credit Card No. [protected]

Credit shield plus premium gets debited on my Card every month without my authorisation. From the month of Decemvber, I have stopped paying with due letter intimation. I am paying only my EMI amount. An amount of Rs.746 stands debited this month also. All amounts that has previously been debited should be immediately reversed, including the interest and late payment on such amounts. I have received a letter from Citi bank stating that the insurance premium will not be charged from Feb 09. What happened to the amounts so debited till now. This is causing mental tension and harrasement. Needs redressal and recovery immediately

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K

Kushala

from Hyderabad, Telangana

Citibank/Credit card — Unauthorised charges

we have been issued a lwyer notice for making a payment of Rs 195967.12 for the card which was closed in Jan 2000.with an settlement offer.n its a mental harrasement to us .Please address this issue immediately

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Hi,

It’s regarding my Balance transfer, SBI has issued for me (cheque No: 598294, amount : 6000, Issued on 07/05/2007 ) . The amount has been cleared from the account. But, The amount is not yet credited to my Citi Bank card no: [protected].

I have submitted SBI Clearence certificate to CITI Bank so many times. But, the CITI People not able to find the cheque details. They are telling that the CITI bank not presented the cheque : 598294.
And, Citi bank requesting the following details.

1. request you to provide us with the scanned copy of the front and back of the instrument for us to check and do the needful (OR)
2.please confirm which bank and branch has presented this cheque for clearing(OR)
3. Liquidation Certificate(OR)
4. Proof of debit(Bank Statement)

But, SBI is not willing to provide these details. They are not servicing properly. Each time they are telling we can issue only clearance certificate.

Please help me on this. In this regard i have spoken many times with both Banks. Till now i lost nearly 15000/- including interest & late payment charges.

Aug 14, 2020

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C

chandanghosh

from Egra, West Bengal

Jun 2, 2011

City bank Cheque — balance not credited

i am a SBI account holder (ac- [protected] name-chandan ghosh).a city bank cheque(no- 011392 submission date-18/05/2011) is submitted in my account on the SBI branch at neharuplace,newdelhi.But the balance yet not been credited.

the cheque is submitted by the company" NIIT ltd.,B-234 phase-1 okhla new delhi-110020"

no one entertain my complain nither SBI-neharu place nor the NIIT ltd.
i am helpless at present.please suggest me how can i get my money.

Chandan Ghosh
subhash road
Habra,24 pgs(n)
pin-743263

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I had 3 nos credit cards.In 1999 I shifted to Nashik where citibank was not having any collection centre. Whenever I paid they charged me 100/- outstation charge and interest on that amount also. Inspite of complaints they did not bother. I stopped payment and asked for a settlement. Mr. Amol of the bank and recovery agent Mr. Shinde came. We agreed for an amount of 15000/-.I paid 5000/- cash and after 15 days I arranged another 10000/- and called them, also told them to bring a letter that everything is settled. But they did not come inspite of calling 4/5 times.This was about 2 yrs back.
They have put my name in cibil. I request that my name to be removed from cibil immediately and they can come and collect the balance amount of 10000/-.
Any one can check my other payments.Name in Cibil creates a bad impression. For wrong doing of banks, innocent people suffer, pls take action immediately.

Aug 14, 2020

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A

Anonymous

from Chennai, Tamil Nadu

Citibank — Regarding Settlement of credit card amount

Hello,

Are the RBI guidelines for citibank different than any other pvt. bank?
There was a high amount due on my dad's credit card which was just because of the high interest.
The principle amount used to be somewhere around 1.5 lacs and now with interest it has gone up to 3.49 lacs!! We are not in a condition to repay this big an amount. Hence we asked for a settlement citing our problems. The citibank people would just not budge. They say there isn't a settlement deptt. at citibank?
Is that possible. We are ready to pay 50% of the due amount, but they just don't agree and are charging high interest every month, thus compounding the due amount! 2 months back it was somewhere around 3.25 lacs while now it is 3.5! If this goes on, how do you think we'll ever be able to get out of this mess!
We just cannot pay this high an amount!

Thanks

F

fwilliam

from Delhi, Delhi

yes...even i agree..
citibank never cares for its customer...they just are very bad on the phone

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Hi,

I have a citi bank world money card with $849.52 in it. I wanted to convert them into rupees. I called citi bank customer care to ask them the dollar value in rupees. Instead of replying to what I was asking the customer care person asked me the 3 digit number on the back side of my card. He asked me the same number 2 times and when I told him that number, he said that I was not supposed to tell him that number and that he has to block my card and I have to pay 2 dollars for a new card. I told him that it was his mistake and they agreed with that and said they will issue me a new card without charging me, since it was his mistake. Its been more than two weeks now, I have not received my card and they have blocked my old card also. I also got a mail that they have charged me $2 for their mistake, when they agreed not to charge me for their mistake.

I have been calling to citibank customer care for long time but they do not respond. The customer care people transfer my call from one department to another and I end up with nothing. I do not know where to go and whom to complaint. Can you please help me?

Aug 14, 2020

Complaint marked as Resolved

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C

Complainant9314334

from Bengaluru, Karnataka

Citibank — Unauthorised Money deduction

Citi bank is one of the worst banks. It does not have a good customer care and is a fraud bank. They deducted money from my account without my authorization. When I called the customer care they do not respond properly and transfer call from one department to another without answering to my queries. I was on phone for more than an hour trying to get connected to the right person. Finally I understood that they have also blocked my card without any reason since its not accepting my card number. I still do not know whom to contact in such circumstances.

V

vaijayanthi vijayakumar

from Jaipur, Rajasthan

Citibank — unauthorised deduction

I am a savings bank account holder No.[protected] and you have deducted an amount Rs.34.52 towards citi bank which was not authoirised by me.

V

vaijayanthi vijayakumar

from Jaipur, Rajasthan

Citibank — unauthorised deduction

I have not authorised to deduct any amount towards CitiBank account and I do not have any citi bank account at all. Please do stop such unauthorised deductions.

A

amit kumar roy

from Nagpur, Maharashtra

I have also had problems with Citibank--in one case it took 4years to resolve!!! after I used my oersonal contacts!!

E

EKL Rao

from Mumbai, Maharashtra

Jun 13, 2016

Do not use Citibank services

Citibank using non valid cheques to take your money from your bank accounts even though there is no dues, Citibank is much worst than another bank. Do not take any loan, saving account, credit card with them, they are cheaters.

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I have closed my credit card from Citibank on August 4th 2008. However, they started calling me during mid October telling that I am due 4000 Rs. even though I have not used the card even once. I went to Citibank personally to close the card. I was told that I have to go to Chennai to close it or I can give a letter for closure and confirm would be sent by Chennai office. I agreed to the latter. and issued the letter. No use. Now the amount stands at 5000 odd and I get a call 3 times a day and after numerous emails to most of their people there is no solace.

The telecallers say they cant help. They dont have authority to give me phone numbers of the manager or person concerned. Emails are not answered. I am at my wits end.

Anybody suggest how to deal with these rascals?
Regards
Vijay

Aug 14, 2020

Complaint marked as Resolved

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A

A.Preeth

from Chennai, Tamil Nadu

Citibank Credit Card — Closure of Card

dear Sir,
i was using a credit card provided from Citi which i have closed the card with making the settlement still after that my cibil records are not cleared by them

Kindly Help Me out

K

kamathrk

from Sangli, Maharashtra

read

R

Rahul Pandey

Try calling Monika Mishra at[protected]

S

Sagar Mal Rathi

from Surat, Gujarat

Dear Sir,

My self Sagar Mal Rathi, , feeling very sorry to inform you that now I am unable to pay due amount of credit card no. Citi Bank [protected], Citi Oil [protected], Citi Oil New No. [protected] & Diner[protected]. I got heavy loss in my business in the year of 2006. I tried my best to clear all the outstanding amounts but now I don’t have capacity to pay due amounts. & now I am completely depended on my relatives and My credibility is also zero in other banks due to name in CIBIL.. So now I want to settle my credit card with the help of my relatives. I have informed over telephone to Recovery department executives of your bank about my current position. Now its my polite request with bank to settle my credit card with the small value with considering my position.

Do the needful as soon as possible
Thanking you
Sagar Mal Rathi
[protected]
[protected]@yahoo.com

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