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Citibank Complaints & Reviews

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Last updated Mar 22, 2024
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Citibank reviews & complaints page 84

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S
sunilgupta1973
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

detection of tel number

Hi All,

I am resident of Gurgaon, and receiving a lot of all harrasment calls from number[protected], 6770200 and 6770300, and caller told that he calls from Citibank and want to talk to some Robin..
We have told them there is no person namely Robin stay here, but still they call every day and disturb us.
I want to check the details of said number, as if we try to call this number, we got a message the number...
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Rekha
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apology letter

Hi my name is Rekha and am from Banglore and i was having problem in my loan closure, and Citifinancial have presented my ECS even after closing my loan they have presented my ECS in my bank which was bounced and they are not ready to except their fault.I spoke to Sr.Customer care officer Mr.Domnic he helped me and provided me with the Apology, but when i spoke to Mr.Rajat (Team leader)as Domnic was not available on the floor,
for...
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S
sunilkumar.p
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NRO A/c no- 41467 and NRI a/c no 741974468

Dear sir,

When i was in Bahrain (middle east) I opened 2 CITI BANK above mentioned accounts. I received ATM cards and Cheque book with online password for both accounts. Unfortunately i lost all these documents and i couldnt contact the bank so far. I opened these accounts in Bahrain at Cochin branch. Last 8 months i was been in india for a long vacation. Now i want to cancel all these accounts and transfer the money to new...
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Arun Dutta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overdue on Card - Need to know which Card

HI

My details are:

Arun Dutta
DOB - 19/04/1978
PAN - AIEPD4874D
Phone as captured on CIBIL report generated with Member - Citifinancial - [protected]
Father's name - AMITAVA Dutta
Address latest captured as per response message - No 24, SMS Layout, 18th Main, JP Nagar - 5th Phase, Bangalore - 560078

My score in october 2008 was 806 as per CIBIL. In November...
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S
Sanjay Dwivedi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card surrendered but still bank is asking for payment

Dear sir/Madam,

I had surrendered citi bank credit card with full and final payment on 13/6/2004, and also received letter from bank for closing the card, but recently when i applied for home loan in citi bank, they have rejected the application saying that i have dues on credit card..

pl help and advise how to proceed ahead against bank so that they will not take a ride of excellent tractk record customer.br...
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D
Dilip Kumar Chakraborty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Citibank health insurance offer --a case of cheating people

The problem started when i got a call from citibank customer service chennai offering a health insurance plan.I rejected the offer rightaway over the phone.However, later on from the monthly statement i came to know that citibank has debited my credit card for this insurance.I have never signed any agreement for health insurance and never swiped my credit card card.Infact, if citibank get the recorded telephonic conversation between me and...
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V
Vineeta Wadhwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Latest loan account statement not available in the system

My Citi Car Loan account number - CEJ[protected]. I need a loan account
statement to submit for applying for home loan. Your system is so
customer unfriendly that it has put me off completely. I will never
ever take any product from Citibank. Please cancel my citi credit card
number [protected]. I don't want to have any relationship with
Citibank for my life. The issues I faced in getting a loan...
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C
Captain Harish Khosla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening and nuisance calls

Captain Harish Khosla
Flat No. 4A, Building No. A5,
Bramha Horizon Coop. Housing Society Ltd.,
Above Kubera Park,
Kondhwa Road,
Pune

Date: 31st. January 2009.

To,
The Officer Incharge,
Kondhwa Police Station,
Pokale Mala,
Opp. Sai Service Station,
Kondhwa Khurd,
Pune 400 048.

Subject: Threatening and nuisance...
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V
V.Hemalatha
from Noida, Uttar Pradesh
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Unauthorised Charges

Credit Card No. [protected]

Credit shield plus premium gets debited on my Card every month without my authorisation. From the month of Decemvber, I have stopped paying with due letter intimation. I am paying only my EMI amount. An amount of Rs.746 stands debited this month also. All amounts that has previously been debited should be immediately reversed, including the interest and late payment on such amounts. I have...
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P
Pradeep Kumar Reddy C
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not able to trace my cheque 598294 which is issued by SBI for balance transfer

Hi,

It’s regarding my Balance transfer, SBI has issued for me (cheque No: 598294, amount : 6000, Issued on 07/05/2007 ) . The amount has been cleared from the account. But, The amount is not yet credited to my Citi Bank card no: [protected].

I have submitted SBI Clearence certificate to CITI Bank so many times. But, the CITI People not able to find the cheque details. They are telling that the...
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S
Soumitro Mukherjee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non collection of settlement amount and putting name in cibil

I had 3 nos credit cards.In 1999 I shifted to Nashik where citibank was not having any collection centre. Whenever I paid they charged me 100/- outstation charge and interest on that amount also. Inspite of complaints they did not bother. I stopped payment and asked for a settlement. Mr. Amol of the bank and recovery agent Mr. Shinde came. We agreed for an amount of 15000/-.I paid 5000/- cash and after 15 days I arranged another 10000/- and...
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S
Sunaina Wanchoo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized money deduction

Hi,

I have a citi bank world money card with $849.52 in it. I wanted to convert them into rupees. I called citi bank customer care to ask them the dollar value in rupees. Instead of replying to what I was asking the customer care person asked me the 3 digit number on the back side of my card. He asked me the same number 2 times and when I told him that number, he said that I was not supposed to tell him that number and that...
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Vijayasimha SK
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassment even after full settlement and request for closure

I have closed my credit card from Citibank on August 4th 2008. However, they started calling me during mid October telling that I am due 4000 Rs. even though I have not used the card even once. I went to Citibank personally to close the card. I was told that I have to go to Chennai to close it or I can give a letter for closure and confirm would be sent by Chennai office. I agreed to the latter. and issued the letter. No use. Now the amount...
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S
sundaralingam
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of debit card

Respected Sir,

I am Sundaralingam Srinivasan working as a s/w engineer . I have my salary account with Citibank . On 2-jan-2009 when I went to withdraw amount from the ATM, I learnt that some one made a transaction of INR 12, 000 on Jan1 at khargar atm(Mumbai). I made a complaint with Citibank’ customer care. The representative informed me that this transaction was done using the card ending with 4905. She also said...
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T. Naresh babu
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whether it is true or not please confirm

i got an email from city bank London (plc), the e- mail details are

MADAM SUSAN BARGE,
MANAGING DIRECTOR AND GLOBAL INDUSTRY HEAD.
CITIBANK N.A UNITED KINGDOM.
CITIBANK HOUSE 336 STRAND LONDON WC2R 1HB
UNITED KINGDOM.
MOBIL NUMBER:+44 [protected]
FAX:+[protected]
EMAIL:citibank[protected]@yahoo.co.uk

EMAIL:[protected]@yahoo..com.hk

(CITI BANK...
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Complainant5647572
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

national lottery

hi,
i need to findout how ethical and authentical is this email.
Kindly let me know as soon as as possible.

Here is the email

CITI BANK ONLINE <[protected]@citibonlineb.co.uk>
toSanjay Chanani <[protected]@gmail.com>

dateThu, Jan 22, 2009 at 6:56 PM
subjectYOU ARE TO LOGIN INTO OUR OFFICIAL WEBSITE AND PROCEED WITH THE TRANSFER BY YOUR SELF.‏‏br...
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chandra prakash
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque issued

hi,

Sir

I have citi bank credit card, and due to some proubleam iwas not able to make the payment but in the month of november 2008 date was 23rd nov, i recived the mail that thanks formaking the payment of rs 17000 through the cheque of HDFC BANK and cheque no 549238 . but thing is that i have no account in HDFC BANK so how can it possible for me to makt the payment of rs 17000, when i recived the call from...
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A
ashok kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not issuing NOC EVEN AFTER FULLFILLING STRUCTERD PAYMENT CONDITIONS

I had a credit card of citibank and in june 2003, I was offered a structured payment plan by the bank which was accepted by me. Accordingly I made the payment as offered by the bank and agreed by me. The bank has promised in his offer letter that the total amount of dues in respect of my card shall stand satisfied and settled in full and final. Bank further stated that no further dues in respect of the said card shall remain payable to the...
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Complainant3635821
from Delhi, Delhi
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CITIBANK SYSTEM IS A FAKE

Dear Reader,

Could someone please let me know an e-mail id or contact information of the CITIBANK LOAN department head for india. There has been a big goofup going on with my homeloan account. Citibank says my homeloan amount is supposed to be 34, 000 from april 2007. But still am getting SMS's and Citibank letters with EMI as 26, 000/-

When contacted to CITIBANK execitive, he said the system is not yet...
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ANCY LAL
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISCOMMITMENT

I HAD RECIEVED A CALL FROM THIER COLLECTIONS DEPT ON 12 DEC 08 FOR A SCHEME IN WHICH CERTAIN AMOUNT WOULD BE REVERSED OFF AND I WOULD HAVE TO PAY THE REMINDER AS AS MINIMUM AMOUNT DUE.(FORTUNATELY I HAVE THE RECORDING ).THEY COLLECTED THE AMOUNT OF 7900K APROX PROMISING THE REST TO BE WAIVED OFF.SINCE THEN I HAVE BEEN TALKING TO THEM, WRITING MAILS, BUT NO USE NO BODY SEEMS TO BE INTERESTED AND UNNECCSARY CHARGES ARE BEING PUT ON MY CARD...
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