Citibank — Surcharges on fuel paid from Credit Card

Address:122002
Website:www.online.citibank.co.in/customerservice/mail-us.htm

After 8th of Nov 2016, We have received the information from News paper/news channels and by PM speech that no surcharges on credit card of fuel refill. But in my December 16 statement of citibank i can see 28 rupees extra on 1000 rupees petrol.
When I called customer care they told me that no guideline from RBI.
Please resolve this issue.
Amit
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Hi,
Citi bank provide the worst costumer service and first of all they had not pick the call and i have paid the full amount to citi bank but till iam getting the balance to be paid with interest...And i have sent mail to citi bank but from their side no response..Please help me out...

Thnaks,
Hi,

I made a online Transaction for Rs.789 on Dec 30th, but the transaction seems to be failure or i it could have been to a improper/invalid account, Can i please get my amount back?

Because i made the transaction for online food through My Food My Place., when i check the order History the status was pending.

Hello Hi,

I have so disappointed with your city bank team sonakshi,
Please let me know why they are doing like this i applied long back for credit card still no response from your city bank team, one more thing is when i am in call sadanly they disconecting the call

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