[Resolved] Citrus Payment Solutions — amount debited through citrus pay but no order placed.
Ssourabhsharma11 on Sep 21, 2020
I placed an order on19th september 2020 on zara india online and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
The amount of ₹2, 290 got debited from my account but zara did not received the amount.
My order has been cancelled now.
Kindly check my concern and give me refund of my money at the earliest.
Complaint marked as Resolved Sep 29, 2020
Verified SupportCitrus Payment Solutions Customer Care's response Sep 22, 2020
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 21/09/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
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