Citrus Payment Solutions Complaints & Reviews

I opened my account on kotak Mahindra and was asked to pay 1000 rs but haven't received money in my account yet help!!!...

Order placed on on 29/10/2020 for a dress on Zara India website, opting for in-store delivery. Amount paid using UPI, and debited from account. The amount has not been received by Zara and order was not confirmed (later got email that it is cancelled). Called on Zara helpline and they said the same. Request the payment portal to refund the amount IN FULL at the earliest....

I am pay my nashik municipal corporation water bill. The money is deducted from my bank account but my bill is not yet paid. It is showing due. The amount is Rs.3, 450. The payment date is 23 October 2020. The transaction number is POS:CITRUS PAY Gov/Mumbai/[protected]...

Order placed on on 26/10/2020 for a dress on Zara India website, opting for in-store delivery. Amount paid using GPay, and debited from account. The amount has not been received by Zara and order was not confirmed (later got email that it is cancelled). Called on Zara helpline and they said the same. Request the payment portal to refund the amount IN FULL at the earliest....

Dear sir,

I booked go air flight ticket on 05/10/2020 by using axis bank mobile app.

I want to inform you that Rs 33153 deducted from my account without confirmed booking and payment declined which paid to citrus payment solutions pvt ltd.

my axis bank A/c [protected] is debited by Rs. 33153 on 05Oct20.
Info: INB/[protected]/CITRUS PAYMENT SOLUTIONS Pvt Ltd.

As checked...

I had made a payment to Zara on 12/9/2020 and the same amount was deducted from my bank account but the order was cancelled.
On contacting Zara they told me that the payment was stuck with the payment gateway merchant(citrus Payment solutions private limited).
I have tried writing to the first and second level on the Mail ID provided by them but no response towards the same has been received
The transaction ID provided...

Dear Sir/ Madam,

Please note that my account was debited of Rs 11500 while trying to pay fees through link https://eazypay.icicibank.com/DA?p=giihjfig
which was presented to me by Somerville School Greater Noida.
But I did not get confirmation receipt for the fee paid.
Kindly arrange to refund back the debited amount at the earliest.

Regards
Aditya Sharma
[protected]...

I made a transaction through the website for a property tax concerning Rs.34, 200 through UPI (Citrus Solutions Pvt.Ltd.). The amount has been debited from my account but the transaction has failed because the amount was not credited to the seller. Given below are my transaction details.
PTIN NO - [protected]
UPI Transaction ID:[protected]
Google Transaction ID:- CICAgKCNtKb-CA
Date of the transaction:- 11 October...

I tryed to pay csc online service to add amount of 3100 . in my account has been debited but not credited in csc walet...

I pay 700 fees for kurukshetra university migration fees and shows payment success but receipt not generated. Please generate my fees receipt....

I have placed an order at zara website on 23/10/2020 and made payment using UPI. The money has been debited to Citrus Payment Solutions but not received by ZARA....

I have deposited 1000 rupees as i was opening kotak 811 acount and my money got deducted from my bank of Baroda account but did not receive on kotak 811 acount i paid through citruspay payu site...

I made a payment to zara via google pay on 15th August 2020. The order got cancelled because zara didn’t receive payment. They told the amount got struck with the payment gateway. Its been 2 months since I made the transaction but I’ve not received my refund yet...

I have recharged my airtel prepaid number on 8/7/2020 the payment was deducted from my account but the recharge was not success and the payment has not refunded .so kindly check and resolve the issue ....

I was placing an order on zara india online on 22th oct 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been...

I was placing an order on zara india online on 25th september 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.br...

I made a payment through UPI to Zara and the money was deducted but the order didn’t process. When will the money be refunded...

I was placing an order on Zara India online on 19th October 2020 and had opted for payment via UPI.
I then did the payment through google pay for which Zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but Zara did not receive the amount and it is displaying payment pending. UPI Transaction id[[protected]]
So Zara canceled the order from their side...

I made a recharge of 1000 on DMRC card but on checking the top up there was no added value.Now DMRC is saying that they have not recieved the money and kindly talk to payment gateway. Kindly look into the matter it's been more than one week.These are the details
Smart Card number[protected]
Reference number-IGAJOZLUN3
Transaction amount -1000
Date and Time- 21.10.20, 21:14 IST
CITRUS Ref -[protected]br...

We made a payment of Rs. 27, 200 on DU website. Money got deducted from our account but not credited to DU. Please process money back in original source of payment.
My contact details are [protected] & email id is mailme.[protected]@gmail.com...