Citrus Payment Solutions Complaints & Reviews

Hello,
I have an issue with one of my payments.
I payed ghmc property tax oft ₹12, 228/-
Money has been debited from my bank account.
But it is still showing as due on the ghmc site.
Please look into this matter and resolve as soon as possible.
I have raised a comlaint via email and havent recieved any responce.
The ticket number assigned to the case is 05732307

I have attached the screen shorts below for your reference.

My online fednet transaction failed but money debited from my account with below reference id, kindly update the refund status.

FN/SHP/[protected]/amazo[protected]

Dear sir

I booked my hp gas cylinder through easy suvidha dated 30/06/2020.6.40 pm and payment successful through citrus pay and cylinder booking successful and amount 637 ₹ deducted from my bank account but hp gas not received. I paid cash amount to hp gas 641 ₹
So please take action and refund my amounts quickly. Thanks

Transaction details as follows:
Bank name : central bank of india
Account number : [protected]
Transaction date :[protected]
Withdrawal amount : 637.00
Hp gas consumer no. 106330.
Name : hemant manohar vaidya
Particulars : ecom citrus pay gov mumbai mhin

Universities complaints
Citrus payment solutions
Citrus payment solutions — amount deducted but but amount not forwarded to rgpv.
Utsav agrawal on 22 july, 2020
Submit a complaint

I've been filling my exam form of rgpv university bhopal and made payment through your citrus ubi. The amount of 1300 rs has been deducted from my oriental bank of commerce bank account but it has not been paid to rgpv yet. I've filled my form through another bank and now it's been paid. Please, refund the amount back to my bank account as soon as possible. And after transaction it is showing duplicate record

Transaction id : not showing
Transaction date : 30/06/2020
Transaction time : 12:20
Transaction amount : 1300rs
Email id : utsav agrawal @gmail.com

Mobile no. : [protected]
Debit card no. : 6070 85xx xxxx 3822

Below i'm attaching the pictures of pdf file of bank statement and m-passbook transaction details.

Please look into my case and refund me back my amount as soon as possible. For any further details or enquiry contact me through my mobile no. Or email id which i've given above.

Regards,
Utsav agrawal

Today i have remitted rs.664 to coimbatore municipal corporation towards water tax but the transaction failed though my account has been debited.
Details
Amount. Rs.664
Date. 23/07/2010
Time. 12.10 hours
A/c. Union bank of india
No.[protected]
Transaction. Id.[protected]
Please investigate and arrange to refund
Regards
Raman g
Cell. [protected]
[protected]@gmail.com

Hi there! I was placing an order on zara app worth rs 2590 on 21st july 2020 at 01:20 am via upi through phonepe. My bank is state bank of india. The amount got debited but the order was not placed.
The amount debited was shown to be requested by citrus solution pvt ltd.

My upi is [protected]@ybl

Please help to get my refund.

Anshika singh
Mail: [protected]@gmail.com
Mobile : [protected]

Sir

I placed an order on zara.com using GOOGLEPAY and the amount of ₹3880 got deducted from my account but the vendor (zara.com) did not receive it. Hence my order got cancelled but I haven’t received the refund yet. I will attach my bank statement and screenshot of the transaction to further vouch for the transaction. Kindly look into it and do the needful as soon as possible and update me on the same.

Thanks and Regards

Vasundhara sharma
Contact no: [protected]

I have booked hp gas through ezy suvidha app and payment option was citrus, i paid 597 and money debited from bank and didnt get the gas still
Once i contacted the gas agency for the booking they said its not booked and they doont have any other information. I have my bank transaction id where the money got debit.

Tansaction id - s92780792

I have mailed to union bank there also no reply
Please check for this

Dear sir

I booked my hp gas cylinder through easy suvidha dated 30/06/2020. 6.40 pm And payment successful through citrus pay and cylinder booking successful and amount 637 ₹ deducted from my bank account but hp gas not received . I paid cash amount to hp gas 641 ₹
So please take action and refund my amounts quickly. Thanks

Transaction details as follows:
bank name : Central Bank Of India
Account Number : [protected]
Transaction Date :[protected]
Withdrawal Amount : 637.00
HP Gas Consumer no. 106330.
Name : Hemant Manohar Vaidya
Particulars : ECOM CITRUS PAY Gov Mumbai MHIN

I was placing an order on zara india and opted to pay through upi payment mode, for which i use paytm. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error.

Kindly address my grievance and refund. Attached is the transaction screenshot for the same.
Date of incident: 18th July, 2020.

I was order from zara but when it comes to way to pay money my money has been deducted from account but my order havent placed yet in my zara orders i request you to please refund my money as soon as posssibe

Dear team,

We made payment through citrus payment solutions amount of Rs. 8900 around April 2020. But it is still showing as due on the GHMC site. I have attached the payment screenshot for your reference.

Can you please help in resolving the issue and let me know if you need any other details.

Thanks in advance.

Thanks
Anjaneyulu

Iam v. Surendar i have paid a property tax through ghmc app by ur citrus solutions pvt. Ltd through phone pay upi, transaction details are transaction id :[protected]
Citrus solutions pvt ltd. Paid upi is
[protected]@axisbank and amount was debited, but the tax was showing due so please i request you to solve my problem and refund my amount to same upi id as soon as possible. I will provide you additional information personally

Thanking you

Dear sir
I am mohd insaf last month during booking hp gas cylinder date : 15/05/2020 my
Money cut twiget 627.50/-
And didn't return yet. Please redeem my money by.

Hi This is pranay I have paid my Property tax os ₹5628/- via myGhmc app using CITRUS PAYMENT SOLUTIONS PVT LTD via Phonepe app and my money got debited from my bank account and Amount still Dint goes towards bill due and it still shows the pending amount on my account I have waited for 18days from the Time I paid my bill but still no luck. Please help me refund my amount also find the attachment of Screenshots of the payment made be me let me know what else you need.

Today around 13.38 hours i have made payment of water tax to coimbatore municipal corporation from my account with union bank of india failed in reaching CMC though my account has been debited as detailed below.
amount .RS.664
REF. ID[protected]
TIME. 13.38 HOURS
DATE. 17/7/2020
BANK. UNIONBANK OF INDIA
A/C[protected]
My account has been debited and payment gone to citrus payment solutions p ltd but not reached coimbatore municipal corporation. i understand there is a problem between your site and unionbank or between your site and CMC. i lost money for the third time during this month first on 1/7/20 and secondly on 7/7/20. Fortunately i got the money after 10 days. please investgate and let me get the refund immediately.
regards
raman g
cell no. [protected]
email. [protected]@gmail.com.
PLEASE SETTLE THE ISSUE IMMEDIATELY

I have made payment through citrus payment gateway for my hp gas on ezy suvidha app anad it has collected extra amount from me. Why it is so? For 601rs it has collected 608.80rs

I have paid property tax using google pay via citrus pay gateway. It has not been updated even after 45 days of raising a complaint. I need a refund immediately. Kindly look into the issue and provide me the refund.

Transaction no.[protected]
Rs.3300
Axis bank
I was trying to added money in digiseva portal and transaction is done but not added in wallet by using citrus payment solution su

Iam v. Surendar i have paid a property tax through ghmc app by ur citrus solutions pvt. Ltd through phone pay upi, transaction details are transaction id :[protected]
Citrus solutions pvt ltd. Paid upi is
[protected]@axisbank and amount was debited, but the tax was showing due so please i request you to solve my problem and refund my amount to same upi id as soon as possible. I will provide you additional information personally

Thanking you