[Resolved]  Citrus Payment Solutions — at nios portal I have submit deled fees 4500 but there is no receipt I got form portal

Address:Barwani, Madhya Pradesh, 451551

At the http://dled.nios.ac.in/ portal i have submit my DELED fess 4500 but i was not get recipe from web site
in my Passbook this 4500 amount debited form my account ON[protected]

in my pass book printed ''OTHPG[protected]EAZYPAY ICICI BANK LTD ''

If transaction complete then please give reciept on NIOS Portal and if not then Refund this 4500 on my debited account.
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Oct 21, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Sep 18, 2017
Updated by KP Infocom
At the http://dled.nios.ac.in/ portal i have submit three deled form fess 4510 x3 =13530 rupee but i was not get recipe from web site on[protected] by my sbi internet baanking
Citrus reference number of three transaction are-
1- [protected]
2- [protected]
3- [protected]

If transaction complete then please give reciept on nios portal and if not then refund this 13530 on my debited account.
Sep 18, 2017
Updated by KP Infocom
My Contact number is [protected]
Verified Support
Sep 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that the TXN [protected], [protected], [protected] are successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Verified Support
Sep 19, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Payment not confirmed in nios d.el.ed but amount is debited on my axis bank account
name- ramesh gorain
12-Sep-2017) TO TRANSFER
INB i-Collect [protected]IGABZTTHL9 4, 510.00

KP Infocom's [Complaint's author] reply, Sep 18, 2017
brother mere sath bhi esa hi hua pata nahi kya hoga amount ka
Yesterday (8.26am)I Mr Kshirod Chandra Mahanta Payment Rs 4510.00 through hdfc net banking
For NIOS TEACHER REGISTRATION Narration number is [protected] (citruszypay) ref no[protected] and DELED REF NO D[protected] but till now payment is not done
Please solve the problem as soon as possible

Citrus Payment Solutions Customer Care's response, Sep 19, 2017
Verified Support
Hi,

Your concern has already been addressed over the email sent by you under the case number 01336238. Revert to the same for any more help or support.

Regards,
Citrus Support Team
Hi,

I payed my Airtel Dongle bill using internet banking option ( Through citrus payment gateway)..

The amount has been deducted in my axis bank account but there is no status page and the in airtel login the bill is not paid..
Citrus Payment Solutions Customer Care's response, Sep 19, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Problem solved thank you
Sir,
on dated 02/03/2021 i did payment of NIOS Exam fee for class XII, the amount 1540 deducted from my account but when i tray to download my payment receipt, it show that you have not pay the exam fee.
please solve this problem as soon as possible.
Tx#[protected]
rs. 1540
SBIDrCARDX3217 AT 89051237
DATE:- 02/03/2021
TIME:- 11.00 AM
Citrus Payment Solutions Customer Care's response, Mar 5, 2021
Verified Support
Hi! We are not able to trace any transaction with the given information. Please share the below-mentioned details for further assistance.
• PayU / Citrus transaction id, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

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