Citrus Payment Solutions Complaints & Reviews

Sir,
I have transferred the required amount 4511.80 for the online registration of d. El. Ed. But the status still remains payment not made. Make payment. Please help me.
Reference no. D[protected]
Name : elsa mathew
Date of payment :06/09/2017 at 14.29
Bank: sbi, kajalgaon, chirang dist-assam
Trans. Ref. No. [protected] gabyvxyy5
To inb national institute of ope..

Oct 18, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Verified Support

Sep 17, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: New Delhi, Delhi, 110049

Website: www.ignou.ac.in

Sir, i have paid an amount of 13600 for msdfsm but i was unaware of paying another rs1300 for cfn course, i went to the regional centre 1 (Mathura road) several times and they have opened up my dashboard so that i can pay the remaining amount, but to my notice when i click the remove payment discrepancy and select cfn it shows blank no option nothing shows up, i was asked to mail to [protected]@ignou.ac.in but i get no response. Please help me solve this problem.
Control no: [protected]p
Chandana doley
Mail:[protected]@gmail.com

+2 photos

Dec 1, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by Chandana Doley Sir my previous problem of cfn problem was solved and i have paid the required amount too but after payment i didn't get any confirmation of the payment. If my payment is successful i should have got some confirmation but there is no any confirmation and control no. Given to me despite the money has been deducted from my account
Transection id : [protected]b for cfc

Verified Support

Sep 17, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Dear sir/madam
I made payment in the dl. Ed. Nios.ac.in through trnasaction[protected] by sbi debit card on 05.09.2017. But the transaction has been failed. And the payment status shows that not made payment. But the amount rs. 4553.10 has been deducted from my account. Please solve this problem as early as possible.

The reference number is d[protected].
Mail id: biswas. [protected]@gamil.com
Mob:[protected]

Oct 8, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN CTX[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Dear, sir
We made payment for nios d. El. Ed. Teacher reg. Amt. Rs. (4511.8+4511.8+
4511.8) deducted from my netbanking, a/c no.[protected] but application status payment not made. I have ubi net banking.
Ref no.-d[protected]Double payment, pleace one payment return)
Ref. No-d[protected].
Tran. Description-niospub[protected]/[protected], niosprv[protected]/[protected]
Tran. Des.-niospub[protected]/[protected], dt-06/09/2017
[protected]@gmail.com, m. No-[protected]

Oct 11, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Sep 06, 2017

Updated by Putum Please Solve this as soon as possible .

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

Thank you for contacting Citrus!

Your transaction id's [protected] and [protected] processed on[protected] for 4511.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,
Citrus Support Team

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Address: East Singhbhum, Jharkhand

Sir
I have made a payment rs.1494.80 for xii admission by my sbi debit card on 05/09/2017 at 03:32:42 pm amount deducted from my sbi account and give a message pos [protected] citruspay nios txn # 214672 and message on computer screen txstatus=success&txid=20170905_152719_a[protected]&txrefno=ctx[protected]&pgtxnn...⇄ microsoft ole db provider for sql server error '80004005'
Transaction (Process id 103) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. Rerun the transaction./niosreg17/citrusresponse_v2. Asp, line 402
But payment can not transfer to nios. Please send the amount to nios untill my from will be rejected. Take action very soon. With thanks
Lakshman sardar

Oct 30, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN CTX[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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L

l sardar

from Raha, Assam

Sep 7, 2017

take action hurry sir unless my form will be rejected by NIOS trans. id CTX[protected] TXN NO [protected] CITRUSPAY NIOS TXN#214672 ON 05/09/2017AT 03:32:42 PM
TO REFUND Rs. 1494.80 MY SBI A/C NO [protected]
IFSC CODE : SBIN0014354.
In NIOS My XII th online form reference no A[protected]
Lakshman sardar

Reply

Citrus Payment Solutions Customer Care's response, Sep 29, 2017

Verified Support

Hi,

We would like to inform you that the TXN CTX1709051001443727662 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: Imphal East, Manipur, 795129

Website: www.consumercomplaints.in

Dear
Sir, On date 1st Sept. i made payment for NIOS D.EL.ED Teacher amount Rupees 4511.80 deducted from bank account but application status payment not made and after complaining in citrus payment it was again credited in the account on 4th sept. Today, on date 5th Sep i try the payment but the amount again deducted from the bank acount but the application status payment not made. I have using SBI NET BANKING.
Reference No. D[protected]
Transaction Reference no : [protected]IGABYSXVR1
Date: 05/09/2017,
Please Solve this as soon as possible.
Email id: [protected]@gmail.com
Phone : [protected]

Oct 9, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the Merchant Txn ids -[protected] is not successful at our end. In case of any deduction please get in touch with your bank as it might be an accidental debit.

For more help and assistance you can also write to us at [protected]@citruspay.com.

Regards,
Citrus Support Team

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Address: Paschim Medinipur, West Bengal, 721242

Dear
Sir, yesterday i made payment for nios d. El. Ed teacher amount rupees 4511.80 deducted from bank account but application status payment not made. I have using ubi net banking.
Reference no. D[protected]
Transaction description : niospub[protected]/[protected]
Date: 04/09/2017, time : 06.18 p. M.
Please solve this as soon as possible.
Email id: [protected]@gmail.com
Phone : [protected]

+4 photos

Oct 11, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

Thank you for contacting Citrus!

Your transaction id's [protected] processed on[protected] for 4511.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,
Citrus Support Team

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S

souravchowdhury

from Arambagh, West Bengal

Sep 7, 2017

back my money

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: Siwan, Bihar, 841241

Sir,
I have made payment of rs520 on 30th august at 8:40am bihar police recuirment. It dshowed payment failure but money got debited, then i made payment again this also transaction get failed but money got debited twice.
Payment id =[protected]
Merchant name = computer consultancy and services
Merchant website/store = exam1. Apply-gov.in
Plz refund my money it get debited two time.

+1 photos

Oct 17, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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I made a payment of rs. 4500/- for the following details but still the status shows that payment is not made. The amount of rs. 4500/- have been debited from my account. Therefore i request you to kindly update the status. Payment reference number is [protected]igabylfai1 (State bank of india) dated 4/09/2017.

Reference no d[protected]

Application status payment not made

Oct 8, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: 803118

I've made a payment for nios d. El. Ed for rupees 4553.10, amount decucted from my account but payment status is "amount not paid."
My nios refrence no. Is d[protected]
Pnb transaction : ecom 403423 citruspay nios ci
Date 04th sep. 2017

Please resolve my problem immediately.

My contact detail
[protected]
Email id : sumi. [protected]@gmail.com

+2 photos

Oct 8, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Sep 04, 2017

Updated by dank Dear sir/madam,
Today i've made payment for nios - d. El. Ed teacher course using pnb atm mastercard. Rs4553.1 amount detucted from my account but still payment status shows 'payment not made'.
Nios reference no. - d[protected]
Pnb transaction remarks. - ecom 403423 citruspay nios \ci
Transaction date and time:[protected]
Please resolve my problem immediatly.
Thank u.

My contact detail
[protected] or [protected]
Email id [protected]@gmail.com

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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C

Chaitanya Avala

from Visakhapatnam, Andhra Pradesh

Sep 5, 2017

I have paid my property tax to gvmc through citrus on march and april 2016.but it hasnt been updated in the website upto now.. If needed i will mail you all the payment generated slips to you. The tax hasent been updated now. Can you kindly go through this as soon as possible and help me. My mobike no is [protected]

Reply

G

greeting

from Kolkata, West Bengal

Sep 12, 2017

Reference No D[protected]
School UDISE No [protected]
Enrolment No
Name TYNRAI LAMURONG
Father's Name BELITON LYNGDOH
Mother's Name PLETMON LAMURONG
Application Status Payment Not Made
sir, with the above reference no.i have made the payment and have been deduct from the account but in application status the result is payment not made.
please do resolve the problem.
my contact.[protected]
email: [protected]@gmail.com

Reply

Citrus Payment Solutions Customer Care's response, Sep 17, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

A

Amit11362

from Surat, Gujarat

Sep 13, 2017

Dear sir/madam
I've made a payment for nios d. El. Ed for rupees 4545.00, amount decucted from my account but payment status is "amount not paid."
My nios refrence no. D[protected]
transaction description : MIDR/EAZYPAY ICIC/690780/
Date 11th sep. 2017

Please resolve my problem immediately.

My contact detail
[protected] or [protected]
Email id : [protected]@gmail.com

Reply

Citrus Payment Solutions Customer Care's response, Sep 17, 2017

Verified Support

Hi,

Apologies for the delay.

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: 794101

Website: nios.d.el.ed.ac.in

Dear sir/madam,
Yesterday i made payment for nios - d. El. Ed teacher course using sbi atm mastercard. Rs4553.1 were detucted from my account but still payment status shows 'payment not made'.
Nios reference no. - d[protected]
Transaction ref. No.[protected]
Transaction date and time:[protected] at 12:44 pm
Please solve the problem by made the payment status successful.

Oct 8, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Please note that some body at your office reported to be rahul kumar sharma has fraudulently debited my credit card with rs.4999/-. He called from [protected] & saught certain details from for reversing my payment stuck up in the gateway of citrus solution. But instead of crediting the amount he misused the information & got my credit card debited by rs.4999/-please look into it & get the amount reversed. I am also reporting the fraud to police.

Oct 9, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We have received your concern over the email sent by you under the case number 01296782. Revert to the same for any more help or support.

Regards,
Citrus Support Team

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J

jugalmandal

from Delhi, Delhi

Aug 31, 2017

Prn no[protected]

server down but payment success

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

A

Anjali Studio

from Delhi, Delhi

Sep 4, 2017

Kindly inform, your payment gateway is not working properly and payment deduct and transaction not complete. therefore we have to bear problems of customer payments. so, It is need to improve your services.

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

Kindly accept our sincere apologies for the inconvenience caused to you.

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

S

Sohini Bose

from Kolkata, West Bengal

Sep 5, 2017

I withdraw 500 rupees from citrus to my bank account...but still its not transferred to my bank account..please transferred it fast...i really need it... citrus gave me a limited time..i think its over..how long they will give my money back.. please do fast

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Respected sir/madam,
I made an online booking of jet airways at around 11.30 am on 30.8.17 for myself (Daljeet kumar dhir) & my wife mrs. Nirupma dhir from delhi to toronto 21.9.17 & return on 17.10.17.
Payment of rs.134060/- was made online through internet banking & my account was instantly debited with the above amount towards the cost of tickets. A narration appeared at the end sorry, try again. The matter was taken up on phone with jet airways & they issued us pnr no. Cuupov but advised us to make another payment as earlier payment was stuck up in the payment due to technical reason. As the earlier payment has not been received back in my a/c as yet, how could i make another payment
Kindly help us get back the stuck payment so that we could make another payment.
Thanks,
Daljeet kumar dhir
(M) [protected]

Citrus Payment Solutions customer support has been notified about the posted complaint.

View replies

B

B.N. Tripathi

from Bengaluru, Karnataka

Sep 1, 2017

While filling csbc form I got debited 1040 from my account and my no also did not registered yet on csbc site please do the needfull either I have to go on next level
My no._[protected]
Bank- corporation bank

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Dear Customer,

Thank you for contacting Citrus!

Your transaction id's CTX1708270523411332079 and CTX1708270529331524403 processed on 2017-08-29 for 520.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,
Citrus Support Team

R

Rishav Banerjee

from Kolkata, West Bengal

Sep 1, 2017

Sir maine 25 august ko ek online payment kiya nios sansthan ko wo apne debit card se but mera payment hua to nhi but mere account se Rs 4553.10 paisa kat liya gaya but abhi tak mere amount mere account m refund nai huae hain...so sir kindly iss matter par dkhiye...thnking you

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

N

nexus129

from Raha, Assam

Sep 4, 2017

Sir I have done transaction which show done successful but I didn't get message from site for email and password. Please try to return my money sir..
Mob no. [protected]
With my debit card.
And rest details r given in image

payment made to jet airways through your payment gate - Comment #2839428 - Image #0

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We would like to inform you that the TXN CTX1708221003278125247 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

R

rakeshmoney

from Delhi, Delhi

Sep 4, 2017

Hello sir
my name is Rakesh chaudhary ...presently i have fill the bihar police form my first part is completed and at the stage of payment paying is done and balance of 520.81 is deducted but not receiving application no and passwprd ...balance deducted details as POS 14CF[protected] at Citrusp

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Dear i fill a form of kuk university name rajneesh s/o pramod kumar b. Sc ist sem ka ye form tha, dob is[protected]. My contact no is fill in my form is [protected], sir main jab is form ki payment kr raha tha to net cut jane ke karan mera form cut off ho gya but payment mere account me se cut gyih. Plssss sir main aapse request krta hu ki aap mere form ko chesk krate hue apna record check kare sir. And solve my problem.

Aug 31, 2017

Complaint marked as Resolved

my email id is [email protected] & my contact no is 8950823100. plssssssssss sir solve my problem immedetely

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

View replies

R

rahuljun

from Balurghat, West Bengal

Sep 1, 2017

Deer sir,

when i fill csbc(central salection board of constabe ).then 520.80 cash withdrawal in my atm but not registeration in csbc.txn[protected].i want to cash recive in my atm soon

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

D

Donkupar

from Dhing, Assam

Sep 1, 2017

Sir i have made a payment using citruspay for rupees 4555 for registration on NIOS in-service untrained training i have dought that my a/c balance gets deducted but display payment not made on NIOS registration if possible please help so that i will not lost my money.thanks regard

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

S

surkhab farooqui

from Bali Chak, West Bengal

Sep 1, 2017

My details are as follows
md faizan hussain
mobile number [protected]

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: 801503

Website: CSBC

Hello sir,
I have doing payment in csbc site for police constable post. First he will deducted payment with my account but form or application id will not showing. I have try more then 50times to sign in to the site but his showing only error please help me and take action about this site. All details will be mentioned below
Date of payment deducted - 03/08/2017
Deducted amount - 182.20rs
Payment id no - [protected]igabtlaly4
Bank - sbi
Deducted site - citrus payment gateway

+1 photos

Oct 12, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Aug 26, 2017

Balaji Computers's response fees amount rs 1000

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that, the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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B

Balaji Computers

from Lucknow, Uttar Pradesh

Sep 1, 2017

Please help me for this hanging issue.
I have filled b.el.ed. entrance exam apply. i have submitted fees in twice but it is not updated in portal.please help me for resolved this issue.
Registration no - [protected], bank reference no 79055811
1st payment date - 01/07/2017 and 2nd payment date 05/07/2017

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

S

sk550

from Ahmedabad, Gujarat

Sep 4, 2017

Dear sir
i had made payment on 26th August ₹520.8 with txn id [protected].
After one day I received a message that your fees txn no [protected] has been refunded and it will reflect in your account in 3-5 days.
But after 8 days refund not received yet.
Help me
[protected]

payment deducted with my account - Comment #2839418 - Image #0

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We would like to inform you that the TXN 051650240645655 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

C

Chandrakantk.pandey

from Gurgaon, Haryana

Sep 4, 2017

I transfered money to my bank account through citrus pay app. Amount deducted from my wallet but Amount not credited into my bank account till date. Date of transaction is 26.08.2016.

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: Chennai, Tamil Nadu

While renewing the icici lombard policy for my two wheeler on line, first, on submission of payment through icici bank, using citrus payment solutions, it said that the payment has failed. Based on this i made payment again. But now i have been debited twice for a single policy. I have submitted a on line complaint to citrus payment more than 20 days back and have escalated also. But there is no reply. My ticket no with citrus is 01226676. Kindly take up with them

Oct 7, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Citrus Payment Solutions Customer Care's response Hi,

Your concern has already been addressed over the email sent by you under the case number 01226676. Revert to the same for any more help or support.

Regards,
Citrus Support Team

Sep 07, 2017

Updated by M S LAKSHMINARAYANAN I have not yet received the payment yet. Be specific.M S Lakshminarayanan

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 30, 2017

Dear M S LAKSHMINARAYANAN,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4exs3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello
Sir i am complaining about bihar police online payment
Sir i made payment through sbi debit card my balance was deducted.
Csbc be site said that debited amount will be refunded in 48 hours but refund is not given till now
Applicant's name - gudiya singh
Transaction id - othpg[protected]
Payment date-26/08/2017
Payment made by - sbi mobile banking

+1 photos

Sep 2, 2017

Complaint marked as Resolved

They sent my refund to my account.

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: 466001

A got a bad cycle. I want refund of this product please help me please please please please i am giving my number [protected] i want refund. Please provide refund u request you to please provide refund i giving. My number [protected] please help me if yoy help me i pray for you please help me give me refund i want refund in any case please give refund to me my number [protected]

Oct 12, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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I paid rs 2135.40 0n 28/08/2017 to pay rs 2100 to nios (National institute of open schooling) through your payment gateway. But nios says payment not made but amount rs 2135.40 debited from my bank account. I cant understand how this happens. I want to refund my money

Transaction details:
Inb/[protected]/citrus payment solutions p

Pls send back my money to my bank account

Oct 13, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by subhajitkd I paid Rs 2135.40 0n 28/08/2017 to pay Rs 2100 to NIOS ( National Institute of Open schooling) through your payment gateway.But NIOS says payment not made but amount Rs 2135.40 debited from my bank account.

Transaction details:
INB/[protected]/CITRUS PAYMENT SOLUTIONS P

NIOS website shows :
Reference No A[protected]
Name SUBHAJIT KUNDU
Father Name RUPLAL KUNDU
Mother Name KANTA KUNDU
Guardian Name
Course Senior Secondary (12th)
Current Status Payment Not Made

Pls send back my money to my bank account

Verified Support

Sep 07, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Address: Deoria, Uttar Pradesh, 274001

Dear sir from my account [protected] hdfc bank money has been cut csbc bihar exam apply amount 520.8 rupees reference no.[protected] narration[protected]citrusexamapply. Please refund my debited money to my account no [protected] hdfc bank deoria my contact no [protected] and email [protected]@gmail.com and [protected]@gmail.com. Contact no [protected]

Oct 7, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

Citrus Payment Solutions Customer Care's response Hi,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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G

gaurav baba

from Asarganj, Bihar

Aug 30, 2017

Csbc payment not refund very problem

money has been cut from my account for csbc bihar but transaction failed - Comment #2835473 - Image #0

money has been cut from my account for csbc bihar but transaction failed - Comment #2835473 - Image #1

Reply

Citrus Payment Solutions Customer Care's response, Sep 7, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Citrus Payment Solutions Complaints & Reviews

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Citrus Payment Solutions reviews & complaints page 132

payment is not acknowledged

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admission payment

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problem for payment

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nios d. el. ed. teacher reg. payment amount not made

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payment not transfer to nios

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to solve transaction payment

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nios d. el. ed teachers payment amount not made

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money not refunded

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payment not updated

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payment not made at nios d.el.ed

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nios d. el. ed teacher payment - amount deducted from bank a/c but status payment not made

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non credit of payment debited through internet banking

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payment made to jet airways through your payment gate

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my payment cut in my account but not update in form

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payment deducted with my account

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double payment

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deducted balance but payment not successful at csbc

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cycle

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nios (national institute of open schooling) admission

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money has been cut from my account for csbc bihar but transaction failed

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