Citrus Payment Solutions Complaints & Reviews

Dear sir from my account no -[protected] money has been cut for csbc bihar [protected]citrus exam1aapply amount-520.80 chaque/reference no[protected] date-22-8-17

And another transation has been today 29-8-17 [protected] citrus exam1apply chequeno/ref no[protected] amoun-520.80 sir please refund my amount my contact no-[protected] [protected]@gmail.com
Another contact no-[protected]

Sir,
On 26 august i was registering on csbc site for apply for bihar police
When i was proceed for payment rs 520.80 debitted from my account and transaction has failed seen on screen and say try after sometime.
I was using sbi net banking.
Till now my payment was not refunded but i gat a transaction id on my account.

Bank name - sbi net banking
Ref. No/cheque no - [protected]igabxcitk3
Vikas kumar
Mob. No - [protected]
Sir i requested to you please refund money

Sir,
I made the payment of bihar police form fees on 18 august 2017 of amount rs.520.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after that i contacted my bank on verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

Name=poonam giri
Registration/transaction id=[protected]

Amount paid=rs.520.80
Date= 26 august 2017
Time= 07:00:53

Sir, i made the payment of bihar police form fees on 25 august 2017 of amount rs.520.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account. Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after

Hi,
My self rakesh kumar singh i have fill the registration form of bihar constable, and pay the registration charge 3 times of my yes bank account the amout has been deducted to my yes bank saving account through your payment gateway,
But the result is registration is jot completed i have compalin the csbc bihar they said the payment was not recieved.

So i requested to you please clearfy the issue or if payment is not tranfer to csbc then please refund the amount in my saving bank account.

Warm regard
Rakesh kumar singh
Contact: +91-[protected]
Email : kumar.[protected]@gmail.com

I am complaining about bihar police online payment
Hello sir i am saubheek kumar singh my balance has been deducted my references no is [protected]igabxaugg9 plz refund my money then i pay again. Mobi - [protected] email - [protected]@gmail.com
Payment date - 25 august 2017
Website - csbc. Bih. Nic.in
Amount - 520.80
Payment made by - sbi net banking

Citrus payment solutions — for unsuccessful transactions

1 review
Su sumit. Nke123 on aug 28, 2017
Mark as resolved

Citrus payment solutions — unsuccessful payment on bihar police (Csbc)

Sir,
I made the payment of bihar police form fees on 23 august 2017 of amount rs.182.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after that i contacted my bank on verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

(Thank you for using state bank internet banking. Your transaction ref no igabwxhtk2 for rs.182.8 on 25-aug-17 05:48)

Name=hareram kumar sharma
Transaction id= igabwxhtk2
Amount paid=rs.182.80
Date= 25 august 2017
Time= 05:48

Citrus payment solutions — unsuccessful payment on bihar police (Csbc)

Sir,
I made the payment of bihar police form fees on 23 august 2017 of amount rs.182.80 through citruspay. After few second screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then contacted to bihar police office (Csbc) to sent me my registration number. They said that"your payment show failure" after that i contacted my bank on verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

Name=hareram kumar sharma
Transaction id=[protected])
Amount paid=rs.182.80
Date= 23 august 2017
Time= 01:08
(Payment successful. You have paid rs.182.80 using airtel money mastercard. Txnid:[protected])

Dear sir
I am raushan kumar s/0-mohan shani sir i completed the registration part of fee rs 520.80 through my upi and the registration showed successful and my balance rs 520.80 deducted from my account and when i want to login to my account they says your mobile number is not registered
Mobile number [protected]
Name raushan kumar
Transaction id ax191100000000093657361504386514642
Upi ref no[protected]
Requester by [protected]@axisbank
Date[protected]
Thanks

Sir
I have filled d. El. Ed application form at national school of open schooling (Nios). And made a payment through state bank of india net banking via citrus pay gateway whose details is below...
Transection date and time[protected] /21:21:37
Reference no.-[protected]igabxeres5date-26/08/17 21:30:37 branch code-33 debit amount rs.4, 511.80
At 21:35 o' clock dated 26-aug-2017 but in nios data base it is showing payment not made. Sir amount rs.4511.80 have been deducted from my account. If payment have not made then my amount should be reflect back to my bank account but it did not happen so. Sir do the needful i am waiting your reply. Sir it is urgent my admission form last date is very short.

With ragard
Name het kumar patel
Father's name dashrath patel
Mother's name sumitra patel
Mobile-[protected]

Dear sir,
I am a shopkeeper and right now i am applying some applications to csbc patna for the post of constable, but at the time of applying
I had done some payments through citrus pay: payment gateway solution pvt. Ltd. As below:

1. Candidat's name - rajan kumar
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at morning time
Mob-[protected], email - [protected]@gmail.com

2. Candidat's name - chachala kumari
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at noon time
Mob-[protected], email - [protected]@gmail.com

3. Candidat's name - jitendra kuma
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-26/08/2017 at evening time
Registered mob-[protected], email - [protected]@gmail.com

4. Candidat's name - abhishek kumar
Deducted amount - rs. 520.80/-
Transaction no-[protected]
Date-not remember but deduction confirmed please check through transaction number and name.
Registered mob-[protected], email - kr. [protected]@gmail.com

5. Candidat's name - anil kumar
Deducted amount - rs. 182x2= 364/-
Transaction no-not confirmed, suddenly i can't note that please check through date and name/email/mobile number.
Date-13/08/2017
Registered mobile-[protected], email - [protected]@gmail.com,
(Here i have to made three times where only one transaction is successful and two transaction had faild.)

All payments are deducted through my boi debit card but did not get application no. And password... When i click for resend password option for all transaction's mobile no. Then massage comes that this no is unregistered... Please grant me and refund my balance through my deducted account.
Sandeep kr. Thakur.
Email-thakur.[protected]@gmail.com
Mobile-[protected].

Hi there,

Yesterday (25/08/17) i was applying for bihar constable exam (Csbc - central selection board of constable), while filling second step i did payment it also got debited from my account (520.80inr) but in return i did not get any loin id or password. Till now my mobile number is showing unregistered.
I am providing details below. Please refund at the earliest.

Name - kanheya kumar
Mob no. - [protected]
Email id : [protected]@gmail.com

Bank - icici
Ifsc code : icic0006212

Tranxation detail : vin/citrusp*app/[protected]/0

Regards

Dear sirs/madam,
I had made payment for nios - d. El. Ed teacher course using internet banking (Sbi). ₹4511.80 were deducted from my bank account but still my payment status shows "payment not made".
Moreover after payment i was redirected to the page of nios stating very unusual thing - "your transaction could not be accepted due to following reason-transaction successful".
But still my payment status shows payment not made.

Nios ref. Id -. D[protected]
Transaction ref. No..[protected]gabwzgbt6.
Transaction date and time :.[protected] at.14.13. Hrs

Pls. Solve the problem by either reverse back the amount or made the payment status 'successful'.

Regards,...
Email - [protected]@gmail.com ph. No.[protected]

Sir
It has been days still i didn't get any refund. On 24 august two times money have been deducted from my account bt not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible nd refund my money.
Details below.
Name: rahul prasad
Mobile:[protected]
Transection no: [protected]
Gmail:[protected]@yahoo.com

Sir
I have filled d. El. Ed application form at national school of open schooling (Nios). And made a payment through canara bank debit card via citrus pay gateway whose details is below...
Transection date and time[protected] /19:37:37
Cheque no[protected] citruspayniosmumbaiin-25/08/17 19:37:37 branch code-33 debit amount rs.4, 553.10
At 19:37 o' clock dated 25-aug-2017 but in nios data base it is showing payment not made. Sir amount rs.4553.10 have been deducted from my account. If payment have not made then my amount should be reflect back to my bank account but it did not happen so. Sir do the needful i am waiting your reply. Sir it is urgent my admission form last date is very short.

With ragard
Name ajaz ahmad ansari
Father's name sagir alam ansari
Mother's name zahida khatoon
Mobile-[protected]

Hello sir,

I filled a bihar police form on 23 august 2017 and pay fees using your citrus payment gateway. After payment my bank account debit rs. 520 and payment not successful.
I also complaint in my bank but they said it is a matter of citrus payment gateway so i contact you. Kindly check the matter and credit my amount. I also send payment details which shows on my bank mini statement.

By debit card-othpg
[protected]citrusp*applygov
Dehradun-

Thanks and regards
Mohit
Contact no. [protected]

Sir/ madam,
I have made payment for one of the teacher for d. Ei. Ed at nios website through payment gateway hdfc pg (Citrus plus), it shows that payment has not been made, and it shows that it fails but the money was deducted from my account twice for the same person.. Please help me i need them to refund it.
I have also attached the screen shot here.
I have send an email regards to these person but still no respond..
[protected]@nios.ac.in
[protected]@nios.ac.in
[protected]@yahoo.co.in
Dert. [protected]@gmail.com.
[protected]@nios.ac.in
The only email that i received from their side is only this one

From [protected]@nios.ac.in
To: [protected]@nios.ac.in

Cc: [protected]@gmail.com

Date: thu, aug 24, 2017 at 4:46 pm
Subject: update admission fees ref. No. D[protected] [fwd: fw: fwd: payment fail but deducted from bank twice]
Mailed-by: nios.ac.in

Pramod sir,

Please update the admission fees ref. No. D[protected] fees details given below:-

General
Transaction typesale
Statussuccess
Date[protected]:55:59
Merchant txn id20170823_185123_d[protected]
Citrus txn idctx[protected]
Last modified[protected]:56:28
Amount4553.10 inr
Merchant name nios
Customer detail
Name niosfirstname nioslastname
Email [protected]@youremail.com
Phone no. [protected]
Address
Tocfee0
Commissionslabnios
Latefee0
Fee4500.00
Changefee
Bank charges
Merchantreturnurlhttp://dled.nios.ac.in/Teacher/CitrusResponse.aspx
Refnod[protected]
Examfee4500.00
Admissionfee0
Service tax6.52
Payment detail
Payment mode debit card
Bank name
Card no. 4591 50xx xxxx 7448
Card name wanlambok basaiawmoit
Card type visa
Expiry 4/2034
Issuing banksbi
Issuing bank countryindia
Pg response
Payment gateway hdfc pg (Citrus plus)
Auth id code 444878
Issuer reference no.[protected]
Pg transaction id [protected]
Payment id [protected]
Response code 0
Message transaction successful

And

General
Transaction typesale
Statussuccess
Date[protected]:58:49
Merchant txn id20170823_185526_d[protected]
Citrus txn idctx[protected]
Last modified[protected]:59:19
Amount4553.10 inr
Merchant name nios
Customer detail
Name niosfirstname nioslastname
Email [protected]@youremail.com
Phone no. [protected]
Address
Tocfee0
Commissionslabnios
Latefee0
Fee4500.00
Changefee
Bank charges
Merchantreturnurlhttp://dled.nios.ac.in/Teacher/CitrusResponse.aspx
Refnod[protected]
Examfee4500.00
Admissionfee0
Service tax6.52
Payment detail
Payment mode debit card
Bank name
Card no. 4591 50xx xxxx 7448
Card name wanlambok basaiawmoit
Card type visa
Expiry 4/2034
Issuing banksbi
Issuing bank countryindia
Pg response
Payment gateway hdfc pg (Citrus plus)
Auth id code 523858
Issuer reference no.[protected]
Pg transaction id [protected]
Payment id [protected]
Response code 0
Message transaction successful

— original message —
Subject: fw: fwd: payment fail but deducted from bank twice
From: "kanchan kachroo"
Date: thu, august 24, 2017 11:30 am
To: "accounts branch"
—

With regards

Kanchan

[protected]@gmail.com

— forwarded message — from: wanlambok basaiawmoit
To: "[protected]@yahoo.co.in"
; "dert. [protected]@gmail.com" sent:
Wednesday, august 23, 2017, 8:49:47 pm gmt+5:30subject: fwd: payment fail but
Deducted from bank twice
Sir/ madam, i have made

Payment for one of the teacher for d. Ei. Ed at your website, it shows that
Payment has not been made, and it shows that it fails but the money was deducted
From my account twice for the same person.. Please help me i need to you to
Refund it because it fails.. Please respond.. I have also attached the screen
Shot.. Thank youyours sincerlywanlambok [protected]@gmail.com
— forwarded message —
From: "wanlambok basaiawmoit"
Date: aug 23, 2017 7:45 pm
Subject: payment fail but deducted from bank twice
To:
Cc:

Sir/ madam, i have made payment for one of the teacher for d. Ei. Ed at your
Website, it shows that payment has not been made, and it shows that it fails but
The money was deducted from my account twice for the same person.. Please help me
I need to you to refund it because it fails.. Please respond.. I have also
Attached the screen shot.. Thank youyours sincerlywanlambok
[protected]@gmail.com

Thank you
Yours sincerely
Wanlambok basaiawmoit
[protected]@gmail.com

It has been days still i didn't get any refund. On 24 august two times money have been deducted from my account bt not able to get registration no of bihar police constable form. Kindly solve this issue as fast as possible nd refund my money.
Details below -
Name - amit kumar
Mobile no - [protected]
Citrus transaction #[protected] and 2nd citrus transaction #[protected]

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed.

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name - h suiam

A/c no.[protected]

Ifsc-sbin0rrmegb

Sbi payment ref no - [protected]igabxbhe

Nios ref no. D[protected]

Citrus ref no. [protected]

Payment date - 26/08/2017

Today 25th of august 2017 i did two transactions for nios (National institute of open schooling) for senior secondary & d. El. Ed admission respectively. I did both the transaction through sbi net banking facility and "citrus payment gateway'. The first one was successful but the second one was paid and deduction from my sbi savings bank a/c has shown but yet not payment has been neither cleared or received by nios and its authority. It's quite ironical and suspective as to first one has been successful while the later was not..
My transaction ref. No. Is:- igabwzqfo0 for rs. 4511.8 on 25-aug-17 at 15:54 (Time)...
Plz. Try to resolve this matter at your end..
For contact; my e-mail;
[protected]@gmail.com
(M) [protected]