Citrus Payment Solutions Complaints & Reviews

Dear sir/madam i was applied for dm nephrology entrance exam july 2018 session. I paid through netbank. My first two payments was failed but amount debited from my account. I successfully paid third time. My application number is 1625.

Payment details 25-mar-2018 ctrus-[protected]-
[protected]@749897
Trf 1211.80 52002.79
25-mar-2018 ctrus-[protected]-
[protected]@757867
Trf 1211.80 50790.99 �

So i kindly request you to refund the excess amount i paid - thank you

I have made payment of rs.1, 490.39 on 9/4/2018 to gvmc through bank of baroda (Retail) netbanking online vide their reference no.86050081/greatervis[protected]/cit. The same amount has not been credited to gvmc on the same date due to some gvmc website problem.

Again i have verified the payment which has not been reflected in gvmc records.

Hence, would you investigate this issue and arrange for refund of this amount at the earliest. Thanks and regards.

Hello,

I had a wallet linked with [protected]. I closed the account because i wanted to send the money back to the account. I had even entered the bank account in which i wanted the refund. It has been more than 45 days but still i have not received the amount. The total amount in the wallet was rs.14000/-

Kindly look into the matter and let me know by when it will be resolved asap.

Regards,
Puneet arora
[protected]

Dear sir,
Last night i had a transaction through citrus payment solution for paying my premium for bajajallianjlife insurance policy. Transaction showed that it is successful and a ₹6829/-is deducted from my a/c. Vide txn#870737. But the same is not deposited against the policy. So seeking an early reply in this regard. My policy no-[protected]. Neither iv received the confirmation nor transaction details. Even it is not yet paid to my policy a/c. So pls look into it

Hi sir / madam,

I have made the transaction rs. 12101 /-, on 3rd april 2018 for my annually premium pay to star health insurances company by using citrus pay. And i was received an e-mail your transaction has been successfully completed with payment receipt by citrus pay. But after the 10 days it not received to the star health company. They are saying we are not received your premium amount and your policy we will not renew if you not pay the premium. Actually payment link which i have received from star health official e-mail id (https://www.citruspay.com/invoice/6s4cj5cdfg/bhebxs1a63) and there fore i have paid premium by using that link.

I tried to contact citrus pay customer care, but there is no response. Also i have checked with my bank which i made the transaction and they are said payment was successful and prn is :- [protected]

Below are more details :-

Transaction details :-

1) merchant order number: 1672

2) citrus reference number: [protected]

3) order amount: 12101.00 inr

4) transaction date & time: apr 03, 2018 10:11:04 pm

Also i have checked login to the citrus pay, and there it's show the my last transaction with successful.

Please help me sir, on this matter and do needful.

I would like to bring in to your notice that yesterday 12/04/2018 i had mobile recharge of 399/- but unfortunately i did on wrong mobile number so i searched on google to find customer care number where i found mr. Rajeev ranjan's contact details [protected] / [protected] who is the customer care agent however, i called this person and informed that i have mistakenly recharge wrong number so being as customer care will be able to reverse that amount. He confirmed that he will get it done by today 13/04/2018 afternoon and asked me is the card details are same through which transaction were done. Today evening when i checked my account balance there was 9999/- amount deduction from sbi account and i received an sms that it is transferred to citrus pay kotak
Account.. How can you people do this without knowing the customer you are directly deducting the amount and doing fraud things.. I want my amount to be reversed on my account within 24hrs otherwise i will make this issue into big #... I will not leave this company... I will post every where about this incident and will take this incident in media and will get this even worst...

I have applied jipmer 2018 Online application[protected] time 7.55 pm and 9.05pm for sbi net banking at citrus account Rupees 1513.28/- for two times . My SBI A/C No: [protected] .IFSC Code: SBIN0011067.But application not submitted. My money transfer to the bank to citrus account Ref. No: [protected]/GADDXPUQ8, [protected]/GADDXGPR5 total amount 3023.56/- . MY amount in CITRUS ACCOUNT:[protected],[protected] .Jipmer sent the message for my id

Dear Candidate,

We would inform you that, Refund had already been initiated for this candidate. If amount is not credited in next 5 working days.

STATE BANK INDIA Says your money Credit in Citrus Account. So Please refund my money

I made a payment to a Airtel Mobile Number on 03.04.2018 through Indian Bank Netbbanking. But the amount got credited to a landline. To reverse the payment and credit to the mobile no., Airtel is asking for reference No. I am trying to get in touch with the Citrus pay website. I am unable to do. No customer care no. is available in their website. I need the reference no. from the Citrus pay.

I had made a payment of Rs 1296/- on 17th march 2018 to M/S Bizo Online Pvt Ltd. towards purchasing of 2 Pcs Piegon Hair and Body wash big size. sir I have not received the product as of now and besides trying several times to contact them on their customer care no [protected] the same number is not reachable or the call gets automatically disconnected. there is no other number showing on their portal to reach them. I want to ask u all if this type of merchants u people have authorized through your payment portal, then what is the fun making payment online if it is not secure or guaranteed

Sir,
On 14/12/2017. Rs.10018 tranferred from my account without my knowledge. Kindly track it and get back it to my account. However we complained this issue to our indian bank in the month of february. They cannot track this amount as on date. May i kindly request that please do the needful. During the month of november and december 2017, we transfer amount for entrance exam.

I made the payment for jipmer entrance exam june 2018 through citrus payment solutions on 21st march 2018.
Transaction details: inb/[protected]/citrus payment solutions p
Amount: 1513.28.
Pls help into this issue as soon as possible.
Waiting for ur reply.
Its very urgent because last date of submitting application is soon. So i kindly request you to solve this issue as earlier

I made online payment for college application yesterday at 8 in the night through college website which redirected me to citrus pay online payment option. The money got deducted i received mail n msg but in college website it shows that money is not paid... I need details regarding this issue.. And i want it to b solved at the earliest. Because my application is on hold and its a serious matter about my future education please do resolve it soon

Made a payment of hathway broadband, via bhim upi app, money got debited from my corporation bank account, but it did not get credited to the hathways account.
Payment method - bhim upi
Transaction id[protected]
[protected]@axisbank
Hathway account - [protected]
Imps details -
Upi d (Rrn[protected] 1034 us solutions pvt ltd)/tra :/[protected]@axisbank/ (Citr

From icicibank:
This is with reference to your complaint regarding online transaction status.

We have check that the transaction initiated on september 16, 2017 of rs. 4, 035.00, rs. 4, 805.00 and rs. 6, 405.00 are successful transaction.

Please find below are the merchant details for your reference:

1. Merchant transaction id number : 11112940
Citrus transaction id number: [protected]
Transaction amount: rs. 6, 405.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]

2. Merchant transaction id number : 11112951
Citrus transaction id number: [protected]
Transaction amount: rs. 4, 805.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]

3. Merchant transaction id number : 11112964
Citrus transaction id number: [protected]
Transaction amount: rs. 4, 035.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]
From online response from chennai corporation
Forwarded to arohq, this complaint related to online payment pl. Look into it
Citizen says :
Mon, 9 oct 2017 10:49 am


Till today[protected] over 3 weeks of payment of property tax - we are not able to print e-receipts and the site is still showing that payment is due. Pl. Revert
Assistant revenue officer 1, head quarters says :
Wed, 11 oct 2017 11:50 am


Sir/ mam as per your request your online payments are failure please contact your bank, thank you sir
Citizen says :
Mon, 16 oct 2017 11:31 am


Date status merchant txn id citrus txn id amount merchant name e-mail payment mode bank name bank transaction id payment gateway auth id code 16/09/17 17:28 success 11112964 [protected] 4035 greater chennai corporation [protected]@hotmail.com net banking icici bank [protected] blazenet [protected] 16/09/17 17:25 success 11112951 [protected] 4805 greater chennai corporation [protected]@hotmail.com net banking icici bank [protected] blazenet [protected] 16/09/17 17:22 success 11112940 [protected] 6405 greater chennai corporation [protected]@hotmail.com net banking icici bank [protected] blazenet [protected] this is the statement received from bank saying money is credited to chennai corporation for all three properties. Pl. Resolve this. Pl call me on [protected]. I have registered my telephone no. Also now. Thanks and regards, vathsala ravindran
Citizen says :
Sat, 10 mar 2018 10:27 am


I checke dwith the my icici bank and according to them the payments for all three properties are credited to greater chennai corporation account no.[protected]. But my bank refused give us the bank name. Please resolve. I am not able to print the receipt for payment. I also have to pay the current dues.
Assistant revenue officer 1, head quarters says :
Wed, 14 mar 2018 04:27 pm


Sir/madam, ref : report from a. O. (Fc) dated 14.03.2018 thro email. As per remarks of the account officer (Finance cell) it is informed that we have verified and found that a/c. No.[protected] is not greater chennai corporation. Hence you are requested to contact your icici bank and branch in this regard. Thank you, aro hq 14.03.2018

Merchant transaction id number : 11112940
Citrus transaction id number: [protected]
Transaction amount: rs. 6, 405.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]

2. Merchant transaction id number : 11112951
Citrus transaction id number: [protected]
Transaction amount: rs. 4, 805.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]

3. Merchant transaction id number : 11112964
Citrus transaction id number: [protected]
Transaction amount: rs. 4, 035.00
Merchant name: greater chennai corporation
Bank transaction id number: [protected]

Icici bank says payments for all three are credited to greater chennai corporation account no.[protected].
Assistant revenue officer 1, head quarters (Chennai corporation) says :
Wed, 14 mar 2018 04:27 pm


Sir/madam, ref : report from a. O. (Fc) dated 14.03.2018 thro email. As per remarks of the account officer (Finance cell) it is informed that we have verified and found that a/c. No.[protected] is not greater chennai corporation.

Hi,

I loaded my citrus wallet from my Citi bank credit card with Rs 3000.

Transaction was completed successfully but wallet balance is reflecting as Zero rupees.
As per transaction history no other transaction took place after loading money.
Please refer to images for transaction Id
Transaction Date : 24 March 2018 ; Time: 03:28 PM

Please refund the money in cit credit card or add it in my wallet.
contact No: [protected]
Email : enn.[protected]@gmail.com

Let me know in case u need more information
Regards,
Nitin

Sir i trying to add Rs. 7000 to my kotak 811 account way to Citrus Pay Etailing Payment Getaway, my money is debited my RBL Bank Zeta Card And Amount didn't Credited my Kotak 811 account please refund my Amount Rs. 7000
Information for This Transaction
Transaction Date. 02/02/2018 06:51am
Amount Rs. 7000
ARN= 30003180348033064784057
and RRN=[protected]
approval code:555547
Card No. [protected]
Mobile Number. [protected]
Kotak 811 A/c No. [protected]

Please sir refund my money

I have done payment of jipmer mbbs entrance examination fees
Rs.1513.28, paid by indian bank thru net banking
Citrus-[protected]/jipm[protected]
Ref:[protected], 21/03/2018, 13:46
Transaction is executed, but payment was not successful.

But payment is not refunded to my account till date.

Kindly process the refund immediately

Regards

Rahila

I have done payment of jipmer mbbs entrance examination fees rs. 1513.28 at 12:39pm and 1513.28 at 01:09 pm
Two times on[protected] from iob account.

But payment was not sucessful.

But payment is not refunded to my account till date.

So please do needful

Regards

Hawa singh

Rohtak

Mobile no - [protected]

Iob (Indian overseas account number)-[protected]
Branch code-3293, rohtak

Yesterday[protected] nearly at 5:30pm... I paid my fees (Rs 48600) for my coaching classes... Amount is debited from my bank account but not received by the coaching centre... I have already
Contacted with bank.. They are saying that transaction is executed from our side... And i have also contacted the coaching centre they are saying that we have not received you payment... Please help me and sort it out as soon as possible