Citrus Payment Solutions Complaints & Reviews

Hello sir..
I did payment of 1000rs to kae. Kar. Nic.in (Karnataka exam authority) pgcet 2018 online registration through ur site.. I got "transaction success" money got debited from my account but my payment status is"payment not done"

So please i request you to refund my money back to my account..

Account holder name - richa gujrathi
Bank - andhra bank
Transaction amount - 1000
Transaction date - 12/3/2018

Dear sir,

I have made a payment of rs.1000 to pget online registration in kea (Karnataka examination authority) site through your link.
I did the payment twice.
Both times, it showed "transaction successful", but my payment status in the site is 'payment not done'.
Thus i lost 2000 rupees and still cannot register in the site.

I request you to refund the money to the same account from where it is debited.

Details are :
Account holder name : anshiya mol p a
Transaction amount : 2000/- (1000/- rupees twice)
Bank : federal bank
Transaction date : 11.03.2018
Transaction time : 3.17pm and 5.31pm

Statement of bank is attached below

I was trying to add money rs.7000 to kotak 811 account through add to fund process but due to some technical issue my money got debited and not get refunded to my source card.. Nor got money in kotak mahindra bank account.. The error was something went wrong network conn reset.. But kotak bank manager told me that money reversed and they have also provided citrus pay payment gateway txn id and merchant id... But when i contacted to my zeta customer they are not able to trace reversed money.. And zeta told me contact the merchant told them check arn= 30003180348033064784057
And rrn=[protected]
And approval code:555547
Card no. 508894××××××1636
My kotak 811 account number is [protected]
Please help me to refund my money rs.7000
Please sir refund my amount

Sir i have made a payment of 50000 rupees to bajaj alliance life insurance through your link for policy number[protected] today.
Amount have been debited from my account but not received at bajaj allianze website.
I have also not received any refund till now. Custom are care of bajajlife told me that no amount had been received at hi end

Please refund my amount as soon as possible so that i can pay it again.
Statement of bank is attached

Dear sir,
I had make a payment for NIOS(D.EL.Ed) Examination fee on 26/2/2018.
amount debited from my account but payment is not completed. And still I have not get the same amount return to my account.
DETAILS of the transaction:-
CITRUS Ref - [protected]
amount- 760/-
Therefore I request you to return my failed amount.
Thank you

Sir,
I mrs Neetu Gurung bearing an enrollment number [protected] of D.EI.Ed under NIOS would like to complain that i have done the payment of exam fees on march 06. The amount was debited from the account but still payment is not made even after 48 hours.

Please do me a favour.
Transaction details are given below.

06-Mar[protected]Mar-2018)
TO TRANSFER
INB i-Collect
Ref. No.[protected]IGADBBIEJ3 760.00

Sir,
I am very much depressed using the citrus payment option. I have submitted exam fees of deled but still now make payment option is shown though money is debited three (3) times for an enrollment number.
Enrollment number is : [protected]
Name siddik sarkar.
Please solve the problem and return my rest money two my respected bank accounts.
Transaction ids.
1. 175031
2. 177256
3.175372
And also there is one from another atm.
Among these 3 there is one successful for one another enrolment. But rest two are for an enrolment which is unsuccessful payment.
Sir please help me.
My mobile number [protected].
Sir
I have made my all transaction through the debit card.
My debit card numbers are...

1 622018*0457 (Amnt. 757.50*2) mobile number: [protected]
&
2 607077*8431 (Amnt. 757.50*1) mobile number: [protected]

For the enrollment [protected] by name siddik sarkar.

Transaction date: 06/03/2018.

Please sir help us.

Sir,

Kindly note that i made payment towards deled exam fees rs. 785.40 thru hdfc net banking on 15.02.2018 and in bank statement it is showing it is paid to [protected]-citrusnios under reference number[protected]. But this payment is not reflecting on nios portal and it is still showing that exam fees is not paid. Kindly note my details as under:

My name : vaishali
Enrollment no.: [protected]
School udise no.: [protected]
Mobile number : [protected]

Kindly check your records and do needful in the matter at the earliest.

A line of acknowledgement shall be highly appreciated.

Dear sir
I have made payment for exam fee of Rs 1060.5 to NIOS through State Bank of India debit card but it is showing payment not made.
I request you to send money to NIOS or refund it to same account from where it is debited. My details are
Account holder name JIBAN SAIKIA
Transaction Amount Rs 1060.5
Applicant Name Jiban Saikia
Enrolment Number [[protected]]
Transaction Date 07/03/2018
Time : 4.02 PM
Transaction # [protected]

Thanx & regards
Jiban Saikia
Mobile No " [protected]

Date : 7th march 2018
Dear sir... I was invested in citrus company, since june 2011 in fd & rd segment 1) pension scheme amount rs.300000/- (Three lakhs rupees) certificate no. Lpy[protected]
2) recurring deposite rs.39500 /yearly * 5 years.. Amt 1, 98, 000/- (One lakh ninty eight thousands only)
3) fix deposite - rs. 5000 (Certificate no. Csd[protected]
- rs. 5000 (Certificate no. Csd[protected]
- rs.20000 (Certificate no. Csd[protected]
4) recurring deposite rs.50000. (Certificate no. Sfm[protected]
5) recurring deposite rs.10000. (Certificate no. Snm[protected]
6) fix deposite rs.50000. (Certificate no. Csd[protected]

Pls look into matter & help me to recover my hard earned money

Thanks you
Prakash vyankat sawant

Respected sir/madam
I have made a transaction for rs. 979/- through net banking as on 12/02/2018 against the purchase product amazon. My bank provides me given below details
.
Payment id[protected]
Payee id[protected]
Consumer code [protected]
Payment amount inr 979.0
Date of payment 02/12/2018
Payee name citruspspl
Bill reference information [protected]
Payment remarks 74840139

But the above amount was not successfully transfer.
I request you please refund this amount because the same amount has paid by me through other way.
With thanks,
Rajesh jambhale
[protected]

I have made an withdrawal of two amounts from my citrus wallet on 1st march 2018. Details are as under:

1. Withdrawal of amount rs. 2900 to my icici account 02530xxxx857
Reference id : 1fb43fc[protected]bab24d0a649c02fa

2. Withdrawal of amount rs 100 to my icici account 02530xxxx857
Reference id : 6be430278daf4e3fb79da3bd9ac44c13

But as on 7th march 2018 above two amounts is not credited to my bank account. I have raised the issue using citrus app many times but i have not got any response from citrus team regarding above two transaction. Its been more than 5 days still the amount is not credited to my bank account.

My registered mobile number with citrus is [protected] and registered email id is sahil. [protected]@gmail.com

I equest you to please credit my amount in my bank account. I have not got any response from them

Dear sir
I have made payment for exam fee of rs 750 to nios through pnb debit card but it is showing payment not made.
I request you to send money to nios or refund it to same account from where it is debited. My derails are
Account holder name gayatri devi
Transaction amount rs 751.88
Applicant name neetu tiwari
Enrolment number [protected]
Transaction date 06/03/2018
Thanx

Myself abhijit de. Made a transfer of rs.707 from my icici bank account (Xxxx xxxx x935) on monday morning. But i have received message from airtel indicating transaction failure. I enquired with icici bank and got confirmation that transaction to gateway (Citrus) was successful. Can you confirm receipt of payment and transaction to airtel postpaid mobile accordingly?

M a trainee of NIOS D. el. ed under enrollment no...25. I have paid the exam fee thrice due to server connection error. But the status has not been changed/updated yet. I therefore would like you to look into the matter and also please suggest a way to refund the extra paid amount i.e. 750 *2 =1500. thank you

Two of the transactions nos. Are
_[protected]
_[protected]
{sorry i couldn't save the other one}
All dated[protected], monday

Sir,
I am very much depressed using the citrus payment option. I have submitted exam fees of deled but still now make payment option is shown though money is debited three (3) times for an enrollment number.
Enrollment number is : [protected]
Name siddik sarkar.
Please solve the problem and return my rest money two my respected bank accounts.

Sir
i have submitted fees many times for one enrollment no.[protected] for the course d.el.ed.exam 501, 502, 503 provided by nios at the same date 06/03/2018.the amount was only 757.5 rupe.but i paid three times the amount 2272.5 rupe.
so please cut the fee 757.5 rupe and refund me my extra amount 1515.00rupe.
thank you
name- vandana mishra
enrollment no.-[protected]
mob.no.[protected]

I had made payment for nios deled exam fee through my bank of india debit card by using citrus gateway as payment mod date 5/3/2018 and the money had been deducted but the payment status is showing payment not made and amount not refunded yet. Please resolve this issue.. Once again i paid the same amount through eazypay. Icicibank.com and it was successfully happended..

Sir,
Payment for deled exam fee rs. 784.40 was successfully made through icici netbanking and amount debited from account on 03/03/2018 at 10.52 pm for my enrolment no. [[protected]]. The status payment not made has not been updated to payment completed even after 48 hours.
Transaction reference no.[protected]
Date 03/03/2018.
Transfer to inb national institute of open school.

Please resolve the issue of payment status as payment completed at the earliest.

Regards
Sanjukta pradhan.

I had made payment for nios deled exam fee for course 501, 502, 503 for the following enrollment numbers on date 1/3/2018 from sbi debit, money had been deducted but the payment status is showing payment not made. The following are the enrollment numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly resolve the problem of transaction of the above enrollment numbers as soon as possible