Citrus Payment Solutions Complaints & Reviews

Dear sir this is praneethh i have money of 1200 in my wallet please use those money for lazy pay credit i[censored] don't do this i will never pay the amount any more and i quit with u r wallet i am using it daily i[censored] help me i will again use this app i[censored] don't i never ever prefer this again soo kindly help me. I want to pay 1187 but in u r wallet i have 1200 so please deduct those amount immediately thanking u if possible can u please call me to [protected]

Hpgas bkngno 582185 con 613281 bkng clrd 20. Jun.2018 danish enterprises. http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

I paid the amt via the above link but did not get confirmation. However the amount is deducted. Please refund it

Payment details

Rs.711.93 was spent on ur hdfcbank credit card ending 4807 on[protected]:15:51:04 at citrusp*pushpam

Dear sir / mam,
In my payments mp online, through citrus payment, 375/- payment on date 15/06/2018 and same amount 375/- on 19/06/2018, whose payment was not successful and money was cut off from the account but till now that payment not dilivered to second party, not returned to me & amount not refunded my account

Citrus reference number: [protected]
Amount: 375
Transaction date & time: 15jun 2018br...

I tried to fund my kotak 811 account using a united bank of india debit card (rupay) on 19th june around 2:09 p.m. but despite the amount being debited from the united bank account it has not yet been credited into my kotak 811 account.
I landed on the transaction confirmation page by citrus wallet before being redirected to kotak 811 homepage.
I contacted kotak 811 customer care but was left unconvinced that the amount will will credited.
Amount : 5250
Card detail : united bank rupay card starts with 607077 ends with 9235

Hello

I transferred Rs 1000 from my SBI Debit card on 9th of June but the same was not credited in my Kotak 811 Account and I haven't been refunded the amount back in my SBI account or received the same in Kotak 811 Account.

Transaction ID (SBI Account) - OTHPG[protected]CITRUS PAY ETAILING Mumbai

Please Trace the same and solve my issue.

Thank You

I wanted to transfer rs.3000 on june 15th 2018 from my hdfc debit card to kotak 811 account using fund my account option. My money got debited from my hdfc account and i didnt receive any in my kotak account.. I am attaching the message i received from hdfc..

Thank you for using debit card ending 7600 for rs.3000.00 in mumbai at kotak1194565 on[protected]:08:51:49

Here I am complaining about the Airtel WIFI bill i have paid on 11th June of Rs 824 for the month of May 2018 via this site. The Status was showing success but after that i have received the message from Airtel customer care regarding the failed payment, also the bill payment status is showing pending at Airtel site. I am confused now that whether the payment is done or not, if not when will i get my refund in account?

Payment transaction of inr778.76 to citrus payment solutions pvt. Ltd. Is done successfully by reference id 90154445, but declined at amazon end against order#[protected]
Please arrange for transaction from your payment gateway to amazon immediately, so my pending order can be confirmed by amazon. If it is not possible, then refund in my a/c

We made a payment of rs.1239 on[protected] towards our monthly bill for act fibernet. While our bank account has been debited of the amount, the act fibernet page does not reflect the receipt of the same. We'd like to know when the amount will either be refunded to us or paid to act and how many working days it is going to take for this to happen? We hope you know that this is entirely unacceptable because the hitch occurred while making payment through your payment gateway. If the money has not been paid to act then we'd like a complete refund!

Dear sir,
Internet payment through icici bank, dewas, m. P. A/c is made for airtel postpaid no. [protected] for inr 789.0 with transaction id [protected] towards payee citrus payment solution from miner account xxxxxxxx0805 on jun, 11, 2018 at 12:13 hours. Still the payment is not made to airtel and transaction also failed as intimated by airtel. Either refund or credit to destined billing to be immedaitely confirmed.
Regards,

Shashi ranjan
[protected]

Hi, My name is Nisarg Tuli. I made a payment online to a merchant called lovelites. The amount was paid using UPI.

It has been 4 days and the merchant has still not received it. I haven't found any customer care details where I can contact citrus pay. Attached is a screenshot from the BHIM app. Transaction details are attached as an image.

Dear sir,

When i try to make the payment through icici eazypay gate wayfor my son's
Hostel fees, after sometime, i got a message that the session is timed out.
However my account has been debited and the receipt is not generated for
My son's hostel fees at amrita univiersity. I give below the details for
Your reference:

Name of the student: sai brahadeesh b.
Regn number:[protected].
Parent name: r. Balu,
Mobile number:[protected]..
Mail id: [protected]@gmail.com.
Academic year - 2018-19.
Institution name: amrita university, coimbatore.
Course : btech.
Transation id: inb/[protected]/citrus payment solutions.
Amount: rs.92015/*
Date: 10/06/2018.
Payment bank: axis bank, thillai nagar, trichy.
Paid by: r. Balu, a/c no: [protected].

Kindly check the details and revert back to us.

Yours sincerely,

R. Balu,
F/o b. Saibrahadeesh,

Fee for iim submitted through citrus was successful but it didn't redirected or reached merchant.
Details below:
Merchant order number: f[protected]
Citrus reference number: [protected]
Order amount: 83089.70 inr
Transaction date & time: jun 09, 2018 11:59:04 am

Kindly help me to revert this amount asap.

Regards,
Sarath

I made a transaction to my digital tv. My amount has been deducted from my wallet but the amount has not yet been transferred to my wallet. I just don't understand what is the problem. And even the ui is so worse that it doesn't enables the user to enter the query. My digital tv is getting expired today. So i request u to kindly process my transaction as soon as possible before end of the day today.
Earlier also i made so many transactions this didn't happened and even if it happened the money was transferred back within minutes.
Cheque reference number:[protected]

Respected Sir/Mam,

I am Bhargav Pujara, writing you this Complaint regarding fraud transaction that done through your application.

On 4th June, 2018 at 1:15 pm, I received a call from [protected] number. He already knows my all Bank and Debit card details. Through that, he did 7 Fraud Transaction and Transfer around Rs. 79, 780 from my HDFC Account.

I register complaint regarding this Issue to Satellite Police Station - Ahmedabad, Cyber Crime Cell, Shahibaug, Ahmedabad and HDFC Bank - Mumbai.

Please take necessary action and solve this matter ASAP. I also discuss this matter with DGP and Police Commissioner Ahmedabad. This is not a single case with me, many cases already register on Cyber Crime Cell, Shahibaug, Ahmedabad.

I share you basic details of my HDFC debit card number are given below...

HDFC debit card No. [protected]
HDFC Acc. No: [protected]

I request you to please do necessary action urgently for my refund, I will complain of this matter to Cyber Crime Cell- Delhi Police and Mumbai cyber cell. If you need any help call me on [protected].

Requesting a refund for my transaction

Payment of inr 5730.44/- was done with
Txn id: ctx[protected]
Date: 4th june 2018 time: 9:03 pm
Number: [protected] // [protected]

The booking is done by sbi credit card of nitin kumar on 4th june 2018 (Picture attached) for amount of inr 5730.44/-
The amount is deducted from card and not received by merchant since my online room booking did not take place. I urgently need the money back in my card.

Sir, i have transfered 7300 from my corporation bank to kotak bank. Money has deducted from corporation bank but haven't received yet. Transaction has been made on saturday. Please resolve this as soon as possible..
Its very urgent please, look into this matter.
I am looking for reply soon.
My contact no. [protected]
Email: [protected]@gmail.com

I've deposited 2000 rupees (Transaction id inv36a1a0784a71) in mu kotak account after completing the full kyc through the link i've got from kotak mahindra bank and money is deducted from other bank but i didn't get confirmation from kotak bank. So please help in getting my money back to me. I'm need of it very much. So, please help me in resolving the issue.

Txn id[protected]
This is the transaction id
Dated[protected]
02:43pm

Payment for exam fees was unsuccessful
Yet amount debited from my airtel payment bank.
[protected] (Airtel number)
Name - suyash tirkey

I have made the payment for the exam fees of 1st semester nios dled on date 27th february 2018.
Airtel group couldn't resolve this. According to them, they have done their part..
Please check it from your side

Please refund me the debited amount.

Hello,
My name is pankaj kumar. I have made 4 transactions through citrus so i got rs. 44500 money from your side. So you called me to pay back your money and i said you can debit money from my account as they credited.

So you put the money on hold. But now rs. 44500 money is in hold from my account because of you.
So total hold amount is 89000.

Rs.44000 belongs to some firm citrus (You), and rest of the money 44500 is mine which is on hold.

Kindly release all the money so that citrus and me can do our needful.
If there is any need from my side call me on [protected].
Please help me asap.

Regards,
Pankaj