Citrus Payment Solutions Complaints & Reviews

I made the online online payment by ezypay which has citrus as one of its payment gateway. The transaction number is invc4c4dd9e33.

But the payment was not submitted to hpcl and i had to make cash payment to the delivery person.

I am not sure as to what will happen to the 650, please refund the amount to the mode of payment and kindly remove such online payment options as it is like cheating common people and looting them.

Let me know if any further detail is required from my end.

My payment was successful from citrus wallet but i didn't got any booking from zoomcar and my cash was deducted.
Zoomcar also didn't give any information about the payment and booking.
Citrus sent a mail of which i have attached file
My amount withdrawal was inr 5709.
Please resolve this issue as soon as possible.
It has happened with me two times. I am requesting you to resolve this issue asap.

My name is kamal basfor. I wanted to register my name for secondary admission at nios.ac.in online portal. So i have to pay 1545 to complete the registration. As i paid the amount through citrus hub, it showed payment failed status. But when i checked the bank account my money is debited. On the other side registration process is also showing payment pending. My cirtrus payment ref no is transfer/[protected]citrus/eazypay[protected]. Please help.

Hello sir,
My name is DEEPAM KUMARI. your company cashed unauthorized charge from my from account.(BANK OF BARODA).my account number is
([protected]) IFSC CODE IS (BARBOMOKAME).MONEY deducted on[protected] under the name of PRCR/CITRUS PAY ETALING/MUMBAI INR (3000)
ONE TIME .by same name again deducted 10000 another time.

Please help me with appropriate solution.these
all bad activity spoiling your company reputation .

Date of Incident/Transaction : 23/05/2018

Description :
Rupees 35, 000 had been debited from my HDFC Bank Account but not credited into Beneficiary Account (Bihar Skill Development Mission) due to Payment Gateway/Technical issue.

Account statement has been attached for your consideration.

Desired Solutions:

Kindly either transfer mentioned amount to beneficiary or me with reply mentioning action taken against this issue soon.

Dear sir/maam,

I was recharging my internet plan through myslbb portal.in which citrus payment getway is used. After completing my hdfc netbanking page was not able to redirect it back to original page of payment.

And thats how my transaction failed. But, money was debited from my account and its has been 3 days, i should have received the refund. But i didn’t receive any.

Help

Dear Sir / Madam,

I, Virendra Kumar Sharma maintaining my Union bank branch, Najafgarh, New Delhi-110043 saving A/C No. [protected] & using Union Bank debit card No.[protected]. An unknown person has 2 online fraud transactions through POS Citrus Pay ETOI Mumbai Ref.No.[protected] of Rs 10, 000.00 & Ref. No.[protected] of Rs 9, 999.00 on my debit card on dt.18 05 2018 at night from 1.00 am to 2.30 am and hacked my registered mobile No [protected] on same time bank activation code with OTP and my HDFC bank credit card net banking PIN has reset on same time and date. I have not made any transactions. Request you to please recover my money at the earliest possible.

Sir, i am waiting for your response.

Thanks & Regards,

Virendra Kumar Sharma
H.No.57 A, Krishna Enclave,
Najafgarh-110072
Mob.[protected], [protected]

R/Sir,

I have transfer a mount of HP Gas refil Rs. 691.78 through my SBI Debit card
on 12 May 2018, the transition id OTHPG078153, but unknowingly it had transferred to citrus Pushipam Pune instead of HPG (Raj Gas Agency Lucknow).
I would request you to refund the amount to my bank.

Thanks & Regards

Tara Dutt Bhatt
Lucknow

I have done a transaction through icici to citrus payment can you give me details to whom this amount is debited.
Date 2nd.11.2017 from icici account payment id [protected] amount 12174.
Name sanket shantaram botale.
Transaction done though icici bank
Account number.[protected] bkc branch
[protected] net banking bil/[protected]//icic[protected] amount 12, 174.00

I have attached a snap of bank statement
I think it is made to icici lombard health insurance for policy 4128i/ih/85234632/02/000

Dear sir/madam, please find the details below for jipmer fee paid through citrusjipmer.

Jipmer user id : 161563 - application sequence no

Candidate name: uday kiran kulkarni

Registered email id: udaykiran. [protected]@gmail.com

Registered contact no.: [protected]

Post name: irnapally

The amount got deducted twice but the payment was not successful.

Transaction id (All): [protected] and [protected]

Transaction date (All): 22 march 2018 - both.

After the unsuccessful transaction of the above, i have made the payment by using debit and then the application got accepted. The transaction no of successful payment is pos436303xxxxx2863 jipmerjawaharla pos debit.

Please look into the matter and do the needful.

Thanks, regards.
Venkatesh s. Kulkarni,

Hi,

I had received a fraudulent call on wednesday 16th may, 2018. The call was regarding redemption of the credit card points and my card details got shared unfortunately and i have lost a total of 69, 750/-. On approaching i confirmed the transaction was fraudulent and on checking the gateway the fraudsters have used the citrus pay kotak pos gateway.

Please find the details below:
Atm card number: 416021xxxxxx6467

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 7, 000

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 9, 875

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 9, 875

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 10, 000

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 10, 000

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 10, 000

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 10, 000

Date of transaction: 16 may 2018
Transaction number:[protected]
Amount: 10, 000

Contact number: [protected]
Aadhar card number:[protected]

Total amount :69, 750/-

Also please find the mobile numbers from where i received these fraudulent calls:
1. [protected]
2. [protected]

Please help me find the fraudsters and let me know if my money has been fraudulently caught in the wallets and help me to get my money back.

Expecting a reply on this mail.

Thanks & regards,
Yogesh patil

Using 'my ghmc' app, i paid property tax to ghmc thru citrus pay for the year 2015-16 And 2016-17 an amount of rs. 5044.58 on 24/02/2016 using my HDFC banknet banking. My ptin is [[protected]], 20_b Abids circle, ghmc, hyderabad.

Till date, it is not credited to ghmc and they have raised a new property tax notice with penalty.

I, therefore, request you to look into the matter and inform me the details of transaction to enable me to settle the issue with ghmc. If the same is already credited to ghmc, please forward me those details. If not. Credit ghmc now under intimation to me.

Thanks,
P. Srinivas Reddy ( Advocate )
[protected]
email id : psreddy.[protected]@gmail.com

Dear sir,

Today (09.05.2018) i have received fradulant call bearing number [protected] named as ambika and murugan that he is speaking from sbi nungambakkam branch and informed my credit limit and also asked my sbi credit card number for updating my reward points. As i trust he is from bank, i informed sbi card number after that i received message that rs.40500 has been spent citruspay spicesafar. Then only i realised that i was cheated by the call. Hence i request that take necessary steps to re-credit the cheated amount of rs.40500 as quickly as possible.

R. Manikandan
[protected]

I had done payment from my corporation bank account for bajaj allianz lic for rs 5937.00 through your payment gateway on bajaj allianz lic website payment has been deducted from my account. But same it was timed out in bajaj allianz site. Transaction couldn't credited to them. Kindly refunded the amount to my account policy no [protected] name amar singh tak premium 5937/-

R/sir,
I would like to inform you that, my policy name is super cashgain gold. And policy number is -[protected]. On dated 08.05.2018. I am give the yearly premium amount 19874 rs. By citrus payment solution private limited. But payment receipt is not generate and pay debited my axis bank account.  and also transaction statement attached below this application. And transaction reference number is [protected]. And pdf statement open password is sand[protected].
So, therefore i request you do needfulwork as early as possible.

Regards

Sandeep kumar

Mobile no -[protected]

I have transferred rs 1000.00 to kotak bank zero balance savings account from my standarad chartered bank account on 10/05/2018 but same is not yet credited to kotak bank and not returned to standared chartered bank. The transaction id is inv8359fd17a. The payment was transferred to kotak for opening of zero balance savings bank account throgh link send by kotak bank.
Please look in to matter.

I have opened an account with kotak mahindra bank after kyc i was given a link to deposit money to that account link was
http://t.payu.in/NcdQC2. i have transferred from my axis account to kotak. Transaction was successful. Attached screenshot. 2 days are over but money not deposited in account. Pls kindly look into this.. And please solve as soon as possible.. Account name is jitendra singh.. Thanks

Respected sir,

Twice we have booked bus via citrus payment solutions on 30.3.18
Amounting to 1260 (630+630).
But there was no confirmation of ticket booking. And no refund was obtained so far even after complaint registration.
Its been almost a month and still the issue has not been resolved. I have received an email stating that refund has been initiated but no amount was credited pertaining to the same account. And there has been no proper response via the customer service center. I would like to have the customer service number to have a proper communication regarding the issue.
Awaiting your reply

My reference number is[protected]. An amount of 3268 rupees was debited from my account but the withdrawal initiated amount have not received at the other end. I request you to look into this issue and solve the problem at the earliest.

I got an email from customer service to submit below details:

• registered email id and mobile number: [protected]@gmail.com, [protected]

• bank or citrus transaction reference number:[protected]

• exact date and time of transaction: 21 april 2018, 2:24 pm

• exact transaction amount: rs.3268.

But citrus customer service team never bothered to reply to my complaints. After 3 days i forwarded them hdfc bank's email which stated to check the payment at merchant's end as the money has been debited and initiated. Citrus customer service never replied to my complaints till date, please take my complaint seriously as it has been more than 10 days.

I had completed my payment of rs 10000 for opening a saving account in kotak mahindra bank through debit card payment powered by citrus payment at online on 02/05/2018. The transaction status is also success. But still now i have not received that amount in my account. Please help me. My transaction id is invada9377f7ae
Please give me the solution. My kotak mahindra bank account is [protected] in which this money will be transferred.