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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 116

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P
polimeni ganesh yadhav
from Nidadavole, Andhra Pradesh
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polimeni ganesh

Address:Bangalore, Karnataka

I had completed my payment of rs.1000
For opening a seving account in kotak mahindra bank through debit card payment powered by citrus payment at online on 23/12/2017. The transaction
Status is also success. But still now i have not received that amount in my account.
Please help me my transaction id is igacoznqy7 please give me the solution.
I'm in need of money...
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N
Nandhu Choudhary
from Ramapuram, Andhra Pradesh
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amount not credited in bank account and reversed (10 days back)

Hi, i am narendra,

I did a transaction of rs 5000 on 10th december, on 11 th i received sms from citrus that my transaction got declined amount will be returned to my account within 8-10 working days. It's been more than 10 days. I have not even got the reversal. Please update on this as i need them urgently. I tried to contact customer care but im unable to contact the customer care. So please take this as complaint send...
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Nandhu Choudhary
from Ramapuram, Andhra Pradesh
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amount not credited in bank account and reversed

Hi, i am narendra,

I did a transaction of rs 5000 on 10th december, on 11 th i received sms from citrus that my transaction got declined amount will be returned to my account within 8-10 working days. It's been more than 10 days. I have not even got the reversal. Please update on this as i need them urgently. I tried to contact customer care but im unable to contact the customer care. So please take this as complaint send...
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S
Sindwani123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted from my bank account but does not credited in another account

Address:Sonipat, Haryana, 131001

I make a payment of 10000 from sbi internet Banking to fund my kotak mahindra bank account via Kotak Mahindra Mobule app..The balance has been deducted from My sbi account no. [protected]..But not crdited in my Kotak mahindra Bank CRN No.[protected].! i make this Transaction On 21st dec at 12:28 Am.. Please help m as i need Money Urgently..Reference Number of the transaction is attached below....
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S
Sureshaswin1994100
from Chennai, Tamil Nadu
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i have completed payment for hindustan travels ticket not received

Website:Hindusthantravels .com

I have booked bus ticket in hindustan travels website through bhim app. Amount got debited from my account but i have not received my ticket.
Transactionid 294797.. Please provide refund. Travel agent told that ticket not yet booked. Kindly follow up to this issue and rectify my issue as soon as possible.
Thanks and regards.
Suresh kumar. N
[protected]@gmail.com...
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sankarnaidu adhikari
from Gudivada, Andhra Pradesh
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citrus payment gateway time out

I made a deposit to Kotak Mahindra bank through citrus pay gateway using paytm payments bank debit card . After entering the OTP, the page loaded for long time and then a error message is shown conveying gate way time out error . I recieved a message from Paytm that amount is debited from my account. But my Kotak Mahindra bank A/C is not credited .,...
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07@arjunc
from Umred, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not yet received nor reversed

Address:Belgaum, Karnataka, 591215

Hi i am arjun chougule

I did a transaction of rs 5000, the amount got deducted but have not been credited to another bank account. Its been more than 6 days. I have not even got the reversal. Please update on this as i need the urgently. I have spoken to the same bank account customer service from where i made the transaction they also don't have any update regarding the reversal.
Time - 14th december...
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C
chauhanannu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited

Address:Gurgaon, Haryana, 122001

Hi,

I have make transaction on 30th nov. 2017 of 5000/- but i did not receive money to my bank account nor its reversed also, but its debited from my wallet,
Please take it seriously...

I had very bad experience with citrus...
Please revert my money asap.
Citrus look like a fraod company...

Regards
Annu chauhan...
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P
Pravin Sunita Ratan Borkar
from Mumbai, Maharashtra
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amount not credit

Address:Mumbai City, Maharashtra, 400043

Hi,
This is pravin here, i have done certain transaction of 19th dec 2017 of 1000/- but i did not receive money to my bank account nor its reversed also... But its debited from wallet acc... Pls take this issue seriously

Pls give me clear update.. I am suck using this app.
I am waiting for your call or mail

Thanks,
Pravin borkar
[protected]@gmail.com
Mobile no. [protected]...
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Address:Ernakulam, Kerala, 682304
Website:sbi

Hello this is kevin mathew joseph from kerala. I transferred amount of rupees 10000 to my kotak 811 account using SBI net banking. The citrus payment solution page got timed out and 10000 rupees were deducted from my SBI account. And there isnt been any money deposited in my Kotak 811 account. I request you to please help me out and get the refund as soon as possible....
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H
hemlikhar
from Gurgaon, Haryana
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amount not credited in bank account not reversed

Address:122001

Hi,
Please find a attached screen shot,
This is hemant here, i have done certain transaction of 30th dec 2017 of 10000/- but i did not receive money to my bank account nor its reversed also... But its debited from wallet acc... Pls take this issue seriously

Pls give me clear update.. I am suck using this app.
I am waiting for your call or mail

Thanks,
Hemant likhar
[protected]@gmail.combr...
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G
girishq
from Chennai, Tamil Nadu
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amount not yet credited nor reversed

Address:Bangalore, Karnataka, 560036
Website:citrus.com

Hi this is girish here, i have done certain transaction from 15th dec 2017 to 17th dec 2017.. But i did not receive money to my bank account nor its reversed also... But its debited from my acc... Pls take this issue seriously

500 on 15th dec
5000 on 15th dec
3000 on 16th dec

Pls give me clear update.. I am suck using this app.
I am waiting for your call or mail

[protected]br...
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Address:Thane, Maharashtra, 421306

Hello this is atul rai from mumbai. I transferred amount of rupees 1000 to my kotak 811 account using my debit card and net banking axis bank twice. The citrus payment solution page got timed out and 1000 rupees were deducted from my axis account twice that is a total sum of 2000 rupees. I checked my kotak 811 account and there hasn't been any money transferred. I request you to please help me out and get the refund as soon as possible....
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A
akash.am
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card transaction timed out but amount get deducted from bank account

Hello,
This is akash mukherjee from kolkata. I was trying load my kotak 811 account using my union bank debit card ending with 3167 but the transaction got timed out despite rs. 1000 being debited from my bank account.
I have not been able to contact kotak mahendra neither citrus wallet and haven't yet received any confirmation from bank whether my amount will get reversed.
Please help me get a refund....
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R
Rajasekaran Ramani
from Korampallam, Tamil Nadu
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amount not credited to account

Address:Chennai, Tamil Nadu, 600053
Website:[email protected]

Dear sir, this is rajasekaran i have transferred rs 2500 on 3/12/17 which was done successful but amount till now (17/12/17) credited or reversed.in this regard, i have sent mailed several times to respective teem but no responsibility!? And before now i have transferred but it credited by one day itself but this time i don't know what some wrong.? So request you please let me know what happened actually? When will i get it back? Thanks...
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S
shibunkuniyil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost 3000 rs

Hello citric team.
Today i was transferring 3000 rs from my state bank of india account to kotak mahindra bank account. But the transaction failed because the page got timed out and i lost 3000 rs. Could you kindly check this and refund my money back. Please take quick action as this is an urgent situation for me.
Transaction id:igacnzdqg6
Date and time : 16/12/17...
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Did a transaction of rs 10000, the amount got deducted but have not been credited to another bank account. I have not even got the reversal. Please update on this as i need the urgently. I have spoken to the same bank account customer service from where i made the transaction they also don't have any update regarding the reversal. Inr 10, 000.00 debited to a/c no. *8965 on[protected]:23-for pos txn at[protected][protected]-citrus pay...
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S
sandeep koilada
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction problem

Address:500083
Website:Citrus Payment Solutions

I'm koilada sandeep,
i recently opened my kotak 811 account and tried to deposit Rs.2000 in this a/c from my SBI Net banking but at the time of transaction conformation from your site, your site has been terminated. but money from my sbi a/c has been deducted (ref .no : [protected]IGACNUPGF4) and the kotak 811 a/c has not been credited.

so, please solve my problem as early as possible....
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O
ONLINE INFO
from Kargil, Jammu and Kashmir
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nios fee debit my account but fee not updated

Address:273164

Nios reference no b[protected]
Maine nios deled ka fee submit kiya mere account se paise kat gye lekin fee update nahi hua hai
Msg aaya hai
Thanks for using your sbi debit card xxxxxx for a puschage worth rs5059.0 on pos nios1136045 at citruspay nios txn#132667
Plz sir help kre fee update kar djiye ya balance refund kare mai fir se submit kar saku...
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S
shubham pr
from Bengaluru, Karnataka
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amount not refunded more than 10 working days

Address:560102
Website:www.citruspay.com

Hi citrus,

I had paid the amount on 1/12/2017 through citrus/ nestaway amount debited payment not updated amount rs5629. Please make it updated or refund so i can try once again i don't have much balance to make payment once again.

Ctx[protected] processed on 01/12/2017 for rs.5629.80/-
Was failed i was advised that 7 to 10 working days. Please refund....
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