Claimed

Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
Resolved
1777
Unresolved
1192
Quick Links
Statistics
Share
Contacts

File a complaint to Citrus Payment Solutions

Having problems with Citrus Payment Solutions?

File a complaint and get it resolved by Citrus Payment Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Citrus Payment Solutions reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arpanrheking
from Ingraj Bazar, West Bengal
Report
Copy

dled nios twice payment

Address:722122

Dear sir/madam
I was doing registration on dled. Nios.ac.in on dated 07/11/2017. After making successful payment of rs.4553.1 from sbi debit card it did not get upate and was showing 'payment not made'. Payment of rs.4553.1 details - sbi debit card 478xx9260 pos 80000580 at nios citrus txn#[protected]. Again same day as payment was due i made another payment through sbi credit card. And it came out successful. And i got my id card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh, 600114
Website:dled.nios.ac.in

With due respect i want to say that i have made the payment twice for the candidate reference n. O d[protected] named s. Rebecca suganthi on 07/11/2017.
One payment through axis bank: internet banking

Other payment through citi bank - credit card.

Details given in attachment. Kindly refund any one of the amount

Thanking you
Yours faithfully
Sudhakar...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
smitha mahesh
from Chennai, Tamil Nadu
Report
Copy

citrus payment solutions nios payment

Dear sir

With refence to nios admission; i am very sorry to inform you that during credit/debits card payment my transaction through master card dated.[protected] r. S 4553.10 failed ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now.

Therefore i request you to return the amount of failed transaction. I will be thankful for you.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
batrapoonam
from Narnaul, Haryana
Report
Copy

payment not confirmed in nios d.eled system - teacher section.

Address:133001

I made payment of Rs.5059 on 18.11.2017 through SBI visa Card459XX2711 on POS NIOS1136045 at CITRUSPAY NIOS txn#[protected] but status shown on Application -"-Paynot not made" Kindly help . I made this payment to National Instiute of Open Schooling for Course -D.EI.Ed Bridge course for Bed in service Primary (class I-V) teachers. My mobile No.[protected] and UDISE code.[protected]. Payment made to NIOS through CITRUSpay through SBI Debit...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raju Kashyap1979
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not ok

Address:Haridwar, Uttarakhand, 247667

Dear sir/mam

I sent amount rs 5000/- on dt. 14.11.2017 12:19 pm with txn id:- bb21ef9b23a245e5b43d74d0f9d45130 from my citrus wallet to my bank account was successfully but this amount not show into my bank account on dt. 14.11.2017 till now so please sent my amount 5000/- to my bank account as soon as possible. I will be attachment file in your inbox.

With regards

Raju kashyap
Haridwar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhkk
from Narasapur, Andhra Pradesh
Report
Copy

airtel prepaid recharge not done

Address:Vizianagaram, Andhra Pradesh
Website:[email protected]

Dear sir,

Yesterday i e on[protected], i have tried to recharge my airtel mobile no [protected]. Through axis bank. My amount has debited 349/- and 448/- (797/-) from my account [protected].

After on wards i have tried 448/- and 448/- (896) through my another account [protected].

The 4 amounts had debited but recharge not happen.

I wants to recharge my airtel through retail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
eclatdinesh
from Chennai, Tamil Nadu
Report
Copy

dled payment refund

Address:630001

Dear sir
With due respect i want to say that i have made the payment twice for to candidates reference no b[protected] named banumathi
Because first time when i made payment on 11.11.2017 to ecom:[protected]citruspay nios mumbai in:my balance was debited but my payment was not completed, after that i wait for 3 days but still then my payment was not made then i made payment again on 20.11.2017 for this candidate then it was completed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Kr Medhi
from Hojai, Assam
Report
Copy

nios deled admission payment issue

Respected sir,

I have made payment of rs.4500.00 for admission deled prograame on 01/11/2017 vide transaction reference no. Igachgqzu4 against deled admission reference no. D[protected] of sayedur rahman, but the status was shown as 'payment not made' may be due to some technical error.

Therefore, i made another payment on 02/11/2017 vide transaction ref. No. Igachmmsj4 for the same candidate. Thus admission confirmed.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul2609
from Revelganj, Bihar
Report
Copy

transaction failed but amount deducted from account

Address:312203
Website:mlsu.ac.in

Dear sir
Mene mlsu 2nd year ke liye trancation kiya but ye trancation failed ho gya but amount account se deduct ho gya aisa 2 bar hua sir.
Trancation detail-
Refernce no-[protected]igacjiqqf8
2nd refernce no.-[protected]igacjiroz3
Ye dono trancation failed hue orr amount deduct hua account se.
Please return my token money.
And university don`t take any action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit yadav sky
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money looted

Dear sir,
Mai 21/08/2017 ko bihar police ki online form apply ki thi jiska payment maine pnb banking se ki thi or payment kat gaya magar registration nhi hua tha. Maine bank me bhi complain kiya magar waha se message aya hai ki mera account se balance kat gya tha or bihar police ke pass chala gaya tha. So apse niwedan hai ki meri payment ko jald se jald wapas kr se
Transected to ecom[protected]
Date - 21/08/2017br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Pune, Maharashtra, 412113
Website:Citrus app

Hi lumitha cutinha here, i did a transaction of rs.895 on 5th november 2017 to reena castelino, money got deducted from my account but in citrus app the transaction is still showing as pending. Even she didn't get money to her account which i transferred.in her account also it is showing as pending.
So can please help me in this problem. My contact number is [protected].

Transaction i'd is: 1d489fa9538642dfa1c0d0063fd908b7...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
F
friendlyparrot
from Delhi, Delhi
Report
Copy

citrus wallet payment yet to be credited into my bank account

Ixio has deposited rs.444 to my citrus wallet under reference number
13223787 through my mobile number [protected] for air ticket purchased.

I withdrew this amount from citrus wallet on[protected] and got confirmation message that the amount will be credited in two days into my bank account.

But the above amount is not yet credited into my bank account ending with 7475, though 9 days have already passed....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwanth Subburaj
from Kayankulam, Kerala
Report
Copy

wallet money not showing

Address:600063
Website:CITRUS PAYMENT WALLET

I have loaded my citrus wallet with 2000rs. I received confirmation from both citrus and and the bank. However when i checked to see the balance in wallet. Its not showing up. No response from customer care. I have the email from citrus stating that the money is credited to the wallet and balance amount is 2000. However checked the wallet using app its still not showing up. Tried transaction and it says wallet does not have money....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shashank Devisetty
from Bengaluru, Karnataka
Report
Copy

money not credited in account

Address:560037
Website:www.citruspay.com

I have made a transaction today[protected] to withdraw money from my citrus wallet to my account. I see the transaction successful on my mobile app but my money is not credited in my account. Please help me as soon as possible. I need the money very urgent. When i add money to the wallet, the transaction happened and reflected in seconds but when it is the other way round, why does it take this much time. It's been a long time since my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Chitranjan
from Mumbai, Maharashtra
Report
Copy

payment paid to nios deled but not received

Address:Hazaribagh, Jharkhand, 825301

Sir
I have made the payment for d el ed course on 25th september, but my payment status is"payment not made" till now and deducted the amount (4553.10) from my sbi account. Pos[protected] & trancation no.[protected]
Please help me i am very helpless now because i have no to another payment, please... Help me...

Reference no d[protected]
School udise no [protected]
Enrolment no
Name geeta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hassanfaraz031
from Hapur, Uttar Pradesh
Report
Copy

amount didn't credited to my bank account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Citrus

Hi team,

I withdrawl inr 3000 in my bank account on 09/10/17 & on 11/1017 i received text meessage on my phone stating "your withdrawl request for inr 3000 has been processed to your hdfc bank a/c. But still i didnt get any amount in my account. Please look into this & resolve asap

Email id: [protected]@gmail.com
Mob no [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vAmC vArMa
from Hyderabad, Andhra Pradesh
Report
Copy

withdrawal reg

Address:Hyderabad, Andhra Pradesh, 500038
Website:www.citruspay.com

I have a citrus pay account with mobile number [protected] and i have made a withdrawl of 3500 from citrus pay wallet to my sbi account on 4th nov. But the money has not been crdeited to my sbi account still now. The withdrawl status is unknown and there is no customer care representative to talk to and contact us section is a waste of time as i got no response for around 10-15 mail requests i have made. I have many commitments and need money....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sujitpoly
from Bihar Sharif, Bihar
Report
Copy

return the money

Address:Gaya, Bihar, 823001

Dear sir,
With refence to nios d. El. Ed. Corse admission reference no. D[protected]; i am very sorry to inform you that during net banking payment my transaction through yes bank dated. 07/11/2017; 11:03:06; ref cheque no: 28173; net txn: citrus [protected]; 4535.40 failed ; while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now.
Therefore i request you to return...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rahul dev bhardwaj
from Agra, Uttar Pradesh
Report
Copy

amount deducted from wallet but not transfer to account

Address:Bulandshahr, Uttar Pradesh, 203001
Website:[email protected]

I made transaction on 7 nov of 5001 rs to my account, that time your system shows transaction is successful but after 3 days i can't get money to my account, please resolve this issue, i made complain about it and my ticket number is 01541112 & 01541113 & 01544075. This is the first & last time i'm using citrus wallet
My email is : bhardwaj. [protected]@gmail.com
My mobile number : [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anuradha222
from Bhubaneshwar, Odisha
Report
Copy

payment for ct, deducted from account application not complete

Website:dled.nios.ac.in

Anuradha bhatta, mundamal dist cuttack, odisha pin - 754025 on 28th sept, 2017 was applying for nios ct for in-service, by registratipm with my mail id “[protected]@gmail.com” and phone no – [protected]. Paid amount of 4510/- also paid with bank reference no. Ch67907632 from account no. Is [protected]. But it got failure. Please returned my money. We compline at bank told it is ok from our side. You contact to your getway citrus...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy