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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 112

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H
Himank Seth
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deled exam, fees, 501 502 503

I have deposited exam fees of enrolment id [protected] and [protected] via icici credit card xxxx4002 on 15 feb

Date refrence no name amount
[protected] [protected] citruspay nios 757.50 dr.
[protected] [protected] citruspay nios 757.50 dr.

But the http://dled.nios.ac.in/AttendanceLogin/improvementexam.aspx is still showing payment not made

Can you please look into this and...
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V
vinay bomma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios d. i. e. d payment money deducted but not confirmed

Address:Rangareddy, Andhra Pradesh, 500048

As i have paid nios d. I. E. D examination fee but its showing payment is not made, money is also deducted. My amount is rs.757.5/- is deducted and on the nios site it is being showing that the payment not made so please kindly go through my issue and do the needful, i am also uploading the amount deducted message also, and the payment was made[protected]. Please resend my money back to my account. Thank you...
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A
Akilan S
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not sent to receiver

Address:Tumkur, Karnataka, 572103

As on 12/01/2018 I paid my spouse life insurance renewal payment through sbi net banking via citrus payment. But still now amount not received to insurance company.pls check my details as follows transaction number [protected] IGACSFNHB7 .my mail id- [protected]@rediffmail.com my contact number [protected].I eagerly waiting for ur valuable reply...
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A
adevi
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from account but status shows "payment not made"

Address:835103

Dear sir,
on 15/02/2018 I made a payment for my examination fee for NIOS (D.EL.ED[protected]. My enrollment id number is [protected]. The transaction was successful from my side however the status in NIOS website is still showing the status as "payment not made". The transaction id is[protected]. The POS number is 80000580.
Kindly Refund The Amount As Soon As Possible Or Process The Payment.
With regards,
br...
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R
Ranjith D
from Cherthala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited to my bank account

Address:Chennai, Tamil Nadu, 600061

My citrus mailid [protected]@gmail.com
Contact no. [protected]

I credited 3000rs to my citrus wallet on 10th feb, and again i transferred that amount to my bank account. Still now i didn't got that amount to my bank account. Why you guys cheat us like this, if this is not solved, ill login a police complaint against your company.

Bank account details are as follows

Icici bank
Name:...
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A
ahdus05
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to trace the transaction amount paid via citrus payment solutions

Address:560076

Hi,
I had paid my insurance premium of rs 15000/- to bajaj allianz via citrus payment. But the amount has not been received by the insurance company.
I also had complained this in https://consumers.citruspay.com/need-help/ but there is no response yet. Please look into this issue and kindly refund my amount. Please find my details below :

Name : sudha r
Amount transacted from : sbi
Date of transaction...
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A
ArunPrakash N
from Hyderabad, Telangana
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money not credited back to my account

Address:600053

Dear sir,

I have done transaction for rs.3000/-on 01st feb 2018, its been 3 days over but still the amount is not credited in my icici bank ccount.

Details are below as per trail mail.

Citrus cash

1st february 2018 | 0:02 pm
Withdrawn | successful
Ref id :[protected]
Message : withdrawn to ifsc icic0000580

• exact date and time of withdrawal....
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A
Ankush_gh
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

convenience fee charged of rs 1102/-

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

This issue is in reference to payment of rs 62304/- inclusive taxes made against citrus reference number ctx[protected], very high convenience fees of rs1102/- has been charged to me when i made payment through my credit card. First of all it shouldn't be charged from me, if it has been charged then it should be of rs 600/- @1.17% which shown during payment but you have charged double the amount. Plz refund my money of rs 1100/- in...
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N
Nirmal@1997
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my account but not credited

Address:Bangalore, Karnataka, 560100

I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 12/02/2018. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction
INVA[protected]
Status success
Payment mode debit card
Date[protected]
Amount 10000rs...
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B
BALA KRISHNA LAKEE
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount still not reflect in my kotak bank account

Address:530043

I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 11/02/2018. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction
INVA[protected]
Status success
Payment mode debit card
Date[protected]
Amount 10000rs...
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N
nilu*#
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my debit card

Address:700122

Dear sir,
This is to inform you that i was booking tickets through irctc from howra to yeswantpur on 01/02/18. Unfortunately tickets booking was showing failed but my account was debited. My transaction id is [protected]. I was paying through my boi debit card. I was sent a mail to irctc, but irctc told me that account is not debited by them. My bank details wss showing me that account debited by pos citrusp. Sir do something...
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A
atulbhan1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jet airways insurance refund

Address:Mumbai City, Maharashtra

[protected]:41:54 jet airways inr net banking 199.00 inr refund success

The above details show that the insurance refund has been completed when i log in my account

But so far it has not been credited to my bank account which was used for booking the jet airways ticket through net banking.

Please revert back to
[protected]@gmail.com...
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H
Humairah
from Barpeta Road, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from the account but nios status shows payment not made

Address:788722

I have paid the admission fee of Rs 1, 271.80 through Net banking Citrus payment gateway for admission to Secondary course for October 2018 Under NIOS, But the NIOS status page shows that amount not paid. I am enclosing the payment details and admission details. Kindly settle this issue by the earliest. I am a poor girl and not in a position to pay the fee again.

Payment ref No: [protected]IGACVCKZI0
Amount Paid:...
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S
sandipdeshprabhu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet payment gateway kotak mahindra - citrus

Address:New Delhi, Delhi

Sir

I had made a payment or rs. 10, 101.66 through internet banking from my saving account in state bank through kotak mahindra - citrus payment gateway. The details of transaction are as below (Sbi transaction referance no. I)

Transaction ref. No. : igacuzoqp4

Ref no: : [protected] igacuzoqp4

Transaction date and time : 31 janury 2018 at 9.50 am

Beneficiary...
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K
kmgoyal
from Nagaur, Rajasthan
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amount debit from my bank account but not paid

Amount of rs. 13497/- debited and transfer to citrus payment solutions pvt ltd from my sbi saving account during the online payment bajaj allianz life insurance policy on 01.02.2018 at 8.17 p. M., but not paid to bajaj allianz. Please look in this matter and solve the issue as soon as possible. My transaction id and account details is attached below for verification.
Krishna murari goyal...
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S
Shergill1
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank but payment not made to nios for on demand examination

Address:Jodhpur, Rajasthan, 342001

Sir,

I have made payment to NIOS for on demand examination of Rs. 1565.50 from ICICI Bank. But the payment is not updated on NIOS website and the status is still shown at "Payment Not Made".
I have done this twice today only and both the times payment is deducted from my bank account but not updated on NIOS Website.
The details are given below:
Payment Gateway: Citrus Payment Solutions
RefNo=C[protected]br...
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B
Bhupeshkumar Lad
from Bengaluru, Karnataka
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refund initiated but still not credited in to my credit card through which i paid

Address:Bharuch, Gujarat, 392011
Website:Citrus payment gateway

Sir,
I bhupeshkumar j lad, professor of narmada college, zadeshwar. Initiated fee - payment of one student on 23, august-2017 for which the response from payment gateway was captured and money was detected and credited to narmada college account with account number[protected] in bob, gnfc branch. But the fee receipt was not generated. The money of 3590.13 rs was spent with trace no 230405 and pos id 30000174. So, i applied for...
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R
ROBINS gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios payment status

Address:New Delhi, Delhi, 110094
Website:citrus pay

Sir,
I have made the payment for nios 12th admission on 31, january 2018through sbi net banking and an amount of RS.1736.80 has been debit for the sbi account, but payment status in the nios 12th admission is not updated till now. as the last date of admission is today 31 january 2018, i have no option . My opinion concern is the admission also the refund of the said amount. I give my details below

transaction details...
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A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made twice - request for refund

Address:600126
Website:HDFC Netbanking

Hi team,

My husband recharged sun dth [protected] for monthly subscription package of rs 289. The amount got debited from his account (Reference no[protected]. He also got a confirmation in a message from citrus as "payment was successful". but the channels were not activated and when contacted the customer care, they said that the amount is still not reflecting. Hence, he recharged again and it is now activated. Now...
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A
Amandutta
from Srinagar, Jammu and Kashmir
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amount debit from bank but not paid

Amount of rs.12318 debit from pnb saving account during payment of bajaj allianz insurance policy by using citrus payment solution on 23/jan/2018 but not paid to bajaj allianz. Plz. Look in this matter and resolve issue as soon as possible. Transaction i. D[protected].
I send you attached copy of bank details for yours further varification.
Regards
Aman dutta...
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