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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 114

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R
rajads
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ghmc property tax amount debited but not reflecting in merchant

Address:500045

Hello!
Your transaction with greater hyderabad municipal corporation using citrus was successful!
Merchant order number: c110081185320171231232342
Citrus reference number: ctx[protected]
Order amount: 3582.00 inr
Transaction date & time: dec 31, 2017 11:24:18 pm

The above transction still not updated in merchant ie ghmc portal
Please look into it & refund the money...
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Naval Kishore Jakhmola
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is not reflecting on uttarakhand ssc site after deduction from bank

Address:Kotdwara, Uttarakhand, 246149
Website:www.uksssc.in

Sir,
I karishma kandwal having reg. No.[protected] for the post code 113 on uksssc.in website. A recuritment website of govt. O[censored]ttarakhand, on which i had made a payment of worth rs. 300 dated 30/12/2017. Unfortunately the money was deducted from my account but the site is showing the non payment of fees. The money is not returned on my account till date. So please help me out from this problem and kindly refund my fees or tell...
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Address:Mumbai City, Maharashtra, 445204
Website:www.citruspay.com

Recently i paid a fees for entrance exam of national institute of fashion technology of ₹1500 by citruspay wallate
My mobile number is [protected]
This payment is failed but money deducted from my wallet i did not received any claim money
I write many complaints but you are replying any single complaint. Transaction id 1044711 this id recived on citruspay app
Other transaction id recived on mail is
Ctx[protected]br...
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A
Anjali Chand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is not

Dear sir
While filling form of online nios (Ode) registration on 31/12/2017 an amount of rs. 1212 nios citrus txn#[protected] deducted from my account but nios status is still showing payment not made

But amount got deducted why this is happening? In other gateways it never happens if happen refunded within minutes or one hours but in this case the amount is not refunded so please help me...
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R
raginiSundar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

merchant account validation

Address:Gurgaon, Haryana
Website:www.citruspay.com

While creating a merchant account, citrus requires you to submit proof of business to transfer funds. Inspite of all submissions from our end, no one from the team is bothered to approve the account. They have been sitting on our money and conveniently delaying the approval process. Every query takes more than a week to be heard, and they have no customer helpline where you can directly speak to someone. Disgusting service....
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T
Tushar Khandalkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket refund

Website:www.irctc.co.in

I've done a transaction through my irctc account on 29th of december 2017 which was not complete due to session being timed out the transaction was carried out by citrus payu as the transaction was failed it should have been refunded back to account but this did not happen till date. As i contacted irctc they've clearly mentioned in their statement that they did not receive any payment and my bank passbook clearly shows a deduction which...
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F
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of remitted through you to sun tv i

I had remitted an amount of rs.1103/- through you to sun tv being the top up against my a/c no.[protected] on 23.12.17 by internet banking through union bank of india. As my sun tv programmes was cut off i enquired with their customer care who informed that the said amount was not credited to their a/c and as such they had disconnected my connection. I would request you to verify your records and remit the same to sun tv for their necessary...
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N
niranjanreddy5525
from Hyderabad, Telangana
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my account has not been credited to which I have transferred from citrus wallet

Address:Rangareddy, Andhra Pradesh

I am holding citrus wallet with [protected] number. I have transfered my money from citrus wallet to my account on 28th dec 2017 according to them with in 2 working days my account should be credited but up to now there was no response from them. They are not all responding for the requests.
I have transfered the amount to[protected] of icici bank.
Total amount tranfered is rs 9000....
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Address:Kota, Rajasthan, 324006

Jisne ye app banai uski ma rand uski behan gali gali me 10 10 rupay mechudne wali hogi tabhi is rand ke bachhe ne ye app banai taki chudai ki kamai ka maza le
Chinal ke moot bhadwe sale madarjaat bolte hai 2 din paisa account me tranfer hoga lekin paisa to iski ma ki choot me se jayega aur gand se me nikalunga. Teri ma aur behan ko chodege sab bina condam aur bina thuk lagake jisne bhi citrus download kiya hai. Teri to lugai bhi chudegi...
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R
Rahul Nishad
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed transaction (irctc)

Address:Gorakhpur, Uttar Pradesh, 273010

I had booked a ticket on irctc through pay u gateway. But some reason transaction get failed and money is debited. Today is 2nd january still i did not get my refund. Please refund my money asap.
Transaction details :
Thank you for using your sbi debit card 459xx8469 for a purchase worth rs2590.57 on pos 14cf[protected] at citrusp*irctc.co txn#[protected]...
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S
Sonibhavesh30
from Kangra, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but payment not confirmed

Address:Panchkula, Haryana
Website:Tata cliq

I paid 997₹ on 28/12/17 to tata unistore
Through citrus payment gateway via debit card the process was usual, amount got deducted from my bank account but after processing back the payment was not acknowledged and the gateway gave a message of repayment which i cancelled. The amount was deducted but did not reach the merchant niether recredited.
Transaction id provided seq no. 306390.
Kindly please provide the status...
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M
Muzahid Hussain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

back payment not received yet.

Hi team,
I submit my college fees by debit card before 3 weeks but during that time payment deduct 2 time from my account.
I was go to sol college to confirm about refund of my payment they said my payment will refund in 7 to 10 days. Still i haven't receive my payment from your side.
Plz refund my payment as soon as possible

Muzahid hussain
[protected]
[protected]@gmail.com
Plz,...
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R
RamandeepSingla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted but payment status not updated

Website:dledbr.nios.ac.in/Teacher/Home.aspx

Sir,
I have made the payment for d. El. Ed course on 31st december, 2017 throgu hdfc debit card and an amount of rs. 5059.00 debited from my account, but payment status is not updated till now. I give my details below
Reference no b[protected]
School udise no [protected]
Enrolment no
Name sukhvir kaur
Father's name darshan singh
Mother's name balwinder kaur
Transaction ref no.[protected]br...
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K
Konark Gupta
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment gateway failure

Address:Gwalior, Madhya Pradesh

I paid 34198₹ on 27/12/17 to mits gwalior
Through citrus payment gateway via debit card the process was usual, amount got deducted from my bank account but after processing back the payment was not acknowledged and the gateway gave a message of repayment which i cancelled. The amount was deducted but did not reach the merchant niether recredited.
Transaction id provided by the merchant [protected]
Transaction id...
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B
Bathoju Sainath
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment shown as successful but amount is not in my kotak 811 savings account

Address:Hyderabad, Andhra Pradesh, 500013

Had completed my payment of Rs.500 for depositing fund to my 811 savings account in kotak mahindra bank powered by citrus payment through Andhra Bank Debit card by Link in Sms send by kotak bank on 28.12.2017.The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction details are given below. Please give me the solution.i need money Urgently to transfer to my Friend so...
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S
srikanth samala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not credited amount

Address:Hyderabad, Andhra Pradesh

-I have opened a account into kotak Mahindra bank
-I have transfer ammount RS.1000 through citrus payment[protected]
From my axis bank account to kotak Mahindra bank account
-Payment mode was internet banking
But amount is not credited to the kotak Mahindra bank yet.

Following is the debit transaction from my axis bank account please find for the reference:
Please help to resolved this issuebr...
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I
ishu4444
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transaction failure

Address:Khordha, Odisha, 751024
Website:www.kotak.com

On 21st december i tried to add rs1000 in my kotak mahindra account no.[protected] through net banking of pnb using kotak mahindra app. Money has been deducted from my pnb account but not added to my kotak account and payment to kotak bank was being done through citrus wallet. I am providing the transaction remarks-citrus pa/[protected]/[protected]/. So sir please look into this and either add money to kotak mahindra bank or refund it to...
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ಚಂದ್ರ ಶೇಖರ್ ಎಲ್
from Bengaluru, Karnataka
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i made withdrawal of amount from citrus pay wallet to wrong account no

Address:Bangalore, Karnataka, 560032

I made withdrawal of amount from citrus pay wallet to wrong account no that account no is[protected] pls help me I need to pay the exam fee I don't have much amount pls help to refund to correct account number I beg I have complaint to Citruspay they told two working days but no response ticket I'd is 01743962 pls help me urgently and there no call from citrus pay if I call to customer care no it tells me send a mail if I send a mail no...
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M
Mishab_m
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment solutions payment not credited to kotak mahindra bank

Address:Bangalore, Karnataka

Tried to add money to my kotak mahindra 811 accout using the kotak app..

I was trying to add 5000 rupees using my sbi debit card details and otp.

The payment failed showing connection timed out error but money was gone from my sbi account.

I tried twice to add the money as it was an emergency, both the time same error came up and total 10k was taken from my accoount.

Please try...
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A
atulbhan
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payments debited for the jet airways booking

Address:Chandigarh, Punjab, 160071
Website:jet airways ..payment section

24/12/2017 citrus pa [protected] 6, 604.00

Please refer to the above transaction done for booking the jet airways ticket from indore to pune and back. While i fed the otp, it showed some error message and could not process the ticket. The money was debited to our account on 24th dec but as on date has not been credited to the punjab national bank saving account. Kindly look into the matter and resolve the issue at the earliest.br...
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